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Commentary Summary
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User Commentary
Manager
Tools and Methodology
Infor is in and out. They replaced one consultant, and I think they feel like they did us a favor by...
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Manager
Relationship
The whole idea behind our involvement with Infor was that we would go into things as partners. There...
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Manager
ROI and Cost
I would have no problem calling other vendors we work with for help, even outside of a project. We...
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Manager
Tools and Methodology
Infor is working in a few areas where they pretty much drive our efforts and help us understand how...
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Manager
Tools and Methodology
Infor's services haven't lived up to what we would have hoped. When it comes to the knowledge and...
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Manager
Other Observations
For advisory services from Infor, we can either use a less expensive overseas service or a more...
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Manager
People and Knowledge
We are a long-term client and have used the vendor for a lot of projects. We have established...
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CIO
Tools and Methodology
Infor has a robust supply chain piece and is very stable. They are our implementation partner. We...
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CIO
People and Knowledge
Infor's implementation people know their system inside and out. They have answers to everything...
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CIO
Tools and Methodology
Our organization is driving our change management and strategy. It would be great to have Infor...
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CIO
Project Results
Nobody is perfect, but there is very little about Infor that concerns me. They have great...
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Manager
People and Knowledge
Infor’s knowledge and expertise of the software we implemented depend on who we get at Infor. The...
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Manager
People and Knowledge
Some people from Infor knock things out of the park because they really know the system. They know...
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Manager
Project Results
Infor is very good to work with, especially around charges. Infor is a larger organization, and...
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Director
People and Knowledge
We have a project manager from Infor. I said I wouldn't do the project until I knew we could get a...
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Director
Relationship
Infor is a fantastic partner. We have always had a really good relationship. I know that others...
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Director
Relationship
Everybody has been working well together. Folks are leaving their egos at the door. Infor isn't...
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Director
People and Knowledge
We had a different project manager for a short period of time, and that person did well but didn't...
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Director
Relationship
Everybody has good knowledge. One thing that is a bit challenging with Infor is that there are so...
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Manager
Relationship
Infor is definitely reaching out from an executive standpoint and providing things to us to try to...
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Manager
Tools and Methodology
In terms of tangible outcomes from Infor, there have been some specific initiatives around the...
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Manager
Tools and Methodology
It sounds silly, but our other services vendor navigated the waters of Infor's solution better than...
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Manager
Relationship
I am comparing Infor with the other vendor we use, so I don’t know whether that is fair. But we...
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Manager
Tools and Methodology
We had the same issue with Infor that we had with our other vendor, and trying to get a resource...
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Analyst/Coordinator
Tools and Methodology
Infor's resources were understanding. We had a couple of tickets open with Infor prior to the start...
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