Cortext
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Manager

One of our challenges is that we have a lot of overlap in texting applications. We are using...

Feb 2022
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Manager

We like the read-receipt functionality, which tells us whether something was opened. We also like...

Feb 2022
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Director

We brought Cortext in as a secure communications tool, and it has been expanded. Cortext has been...

Nov 2021
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Analyst/Coordinator

We use the system all the time. Some users have it on their cell phones, and some use it on their...

Aug 2021
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Analyst/Coordinator

We don't integrate other things with the system, but there are opportunities where that could be...

Aug 2021
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Analyst/Coordinator

Everything went as planned with a recent Cortex implementation. But when we add phones into the mix,...

Jul 2021
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Analyst/Coordinator

I like that we don't have to worry about being insecure. We can trust that what we are using is...

Jul 2021
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Analyst/Coordinator

It would be nice for the vendor to focus more on the big picture. Some applications are doing secure...

Jul 2021
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Director

We are paying for a product that is very expensive. It is critical for our environment, but it isn't...

Jul 2021
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Director

When we meet with the vendor's team, they never come prepared with a list of our issues. They just...

Jul 2021
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Director

We have seen other vendors in the clinical communications space release new functionalities during...

Jul 2021
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Director

Imprivata is like a revolving door. We will engage with someone and talk with them about our...

Jul 2021
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Director

In the beginning, our user satisfaction was high. Imprivata partnered with us, and Cortext became a...

Jul 2021
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Director

My biggest hang-up with the vendor is that I don't feel that they are truthful with us. They seem to...

Jul 2021
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Director

Cortext is working really well. The product is pretty complete. Our use of the product started out...

Jun 2021
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Director

The vendor is pretty good. Sometimes they are pretty slow on tickets, but I do get answers. The...

Jun 2021
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Director

I don’t know whether it is possible to integrate Cortex into an EMR. Imprivata may integrate their...

Jun 2021
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Director

Imprivata recently came out with the ability to offer users a self-service password reset, but they...

Jun 2021
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Manager

Imprivata had an outage across the whole program, nationally, and they sent us a very cryptic...

Jun 2021
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Manager

We love Cortext. It is very low maintenance. The biggest thing is probably nothing that Imprivata...

Jun 2021
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