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User Commentary

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CIO

Service and Support

We didn’t have to use Infor much throughout the COVID-19 crisis. We used their technology, and they...

Jan 2021
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CIO

Service and Support

Infor’s service is not very proactive. We find things a lot earlier than the service people do. It...

Jan 2021
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CIO

Implementation and Training

Our training was done by one of Infor’s subcontractors, and there were some communication gaps. What...

Jan 2021
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CIO

Functionality and Upgrades

We were in the sales process early on in CloudSuite’s development. So the things we received weren't...

Jan 2021
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CIO

Interfacing and Integration

We like CloudSuite’s integration between the different departments. The monthly updates in the...

Jan 2021
(0)
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CIO

Functionality and Upgrades

CloudSuite’s reporting falls short. It needs to have some serious restructuring, planning, and...

Jan 2021
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Analyst/Coordinator

Implementation and Training

The only deficit that Infor has with cost is for training. To learn how to do things, we have to...

Nov 2020
(0)
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Analyst/Coordinator

Interfacing and Integration

We have Infor's system integrated with Active Directory and a myriad of other systems. Infor has the...

Nov 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

The quality of upgrades is good but is not the best. The reason the vendor lost points is for one of...

Nov 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

The ease of use for end users is dependent on who the end user is. From an employee self-service or...

Nov 2020
(0)
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Analyst/Coordinator

Service and Support

There are many times that the vendor can’t solve a problem, and the issue is that instead of calling...

Nov 2020
(0)
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Analyst/Coordinator

Service and Support

Infor is pretty good about having support personnel available. For instance, I have an account...

Nov 2020
(0)
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Analyst/Coordinator

Relationship

Prior to the merger, we had regular meetings with all of Infor's executives. Things have changed a...

Nov 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

With the way the product was built, the manager can submit a request for termination or hire, and...

Nov 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

If we were using the product and could integrate all of the different modules that we would like to,...

Nov 2020
(0)
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Analyst/Coordinator

Service and Support

We have not had any major issues that would require COVID-19-related support. The vendor might be...

Nov 2020
(0)
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Analyst/Coordinator

Other Observations & Comments

With the merger, I don’t know whether the solution is part of our long-term plans. I am not quite...

Nov 2020
(0)
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Analyst/Coordinator

Other Observations & Comments

I don’t know that Infor is any better or worse than most other vendors. So far, we put the...

Nov 2020
(0)
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Analyst/Coordinator

ROI / Cost (care and feeding)

Compared to a lot of other vendors, Infor avoids charging for every little thing. There are lots of...

Nov 2020
(0)
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Manager

Functionality and Upgrades

CloudSuite is probably not part of our long-term plans because of some internal changes we have...

Oct 2020
(0)
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Manager

Functionality and Upgrades

There is no doubt that we are in a much better place with CloudSuite than we have been. But there is...

Oct 2020
(0)
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Manager

Sales and Contracting

We signed off on a statement of work with Infor to fix a specific issue. The issue was around...

Oct 2020
(0)
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Manager

Functionality and Upgrades

If we were looking at solutions now, I probably wouldn't buy CloudSuite. When we adopted the system,...

Oct 2020
(0)
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Manager

Service and Support

Most of the time, Infor's updates include issues that we didn't have before, so the week after an...

Oct 2020
(0)
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Manager

Other Observations & Comments

If we were to implement the Infor software again, things would be done differently because Infor now...

Oct 2020
(0)
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Manager

Functionality and Upgrades

The whole process of putting in requisitions and payment requests is much more modern than what we...

Oct 2020
(0)
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Manager

Functionality and Upgrades

There are some pieces of the supply chain module that are challenging, and the reporting is...

Oct 2020
(0)
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Manager

ROI / Cost (care and feeding)

Infor charges us for everything. I have never seen another company that tries to get money out of...

Oct 2020
(0)
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Manager

Implementation and Training

We need training from Infor, and we are trying to figure that out. The training was totally missed...

Oct 2020
(0)
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Manager

Technology

When we purchased the product, we were told that Infor had mobile applications, but that isn't true....

Oct 2020
(0)
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Manager

Service and Support

Infor's support people are quick to respond to issues and help. They are very responsive, and we can...

Oct 2020
(0)
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Manager

Relationship

We have gotten more high-level calls from Infor than we have cared to receive. But Infor hears us...

Oct 2020
(0)
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CFO

Other Observations & Comments

I have talked to some other potential clients and some existing clients thinking about upgrading,...

