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Involta Managed Infrastructure Services Commentary
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Daniel Zeitner
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KLAS Research Director - Daniel Zeitner
 
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CIO

Relationship, Relationship, Services, Services

Involta is in such a niche market that they don't always focus on all the customers’ needs. Involta...

Dec 2023
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CIO

Relationship, Relationship

One of our issues is making sure that security is paramount. Involta seems to be on top of that as...

Dec 2023
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CIO

Relationship, Relationship, Services, Services

The biggest improvement Involta could make would be to do a better job of expanding the services...

Dec 2023
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CIO

Relationship, Relationship

I have direct access to Involta’s higher-ups. When I need to get with them, they are always...

Dec 2023
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CIO

Relationship, Relationship, Services, Services

Involta has been a partner of ours for quite a while, and we have continuously grown with them to do...

Dec 2023
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CIO

Loyalty, Loyalty, Relationship, Relationship

Involta has a pretty good team. They are very responsive to our needs, and they seem to be very...

Dec 2023
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CIO

Relationship, Relationship, Services, Services

One area that Involta could improve in would be figuring out where their market niche is and where...

Dec 2023
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CIO

Relationship, Relationship, Services, Services

Involta delivers what they say they will deliver. We have been doing business with them for several...

Dec 2023
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CIO

Loyalty, Loyalty, Services, Services

In the industry, things are moving from on-premises solutions to cloud-based solutions. As we move...

Dec 2023
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CIO

Relationship, Relationship, Relationship, Services, Services, Services

The only thing we have asked Involta to do that they haven't been able to do has been providing a...

Dec 2023
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CIO

Relationship, Relationship, Relationship

Involta goes out of their way to help us and to do what we ask them to do. They understand our...

Dec 2023
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CIO

Relationship, Relationship, Relationship, Services, Services, Services

We use several of Involta’s services and offerings. We do colocation services, so we have a cabinet...

Dec 2023
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CIO

Value, Value, Value

We use Involta's infrastructure as a service. In order to avoid some licensing fees, we started...

Dec 2023
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CIO

Relationship, Relationship, Relationship

Involta is very prompt at getting resources allocated when things come up. We like to think we can...

Dec 2023
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CIO

Relationship, Relationship, Relationship, Services, Services, Services

Involta helps us store our medical imaging data. That is a large amount of data and storage. We...

Dec 2023
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Manager

Relationship, Relationship

When we open a ticket with Involta, the service level depends on who we get on the ticket. Sometimes...

Dec 2023
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Manager

Relationship, Relationship

We don't have any service interruptions on Involta’s internet services. We may have one every once...

Dec 2023
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Manager

Operations, Operations

We recently did a big project with Involta, and it was flawless. The firm was spot on with...

Dec 2023
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Manager

Relationship

We personally know our Involta sales representative. We personally know a lot of people who work...

Dec 2023
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Manager

Relationship, Relationship, Services, Services

Involta is always improving. They have an online portal where we can see our bandwidth and usage....

Dec 2023
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Director

Relationship, Relationship, Relationship

Things have been excellent with Involta. They provide us with good support and advice, and they help...

Nov 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

We are in constant communication with Involta. Their staff has been very knowledgeable and provided...

Nov 2023
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Director

Relationship, Relationship, Relationship

Anytime we have a question or concern, we reach out to our Involta account team and sometimes to...

Nov 2023
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Director

Relationship, Relationship, Relationship

Involta is not the answer to every problem, but they offer solutions to problems we have had. We...

Nov 2023
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Director

Value, Value, Value

Using Involta has definitely been worth the investment because the money spent on the firm has...

Nov 2023
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Manager

Relationship, Relationship

We got lucky. The person who was at the front edge of our account didn’t pass us off. They stayed...

Oct 2023
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Manager

Relationship, Relationship

Involta’s day-to-day staff members who run the facility are exceptional. They follow up really well....

Oct 2023
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Manager

Relationship, Relationship

Involta’s strengths are the breadth of their services and the number of data centers. Their...

Oct 2023
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CIO

Relationship, Relationship, Relationship

We have used Involta for many years, and we have had a good experience with them. There have been...

May 2023
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CIO

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

It was getting too expensive for our organization to run an internal data center, and all our...

May 2023
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CIO

Value, Value, Value

Involta avoids charging us for every little thing. If the firm charges for something, they are up...

May 2023
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