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Information Builders Healthcare Data Management and Analytics Platform Comments
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KLAS Research Director - Ryan Pretnik
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Ryan Pretnik

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ryan.pretnik@klasresearch.com

 
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Analyst/Coordinator

Information Builders has been acquired by TIBCO. I don't know what TIBCO's plan regarding WebFOCUS...

Jul 2021
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It would be nice if the vendor could improve the graphical part of WebFOCUS and make it a bit easier...

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WebFOCUS is definitely good on the data crunching side. It can handle huge amounts of data, and it...

Jul 2021
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Analyst/Coordinator

The vendor should come out with a lot of information for their customers about what they are going...

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Analyst/Coordinator

We are struggling with the vendor's technical support. When we identify a bug in the product, we...

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CIO

I would say that Information Builders did not nickel-and-dime. They threw everything and the kitchen...

May 2021
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CIO

The training was during COVID-19, so we struggled. Before COVID-19, the intent was that we would...

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CIO

The vendor’s product team understands healthcare well. I think the vendor is designing products that...

May 2021
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CIO

Our initial sales representative left, so we have a new person who is much more savvy with...

May 2021
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CIO

I am hoping that TIBCO gets pretty active with their customers. TIBCO seems to have an approach of...

May 2021
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CIO

I don’t know what AI the vendor is even exploring or implementing. I don't know what new...

May 2021
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Analyst/Coordinator

We are in pretty deep with licensing and consulting fees. At this point, we have a couple of portals...

Apr 2021
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Analyst/Coordinator

The vendor has a huge amount of documentation available. But the documentation has an emphasis on...

Apr 2021
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Analyst/Coordinator

The vendor is being acquired by TIBCO. I hope the vendor funnels a lot of money and talent into...

Apr 2021
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Analyst/Coordinator

The vendor's product does not support source code control effectively. The vendor has recently...

Apr 2021
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Analyst/Coordinator

The vendor's reporting engine is way behind based on other products in the market. The vendor has a...

Apr 2021
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Analyst/Coordinator

We took comfort in knowing that Omni-HealthData, which is the vendor's prepackaged data warehouse...

Apr 2021
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Director

The one thing that is really healthcare specific that Information Builders delivers on and has...

Mar 2021
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Director

Relative to the market in general, I would say master data management is unique because I don’t...

Mar 2021
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Director

The room for improvement would be in expanding healthcare content and expanding into more advanced...

Mar 2021
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Director

There are a lot of things coming online and new capabilities that are very advanced but aren’t...

Mar 2021
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Analyst/Coordinator

The product should be part of our long-term plans because we have done a world of good with it, but...

Dec 2020
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Analyst/Coordinator

The vendor was very good with implementation services. The vendor was willing to help us with...

Dec 2020
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Analyst/Coordinator

The vendor has done some trainings and has always been very good with that. The vendor used to have...

Dec 2020
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Analyst/Coordinator

We tie everything together. We go against a bunch of other vendors' data, and we are able to get...

Dec 2020
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Analyst/Coordinator

A major selling point of WebFOCUS is the base language. Now, the vendor is obviously trying to...

Dec 2020
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Analyst/Coordinator

The vendor resolves issues in a timely manner as best as they can. The vendor is responsive. The...

Dec 2020
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Analyst/Coordinator

The vendor is extremely good about being proactive, and they keep all of their promises. They want...

Dec 2020
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Analyst/Coordinator

We have really only upgraded the system once, but that is more our problem. A few years ago, we...

Dec 2020
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CIO

We actually have a consultant coming in to bring us up to date because we are a few release cycles...

Dec 2020
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CIO

With Information Builders’ high degree of functionality comes a significant amount of complexity, so...

Dec 2020
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