Oct 2020
(0)
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CFO

ROI / Cost (care and feeding)

CloudSuite is servicing us well. Our HR staff uses the system effectively. I don't hear complaints...

Oct 2020
(0)
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Director

Lessons Learned

I wouldn’t recommend taking on as many systems at once as we did. We had a very aggressive timeline....

Oct 2020
(0)
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Director

Service and Support

Infor has been a great partner to us for a long time. They are very responsive to anything we need....

Oct 2020
(0)
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Director

Other Observations & Comments

The quality of the implementation hinges on the partner. We had some issues that took time to get...

Oct 2020
(0)
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Director

Functionality and Upgrades

Infor Global Human Resources (GHR) is exactly as Infor sold it. There are automation pieces, and...

Oct 2020
(0)
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Director

Other Observations & Comments

The system is great. But I did benefit enrollment with another system, and it was fantastic. Infor's...

Oct 2020
(0)
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Director

Implementation and Training

We don’t use Infor much for training. We do all the training in-house. We didn’t even do training...

Oct 2020
(0)
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Director

Technology

Infor does a nice job of delivering new technology. They are doing an even better job now than in...

Oct 2020
(0)
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Director

Relationship

We have a great team. We are in a transition with the team right now, but with anything I need, our...

Oct 2020
(0)
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Director

ROI / Cost (care and feeding)

We have what we paid for. Infor doesn’t charge for everything. Once something is in there, Infor...

Oct 2020
(0)
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CFO

Functionality and Upgrades

The ROI has been positive. We have made some improvements in efficiency and workflow, and we have...

Oct 2020
(0)
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CFO

ROI / Cost (care and feeding)

Infor has helped us to have an ROI. The benefits that we have gotten from their experience in...

Oct 2020
(0)
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CFO

Lessons Learned

We wanted to redesign some processes in an implementation. That meant completely building new...

Oct 2020
(0)
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CFO

Implementation and Training

The vendor was short staffed in terms of the number of people they had in their organization who...

Oct 2020
(0)
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CFO

Functionality and Upgrades

The system is new in its lifecycle. We are now seeing that the functionality is there, but as we...

Oct 2020
(0)
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CFO

Functionality and Upgrades

Our satisfaction is based entirely on the amount of work that still needs to be done to make the...

Oct 2020
(0)
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CFO

Interfacing and Integration

Integration is an area where Infor has tried to be a good partner with us. They integrate well with...

Oct 2020
(0)
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CFO

Functionality and Upgrades

The tool is a financial general accounting system, so it isn't a difficult system, but we do have to...

Oct 2020
(0)
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CFO

Other Observations & Comments

I don’t hear about anything that is needed of the support people, but that doesn’t mean the support...

Oct 2020
(0)
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CFO

Lessons Learned

We have had to get pretty specific. Sometimes when we have needed something, Infor has come through...

Oct 2020
(0)
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CFO

Relationship

I know I can get ahold of executives. They call occasionally and check on things. I have a good...

Oct 2020
(0)
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Director

Interfacing and Integration

The system has had a positive impact for multiple reasons. We don't have a financial ROI; the...

Oct 2020
(0)
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Director

Functionality and Upgrades

Something that has impacted our ROI is the ability to have behind-the-scenes automation set up. With...

Oct 2020
(0)
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Director

Functionality and Upgrades

Going to the new version opened up access to our employees from other places. Previously, when we...

Oct 2020
(0)
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Director

Functionality and Upgrades

We were really excited about the automation. We were fortunate to have an amazing analyst on our...

Oct 2020
(0)
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Director

Relationship

One thing that we did that was really worthwhile was having regular meetings with Infor. They have...

Oct 2020
(0)
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Director

Other Observations & Comments

The verdict is out about whether Infor is part of our long-term plans. In the back of my mind, there...

Oct 2020
(0)
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Director

Relationship

It is hard to say whether Infor has kept all of their promises, but most of the time, we are in a...

Oct 2020
(0)
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Director

Service and Support

When we engage with a human from Infor, the service is quite good. However, if we just engage with...

Oct 2020
(0)
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Director

Functionality and Upgrades

Infor's system is new, and the updates are pretty decent as compared to the old system's updates....

Oct 2020
(0)
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Director

Relationship

We had some very significant issues with Infor at the beginning, and we felt like we escalated those...

