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Kemberton Healthcare Services, LLC Complex Claims Services Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

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mac.boyter@klasresearch.com

 
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User Commentary

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Director

I would buy the firm's services again. When there comes a point in time that they are not doing...

Mar 2021
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Director

The firm was a smaller company. I knew the worker bees. Then the firm got bought out. On any given...

Mar 2021
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Director

We did have someone we could escalate things to, but now we are getting someone new. We have to get...

Mar 2021
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Manager

With Kemberton Healthcare Services, we have to constantly say the same thing over and over about...

Mar 2021
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Manager

Kemberton Healthcare Services has gotten better about returning accounts because we have finally...

Mar 2021
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Manager

Now that we have a new contact person at Kemberton Healthcare Services, that person does much better...

Mar 2021
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Manager

Kemberton Healthcare Services used to be under another name, and a new company has come in and taken...

Mar 2021
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CFO

Before working with the vendor, we did everything in-house. The resources that the vendor put out...

Jan 2021
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Manager

Whenever questions come up, I can just take them to our vendor representative. Then, that person...

Dec 2020
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Manager

The vendor's integrity is amazing. We had some issues come up with some time filings, and the vendor...

Dec 2020
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VP/Other Executive

I am a big supporter of all of the vendors we use. Sometimes, it is good for a vendor to be the best...

Dec 2020
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VP/Other Executive

Kemberton Healthcare Services is a proven vendor. They assist us. When it comes to customer service,...

Dec 2020
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VP/Other Executive

Kemberton Healthcare Services has been very responsive. We have had multiple senior meetings with...

Dec 2020
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Manager

We have decided to move away from Kemberton Healthcare Services. A lot of things led to that...

Nov 2020
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Manager

Kemberton Healthcare Services is still working through changes since their acquisition. We were...

Jul 2020
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Manager

The vendor’s executive involvement is great. We have monthly and quarterly calls. The vendor’s upper...

Jul 2020
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Manager

The vendor could do a little bit better with helping us receive our money’s worth. They could...

Jul 2020
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Manager

Our main representatives are great. Their interaction with us is very quick; there is a quick...

Jul 2020
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Manager

The vendor’s collection on high-dollar accounts is pretty good because they are commission driven,...

Jul 2020
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Manager

The vendor could improve their timeliness on turnaround times in terms of processing claims and...

Jul 2020
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Director

The vendor works better in the commercial space than in other spaces, and they are an extremely good...

Jun 2020
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Director

The vendor has gone through some ownership and representative changes. I don’t know that those are...

Jun 2020
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