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Impact Advisors HIT Implementation Leadership - Large Comments
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User Commentary

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Director

I am highly appreciative of the complexity of the work the vendor is doing.

Feb 2021
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Director

I would like to see Impact Advisors be a little more open minded about our existing culture,...

Feb 2021
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(0)
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Director

The reason we selected Impact Advisors is that when it came time to discuss our particular...

Feb 2021
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COO

Impact Advisors did a very good job. I was very pleased with our resources. The vendor prepared us...

Jan 2021
||
(0)
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COO

I wouldn't change much about Impact Advisors. I felt like they were a good partner. They had a...

Jan 2021
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(0)
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COO

Impact Advisors has a really strong leader. That person was extremely organized and good at...

Jan 2021
||
(0)
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CTO

Impact Advisors has been the quickest and most proactive group that we have worked with. We have had...

Jan 2021
||
(0)
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CTO

There was a consultant from Impact Advisors that just didn't understand. That person was incompetent...

Jan 2021
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(0)
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CIO

It is tough to say whether Impact Advisors is consistently exceeding our expectations. We expect...

Dec 2020
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(0)
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CIO

When it comes to nickel-and-diming, I have found that Impact Advisors is very open to me calling and...

Dec 2020
||
(0)
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CIO

Impact Advisors brings a wealth of knowledge. They are good partners. The work that they did for our...

Dec 2020
||
(0)
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CIO

I probably need to push the vendor harder on bringing us more industry knowledge. The vendor isn't...

Dec 2020
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(0)
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Manager

Impact Advisors' preimplementation planning saw around every corner. We are pretty happy with the...

Dec 2020
||
(0)
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Manager

When we were selecting a vendor, we started by looking at the KLAS rankings. The insight and...

Dec 2020
||
(0)
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Manager

The only area that Impact Advisors wasn't as strong in was recruitment. We probably left our...

Dec 2020
||
(0)
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Manager

I am pleased with the key individuals from Impact Advisors who are on our project. They are...

Dec 2020
||
(0)
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CIO

I would recommend that the vendor strengthen their methodologies, tools, and templates.

Dec 2020
||
(0)
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VP/Other Executive

Impact Advisors would bend over backwards to help us. Their executive partners were also available...

Dec 2020
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(0)
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VP/Other Executive

Impact Advisors brought in subject matter experts and project managers to help us with our...

Dec 2020
||
(0)
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VP/Other Executive

Impact Advisors helped us with some of the prep work that we needed for our preimplementation...

Dec 2020
||
(0)
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VP/Other Executive

Impact Advisors was really strong at designing, building, and testing our system so that it would be...

Dec 2020
||
(0)
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CIO

Impact Advisors delivered a really great product. They are a strong firm.

Dec 2020
||
(0)
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CIO

We have a great partnership with Impact Advisors. They have good, productive people.

Dec 2020
||
(0)
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CIO

A frustrating thing about Impact Advisors is that the vendor is always offering more resources and...

Dec 2020
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(0)
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CIO

Users don't get an ROI on implementations like the one we did with Impact Advisors. The vendor's...

Dec 2020
||
(0)
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CIO

I decided that we were going to hire our own people rather than letting Impact Advisors staff our...

Dec 2020
||
(0)
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CIO

Impact Advisors has too much overhead. Their leaders are good people, and I love working with them,...

Dec 2020
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(0)
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CIO

Impact Advisors doesn't really exceed our expectations, but they do meet them. They didn't do...

Dec 2020
||
(0)
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CIO

The president of Impact Advisors is very customer focused. He makes sure that anything the vendor...

Dec 2020
||
(0)
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CIO

One of Impact Advisors leaders was heavily involved in our project. This individual knew the...

Dec 2020
||
(0)
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CIO

We had to make some changes to our engagement with the vendor due to COVID-19, and we had some...

Dec 2020
||
(0)
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CIO

Impact Advisors did very well supporting us through COVID-19. I have nothing bad to say about the...

Dec 2020
||
(0)
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 or  to see details.

Director

The people who come from Impact Advisors are excellent. I haven't worked with everyone, but the few...

Dec 2020
||
(0)
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CIO

I would rate Impact Advisors high for preimplementation planning; that is one of their strengths....

