FairWarning Patient Privacy Intelligence
Filtered view: All
Subject Expert
Justin Porter
Research Director
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Relationship
I haven't seen that many changes with the platform since Imprivata took over. What I want is for it...
Login or Create an Account to see details.
Product
The product is monitoring the policies that we have for inappropriate access to medical records....
Login or Create an Account to see details.
Product, Value
One value of FairWarning Patient Privacy Intelligence is that it monitors every click. If somebody...
Login or Create an Account to see details.
Product
The method for resolving things in the product is cumbersome. It is constructed for something more...
Login or Create an Account to see details.
Product
The product’s one functionality that I would absolutely change is that we have to use the back...
Login or Create an Account to see details.
Product
We would buy FairWarning Patient Privacy Intelligence again. We log all of our cases in the app. If...
Login or Create an Account to see details.
Culture
We have a managed contract at Imprivata. The person works with us directly to help enforce policies...
Login or Create an Account to see details.
Product
The product's strengths are in its ease of use. It is user friendly to get into the application,...
Login or Create an Account to see details.
Relationship
We truly enjoy working with our analysts. They are easy to work with, and their response times are...
Login or Create an Account to see details.
Product
A lot of times with our cases, we have people put everything in writing because we track everything...
Login or Create an Account to see details.
Product
We have had the vendor turn off AI because we have to enforce our policies. While the AI was on, if...
Login or Create an Account to see details.
Operations
Our analyst from Imprivata always lets us know about different training opportunities, and the...
Login or Create an Account to see details.
Relationship, Product, Value
FairWarning Patient Privacy Intelligence has helped us to educate our employees about not going into...
Login or Create an Account to see details.
Culture, Product
Everything in the system works as advertised so far, and the system is very easy to use. We haven't...
Login or Create an Account to see details.
Relationship
Outside of the product itself, we don't really maintain contact with Imprivata. They probably have...
Login or Create an Account to see details.
Loyalty
FairWarning Patient Privacy Intelligence is not part of our long-term plans. We are basically paying...
Login or Create an Account to see details.
Culture, Value
Imprivata is pretty good about not charging for every little thing. I could say that we paid for...
Login or Create an Account to see details.
Operations
Imprivata did a really good job with training. They did on-site training when the product first came...
Login or Create an Account to see details.
Relationship
I can’t think of anything that Imprivata wasn’t able to execute when we had issues or engaged with them....
Login or Create an Account to see details.
Relationship, Product
Our privacy officer is not a technical person, and they very seldom have to ask me how to do...
Login or Create an Account to see details.
Relationship
Sometimes we struggle with Imprivata’s executive involvement. They keep changing out my account...
Login or Create an Account to see details.
Product
We have used FairWarning Patient Privacy Intelligence in a pretty limited capacity, but it allows us...
Login or Create an Account to see details.
Relationship
Besides one situation, we don't ever need support from the vendor. They are always able to resolve...
Login or Create an Account to see details.
Product
Some of FairWarning Patient Privacy Intelligence's high points are that it is extremely easy to use...
Login or Create an Account to see details.
Value
FairWarning Patient Privacy Intelligence mainly monitors inappropriate access, and that is what it...
Login or Create an Account to see details.
Product, Value
We have had great outcomes with FairWarning Patient Privacy Intelligence. We can't say that we are...
Login or Create an Account to see details.
Product
FairWarning Patient Privacy Intelligence uses artificial intelligence to look at users for things...
Login or Create an Account to see details.
Product
The vendor offers us a lot of great tools for documentation for investigations that we would usually...
Login or Create an Account to see details.
Loyalty
When our current contract with Imprivata is up, we will reevaluate. We have had the system for a...
Login or Create an Account to see details.
Culture, Relationship
There have definitely been some things the vendor has charged us for that they didn't charge us for...
Login or Create an Account to see details.
Culture, Relationship
Imprivata has kept their promises on timelines. They have done a very good job of meeting our...
Login or Create an Account to see details.
Operations
Imprivata’s ongoing training brings my satisfaction down. We have some vendors that send us emails...
Login or Create an Account to see details.
