Cortext
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Director

Functionality and Upgrades

We use Cortext for secure texting for our clinical team, and we have continued to expand and find...

Jan 2023
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Director

Functionality and Upgrades

I would like to see more integration between Cortext and different EMRs. I think the product already...

Jan 2023
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CMIO

Functionality and Upgrades

I would suggest that Imprivata release a HIPAA-compliant voice-to-text feature. It is a little...

Nov 2022
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CMIO

ROI / Cost

Imprivata is actually pretty good at not charging for every little thing; I do not hear anyone...

Nov 2022
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CMIO

Functionality and Upgrades

One benefit of Imprivata’s product is its ability to customize alerts based on the urgency of the...

Nov 2022
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CIO

Technology

Some of our vendors do their own upgrades because their products are cloud based. Cortext is an...

Oct 2022
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Analyst/Coordinator

Functionality and Upgrades

We are completely satisfied with Cortext.

Aug 2022
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Manager

Functionality and Upgrades

I have never seen training materials for the solution, but if anyone were to look at Cortext, they...

Jun 2022
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Manager

Technology

When Imprivata has outages with their cloud system, those outages really impact patient care. When...

Jun 2022
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Manager

Interfacing and Integration

We are planning to keep Cortext, but we have had discussions about using another product. We are...

Jun 2022
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Manager

ROI / Cost

Imprivata gives us a certain number of grace licenses before they charge us.

Jun 2022
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Manager

Functionality and Upgrades

Cortext's upgrade path is pretty simple. The vendor doesn't kill us with all of the security patches...

Jun 2022
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Analyst/Coordinator

ROI / Cost

We are an older customer, so I think that we have avoided some of the nickel-and-diming. The vendor...

Jun 2022
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Analyst/Coordinator

Functionality and Upgrades

We have been having an operational issue where the system is stealing focus when users in a...

Jun 2022
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Manager

Interfacing and Integration

One of our challenges is that we have a lot of overlap in texting applications. We are using...

Feb 2022
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Manager

Functionality and Upgrades

We like the read-receipt functionality, which tells us whether something was opened. We also like...

Feb 2022
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