Nov 2020
||
(0)
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CIO

I can't say enough about Impact Advisors' people. Our enterprise vendor has a report that everybody...

Nov 2020
||
(0)
 Thank you  Helpful

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CIO

Impact Advisors filled any void that I had, and everyone that came in was fantastic. I can't say...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The preimplementation planning with Impact Advisors was fantastic. Through presentations and slides,...

Nov 2020
||
(0)
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CIO

Impact Advisors helped to educate our team, and the level of expertise was just unbelievable. If I...

Nov 2020
||
(0)
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VP/Other Executive

The vendor is very strategic. They start talking about things several weeks, if not months, in...

Nov 2020
||
(0)
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VP/Other Executive

Impact Advisors has always delivered on anything I have asked for and, in some cases, things I...

Nov 2020
||
(0)
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VP/Other Executive

Impact Advisors is on every call I am on, so they are on top of anything that is related to...

Nov 2020
||
(0)
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VP/Other Executive

There have been some instances when we didn’t get as far on a couple of initiatives as we would have...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Impact Advisors is worth every penny. I don’t know what I would have done without them. I would...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Impact Advisors really sets us up for success. They tell us what is going well. They tell us what...

Nov 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

The vendor avoided charging us for every little thing, and that was very surprising. We would say we...

Nov 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

The vendor is really strategic in terms of how their services are used. For example, we would have a...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

During the COVID-19 crisis, I worked with Impact Advisors on our plan. They helped administer the...

Nov 2020
||
(0)
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VP/Other Executive

I am going to give Impact Advisors outstanding marks for the quality of their preimplementation...

Nov 2020
||
(0)
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VP/Other Executive

The vendor was always going through all the of the build tasks and all the awareness points. They...

Nov 2020
||
(0)
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VP/Other Executive

Impact Advisors worked on the governance structure. They prep each one of our leads. Our leads set...

Nov 2020
||
(0)
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VP/Other Executive

We are many months into the project, and we have not made a change in any of Impact Advisors' staff...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We originally worked with Impact Advisors to calculate our total cost of ownership and a project...

Nov 2020
||
(0)
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Director

The analysts were great. Impact Advisors had very knowledgeable individuals who worked with the...

Nov 2020
||
(0)
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 or  to see details.

Director

Some of the vendor consultants were independent contractors. I wasn't impressed with the project...

Nov 2020
||
(0)
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Director

When we had to remove people from the project, the vendor understood right away. They tried to work...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

The vendor's preimplementation planning was very well thought out. I worked very closely with our...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor accomplished everything we requested, and we have a great relationship now. When we asked...

Nov 2020
||
(0)
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 or  to see details.

Director

Impact Advisors' services were extremely expensive, but we did achieve our end goal. I don't know...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would recommend Impact Advisors to others. Provider organizations hire consulting companies...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The analysts were extremely knowledgeable about the Epic system. The project managers weren't. They...

Nov 2020
||
(0)
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 or  to see details.

CIO

I have to lower Impact Advisors' grade on the assessment phase because of the cloudiness of our...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

There were a couple of areas that Impact Advisors helped us with due to some changes in tool sets...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I am not certain that I can peg any of the issues that we had on Impact Advisors. The process was a...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Impact Advisors' primary contact that we worked with was very effective.

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The reasons we selected Impact Advisors were their presentation, executive involvement, and...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Impact Advisors is helpful, reasonable, and customer service oriented. They are very helpful and...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have a contact at Impact Advisors who is very engaged and who is always checking in to make sure...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We needed to have clinical expertise to help us with clinicians, and Impact Advisors was very good...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

In terms of Impact Advisors matching resources to our needs, that has ebbed and flowed. There were a...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Impact Advisors was our vendor of choice. We were the most satisfied with their staff in comparison...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I don’t know how our project would go without Impact Advisors; they are fantastic. They have...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When it comes to avoiding charging for every little thing, Impact Advisors told us that they could...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The project management was probably the biggest service Impact Advisors provided during our...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

In the beginning, Impact Advisors took ownership of the project. They wanted to ensure that they had...

Jun 2020
||
(0)
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 or  to see details.

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