Relationship
Our legal team doesn’t actually log in to the system. They get notifications of what to investigate,...
Login or Create an Account to see details.
Product
FairWarning Technologies made an easy-to-read, quick-to-use tool for governance, compliance, HR, or...
Login or Create an Account to see details.
Operations
My training came from FairWarning Technologies before they were acquired, so it didn't come from...
Login or Create an Account to see details.
Value
Once we got the system running, I didn't feel that the costs were so exponential that they couldn't...
Login or Create an Account to see details.
Culture
There are some applications that I have gotten questionable answers about from the sales team as far...
Login or Create an Account to see details.
Product
My facility wants many applications in FairWarning Patient Privacy Intelligence, not necessarily for...
Login or Create an Account to see details.
Relationship
FairWarning Technologies has changed since being acquired by Imprivata. Imprivata does not have what...
Login or Create an Account to see details.
Product
FairWarning Patient Privacy Intelligence is very powerful for proactive auditing and monitoring. If...
Login or Create an Account to see details.
Relationship
Over the last couple of years, responsiveness from Imprivata has gotten better. The team that we...
Login or Create an Account to see details.
Relationship
We have had some slow processing on the technical side with Imprivata, so our turnaround times vary....
Login or Create an Account to see details.
Operations, Product
For new users of Imprivata FairWarning Patient Privacy Intelligence, the ease of use is a little...
Login or Create an Account to see details.
Product
Imprivata's product has brought us better visibility with inappropriate activity by our users and an...
Login or Create an Account to see details.
Operations
I would recommend that someone looking at implementing Imprivata FairWarning Patient Privacy...
Login or Create an Account to see details.
Relationship
Imprivata is really good with communication. We have weekly meetings, and if we don't need to use...
Login or Create an Account to see details.
Loyalty, Relationship
Imprivata is a very progressive company that has high hopes, and with a bit of elbow grease I think,...
Login or Create an Account to see details.
Relationship
It has been difficult to get changes made in the product. That might be because of the shift in...
Login or Create an Account to see details.
Operations
We all really liked when the vendor came out here, sat with us in person, and trained us.
Login or Create an Account to see details.
Operations
After the change to Imprivata, the vendor walked me through the new setup, which I really like. It...
Login or Create an Account to see details.
Relationship, Product
With Imprivata, we are able to proactively monitor the appropriateness of user access. We are also...
Login or Create an Account to see details.
Product
In terms of one of the things that are difficult with Imprivata, because of the way that our EMR log...
Login or Create an Account to see details.
Product
Imprivata’s AI helps to dismiss alerts that otherwise would be false positives, but it also, in some...
Login or Create an Account to see details.
Relationship
I meet with Imprivata regularly. They are really good about following along with the organization,...
Login or Create an Account to see details.
Relationship, Product
Imprivata runs our audit reports, and they send me any alerts of inappropriate access. They have...
Login or Create an Account to see details.
Culture, Value
As of today, Imprivata does not avoid charging for every little thing, but that is changing. We...
Login or Create an Account to see details.
Loyalty, Relationship, Product
I would tell a peer that we have had some dissatisfying issues over the course of the past year, and...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Imprivata is making some good and necessary improvements with SecureLink Privacy Monitor to look at...
Login or Create an Account to see details.
Loyalty, Value
FairWarning Patient Privacy Intelligence has enabled us to identify questionable instances of access...
Login or Create an Account to see details.
Relationship, Operations, Product
The vendor's artificial intelligence and machine learning capabilities have had a significant impact...
Login or Create an Account to see details.
Loyalty, Relationship
Imprivata is very proactive. They interact with their customers and are easy to work with and very...
Login or Create an Account to see details.
Product, Value
Without FairWarning Patient Privacy Intelligence I don't know whether we would be able to do stay on...
Login or Create an Account to see details.
Product
FairWarning Patient Privacy Intelligence has been awesome. I absolutely recommend it, and I would...
Login or Create an Account to see details.
Relationship
The vendor's team is very responsive to the people that are on our team. What they do very well is...
Login or Create an Account to see details.