Oct 2020
(0)
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Director

ROI / Cost (care and feeding)

I probably wouldn’t buy Infor’s system again. We have a contract, so we are definitely going to see...

Oct 2020
(0)
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Director

Service and Support

We have gotten to know the Infor support people. We get excited when certain people are assigned to...

Oct 2020
(0)
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Director

Implementation and Training

My hesitation in recommending Infor is due to our implementation. Things have gotten better since...

Oct 2020
(0)
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Director

Technology

In the beginning, Infor was hurrying to get CloudSuite to market so that they could stay competitive...

Oct 2020
(0)
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Director

Implementation and Training

We didn't have a big opportunity to see Infor's implementations services since we used a consulting...

Oct 2020
(0)
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Director

Technology

The product has become more stable. We don't have nearly the number of outages that we once had....

Oct 2020
(0)
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Director

Service and Support

The one area that we feel Infor needs to improve is their customer support model. We have a customer...

Oct 2020
(0)
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Director

Lessons Learned

Infor's executives have been very involved. They have gotten better with their support, but there is...

Oct 2020
(0)
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Director

Interfacing and Integration

Infor's platform is tightly integrated, so we are able to feed data from one system to another and...

Oct 2020
(0)
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Director

Functionality and Upgrades

We still get unplanned instances of downtime. We are using software, so we understand the downtime,...

Oct 2020
(0)
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Director

Functionality and Upgrades

There are some things that aren't as user friendly or intuitive as they could be. For example, in...

Oct 2020
(0)
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Director

Relationship

When we want new technology, we have a voice in its development. Infor wants to partner with us, and...

Oct 2020
(0)
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Director

Technology

The product has helped our organization. We have been able to come into the twenty-first century and...

Oct 2020
(0)
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Director

Lessons Learned

We do recommend Infor, and we lay out everything honestly. A year ago, we probably wouldn't have...

Oct 2020
(0)
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Director

Relationship

I can see things getting better in the future. As more people come up to v.11, Infor will have more...

Oct 2020
(0)
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Director

Lessons Learned

Infor has kept their promises. There has been some back-and-forth about some things that were...

Oct 2020
(0)
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Director

Other Observations & Comments

Infor could help customers identify staffing models. We struggled early on to identify what we...

Oct 2020
(0)
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Director

Service and Support

Infor has absolutely been supportive during COVID-19. We have had a lot of community support, and...

Oct 2020
(0)
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Manager

ROI / Cost (care and feeding)

I would say that the system has positively contributed to our ROI. When we didn't have the system,...

Oct 2020
(0)
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Manager

Functionality and Upgrades

Anyone can access the tool. But it takes time and experience to learn how to use. The tool is not...

Oct 2020
(0)
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Director

Service and Support

The vendor's phone and web support are good, and things are resolved pretty quickly. We have worked...

Sep 2020
(0)
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Director

Implementation and Training

The system is good. We have had a lot of issues, and we didn’t have a whole lot of support...

Sep 2020
(0)
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Director

Functionality and Upgrades

The vendor does an update every month. They go out and patch things, and that is scheduled.

Sep 2020
(0)
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Director

Functionality and Upgrades

I am on the fence in terms of whether the product will be part of our long-term plans. We have a new...

Sep 2020
(0)
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Director

Implementation and Training

The vendor tries to keep their promises, but we thought we would have more education and support...

Sep 2020
(0)
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Director

Implementation and Training

I rate the vendor's implementation of the product lower, but part of that was our fault because we...

Sep 2020
(0)
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Director

Implementation and Training

The vendor's training was a huge struggle. They pushed us to go online. The choices for people are...

Sep 2020
(0)
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Director

Functionality and Upgrades

The product works well, and it is good for our end users. I am just not sure how the IT people think...

Sep 2020
(0)
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Director

Functionality and Upgrades

The system is pretty intuitive. I can figure it out. The system looks different, so it kind of...

Sep 2020
(0)
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Director

Sales and Contracting

The vendor is really good about selling their new technology, but when we are on calls to resolve...

Sep 2020
(0)
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CIO

Other Observations & Comments

We are looking at the full suite from Infor. There are a few big players out there. We are primarily...

Aug 2020
(0)
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VP/Other Executive

Implementation and Training

I was a little surprised that Infor's internal support team and implementation team cost a bit...

Aug 2020
(0)
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VP/Other Executive

Functionality and Upgrades

Infor has a very powerful system, but it is set up for people to use all of the modules that Infor...

