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Relationship, Operations, Product
Intelerad can't manage our upgrade transition quickly enough. They don't have the resources. The...
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Loyalty
Contractually, we have to keep the lights on, but IntelePACS is not part of our long-term plans. It...
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Relationship, Product
Intelerad can't keep a promise; they don't make promises. That is simply because their road map is...
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Value
Intelerad does not avoid charging. Nickel-and-diming clients is their main mode of income. That is...
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Operations
In regard to implementation services, Intelerad doesn’t do their homework or prep work. They claim...
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Relationship, Product
Intelerad has very limited VNA capability for integration with third parties. IOCM is a protocol...
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Relationship
Proactive service is not Intelerad’s model. They are a break-fix company. They don't do anything...
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Culture
Intelerad was very responsive while the contract was being renewed. Once that was signed, the vendor...
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Relationship
The vendor's biggest strength is our current client success manager. They understand the...
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