Relationship, Product
The only difficulty we have been having is that our two systems sometimes don't talk. If our EMR...
Login or Create an Account to see details.
Operations
I would tell others to have a thorough test drive of multiple products and then really pin down what...
Login or Create an Account to see details.
Relationship
Since Imprivata merged with FairWarning, the actual human touch and customer service piece with...
Login or Create an Account to see details.
Relationship
The vendor is constantly upgrading and informing us of the upgrades and the new features that are...
Login or Create an Account to see details.
Operations
The training from the vendor is awfully light. That may be contributing to the dissatisfaction with...
Login or Create an Account to see details.
Product
It seems like we have upload issues or issues that are manageable every day, but we don’t want to...
Login or Create an Account to see details.
Operations, Product
The version we have is really clunky to work with. Maybe that is because of the way I have set it...
Login or Create an Account to see details.
Relationship
Other than my individual person that I work with, I don't get much executive involvement.
Login or Create an Account to see details.
Operations
Imprivata never gives us training material or webinars for their new updates. They used to do that...
Login or Create an Account to see details.
Relationship, Operations
The vendor’s project lead needs to be a strong technical person, especially for a big enterprise...
Login or Create an Account to see details.
Operations, Product, Value
When we first went live with the product, we had a lot of alerts and investigations, but the system...
Login or Create an Account to see details.
Product
The product’s governance reports could have been built out a bit more. I had to do a lot more...
Login or Create an Account to see details.
Value
With the number of alerts that we get from FairWarning Patient Privacy Intelligence, having the...
Login or Create an Account to see details.
Value
With any interface that we need and any customization or changes that we may need in our workflow,...
Login or Create an Account to see details.
Operations
When I started using FairWarning Patient Privacy Intelligence, the vendor was very aggressive, and...
Login or Create an Account to see details.
Relationship, Operations
We would like better communication from Imprivata. They should let us know what upgrades are coming...
Login or Create an Account to see details.
Product
We would like the solution to provide educational tools. The tool is used to identify inappropriate...
Login or Create an Account to see details.
Relationship
The only time that I had to use the customer support team, it wasn't that good. It was after hours,...
Login or Create an Account to see details.
Relationship
I do have my privacy analyst, who is the regular person that I work with on day-to-day things in...
Login or Create an Account to see details.
Product
We have a lot of users in our organization. And I definitely need some sort of automated solution to...
Login or Create an Account to see details.
Product
FairWarning Patient Privacy Intelligence keeps improving. Imprivata keeps making adjustments,...
Login or Create an Account to see details.
Value
When I have to do reports, the reports are very nice. They are very easy to read. We haven't had any...
Login or Create an Account to see details.
Relationship, Operations
We did an upgrade to our system, and our reports weren't flowing as they should have. We got...
Login or Create an Account to see details.
Relationship
There was an issue, and the vendor didn’t catch the issue for a couple of months.
Login or Create an Account to see details.
Relationship
If someone were looking at getting Imprivata's system, I would tell them that they should definitely...
Login or Create an Account to see details.
Loyalty, Value
Imprivata is taking their on-premises product to the cloud. That is not a big surprise, but what has...
Login or Create an Account to see details.
Loyalty, Product
Imprivata's system is integrated with Epic's system, and the product we chose needed to function...
Login or Create an Account to see details.
Relationship
The customer service for FairWarning Patient Privacy Intelligence decreased when Imprivata purchased...
Login or Create an Account to see details.
Relationship
FairWarning Patient Privacy Intelligence is disappointing. We were so happy with it before Imprivata...
Login or Create an Account to see details.
Operations, Operations, Product, Product
The product is really straightforward. We haven't experienced any issues with it, and I attribute...
Login or Create an Account to see details.
Product, Product, Value, Value
All of the outcomes that we have received from working with Imprivata have been positive. We use the...
Login or Create an Account to see details.
Culture, Culture, Value, Value
Imprivata only charges for additional extracts that we need to import. That is reasonable.
Login or Create an Account to see details.
Relationship, Relationship
Imprivata doesn't overpromise. Every new release has good documentation to go along with it. If we...
Login or Create an Account to see details.
