IBM iConnect Access (Image Exchange)
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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Analyst/Coordinator

IBM iConnect Access has been a solid product for us. We are waiting on an upgrade to our NPI system...

Mar 2022
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Analyst/Coordinator

We have had our fair share of challenges with IBM Watson Health, but we finally are in a better spot...

Feb 2022
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Analyst/Coordinator

The IBM iConnect Access product is actually good. There are a lot of physicians that are not...

Feb 2022
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Analyst/Coordinator

The product is linking fine with our EHR. It is not a lot of work, but it took a lot of work to get...

Feb 2022
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CEO/President

We haven’t seen any issues with integration. IBM iConnect Access is a solid solution that works...

Feb 2022
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CEO/President

Our main issue with IBM Watson Health is they do not keep their promises or continually develop...

Feb 2022
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Manager

We are very happy with the system. We use it quite a bit. Referring physicians and patients can look...

Feb 2022
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Manager

The vendor has integration goals, but I don't know that they have reached them all.

Feb 2022
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Manager

The vendor is very proactive when it comes to IBM iConnect Access. They will often call me before I...

Feb 2022
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Manager

One fix causes problems somewhere else; it never solves all my problems like the vendor hopes it...

Feb 2022
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Manager

The solution is pretty cutting edge when it comes to sharing images because we can send images to...

Jan 2022
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Manager

In bigger hospitals, when we send exams through methods other than IBM iConnect Access, the...

Jan 2022
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Manager

IBM iConnect Access is on the tactical side of things. If we want to do something different with the...

Jan 2022
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Manager

IBM iConnect Access works great. It does not ever crash. It is very dependable, and we are pretty...

Jan 2022
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CIO

IBM iConnect Access could be improved on the image exchange portion. The system works fine, and we...

Oct 2021
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CIO

IBM iConnect Access is part of our universal viewer. It is nice to have something that is part of...

Oct 2021
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Analyst/Coordinator

IBM Watson Health didn't scale appropriately. That was the reason for our failed implementation.

Oct 2021
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Analyst/Coordinator

I haven't seen much recent development on the system. From an executive standpoint, I don't think...

Oct 2021
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Analyst/Coordinator

We have seen functionality moving out of IBM iConnect Access with upgrades. IBM Watson Health...

Oct 2021
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Manager

IBM iConnect Access is a great way to reach out to referring doctors and draw business in with the...

Sep 2021
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Manager

The product currently doesn't have any patient-linking functionality. That means that if a person...

Sep 2021
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Manager

We are a large organization with sites ranging from big hospitals to midsize hospitals and imaging...

Aug 2021
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Manager

The support from the IBM iConnect Access team has been good. They are quick to resolve any problems...

Aug 2021
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Analyst/Coordinator

We have expanded Image Exchange usage, and our experience has still been really solid. IBM Watson...

Jun 2021
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Analyst/Coordinator

We have worked through our account executive to bring some of the issues up, and they have...

Jun 2021
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Analyst/Coordinator

We met the goal of trying to get things in an image exchange workflow and getting things to be more...

Jun 2021
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Analyst/Coordinator

I believe that we will be moving on to another product because of low satisfaction with IBM iConnect...

Jun 2021
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(0)
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Analyst/Coordinator

I have had a lot of timelines slip with IBM Watson Health where they said that something would be...

Jun 2021
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CEO/President

The image exchange portion of IBM iConnect Access is good, and we use it, but I would not say that...

Jun 2021
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CEO/President

The integration with IBM iConnect Access has been good. That has been one advantage to having a...

Jun 2021
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Manager

The resourcing for implementations and the escalation of go-live issues are difficult. We did an...

Jun 2021
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Manager

There are a lot of struggles with our customers requiring Java installations and upgrades. There is...

Jun 2021
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Manager

The ease of use is where the system is really bad. We seem to have troubles with uploading. Not all...

Jun 2021
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Manager

There is no proactive service for the system. It was extremely frustrating that after we did our...

Jun 2021
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