INFINITT PACS (Non-US)
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Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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CIO

Functionality and Upgrades

We are developing a very nice solution with INFINITT. The medical personnel are very satisfied. The...

May 2022
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CIO

Other Observations & Comments

The vendor has a more specific solution in a certain specialty that we would be able to develop, but...

May 2022
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CIO

Service and Support

The vendor’s support team is very strong and very competitive.

May 2022
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CIO

ROI / Cost (care and feeding)

The product is not expensive, so the return on investment is very high.

May 2022
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CIO

Implementation and Training

The vendor could improve the implementations for our region. The vendor is based in Korea, so when...

May 2022
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CEO/President

Service and Support

We use INFINITT’s phone support. The vendor does monitor our system proactively.

Feb 2022
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CEO/President

Functionality and Upgrades

The PACS could be easier to use. There are some flaws. Parts of the infrastructure of the system are...

Feb 2022
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CEO/President

Functionality and Upgrades

Regarding the data transfer and the archiving that we need, INFINITT PACS is doing its job.

Feb 2022
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CEO/President

Functionality and Upgrades

We see a lot of problems right now with viewing data sets. We have reproducible errors in terms of...

Feb 2022
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CEO/President

Functionality and Upgrades

As a long-term customer, I would expect a more automatic rollout for upgrade implementations. I know...

Feb 2022
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CEO/President

Functionality and Upgrades

The product is organized a little bit differently and is not specific to what is needed in our...

Feb 2022
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CEO/President

Functionality and Upgrades

There are features we need, but we are working in such a small market, so I have to respect that the...

Feb 2022
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CEO/President

Service and Support

There are no big discrepancies when it comes to the vendor keeping their promises. Things are going...

Feb 2022
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Director

Service and Support

The biggest strength of the vendor is their support; the support is very good. I most like the...

Jan 2022
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Director

Technology

The biggest opportunities to improve the product include a new design and architecture. It looks and...

Jan 2022
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Manager

Functionality and Upgrades

We like INFINITT PACS. It is intuitive and complete. It loads quickly and without any bugs. The...

Jan 2022
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Manager

Functionality and Upgrades

In terms of future development, we would like to see the vendor work on Maximum Intensity Projection...

Jan 2022
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CEO/President

Functionality and Upgrades

There is one big change that needs to be made to the system. INFINITT needs to implement the option...

Dec 2021
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