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Cortext Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
CIO
Service and Support
We don't ask for much from the vendor. We use the product as it was designed, and we have never...
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CIO
Other Observations & Comments
The system is not as easy to use as other systems are. Part of that is because of the way we...
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Analyst/Coordinator
Functionality and Upgrades
Cortext works fine. Some of our staff members have it on their cellphones. It is dependent on the...
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Analyst/Coordinator
Service and Support
I have not reached out to Imprivata personally. We needed an audit of some messages a while ago, and...
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Director
Technology
The major downside of Imprivata is that there has been no development on Cortext. We are afraid that...
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CMIO
Relationship
At this point, the vendor mostly keeps their promises. Several years ago, they didn't, but we had a...
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CMIO
Interfacing and Integration
The product does support our integration goals, and we have very good nurse adoption. The system has...
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CMIO
Other Observations & Comments
The vendor's support falls into the middle bucket with some of the recent emails I have seen. We...
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Analyst/Coordinator
Service and Support
Working with Imprivata has been good. They were very good during COVID-19 in helping us work from...
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Analyst/Coordinator
Functionality and Upgrades
I like the flexibility of Cortext. It is easy for end users to use and is a decent system.
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Analyst/Coordinator
Interfacing and Integration
We have a problem with the connection between Cortext and our financial system. That is frustrating....
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Manager
Functionality and Upgrades
Overall, our experience with the solution has been very good. The vendor suits us quite well in...
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Manager
Other Observations & Comments
The upgrades are done without any user input. The upgrades are just automatic and done almost all...
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Manager
Functionality and Upgrades
If people need training to use Cortext, then they shouldn't have their job because the system is so...
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Manager
Technology
The client installed on a computer isn't as robust as it could be.
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Manager
ROI / Cost (care and feeding)
Everything costs too much to me, but when comparing Cortext to everything else, I would rate Cortext...
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Manager
Other Observations & Comments
The product works great. It works all the time. However, the solution could be modernized, and I...
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Manager
Technology
We hate the system. Without the Cortext app, I don’t get anything on my laptop ever. I have logged...
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Manager
Functionality and Upgrades
The clinicians just text or call, but they do use Cortext occasionally. The clinicians use it almost...
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Manager
Other Observations & Comments
I hope to God that Cortext is not a part of our long-term plans. I hate that thing. Hopefully, I...
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Manager
Other Observations & Comments
In terms of the implementation, I guess it could have been worse.
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Manager
Other Observations & Comments
In terms of the ease of use, Cortext is actually clear as a bell. It doesn’t work well, but it does...
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Director
Functionality and Upgrades
Before implementing Cortext, I was constantly getting EKGs and other things texted to me from nurses...
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Director
Future Outlook
We have to clean up our own house before we start putting garbage into Cortext, so we have had to...
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Director
Functionality and Upgrades
When we initially started with Cortext, the product quality was much higher. However, it is falling...
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Director
Relationship
We get proactive calls from Imprivata every once in a while. I have had interactions with some of...
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Director
Lessons Learned
I would not recommend Cortext to anybody.
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Director
Future Outlook
Cortext hasn’t been upgraded in the way that it should have been, and it hasn’t kept up with the...
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Manager
Functionality and Upgrades
Our end users love the system. I was just using it today to contact a case manager for a recently...
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Manager
Other Observations & Comments
The one disadvantage we have has to do with the regulations and not with the system itself. The...
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Manager
ROI / Cost (care and feeding)
The tool improves our users’ workflow. We can automatically tell when somebody we are trying to...
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Manager
Future Outlook
We want to look into the archiving because we have had that feature for a while. We want to revisit...
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