Aug 2020
(0)
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VP/Other Executive

Functionality and Upgrades

The system has been pretty good. Infor has a good support portal. The only issue I run into is that...

Aug 2020
(0)
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VP/Other Executive

Service and Support

We haven't had any issues regarding COVID-19. We aren't using the supply chain management piece, so...

Aug 2020
(0)
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VP/Other Executive

Service and Support

When I set up something in the system, I go through Infor's support portal for any questions that I...

Aug 2020
(0)
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VP/Other Executive

Implementation and Training

Infor didn't do our implementation. There are system upgrades, and those can be a pain sometimes. I...

Aug 2020
(0)
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VP/Other Executive

Implementation and Training

I wasn't around during the beginning, but I get the impression that we maybe didn't fully understand...

Aug 2020
(0)
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VP/Other Executive

Interfacing and Integration

We have a different product on the HR side, another product on the supply chain side, and Infor's...

Aug 2020
(0)
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VP/Other Executive

Service and Support

The product quality is good. Infor does a good job of listening to customers, especially when they...

Aug 2020
(0)
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VP/Other Executive

Functionality and Upgrades

I am going to score the ease of use lower. I have asked to customize some fields in a couple of...

Aug 2020
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

In terms of the product functionality meeting our needs, the issue comes back to the lack of...

Aug 2020
(0)
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VP/Other Executive

Relationship

The salespeople have executive as part of their titles, but I wouldn't really consider those people...

Aug 2020
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

I have been in some unique situations, and in a few instances, Infor has gone above and beyond to...

Aug 2020
(0)
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VP/Other Executive

Lessons Learned

If an organization were looking for a one-stop shop vendor, I would highly recommend Infor. But on...

Aug 2020
(0)
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VP/Other Executive

Lessons Learned

I am not sure whether the Infor product is the best thing for us. On the implementation side,...

Aug 2020
(0)
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Manager

Other Observations & Comments

When it comes to receiving our money’s worth, we license the entire suite of products. We could...

Aug 2020
(0)
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Manager

ROI / Cost (care and feeding)

I don’t feel like the vendor nickel-and-dimes us. We have a good partnership. The vendor understands...

Aug 2020
(0)
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Manager

Other Observations & Comments

The vendor touts about the Infor Clinical Bridge product, which is what they use for integration...

Aug 2020
(0)
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Manager

Implementation and Training

We had a lot of issues with our implementation. We were extremely over budget and several months...

Aug 2020
(0)
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Manager

Functionality and Upgrades

The upgrades went well. When partners are involved, there is an added layer of complexity, but there...

Aug 2020
(0)
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Manager

Other Observations & Comments

We have good contacts at Infor. When we raise concerns, they listen. The vendor brought their...

Aug 2020
(0)
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Manager

Implementation and Training

There is a little room for improvement in terms of the ongoing training. The vendor has online...

Aug 2020
(0)
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Manager

Other Observations & Comments

Saying that the vendor keeps all of their promises is tough. The vendor sold us the product a couple...

Aug 2020
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Manager

Relationship

With CloudSuite, there is a new structure for ongoing support, and we have a dedicated client...

Aug 2020
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Manager

Relationship

Infor’s product has the base functionality that we expected. But Infor seems to be behind other...

Aug 2020
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CIO

Relationship

We are still trying to get a road map for a multitenant client. We are on a single-tenant client,...

Jul 2020
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CIO

Service and Support

I have had great experiences with the support, and I have had horrible experiences where the support...

Jul 2020
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CIO

Functionality and Upgrades

Our satisfaction will stay the same and might get a little better if we continue to hound Infor. If...

Jul 2020
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CIO

ROI / Cost (care and feeding)

We have already made a massive investment, and it wouldn't be effective to replace the product. I...

Jul 2020
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CIO

ROI / Cost (care and feeding)

If we argue with Infor, they won't nickel-and-dime us, but they will nickel-and-dime us if they can....

Jul 2020
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CIO

Other Observations & Comments

I have heard that Infor's cloud team has a lot of control over support, sales, and other things...

Jul 2020
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CIO

Functionality and Upgrades

Infor got off on the wrong foot by showing us v.10. Our leaders made decisions based on what they...

Jul 2020
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CIO

Functionality and Upgrades

We had a health check. Infor sent some consultants out, and we did some work with them. Our team did...