Product
There are a few glitches, but the solution does get the job done. We like that there is a lot of...
Login or Create an Account to see details.
Relationship
There has been a decline in customer service support since being taken over by Imprivata. Timeliness...
Login or Create an Account to see details.
Loyalty
If Imprivata would deliver on some of the things that they have problems with right now, that would...
Login or Create an Account to see details.
Product
One thing that we have been asking for from the vendor for quite some time is integration with our...
Login or Create an Account to see details.
Operations
The training could be improved by just simply having training on a daily basis for when we are using...
Login or Create an Account to see details.
Relationship
Imprivata is quick to respond, and that is good. That works well for us because our industry moves...
Login or Create an Account to see details.
Product, Value
FairWarning Patient Privacy Intelligence does our privacy monitoring, so we have several different...
Login or Create an Account to see details.
Product
The vendor does a very good job of updating their software. I get a regular usage effectiveness...
Login or Create an Account to see details.
Operations
We sometimes have to ask Imprivata for training if something happens, and we don't get it right away....
Login or Create an Account to see details.
Culture, Value
From a pricing perspective, every vendor has rate increases. I wouldn't pin things strictly on...
Login or Create an Account to see details.
Operations
When Imprivata does upgrades, I am sure they give notes somewhere, but I figure things out on my...
Login or Create an Account to see details.
Relationship
It would be helpful if the vendor scheduled some kind of meeting just to check in, even quarterly or...
Login or Create an Account to see details.
Relationship
For the most part, our experience with FairWarning Patient Privacy Intelligence is good. The system...
Login or Create an Account to see details.
Product, Value
There is AI in the background that helps filter and remember the alerts that come in. If we see...
Login or Create an Account to see details.
Product
I would like to see functionality that helps to monitor the system and aids the analysts in flagging...
Login or Create an Account to see details.
Product
The investigations feature is better in terms of ease of use than the feature for getting...
Login or Create an Account to see details.
Product
Imprivata could work on their report writing. We are able to do reports in the system, but that can...
Login or Create an Account to see details.
Culture, Relationship
I have definitely contacted the vendor and our representative several times, and I don't think we...
Login or Create an Account to see details.
Operations, Product
We got an upgrade and didn't have any problems. The vendor installed the upgrade themselves in the...
Login or Create an Account to see details.
Loyalty, Value
If I were buying something today, I would look into other software solutions before purchasing...
Login or Create an Account to see details.
Relationship
If we have problems with the system or if we have specific investigations or cases, we can reach out...
Login or Create an Account to see details.
Relationship
The only change we have noticed since Imprivata acquired FairWarning is in the method by which we...
Login or Create an Account to see details.
Product
FairWarning is doing what it is supposed to. We can work on our HIPAA and privacy investigations. We...
Login or Create an Account to see details.
Relationship, Product
When it comes to integration behind the scenes, our IT department and FairWarning's IT folks work together....
Login or Create an Account to see details.
Product
We like FairWarning Patient Privacy Intelligence. It works well for our organization. We use it to...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
When FairWarning Patient Privacy Intelligence was under FairWarning, the vendor kept all their...
Login or Create an Account to see details.
Product
I would absolutely recommend FairWarning Patient Privacy Intelligence. Our EMR vendor was working on...
Login or Create an Account to see details.
Relationship
Imprivata has been able to deliver. But we noticed that when FairWarning was an independent vendor,...
Login or Create an Account to see details.
Product
Imprivata could make some improvements to their privacy portal. We have some issues with trying to...
Login or Create an Account to see details.
Product, Value
I definitely recommend the product to small shops. It does what it is supposed to do, and it is low...
Login or Create an Account to see details.
Product, Value
To have the machine learning software assisting me in the background has been a tremendous help to...
Login or Create an Account to see details.
Relationship
There are times when the support team is a little hard to connect with, and it is a little hard to...
Login or Create an Account to see details.
Operations
To improve their training, the vendor just needs to keep in contact with their customers. We get an...
Login or Create an Account to see details.
Product, Value
The process of adding involved persons is bulky. Imprivata should be able to make that a simpler...
