IBM iConnect Access (Image Exchange) Comments

 

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Current Time Inside Cache Tag Helper: 11/27/2020 9:54:51 PM and Model.EvProductId = 67774

Commentary Summary

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User Commentary

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Manager

Functionality and Upgrades

The vendor does really great implementations, and the system works pretty well. We have fairly...

Nov 2020
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Manager

Sales and Contracting

IBM Watson Health keeps their promises, but it takes them a long time to deliver.

Nov 2020
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CIO

Functionality and Upgrades

IBM iConnect Access' solution and code are bulletproof on the image exchange side. I am not sure...

Oct 2020
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Analyst/Coordinator

Functionality and Upgrades

The vendor is working on making the quality better. There are a couple of main types of visits that...

Aug 2020
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Analyst/Coordinator

Service and Support

The vendor isn’t very proactive. The system doesn’t go down very often, but it does sometimes go...

Aug 2020
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Analyst/Coordinator

Relationship

The executives are around us all the time, but they know that there are a lot of possible future...

Aug 2020
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Analyst/Coordinator

Service and Support

The vendor is going to be very proactive in terms of showing the upcoming year’s road map. We have...

Aug 2020
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Manager

Other Observations & Comments

I don’t know how much I can talk about contracting, but due to the way we priced things out, we were...

Aug 2020
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Manager

Technology

With the product, the vendor is eliminating some of the Java requirements, and that is a hurdle for...

Aug 2020
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Manager

ROI / Cost (care and feeding)

I would for sure say the vendor avoids charging for every little thing, and we have received our...

May 2020
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Director

ROI / Cost (care and feeding)

We exchange with a lot of organizations now and have really reduced the number of CDs that we have...

May 2020
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VP/Other Executive

ROI / Cost (care and feeding)

The vendor tries to avoid charging for every little thing, but because the vendor is so siloed, it...

May 2020
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VP/Other Executive

Functionality and Upgrades

I like that we can put the system on every station and that images can be uploaded from anywhere,...

May 2020
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VP/Other Executive

Service and Support

The vendor is not putting enough development into the system. If they had tried to continue to do...

May 2020
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Manager

Functionality and Upgrades

I have nothing good to say about the system. We need a simplified solution. The system is very...

Feb 2020
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Manager

Service and Support

We are looped in pretty well with what the road maps are for the next few versions and major...

Dec 2019
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Manager

Relationship

The software has certainly come a long way. In terms of development, the vendor is relatively up...

Dec 2019
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Manager

Relationship

As the company has become IBM, there have been more resources for the solution available who can...

Dec 2019
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