Jul 2020
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CIO

Functionality and Upgrades

Infor is still lacking from a reporting standpoint. There is a reason why they bought Birst; Infor's...

Jul 2020
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CIO

Implementation and Training

Infor has their training campus, but their training is abysmal. Infor has a lot of money, so they...

Jul 2020
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CIO

Other Observations & Comments

Healthcare is not Infor's primary vertical. Infor, and ERP in general, is in the manufacturing...

Jul 2020
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CIO

ROI / Cost (care and feeding)

CloudSuite isn't a bad product. I don't want to say that I wouldn't recommend Infor to anyone. At...

Jul 2020
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CIO

Interfacing and Integration

We have been able to integrate through Infor Clinical Bridge, and we have also integrated using...

Jul 2020
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CIO

Functionality and Upgrades

Early on, the quality control was horrible. The releases were full of bugs, but now things are much...

Jul 2020
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CIO

Functionality and Upgrades

Infor doesn't have perpetual inventory in the sense that we can buy additional third-party software...

Jul 2020
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CIO

Functionality and Upgrades

I like CloudSuite, but I am a tech person. The end users seem to not like the way the system looks,...

Jul 2020
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CIO

Future Outlook

Infor is moving to SoHo, which is their new graphical overlay with a new design. The layout is much...

Jul 2020
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CFO

Functionality and Upgrades

Infor talks a good game, but they don’t come through with what they are talking about. Their system...

Jul 2020
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CFO

Technology

Infor hasn’t delivered new technology; I don’t think they have even delivered the old technology. If...

Jul 2020
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CFO

Other Observations & Comments

When we put in a ticket, Infor at least responds to it. We sometimes don’t understand what they are...

Jul 2020
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CFO

Relationship

One of Infor’s executives does regular phone calls with us, but basically all that person wants to...

Jul 2020
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CFO

Sales and Contracting

Infor doesn’t keep all of their promises. They pulled a bait-and-switch approach on us when they...

Jul 2020
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CFO

ROI / Cost (care and feeding)

Infor nickel-and-dimes. There is not a lot of value or freebies there.

Jul 2020
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CFO

Service and Support

We have struggled tremendously. We tried to increase our inventory and change our par levels, but...

Jul 2020
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CFO

Functionality and Upgrades

I am not sure that CloudSuite will be a long-term solution for me. I am going to try to squeeze out...

Jul 2020
(0)
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CFO

ROI / Cost (care and feeding)

We are getting some improvements with Infor. They came in and did some work with us, but of course,...

Jul 2020
(0)
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CFO

Implementation and Training

Infor doesn’t really help us with upgrades. They just send us documentation and tell us to read it....

Jul 2020
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CIO

Implementation and Training

We had a third-party implementer who was helping us that really recommended Infor. That implementer...

Jul 2020
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CIO

Implementation and Training

If we had had a better third-party implementer, better guidance, and the product set up correctly,...

Jul 2020
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CIO

Functionality and Upgrades

During the implementation, we ran into Infor's complex architecture. They have a single-tenant model...

Jul 2020
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CIO

Functionality and Upgrades

Infor's system is not part of our long-term plans due to the lack of robust reporting capabilities....

Jul 2020
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CIO

ROI / Cost (care and feeding)

We tried to implement the supply chain piece, but it didn’t make sense for us because most of our...

Jul 2020
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CIO

Functionality and Upgrades

The system updates are frequent and break things for us every month. Infor had big plans to take a...

Jul 2020
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CIO

Implementation and Training

Infor's training is not good. I don’t even think they have any. I think we had to develop most of...

Jul 2020
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CIO

ROI / Cost (care and feeding)

Infor is good about not charging for every little thing, but their implementers don’t align with...

Jul 2020
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CIO

Other Observations & Comments

The executives are responsive and good about keeping promises. They just are not thoughtful about...

Jul 2020
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Analyst/Coordinator

Relationship

Our experience with the system is different from when we first started. We had a rough go-live. Some...

Jun 2020
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Analyst/Coordinator

Other Observations & Comments

Whether CloudSuite should be purchased again would probably depend on who was asked, but I would say...

Jun 2020
(0)
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Analyst/Coordinator

Service and Support

Infor avoids nickel-and-diming. They actually threw in extra hours for free to help with our...

Jun 2020
(0)
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Analyst/Coordinator

Implementation and Training

During the implementation, Infor exceeded our expectations in some areas but not all areas. There...

