Corepoint
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Subject Expert
Tyson Blauer
Research Director
Commentary Summary
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User Commentary
Lyniate's support is second to none. Every time I have sent an email or called the support people,...
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Corepoint isn't really that expensive compared to some other packages I have worked with.
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It seems like there have not been that many opportunities for Lyniate’s paid trainings. Lyniate has...
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It seems like there should be an easier way in Corepoint to not have preprogrammed email addresses...
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We are fairly adept at managing our own problems. When we have to call the vendor, their people know...
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The vendor's people are willing to take our training to whatever level we can stand. They are...
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We couldn't do our jobs without the solution. Corepoint isn't going anywhere. Corepoint meets our...
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I have zero issues with Corepoint. I don't know that I have ever had a support issue or any problem...
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I haven't really needed to reach out to Lyniate much because the product is so solid. I have called...
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I had some concerns about Corepoint and Rhapsody coming together because the Rhapsody product does...
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If there is a function I need, Corepoint is capable of doing anything that I could ask for. It is...
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Our experience with Corepoint has been very good. Our team is extremely happy. They feel that...
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Lyniate is working very closely with our team, and we have an agreement that allows us to get a lot...
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Corepoint Health is top notch when it comes to support. We had one situation, and the vendor was...
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Corepoint is an extremely flexible product. It has great tools that we use and a wealth of...
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I would like to see more on the latest and newest technology, such as things that we can do with...
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We would love to have better reporting tools so we could actually do reporting off of the engine...
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If I have a problem with Corepoint when I am in the product, I can hit one key and it will bring me...
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Corepoint is very good. We have only had to contact the vendor's support team a couple of times in...
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Lyniate has gotten a little bad and started breaking up what used to be common features into very...
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The product has been, hands down, the best interface engine we have worked with. We work with a lot...
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If we use the vendor’s professional services, we pay on an hourly basis. But if we call for support,...
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The vendor literally did everything for the implementation. They have a preinstallation tool that...
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We have used the product for a long time. We have watched the vendor grow to become a large...
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I really like that when we call the vendor’s service desk, they route us right to a technician. We...
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The vendor is always ahead of the healthcare space. They were one of the first to be able to support...
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We still know a lot of the C-suite people at the vendor by first name and continually see them at conferences....
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The support we get when we call Lyniate is great. The support people know what we need, and they are...
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Corepoint is a phenomenal product, and we never have downtime. We expect the system never to be...
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The system is pretty easy to use. We can use it to follow messages, set up new clients, and create connections....
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The vendor's support teams don't respond in a timely manner.
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I would buy this system again unless something better were to come along.
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Corepoint is very stable. Almost all of the interface problems we have are with other applications,...
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It is easy to set up interfaces on the fly, and it is easy to search for messages in the message...
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Honestly, we were a little worried when Corepoint was acquired by Lyniate. But we haven't seen a...
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The high availability, which the vendor calls A2 or Assured Availability, works every time. We have...
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The web interface and the software's engine monitor are very intuitive. Within just one pane of...
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We evaluated several systems, and through some outside recommendations, we went with Lyniate's...
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The vendor came on-site and performed pretty extensive training for us.
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I worked with Lyniate's support staff off and on for months, and their support was excellent. The...
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Lyniate does not overcharge. We pay the cost per connection and for annual maintenance, and that is...
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I have nothing negative to say about Corepoint. The product has been consistently reliable, and...
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One of the most beneficial things about working with Lyniate is that the support and service are...
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The vendor stands beside us during implementations and is so flexible with upgrades. Lyniate will do...
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We are happy with Corepoint; it meets all our needs, and we can build an interface in less time than...
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I haven't used much training lately. In the beginning, I went to all the training sessions. Lyniate...
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Corepoint has been an excellent product for us. Lyniate has met every need so far.
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We haven't needed to use the vendor’s support too often, but anytime I have opened a support ticket,...
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The vendor charges us per port, and I think that is fair.
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Corepoint is my favorite integration engine and is the one I am the most skilled with. For my...
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Lyniate's support people are the best I have ever worked with. Any time we call with an issue, they...
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Based on what is provided in our contract, Lyniate doesn't nickel-and-dime us. If we need new...
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I have taken a few classes for Corepoint, and Lyniate has done some virtual trainings where I have...
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We have had projects come up that have been outside of our norm and more cutting edge, but Lyinate...
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I recommend Corepoint to peers and friends all the time. I always talk about how Corepoint is the best....
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When we upgrade the product, we never seem to have issues. The system is pretty graphical, and it is...
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We have regular webinars on different topics that the vendor teaches us more about. The vendor also...
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The vendor has been good to work with. Any time we have had an issue, we have called the vendor and...
