SmartList Comments

 

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Current Time Inside Cache Tag Helper: 9/26/2020 9:26:22 PM and Model.EvProductId = 192399

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User Commentary

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Director

Relationship

Iodine Software is good at keeping their promises. They are very upfront and transparent. One thing...

Jul 2020
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Director

Implementation and Training

I would give Iodine Software a high score for their upgrade implementations because we don’t do...

Jul 2020
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Director

Functionality and Upgrades

With Iodine Software, there are some things that we could work on a little bit. Since there is going...

Jul 2020
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Director

Service and Support

Iodine Software excels in support. They seem to be ahead a little bit in proactiveness. Iodine...

Jul 2020
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Manager

Functionality and Upgrades

Iodine Software is innovative with their technology and upgrades. With Iodine Software, when they...

Jul 2020
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Manager

Functionality and Upgrades

Iodine Software is really good about trying to compromise based on things like what our common...

Jul 2020
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Manager

Service and Support

We actually love Iodine Software. We have had them for several years, and things have been great so...

Jul 2020
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VP/Other Executive

Implementation and Training

We had an implementation, and I wish the vendor had tested the product a bit more. We did the...

Jul 2020
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VP/Other Executive

Implementation and Training

The vendor’s technology training is great. We developed our own training because we didn’t want to...

Jul 2020
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VP/Other Executive

Other Observations & Comments

We have put some things on the road map for the vendor, and we are still waiting for those things to...

Jul 2020
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VP/Other Executive

Functionality and Upgrades

The coding module really allows us to quantify our work very well. I would tell the vendor to...

Jul 2020
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VP/Other Executive

Relationship

The support from the vendor is very good. We haven’t really needed very much support from the vendor...

Jul 2020
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Director

Functionality and Upgrades

There are some areas where I wish the product could do better. In another vendor's product, we can...

Apr 2020
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Director

Technology

The product does what the vendor said it was going to do. The vendor support is fantastic. Iodine...

Apr 2020
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Director

Service and Support

When something is broken or not working, the vendor fixes it almost immediately. Iodine Software is...

Apr 2020
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Analyst/Coordinator

Service and Support

When I tell Iodine Software repeatedly about something that is going wrong, it is still not fixed...

Mar 2020
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Analyst/Coordinator

Functionality and Upgrades

Iodine Software keeps a lot of their promises, but they don’t follow up often. There have been a lot...

Mar 2020
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Analyst/Coordinator

Interfacing and Integration

SmartList is more integrated with what we are using it for, and it is good at supporting our...

Mar 2020
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Analyst/Coordinator

Lessons Learned

SmartList has a bit more of a learning curve, and it is not very accurate sometimes. It has good and...

Mar 2020
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Analyst/Coordinator

Relationship

We have seen the executives from Iodine Software.

Mar 2020
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Analyst/Coordinator

Service and Support

Iodine Software has an electronic help button. However, whenever I explain our concern, their...

Mar 2020
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Manager

Future Outlook

We are looking to replace several programs, and SmartList may be one of them. At this point, the...

Feb 2020
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Manager

Functionality and Upgrades

There is no other product like SmartList for prioritization, but the product doesn't have the...

Feb 2020
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Manager

Relationship

Iodine Software keeps all of their promises. They have a robust IT department. Other vendors can't...

Feb 2020
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Manager

Implementation and Training

Iodine Software's follow-up education is lacking after implementation. Iodine Software does monthly...

Feb 2020
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Manager

Functionality and Upgrades

Iodine Software has improved their program. I know what is in the cards for Iodine Software, and I...

Feb 2020
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Manager

Other Observations & Comments

Iodine Software started out as a very small company 10 years ago. They started with a case...

Feb 2020
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Manager

Future Outlook

We have gone through a lot of trouble to build the product. I would buy it again; it works very well....

Feb 2020
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Director

Functionality and Upgrades

Iodine Software can work relatively fast, so any delay was really on our side.

Jan 2020
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Director

Lessons Learned

There have been a lot of improvements since we implemented the product. There are some things in the...

Jan 2020
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Director

Other Observations & Comments

Our staff is relatively neutral when it comes to the product. I would attribute that to the...

Jan 2020
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Director

Functionality and Upgrades

There are some gaps with the product in terms of reconciliation for the APR-DRG. I know Iodine...

Jan 2020
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Director

Implementation and Training

Iodine Software's implementation services are good. They are a smaller company, but they are growing...

Jan 2020
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Director

Implementation and Training

Iodine Software's training has been pretty good. I would rate their initial training more highly...

Jan 2020
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Director

Technology

We experienced downtime and other unexpected things that Iodine Software had to fix. The system...

Jan 2020
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Manager

Relationship

The vendor is evolving into much more than just prioritization software. The vendor understands the...

Jan 2020
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Director

Service and Support

We had a well-established program to begin with, and that made it easier to adapt to the tool....

Jan 2020
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Director

Future Outlook

The vendor is really working on the lab piece. SmartList is very easy to use, and we are hoping our...

Jan 2020
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Director

Other Observations & Comments

One of the barriers that we have had is the internet browser that our IT department recommends us...

Jan 2020
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Director

Implementation and Training

During our implementation, we had good one-on-one interaction. We talked with the vendor before we...

Jan 2020
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Director

Interfacing and Integration

Our EMR and SmartList are really well integrated. We have everything spelled out and detailed in the...

