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Commentary Summary
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User Commentary
Manager
IBM iConnect Access is a solid system. I like having the ability to send exams directly to end...
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Manager
I would like to see some improvements with the solution's size limitations. We were initially...
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Analyst/Coordinator
I don't feel like the vendor put a lot of effort into the image exchange portion of this product....
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Manager
IBM iConnect Access saves us time with patient care. We have a lot of transfers that come into our...
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Manager
I love IBM Watson Health's support team. The team members are so great. We had a huge problem that...
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CIO
We primarily use IBM iConnect Access for referring physicians, but there has been some discussion on...
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Director
We have been able to reduce the amount of CD burning, and that has saved us time and money. We still...
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Manager
The vendor does really great implementations, and the system works pretty well. We have fairly...
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Manager
IBM Watson Health keeps their promises, but it takes them a long time to deliver.
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CIO
IBM iConnect Access' solution and code are bulletproof on the image exchange side. I am not sure...
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Analyst/Coordinator
The vendor is working on making the quality better. There are a couple of main types of visits that...
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Analyst/Coordinator
The vendor isn’t very proactive. The system doesn’t go down very often, but it does sometimes go...
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Analyst/Coordinator
The executives are around us all the time, but they know that there are a lot of possible future...
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Analyst/Coordinator
The vendor is going to be very proactive in terms of showing the upcoming year’s road map. We have...
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Manager
I don’t know how much I can talk about contracting, but due to the way we priced things out, we were...
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Manager
With the product, the vendor is eliminating some of the Java requirements, and that is a hurdle for...
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Manager
I would for sure say the vendor avoids charging for every little thing, and we have received our...
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Director
We exchange with a lot of organizations now and have really reduced the number of CDs that we have...
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VP/Other Executive
The vendor tries to avoid charging for every little thing, but because the vendor is so siloed, it...
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VP/Other Executive
I like that we can put the system on every station and that images can be uploaded from anywhere,...
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VP/Other Executive
The vendor is not putting enough development into the system. If they had tried to continue to do...
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