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Flowlytics Comments
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KLAS Research Director - Jackson Tate
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Jackson Tate

Research Director

jackson.tate@klasresearch.com

801-734-6503

 
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Director

Functionality and Upgrades

With the journey that we have been on, my biggest critique of the system right now is that there are...

Jan 2021
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Director

Future Outlook

My overall satisfaction is flavored by some bad events that we have had with the product and vendor....

Jan 2021
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VP/Other Executive

Interfacing and Integration

We want more integration with other systems more quickly. We find different touchpoints for...

Dec 2020
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VP/Other Executive

Other Observations & Comments

Using the solution is fairly seamless, but when we have data that isn't accurate, it sometimes takes...

Dec 2020
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Director

Functionality and Upgrades

I would like to see Invistics come out with the investigatory notebook they talked about where...

Dec 2020
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Director

Functionality and Upgrades

The visibility Flowlytics provides into our drug diversion process is very helpful and eye-opening,...

Dec 2020
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Director

Service and Support

What I like about Invistics is they are very responsive. If we have an idea or want something...

Dec 2020
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Director

Other Observations & Comments

The downside to Invistics being a smaller company is we are truly a partner in development. I was...

Dec 2020
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Director

Functionality and Upgrades

Invistics could do better coordinating their upgrades in terms of communication and letting us test...

Dec 2020
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Director

Implementation and Training

The ongoing training from Invistics has been great. The initial training needed some work. They need...

Dec 2020
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Analyst/Coordinator

Functionality and Upgrades

There has been absolutely no talk about changing to anything else. I haven’t seen anything that even...

Dec 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

We are paying a yearly fee; that is it. Invistics is probably undercharging us. There is no...

Dec 2020
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Analyst/Coordinator

Relationship

I have gone to in-person training, and an executive answers me whenever I have a question. I have...

Dec 2020
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Analyst/Coordinator

Functionality and Upgrades

The product does what Invistics said it would. There is definitely a learning curve. For me, the...

Dec 2020
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Director

Interfacing and Integration

Flowlytics integrates well and takes in the information we need. Most often, the problem is the...

Dec 2020
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Director

Functionality and Upgrades

There is still some slowness around enhancements to Flowlytics. There is enhanced functionality the...

Dec 2020
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Director

Service and Support

Invistics has room for improvement around proactivity. There have been some gaps where data was...

Dec 2020
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Director

Relationship

I have faith in Invistics. I went with them because I liked their vision. They were on the right...

Dec 2020
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Director

Implementation and Training

From Invistics' standpoint, the implementation was great. From my hospital’s standpoint, it wasn’t...

Dec 2020
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Director

Functionality and Upgrades

We have gotten an upgrade since we first went live, and that was great. The upgrade really helped...

Dec 2020
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Director

Service and Support

Invistics is very responsive. They get back to us within a couple of hours for everything. They have...

Dec 2020
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Manager

Functionality and Upgrades

The capability and functionality of the product are not there. What the system has currently is...

Oct 2020
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Manager

Functionality and Upgrades

The capability to do drill downs is really important. That is something from an end user. We never...

Oct 2020
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Manager

Functionality and Upgrades

We have had to do a lot of development and continue to do development. The vendor really is good at...

Oct 2020
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