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KLAS Research Director - Paul Hess
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Paul Hess

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paul.hess@klasresearch.com

(801) 404-5410

 
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We have been live with Cortext in one of our regions for a while. Things have been going well. There...

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I have been very successful in solidifying a path for us. We started out with Imprivata's SSO...

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We have a mix of desktop users and mobile users. We have limited mobile licenses but unlimited...

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If I had any suggestions for Imprivata, my suggestions would regard texting outside of our...

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We don't ask for much from the vendor. We use the product as it was designed, and we have never...

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The system is not as easy to use as other systems are. Part of that is because of the way we...

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Cortext works fine. Some of our staff members have it on their cellphones. It is dependent on the...

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I have not reached out to Imprivata personally. We needed an audit of some messages a while ago, and...

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Director

The major downside of Imprivata is that there has been no development on Cortext. We are afraid that...

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At this point, the vendor mostly keeps their promises. Several years ago, they didn't, but we had a...

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The product does support our integration goals, and we have very good nurse adoption. The system has...

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The vendor's support falls into the middle bucket with some of the recent emails I have seen. We...

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Analyst/Coordinator

Working with Imprivata has been good. They were very good during COVID-19 in helping us work from...

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I like the flexibility of Cortext. It is easy for end users to use and is a decent system.

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We have a problem with the connection between Cortext and our financial system. That is frustrating....

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