Login or Create an Account to see details.
Relationship
Imprivata is good. We have frequent calls, and we changed the frequency to be less because we had so...
Login or Create an Account to see details.
Product, Value
The product has allowed us to have a more complete monitoring program. We would not be able to...
Login or Create an Account to see details.
Operations, Product
Imprivata provides us with report writing. We can do some report writing, but the Imprivata staff...
Login or Create an Account to see details.
Relationship
On a regular basis, we liked to meet with FairWarning to look at trends, policies, and projects for...
Login or Create an Account to see details.
Relationship
Before Imprivata bought FairWarning, we had more of a partnership with the vendor. We had...
Login or Create an Account to see details.
Relationship
One dissatisfier we have with Imprivata is that whenever there is something technically wrong with...
Login or Create an Account to see details.
Relationship
When we brought technical issues to our contact person, they kicked the issue over to a technical...
Login or Create an Account to see details.
Product
This application is intuitive for the most part, but the vendor could do more in terms of...
Login or Create an Account to see details.
Relationship
When an issue comes up, we look for the root cause of the issue. Imprivata often tells us the...
Login or Create an Account to see details.
Relationship
We asked a managed privacy team member to flag a patient and set up the monitoring activity, but...
Login or Create an Account to see details.
Product, Value
The outcomes we have seen from the product are the same outcomes anyone should expect from a...
Login or Create an Account to see details.
Relationship, Product
The AI in the product is helping support our assigned managed privacy services team so that we don’t...
Login or Create an Account to see details.
Relationship
The vendor doesn’t keep all their promises. One problem is a lack of partnership. And the vendor...
Login or Create an Account to see details.
Operations
For an upgrade, the vendor said they would give us certain information by a certain date, but they...
Login or Create an Account to see details.
Operations
We have asked for ongoing training, and even though the vendor articulates that they are happy to...
Login or Create an Account to see details.
Product
The product is working as designed. We have no problems using the application. We don’t have any...
Login or Create an Account to see details.
Product
The vendor told us that our EMR data is too much for FairWarning Patient Privacy Intelligence to...
Login or Create an Account to see details.
Relationship
We keep asking the vendor to fix the errors in the reports they give us, but they keep leaving the...
Login or Create an Account to see details.
Culture
I have never seen new technology from the vendor. If they have it, they haven’t shown it to me. But...
Login or Create an Account to see details.
Relationship
We have access to the vendor’s people, but they don’t solve our problems. We are constantly...
Login or Create an Account to see details.
Relationship, Product
The software has measurable opportunities for us to evaluate different outcomes. But the vendor...
Login or Create an Account to see details.
Loyalty, Relationship
I am working very closely with the vendor to manage our relationship. If I continue my good work, we...
Login or Create an Account to see details.
Product
With FairWarning Patient Privacy Intelligence, we see who is in what medical records, and we can...
Login or Create an Account to see details.
Relationship
Imprivata has been pretty responsive. What is nice about them is that they have a local user group,...
Login or Create an Account to see details.
Operations, Product
The machine learning in the product is not quite up to par. We were given the impression that any...
Login or Create an Account to see details.
Product
The product is well integrated with our EMR, and we have never had a problem with integration or interoperability....
Login or Create an Account to see details.
Product
We have the Honda of privacy monitoring software. The system gets the job done. The bells and...
Login or Create an Account to see details.
Loyalty, Value
At this price point, I would choose FairWarning Patient Privacy Intelligence again. We have looked...
Login or Create an Account to see details.
Operations
The vendor's training usually doesn't have a cost. Imprivata has an open invitation for us to call...
Login or Create an Account to see details.
Product
I have been impressed with Imprivata's security systems. The vendor has bought a lot of companies,...
Login or Create an Account to see details.
Loyalty
We have plans for Imprivata's system. We are very happy with the vendor, and we want to continue to...
Login or Create an Account to see details.
Product
Imprivata's system is really good for our privacy group and security teams. Our privacy officer...
Login or Create an Account to see details.
Relationship
The vendor is very proactive. We almost want to ask them to stop sending us emails where they ask...
Login or Create an Account to see details.
