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Commentary Summary
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User Commentary
Director
Functionality and Upgrades
With the journey that we have been on, my biggest critique of the system right now is that there are...
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Director
Future Outlook
My overall satisfaction is flavored by some bad events that we have had with the product and vendor....
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VP/Other Executive
Interfacing and Integration
We want more integration with other systems more quickly. We find different touchpoints for...
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VP/Other Executive
Other Observations & Comments
Using the solution is fairly seamless, but when we have data that isn't accurate, it sometimes takes...
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Director
Functionality and Upgrades
I would like to see Invistics come out with the investigatory notebook they talked about where...
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Director
Functionality and Upgrades
The visibility Flowlytics provides into our drug diversion process is very helpful and eye-opening,...
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Director
Service and Support
What I like about Invistics is they are very responsive. If we have an idea or want something...
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Director
Other Observations & Comments
The downside to Invistics being a smaller company is we are truly a partner in development. I was...
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Director
Functionality and Upgrades
Invistics could do better coordinating their upgrades in terms of communication and letting us test...
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Director
Implementation and Training
The ongoing training from Invistics has been great. The initial training needed some work. They need...
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Analyst/Coordinator
Functionality and Upgrades
There has been absolutely no talk about changing to anything else. I haven’t seen anything that even...
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Analyst/Coordinator
ROI / Cost (care and feeding)
We are paying a yearly fee; that is it. Invistics is probably undercharging us. There is no...
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Analyst/Coordinator
Relationship
I have gone to in-person training, and an executive answers me whenever I have a question. I have...
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Analyst/Coordinator
Functionality and Upgrades
The product does what Invistics said it would. There is definitely a learning curve. For me, the...
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Director
Interfacing and Integration
Flowlytics integrates well and takes in the information we need. Most often, the problem is the...
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Director
Functionality and Upgrades
There is still some slowness around enhancements to Flowlytics. There is enhanced functionality the...
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Director
Service and Support
Invistics has room for improvement around proactivity. There have been some gaps where data was...
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Director
Relationship
I have faith in Invistics. I went with them because I liked their vision. They were on the right...
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Director
Implementation and Training
From Invistics' standpoint, the implementation was great. From my hospital’s standpoint, it wasn’t...
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Director
Functionality and Upgrades
We have gotten an upgrade since we first went live, and that was great. The upgrade really helped...
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Director
Service and Support
Invistics is very responsive. They get back to us within a couple of hours for everything. They have...
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Manager
Functionality and Upgrades
The capability and functionality of the product are not there. What the system has currently is...
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Manager
Functionality and Upgrades
The capability to do drill downs is really important. That is something from an end user. We never...
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Manager
Functionality and Upgrades
We have had to do a lot of development and continue to do development. The vendor really is good at...
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