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Flowlytics
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Jackson Tate
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User Commentary

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Director

Service and Support

The vendor is good with post-implementation availability. The vendor’s people are available one on...

Feb 2023
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Director

Functionality and Upgrades

Flowlytics has given us much more transparency than we used to have. Because of that transparency,...

Feb 2023
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Director

Functionality and Upgrades

The software is not as user friendly as I want it to be. It is written from a programmer's...

Feb 2023
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Director

Relationship

I am pleased with Invistics’ responsiveness to our feedback and their willingness to take our ideas...

Feb 2023
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Director

Functionality and Upgrades

I want my investigation to be in one place, including documents, interviews, and questions....

Feb 2023
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Director

Functionality and Upgrades

The product consistently gets better over time. The vendor is very open when we have a concern. The...

Feb 2023
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Director

Implementation and Training

When we get an upgrade to fix certain issues or give us access to new tools, it tends to break...

Dec 2022
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Director

Interfacing and Integration

Flowlytics doesn’t interface with our charting tool. I don't know whether that is Invistics’ fault...

Dec 2022
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Director

Functionality and Upgrades

The tool hasn't helped us identify drug diversion activity specifically. It has helped us identify...

Dec 2022
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Director

Service and Support

Invisitics changed how we can identify patients in the system. We went from having an encrypted...

Dec 2022
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Director

Technology

We have had a few cases that we were able to pick up on more quickly with Flowlytics than we would...

Dec 2022
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Director

Relationship

The vendor does a really good job of listening to our feedback when it comes to the things that we...

Dec 2022
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Director

Other Observations & Comments

The implementations that we have done for new upgrades have gone fairly quickly, but the vendor...

Dec 2022
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Director

Functionality and Upgrades

Invistics used to have the best practice workflow for using their products, but then some people...

Dec 2022
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Director

Other Observations & Comments

Some of the things that the vendor told us that the system was ready to do out of the box weren't...

Dec 2022
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Director

Interfacing and Integration

The product takes other systems and puts them all together.

Dec 2022
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Director

Relationship

If the vendor knows that something is wrong, then they will let us know. They are proactive. I can...

Dec 2022
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Director

Lessons Learned

If someone else were interested in Flowlytics, I would tell them to look at what else is out there...

Dec 2022
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Analyst/Coordinator

Functionality and Upgrades

The product is constantly being updated, and with new reports, the weight of a high-risk transaction...

Aug 2022
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Analyst/Coordinator

Service and Support

The vendor goes out of their way to make sure changes that are needed are made pretty quickly. For...

Aug 2022
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Analyst/Coordinator

Service and Support

I really like working with Invistics. They listen to and are willing to accommodate their clients. I...

Aug 2022
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Analyst/Coordinator

ROI / Cost

Invistics is covering all the bases when it comes to nursing. Flowlytics has definitely saved me...

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

Flowlytics has really helped us with practice issues. Something that was lacking before was the...

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

I like that the machine learning model changes based on input from other sites using the software....

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

The product is able to monitor anesthesia carts, wholesaler shipments arriving at the hospital, and...

Aug 2022
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Analyst/Coordinator

Sales and Contracting

Invistics doesn’t keep all their promises. The promises they made before we signed on were different...

Aug 2022
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Analyst/Coordinator

Technology

I rated Invistics the lowest on the user-friendly aspect because I think somebody walking into...

Aug 2022
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Analyst/Coordinator

Implementation and Training

I would love the implementation process to be a bit more streamlined. The crosswalk step can take...

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

The only struggle that we have had with Flowlytics is that we have not been receiving real-time...

Aug 2022
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Analyst/Coordinator

Service and Support

Most of what I want is on the vendor’s road map, so I hope those things come into play soon....

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

The vendor could improve the product by streamlining things so that it is easier to resolve or...

Aug 2022
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Analyst/Coordinator

Other Observations & Comments

Compared to other vendors, Invistics is doing a pretty good job. They are doing what needs to be...

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

I have seen demos for other products, and I have hands-on experience with others that are more...

Aug 2022
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Analyst/Coordinator

Service and Support

Invistics’ customer service is one of the things that I like the most. It is one of their major...

Aug 2022
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Analyst/Coordinator

ROI / Cost

With other vendors, if a customer wants to add reports or users, they will have to pay an additional...

Aug 2022
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Analyst/Coordinator

ROI / Cost

There are a lot of positive side effects that come with a good drug diversion program. One of the...

Aug 2022
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VP/Other Executive

Functionality and Upgrades

Flowlytics has been maturing over the last year. It is a middle-of-the-road product. For a...

Jun 2022
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VP/Other Executive

ROI / Cost

We take a lot of the data we extract out and then use another tool to create our own dashboards and...

Jun 2022
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VP/Other Executive

Relationship

We did extensive coordination with the vendor for quite some time, and we have a regular standing...

Jun 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We went with Flowlytics because at the time of our decision, what Invistics was selling would give...

Jun 2022
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