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INFINITT PACS (Global) Commentary
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Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Manager

Loyalty

We are probably moving toward AI technologies and such. We don't see many communications around...

Dec 2023
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Manager

Relationship, Product

We have some bugs and some issues. We have got some mission-critical issues, but most of the issues...

Dec 2023
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Manager

Loyalty, Product

The integration is very limited with INFINITT PACS. The vendor has their own RIS, and they are very...

Dec 2023
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Manager

Relationship, Product

There is always room for improvement, but there are also levels of engagement. I don't think any...

Dec 2023
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Manager

Product

There is a lot of stability that comes with the INFINITT PACS package. With us being in healthcare,...

Dec 2023
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Manager

Product

We know the product, and when it works well, it works very well. It is user friendly; it has an...

Dec 2023
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Manager

Product

INFINITT PACS is web based. Customers can retrieve images very fast and very easily from their...

Dec 2023
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Manager

Relationship

The vendor listens to the customer; I can see that they have taken some of my feedback into...

Dec 2023
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Manager

Relationship

INFINITT PACS is a great product. There is no reason not to buy it. There is something special about...

Dec 2023
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Manager

Relationship

The vendor has a strong technical team. Whenever they need to pull resources, they call immediately....

Dec 2023
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Manager

Loyalty, Product

In the next generation of enterprise imaging, I would like to be able to buy one platform and build...

Dec 2023
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VP/Other Executive

Loyalty, Relationship

We won't keep INFINITT PACS in the long term for multiple reasons. Its technology isn't on par with...

Dec 2023
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Physician

Operations

I feel satisfied with the product and the investment, but I feel that the training is lacking. It...

Dec 2023
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CIO

Relationship

There has been nothing we have asked INFINITT for that we have not been able to do. INFINITT’s...

Nov 2023
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CIO

Loyalty, Product

We would like INFINITT to focus on the next generation of reporting and integrating AI into their...

Nov 2023
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Manager

Relationship, Operations

In our region, INFINITT works through third-party implementation partners. Naturally, we have had...

Jun 2023
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Manager

Culture, Value

We haven't experienced many extra charges from INFINITT, except for any major upgrades and things...

Jun 2023
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Manager

Operations

During the implementation with INFINITT, the training was very good. If there were any questions at...

Jun 2023
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Manager

Product

INFINITT PACS has fulfilled all the requirements that we have put forward as part of the RFP...

Jun 2023
||
(0)
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Manager

Product

Our two categories of users are radiologists and doctors. The radiologists use the PACS as such. The...

Jun 2023
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Manager

Value

We have had a lot of experience with other PACS solutions from the very expensive ones to the very...

Jun 2023
||
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Manager

Loyalty, Relationship

We would like INFINITT to have closer engagement with the clients and better proactive monitoring...

Jun 2023
||
(0)
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Manager

Relationship

We would prefer that INFINITT treat us more like a partner instead of just a client-to-client...

Jun 2023
||
(0)
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Director

Relationship, Value

The biggest strengths of INFINITT are their fast response and that they don't overcharge. The...

Apr 2023
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Related Articles
Article
KLAS article icon
The Shifting Market of Global PACS
10 January 20    |   Eder Lagemann and Jonathan Christensen
KLAS’ recent Global PACS 2019 report speaks to a shifting non-US market for PACS solutions. Many healthcare organizations are looking for imaging vendors that will meet their long-term and short-term
View All Reports
Related Reports
Performance
KLAS article icon
Europe PACS 2022
05 July 22    |   Eder Lagemann and Sidney Tate
The PACS market in Europe is evolving. To unify care delivery, many countries are pushing for HIT consolidation across regional groups of hospitals. At the same time, healthcare organizations are increasingly looking to expand their imaging strategies outside of radiology to bring together more departments and facilities at an enterprise level. This report leverages the perspectives of 199 individuals representing 168 unique organizations across 25 European countries to determine which PACS vendors are delivering the technology and partnerships needed to drive imaging progress in Europe.
Performance
KLAS article icon
Middle East & Africa PACS 2022
05 April 22    |   Everton Santos and Sidney Tate
The PACS market in the Middle East and Africa is evolving, with some vendors gaining prominence and others losing traction. Healthcare organizations are looking to enhance their imaging strategies with new, advanced technology (e.g., AI and the cloud) and want vendors who innovate and deliver this technology. Using customer feedback from 60 organizations across 14 countries, this report is KLAS’ first to focus on the PACS market in the Middle East and Africa, exploring vendor market share and performance and examining which vendors are keeping pace with customer expectations.



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