Tell us about your organization

I’m looking for info to help
my provider organization
My products are
rated by KLAS
I want my products
rated by KLAS
I am
other
 
 

Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Complex Claims Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Kemberton Healthcare Services, LLC Complex Claims Services Comments
Filtered view: All

KLAS Research Director - Mac Boyter
Subject Expert

Mac Boyter

Research Director

mac.boyter@klasresearch.com

 
 View Product Scores
View Advanced Filters

Advanced Filters

Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
from
to
Comment Categories

Featured  Report

Complex Claims Services 2020: Bringing Knowledge and Skills to the Claims Market
Complex Claims Services 2020:
Bringing Knowledge and Skills to the Claims Market
May 2020
View Report
View Related

Preferences

   Bookmark

Related Blogs

Complex Claims: Craving Consolidation and Communication

Current Time Inside Cache Tag Helper: 1/27/2021 10:44:11 AM and Model.EvProductId = 216327

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Complex Claims Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

CFO

Lessons Learned

Before working with the vendor, we did everything in-house. The resources that the vendor put out...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Whenever questions come up, I can just take them to our vendor representative. Then, that person...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI and Cost

The vendor's integrity is amazing. We had some issues come up with some time filings, and the vendor...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

I am a big supporter of all of the vendors we use. Sometimes, it is good for a vendor to be the best...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Kemberton Healthcare Services is a proven vendor. They assist us. When it comes to customer service,...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Kemberton Healthcare Services has been very responsive. We have had multiple senior meetings with...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

We have decided to move away from Kemberton Healthcare Services. A lot of things led to that...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

Kemberton Healthcare Services is still working through changes since their acquisition. We were...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor’s executive involvement is great. We have monthly and quarterly calls. The vendor’s upper...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

The vendor could do a little bit better with helping us receive our money’s worth. They could...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Our main representatives are great. Their interaction with us is very quick; there is a quick...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations

The vendor’s collection on high-dollar accounts is pretty good because they are commission driven,...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

The vendor could improve their timeliness on turnaround times in terms of processing claims and...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

The vendor works better in the commercial space than in other spaces, and they are an extremely good...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations

The vendor has gone through some ownership and representative changes. I don’t know that those are...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

The vendor has recently undergone a couple of management changes and things like that. Our current...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

I think Kemberton Healthcare Services is like any other vendor; they charge for the work they put...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

The vendor did not exceed expectations. The vendor provided the service, but we have had a bit of a...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations

We are working on so many things right now that I don’t know whether we would purchase services from...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The biggest issue is the executive involvement. I would like to see a little more transparency...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

There is one person from the firm who has been nice to us. We have one strong point of contact, and...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The Kemberton Healthcare Services people that I have dealt with are the reason that I would work...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Before the vendor was sold, I would have rated the executive involvement higher. The executives were...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have consistently stayed with the vendor because they provide really great customer service to us....

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor excels at client support. The representatives that we have are reliable and knowledgeable....

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

The vendor is slow to execute new processes, and they require unrealistic system access. However,...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations

The vendor has some accountability gaps. That affects us through delays in account return for...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Kemberton Healthcare Services really knows their stuff in regard to motor vehicle accidents and...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

In the beginning, the quality of Kemberton Healthcare Services' staff was good, but the final...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI and Cost

We do get nickel-and-dimed by Kemberton Healthcare Services. One of our invoices was completely...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

When we were in the setup phase, Kemberton Healthcare Services was very thorough. They answered the...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

If a peer has a big workload that he or she needs to handle so that he or she can focus on more...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Kemberton Healthcare Services is a new and growing company. They are receptive to any feedback that...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Project Results

From a clinical standpoint, Kemberton Healthcare Services addresses claims adequately. From a...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations

We talk to Kemberton Healthcare Services on an as-needed basis. I have regular meetings with them...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI and Cost

Kemberton Healthcare Services doesn't nickel-and-dime us. Anytime that I question something on my...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

Things with Kemberton Healthcare Services, LLC have been going pretty well so far. The vendor seems...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

The reimbursement Kemberton Healthcare Services, LLC is collecting has been a lot higher than we...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

Kemberton Healthcare Services, LLC seems pretty competent. If we need exhaust letters from the...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Sometimes Kemberton Healthcare Services, LLC's support response times are not as quick as we would...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

Kemberton Healthcare Services, LLC has provided us with additional diagnoses. There were some...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Kemberton Healthcare Services, LLC is good at executing projects but is sometimes not as responsive...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

Kemberton Healthcare Services, LLC has given us pretty decent rates. The vendor is also reasonable...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I would not say that Kemberton Healthcare Services, LLC exceeds my expectations. The vendor doesn't...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations

I have been kind of lukewarm with Kemberton Healthcare Services, LLC. They do a decent enough job. I...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Kemberton Healthcare Services, LLC doesn’t follow timely filing guidelines. When the vendor gets...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

When we express our concerns to Kemberton Healthcare Services, LLC, they tell us that they will look...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations

We aren’t nickel-and-dimed by Kemberton Healthcare Services, LLC. They don’t charge us very much,...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations

Kemberton Healthcare Services, LLC's executives show up for us. They are very professional and nice,...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Professional Receivables Network was acquired by Kemberton Healthcare Services, LLC and hasn't...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

In the area of revenue cycle, there are tons of vendors that help support us on a day-to-day basis....

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

I would love to get the same amount in collections from claims every single month, but I recognize...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

Kemberton Healthcare Services usually just works the claims; I don’t even look at them too much. If...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

I had another company that was just not cutting the bill, so Kemberton Healthcare Services happened...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

Kemberton Healthcare Services is doing as well as they can. We don’t expect miracles, but they do a...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

We had to send a lot of information to the previous company that we worked with, but Kemberton...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Kemberton Healthcare Services, LLC is involved, and their executives are involved in some of our...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

I definitely would recommend Kemberton Healthcare Services, LLC. We are very pleased with them. Any...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

We work with another vendor who does work similar to Kemberton Healthcare Services, LLC's work, and...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

Kemberton Healthcare Services is a pretty good vendor for complex claims services. We want a vendor...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

Kemberton Healthcare Services does a good job with the work we give them. They could improve some of...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

I would work with Kemberton Healthcare Services again. They do a pretty good job of exceeding...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I haven’t met any of Kemberton Healthcare Services's executives. But my partnership with the vendor...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

As part of my onboarding at this organization, I evaluated all the vendors, including Kemberton...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

When we have asked the vendor for things and have expanded the scope to include clinical denials,...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Other Observations

The relationship we have with the account executive is very important. As far as improvements go, I...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations

The work we do is so complex; we have so many different types of billing. There are some things we...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

Kemberton Healthcare Services, LLC has plans for the future, and I do think those plans look very...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

I deal with only one person from Kemberton Healthcare Services, LLC, and that person is our project...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Kemberton Healthcare Services, LLC is pretty good in terms of executive involvement. Anytime that...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

I have questioned Kemberton Healthcare Services, LLC about certain things, and instead of...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI and Cost

Kemberton Healthcare Services, LLC does charge for every little thing. However, if I question...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

The thing Kemberton Healthcare Services, LLC needs to work on is their communication. The vendor's...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​