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IBM iConnect Access (Image Exchange) Comments
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KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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Manager

IBM iConnect Access is a solid system. I like having the ability to send exams directly to end...

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Manager

I would like to see some improvements with the solution's size limitations. We were initially...

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Analyst/Coordinator

I don't feel like the vendor put a lot of effort into the image exchange portion of this product....

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Manager

IBM iConnect Access saves us time with patient care. We have a lot of transfers that come into our...

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Manager

I love IBM Watson Health's support team. The team members are so great. We had a huge problem that...

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CIO

We primarily use IBM iConnect Access for referring physicians, but there has been some discussion on...

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Director

We have been able to reduce the amount of CD burning, and that has saved us time and money. We still...

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Manager

The vendor does really great implementations, and the system works pretty well. We have fairly...

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Manager

IBM Watson Health keeps their promises, but it takes them a long time to deliver.

Nov 2020
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CIO

IBM iConnect Access' solution and code are bulletproof on the image exchange side. I am not sure...

Oct 2020
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Analyst/Coordinator

The vendor is working on making the quality better. There are a couple of main types of visits that...

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Analyst/Coordinator

The vendor isn’t very proactive. The system doesn’t go down very often, but it does sometimes go...

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Analyst/Coordinator

The executives are around us all the time, but they know that there are a lot of possible future...

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Analyst/Coordinator

The vendor is going to be very proactive in terms of showing the upcoming year’s road map. We have...

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Manager

I don’t know how much I can talk about contracting, but due to the way we priced things out, we were...

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Manager

With the product, the vendor is eliminating some of the Java requirements, and that is a hurdle for...

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Manager

I would for sure say the vendor avoids charging for every little thing, and we have received our...

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Director

We exchange with a lot of organizations now and have really reduced the number of CDs that we have...

May 2020
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VP/Other Executive

The vendor tries to avoid charging for every little thing, but because the vendor is so siloed, it...

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VP/Other Executive

I like that we can put the system on every station and that images can be uploaded from anywhere,...

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VP/Other Executive

The vendor is not putting enough development into the system. If they had tried to continue to do...

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