Relationship
The vendor's merge has actually gone relatively smoothly. I haven't noticed any changes in...
Login or Create an Account to see details.
Product, Value
If I were talking to someone about the product, I would tell them that we already have tools in our...
Login or Create an Account to see details.
Relationship
There are certain requests that Imprivata struggles to fulfill. For example, it isn't easy for the...
Login or Create an Account to see details.
Operations
I am highly satisfied with the quality and effectiveness of the vendor's implementation services and...
Login or Create an Account to see details.
Product
We export user access logs over FairWarning Patient Privacy Intelligence, and the vendor currently...
Login or Create an Account to see details.
Relationship
I have worked with the vendor's support people quite a bit over the last handful of months, and they...
Login or Create an Account to see details.
Relationship
Imprivata is more reactive than proactive. For example, in order to be able to run a policy, we have...
Login or Create an Account to see details.
Product, Value
The product definitely detects coworker snooping. We have several facilities in our organization,...
Login or Create an Account to see details.
Product
The main dashboard that comes up we first log in to the product is a bit clunky. We don't...
Login or Create an Account to see details.
Relationship
There have been times when we have determined that there was an issue after having an upgrade and...
Login or Create an Account to see details.
Relationship, Operations
Imprivata has online user meetings, and I try to attend those. The meetings can be helpful...
Login or Create an Account to see details.
Relationship
From previous experiences, I know it can take some time to get an issue resolved, and I may have to...
Login or Create an Account to see details.
Loyalty, Product
FairWarning Patient Privacy Intelligence actually lowers the number of alerts that we have to review...
Login or Create an Account to see details.
Relationship, Operations
The vendor is proactive with their updates. If they are going to do a system update, they will let...
Login or Create an Account to see details.
Relationship, Product
Since FairWarning was acquired by Imprivata, we have seen an increased focus on development. The...
Login or Create an Account to see details.
Relationship
Imprivata is responsive. They follow up when there are questions, let us know when there is anything...
Login or Create an Account to see details.
Loyalty, Product
FairWarning Drug Diversion Intelligence has been a headache. Imprivata is working on it, and they...
Login or Create an Account to see details.
Loyalty, Value
We do not use the artificial intelligence component of FairWarning Patient Privacy Intelligence,...
Login or Create an Account to see details.
Loyalty, Relationship
The vendor is working on rearranging their investigations module and risk assessment form, and they...
Login or Create an Account to see details.
Relationship
We have previewed Imprivata’s draft of the new investigation screens, and it looks good. They are...
Login or Create an Account to see details.
Loyalty, Product
I am hoping to have smoother processes, receive alerts consistently, and fine-tune alerts to...
Login or Create an Account to see details.
Product
Imprivata has had little impact on our compliance and privacy program. The vendor has still been...
Login or Create an Account to see details.
Relationship, Product
Imprivata has never really announced that they have done anything different in terms of technology....
Login or Create an Account to see details.
Operations
My dissatisfaction with training has more to do with trying to get my account manager engaged and...
Login or Create an Account to see details.
Value
If I were talking to a peer about FairWarning Patient Privacy Intelligence, I would talk through my...
Login or Create an Account to see details.
Relationship
We generally just deal with support through email. The support people are normally pretty good, but...
Login or Create an Account to see details.
Product
It normally takes new people a moment to get used to FairWarning Patient Privacy Intelligence. There...
Login or Create an Account to see details.
Product
A pro of FairWarning Patient Privacy Intelligence that I would tell a peer about is we really...
Login or Create an Account to see details.
Culture, Value
Imprivata doesn’t avoid charging for every little thing. I end up having to get a revised statement...
Login or Create an Account to see details.
Loyalty
I would buy FairWarning Patient Privacy Intelligence again. I don't think I have had anything that...
Login or Create an Account to see details.
Product
Our Imprivata product has remained consistent and useful. The system serves the purpose we need in...
Login or Create an Account to see details.
Product
We do not take advantage of all the great features that the product has, but we do have alerts. I...
Login or Create an Account to see details.
Loyalty, Value
We have stayed with Imprivata because we have shopped around and because the product is à la carte....