Jun 2020
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Analyst/Coordinator

Service and Support

The vendor does monthly fixes. The vendor’s support has been absolutely fantastic. We have had a...

Jun 2020
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Analyst/Coordinator

Service and Support

I am always looking for ways to improve our use of the product. There are still going to be ways to...

Jun 2020
(0)
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Analyst/Coordinator

ROI / Cost (care and feeding)

By using the product, we have been able to effectively manage our inventory. The system allows us to...

Jun 2020
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Director

Service and Support

Infor's system was designed for manufacturing. Being in the cloud has been a challenge. We have...

Jun 2020
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Director

Implementation and Training

The major issue was that we brought in a consulting firm that didn't know the system. The version...

Jun 2020
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Director

Lessons Learned

If I made a purchasing decision again, I think I would be more investigative. The decision to...

Jun 2020
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Director

Lessons Learned

The best thing that a company can do is what we should have done; we never should have gone with the...

Jun 2020
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CIO

Other Observations & Comments

We haven’t really heard from Infor during COVID-19. The vendor hasn’t reached out to us, and we...

Jun 2020
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CIO

Relationship

Infor hasn’t done a poor job, but they haven’t done a great job; they haven’t done anything. We...

Jun 2020
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CIO

Service and Support

Infor’s support seems very siloed. The support people are very product focused, so when we ask...

Jun 2020
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CIO

ROI / Cost (care and feeding)

Infor has a propensity for nickel-and-diming. To me, nickel-and-diming means getting unexpected...

Jun 2020
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CIO

Functionality and Upgrades

The current functionality issues are partly our fault and partly the vendor’s fault. We have issues...

Jun 2020
(0)
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CIO

Other Observations & Comments

The product is new, so things are bumpy. We have to make sure to stay engaged and hold Infor...

Jun 2020
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CIO

Relationship

We would like more regular strategic meetings with Infor. Infor answers when we call and ask for...

Jun 2020
(0)
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Director

Functionality and Upgrades

CloudSuite clearly doesn't have a wow factor. It is beyond functional, but there are still some...

Jun 2020
(0)
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Director

Relationship

Our relationship with Infor is in a way adversarial. Some of the perplexing problems I have are that...

Jun 2020
(0)
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Director

Other Observations & Comments

We really don't want to go to a different system and endure the conversion and craziness. One of our...

Jun 2020
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Director

ROI / Cost (care and feeding)

Infor doesn't avoid nickel-and-diming. They like to do that.

Jun 2020
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CFO

Service and Support

We have a customer support representative, and we have regular calls with that person. When we want...

Apr 2020
(0)
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CFO

ROI / Cost (care and feeding)

We have sunk seven figures into this hunk of junk. There is just so much cost in the base system...

Apr 2020
(0)
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CFO

Functionality and Upgrades

I give CloudSuite a very low rating for its overall quality. It has just been really bad.

Apr 2020
(0)
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CFO

Functionality and Upgrades

I am not very happy. I feel that we were sold a different product than we ended up with. CloudSuite...

Apr 2020
(0)
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CIO

Technology

We are disappointed with Infor and with the software in general. Infor has stepped up as a partner...

Mar 2020
(0)
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CIO

Functionality and Upgrades

One of the problems with Infor is that their customers have to take monthly updates. We don't have a...

Mar 2020
(0)
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CIO

ROI / Cost (care and feeding)

Infor’s system is very expensive, but Infor is more knowledgeable than the rest of the market when...

Mar 2020
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CIO

Technology

I would not buy CloudSuite again because of its usability, Infor’s mobile applications, and the...

Mar 2020
(0)
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CIO

Service and Support

When it comes to support, Infor supports only what is out of the box. For clients that use...

Mar 2020
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CIO

Win/Loss - Why they were selected (by current clients)

At the time, Infor did not do their own consulting work and implementations. We selected from a list...

Mar 2020
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CFO

Service and Support

We implemented a report-writing bolt-on because we couldn’t get the reports in a meaningful or...

Feb 2020
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CFO

Other Observations & Comments

CloudSuite provides solid performance. We do not have any real issues. We continue to learn more...

Feb 2020
(0)
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CFO

Relationship

I don’t deal with Infor's executives. We have a new client results executive, but I would like the...

Feb 2020
(0)
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CFO

ROI / Cost (care and feeding)

Infor does nickel-and-dime us. We had some surprise expenses that we were questioning, but when we...

Feb 2020
(0)
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