Jan 2020
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Director

Implementation and Training

We are looking at the data to compare the baseline and where we are now. The vendor holds one-hour...

Jan 2020
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Director

Functionality and Upgrades

The system has a lot of data, and initially, that was a little cumbersome because there are a lot of...

Jan 2020
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Director

Functionality and Upgrades

The dashboard for the CDI staff members is a really nice way to keep them focused and know exactly...

Jan 2020
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Director

Functionality and Upgrades

We have had some slowness. Even when we went to another internet browser, the system was slow for...

Jan 2020
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Director

Other Observations & Comments

Whether I would recommend the system to others really depends on where they are with their program....

Jan 2020
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Manager

Service and Support

There are some areas that we wish could be integrated a little better with SmartList, but that is...

Jan 2020
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Manager

Service and Support

I would like SmartList to have a few more capabilities, but the software is just not there yet....

Jan 2020
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Manager

Service and Support

Iodine Software has a very responsive chat team. The team members immediately respond to any...

Jan 2020
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Manager

Service and Support

SmartList does give us the outcomes, but we would like those on a more frequent basis. What Iodine...

Jan 2020
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Manager

Service and Support

SmartList is working really well. We have seen improvements all the way around. Iodine Software is a...

Jan 2020
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Manager

Functionality and Upgrades

We have seen an increase in our CMI, and it is hard to know whether that is related to Iodine...

Jan 2020
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Manager

Functionality and Upgrades

SmartList's reporting capabilities are amazing. That was one thing our prior program lacked; we...

Jan 2020
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Manager

Functionality and Upgrades

With SmartList, I can run specific reports for physicians and give them concrete data. With my prior...

Jan 2020
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Manager

Implementation and Training

I couldn't have asked for anything better from the SmartList implementation. Iodine Software came...

Jan 2020
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Manager

Implementation and Training

I would definitely rate Iodine Software high on training. They do a lot of ongoing education. They...

Jan 2020
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Manager

Service and Support

In general, I love SmartList. I love Iodine Software's customer service people. They are very...

Jan 2020
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Manager

Other Observations & Comments

SmartList still has a long way to go to catch up with some of the larger systems, especially in...

Jan 2020
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Manager

Functionality and Upgrades

As far as the reporting tool goes, the information is there; it is just not there in some of the...

Jan 2020
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Director

Functionality and Upgrades

If I were to offer something for improvement, it would be how the software works. The purpose of the...

Jan 2020
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Director

ROI / Cost (care and feeding)

We haven’t experienced any unexpected costs, and the vendor offers the training that we would expect...

Jan 2020
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Director

Functionality and Upgrades

The software’s ability to help us achieve our interoperability goals is aligned with what our...

Jan 2020
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Director

Relationship

I don’t know whether we have requested executive involvement or whether we just haven’t needed it,...

Jan 2020
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Director

Functionality and Upgrades

The vendor sometimes doesn’t offer charts the way they should. There are a lot of repetitive...

Jan 2020
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Director

Functionality and Upgrades

The system meets our needs. There is a lot of great data that is exportable from the system. There...

Jan 2020
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Director

Relationship

We intentionally don't use everything that Iodine Software offers. We have some of our own...

Jan 2020
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Director

Other Observations & Comments

The only gap that we have that is still pending isn't really Iodine Software's fault. We sometimes...

Jan 2020
 Helpful

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Director

Other Observations & Comments

We are going to get another version of Iodine Software's reporting system. We will see whether we...

Jan 2020
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Director

Other Observations & Comments

It is pretty easy to find the information that is available within the system, but some of the...

Jan 2020
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Director

Other Observations & Comments

The system doesn't track everything. We are able to track the CMI, the query rate, and the financial...

Jan 2020
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Director

Relationship

Iodine Software has been incredibly responsive to us. They have a number of clients, and they are...

Jan 2020
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Director

Lessons Learned

We like the product and the company. We are doing some interesting and exciting things with Iodine...

Jan 2020
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Director

Other Observations & Comments

Iodine Software's implementation services are pretty good. The vendor is also pretty on top of...

Jan 2020
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Director

Functionality and Upgrades

Our CDI specialist thinks that things are a bit awkward because that person has to transition...

Jan 2020
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Director

Other Observations & Comments

Iodine Software wants to do certain things, but they don't know what they need to do proactively....

Jan 2020
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Director

Relationship

I can't remember the last time I saw an executive from Iodine Software. The executives showed up...

Jan 2020
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Director

Relationship

I am perfectly happy with the product. If Iodine Software could provide a few more reporting...

Jan 2020
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Director

Functionality and Upgrades

SmartList’s reporting is quite robust and easy to maneuver. We are able to grab things and place...

Jan 2020
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Director

Relationship

Iodine Software has listened to us, and they have asked for additional conditions to be added into...

Jan 2020
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Director

Functionality and Upgrades

We were on another CDI application for many years until we brought Iodine Software into the fold. We...

Jan 2020
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Director

Future Outlook

Iodine Software's AI solution is extremely robust. Other vendors do not actually use AI; they use...

Jan 2020
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Director

Implementation and Training

From an implementation standpoint, Iodine Software deserves a perfect score. Our implementation was...

Jan 2020
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Director

Relationship

Iodine Software is a fantastic organization, and they partner really well with our organization. The...

Jan 2020
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Director

Relationship

Iodine Software is by far probably the best vendor I have ever worked with in my years in...

Jan 2020