Login or Create an Account to see details.
Relationship
We have an account manager with Imprivata who is very helpful. Our account manager is hands on if we...
Login or Create an Account to see details.
Relationship, Product
Imprivata should add quicker production of unarchived data because some reports tend to take a...
Login or Create an Account to see details.
Product
Sometimes the reports do not get completed, and that can be overwhelming for us because if we have...
Login or Create an Account to see details.
Product, Value
I have seen people get terminated because of our use of FairWarning Patient Privacy Intelligence. In...
Login or Create an Account to see details.
Operations
I would like Imprivata to more proactively offer training, give us more user-friendly tips, and do...
Login or Create an Account to see details.
Relationship
We are a very easygoing organization. We are low maintenance. We are constantly learning on the job,...
Login or Create an Account to see details.
Relationship
Imprivata is very responsive and very willing to host calls and answer questions. If we send a...
Login or Create an Account to see details.
Relationship
Imprivata has it all. They have the presentation, the pitch, the data, and the info sheets, but we...
Login or Create an Account to see details.
Relationship
When someone has a name change, they lose all of their access to everything. So if someone gets...
Login or Create an Account to see details.
Relationship
A thing I would like Imprivata to know is that I don't know a whole lot about Imprivata. I knew...
Login or Create an Account to see details.
Culture, Value
Imprivata doesn’t avoid charging for every little thing. They host the service, so the product is...
Login or Create an Account to see details.
Operations
Since FairWarning was bought out by Imprivata, training just hasn't seemed to be a priority. The...
Login or Create an Account to see details.
Product
We have a one-way integration from our services to Imprivata’s. Nothing comes back and fills in our...
Login or Create an Account to see details.
Relationship
When the vendor was just FairWarning, we actually met the senior leadership. Now the company is part...
Login or Create an Account to see details.
Product, Value
In comparison to some of the other systems that we are using, I would definitely say the quality of...
Login or Create an Account to see details.
Product
A pet peeve of mine is we use another application for our hotline, and within that system, we have...
Login or Create an Account to see details.
Operations
During the implementation, I was able to see the emails and who was doing what and watch as a...
Login or Create an Account to see details.
Operations
Imprivata’s training is phenomenal; it is just a matter of taking the time. We have resources that...
Login or Create an Account to see details.
Product
We do more than just audit and monitor our electronic health records. We have a hotline system, and...
Login or Create an Account to see details.
Product
Our system is set up so that we are incentivized when we seek care within the network. But I think...
Login or Create an Account to see details.
Relationship, Product
I know there are other systems out there, but this one works for me. I couldn’t imagine doing what I...
Login or Create an Account to see details.
Operations, Product
There was a big upgrade that took place, and then we moved the system to the cloud. That was huge,...
Login or Create an Account to see details.
Product
There are times when I am rushing and I need to get things done, but the product doesn’t always work...
Login or Create an Account to see details.
Relationship, Value
We have received our money’s worth with Imprivata's product. I like the vendor's hands-on approach...
Login or Create an Account to see details.
Relationship
There have been some changes within FairWarning's organization with regard to the vendor's customer...
Login or Create an Account to see details.
Relationship
I am confident that if I got my customer service representative from FairWarning on the phone and...
Login or Create an Account to see details.
Product
I feel very positive about Imprivata’s product. Depending on an organization's workflows, the...
Login or Create an Account to see details.
Product, Value
The system has put a lot more attention on the patient privacy aspect of HIPAA. We would typically...
Login or Create an Account to see details.
Culture, Relationship
We had a conversation with the vendor's CEO. He presented some things that were on the vendor's road...
Login or Create an Account to see details.
Operations
We didn’t have to do any kind of tutorial for the platform; it was easy to learn. If Imprivata has...
Login or Create an Account to see details.
Operations
The implementation was exceptional. Imprivata provided a project plan and followed it. Everything...
Login or Create an Account to see details.
Relationship, Operations
Imprivata gave us a slide deck to present, and that was really nice. The vendor also worked with our...
Login or Create an Account to see details.
Featured Report
Preferences