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The vendor sticks to their word. I don't remember anything the vendor said the product could do that...
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With COVID-19 things, the vendor has been very helpful in addressing things in a timely manner and...
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Corepoint is our most stable system. The vendor is very responsive whenever we have problems in the...
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The product is very user friendly. A programmer can do work-ups and other things that they need to...
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The vendor could improve the product's structure. We have to buy packs of a certain number of ports...
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The vendor keeps their promises. I didn't see any changes when the company went to Lyniate. That...
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Corepoint is a really great interface engine. Everything about our experience with it has been...
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The vendor provides us with a test system where we can do all of our tests. Then, they bill us when...
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I don't think that the vendor does proactive monitoring for Corepoint, but when we are on the phone...
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Corepoint's alert functions are ridiculous. We feel like we have to build 20 things before we can...
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Lyniate excels with their product's quality and upgrades. There are some things that are...
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When we chose Corepoint, we thought it was the most user-friendly, easy-to-build, and...
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Early on, if we came across a problem that we didn't know how to solve using the system's built-in...
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As far as I can tell, things have been uneventful since the vendor's merger with Rhapsody. The...
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Hopefully, the vendor will improve the product by building in a high-probability feature to allow...
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The solution is low maintenance. Corepoint Health doesn't recommend automatically activating the...
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Overall, Corepoint is an excellent product. It has been great, and it handles all of our needs. It...
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Lyniate charges us for every tool that we add. They have never charged us for support or anything...
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Lyniate's recent upgrades were very good. We received some great support from the vendor. Lyniate...
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Anytime that we have needed support from the vendor, their support has been outstanding. Lyniate's...
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We haven't run across many things that Corepoint hasn't been able to do. The only time we needed the...
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I am not sure that the vendor's executives are involved at our level. We don't really see their...
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The system's GUI and development environment are very easy to navigate. Things are connected in the...
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I haven't needed to address any executives, but we have had several sales representatives, and I...
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If we call Lyniate, they will do an installation or an upgrade for us at no charge. We would lose...
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Lyniate has never broken a promise. Corepoint has been able to do everything they said it could do...
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We wouldn't meet our organization’s integration goals without Corepoint. Lyniate does a really good...
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The only end users for the product are those who actually write the action list. Those people have...
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The vendor's support staff is always very responsive. I don't think I have ever had a call that has...
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We have a really hard time updating Corepoint because the system does a lot of things for us. If we...
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If I were making a decision today, I would always go with Corepoint. There is no better engine on...
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The thing I like most about the system is that it is more simplistic than some of the other engines...
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We can build on what we are learning in the system and continue to get better and better. It...
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There are no unexpected charges. Lyniate does not nickel-and-dime; they charge for their standard of...
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The vendor's training is very surface level, but I think the training could be more in depth.
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There are gaps in integration around web services, the ability to handle APIs, and things like that....
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I don’t think any vendor can be at the top of the scale because there is always room for...
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The vendor is not proactive in their service. When we call the vendor, they are proactive in their...
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The product is good, and I would recommend it over other products on the market. Overall, I am...
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The major benefits we experience using Corepoint are the rapid development we can do in it, the...
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Lyniate has excellent customer service. Every time we call, we go straight to the support team, and...
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This may be nitpicking, but I wish there were better SQL integration. I have never been a big fan of...
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I used to hear a lot more from the Lyniate executives. That involvement could be better.
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The vendor could improve their communication. They don't let me know when a new version of the...
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The system runs and does what we ask it to do. I don't spend my time on the system unless we are...
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The product is easy to work with. It is a simple engine, but it is very powerful. I can manipulate...
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We are doing some very advanced things with the system, but I am sure there are shops that have...
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The vendor has the customer service to back up the product, so using the product is always easy. If...
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The vendor has a community website where we can log in to calls and get training information. I...
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I would like more reporting tools in the system. I can search for things based on certain filters,...
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We have been running the system for a few years now, and it has been great. It has worked perfectly...
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We like the vendor's customer support people. We can call them anytime and get answers right away....
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The vendor does not avoid charging for every little thing. They could have a better enterprise...
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I would recommend this product to others. There are great benefits of implementing Corepoint versus...
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Since the changeover to Lyniate, I have not been as happy with the vendor as I was before. I don't...
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The product is solid. I like the ease of use. I brought on individuals who had never worked in...
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The best compliment I can give the system is that I don’t think about the system. That compliment...
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We have had an amazing experience with Lyniate, and we haven't had any issues with Corepoint....
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Lyniate's customer service people have been fantastic with our support and upgrades. They have been...
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The training that Lyniate has available has been fantastic. We wish that they had more training...
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Writing code in the product is very easy. The vendor has a lot of codebooks that can be used as...
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Lyniate is way ahead of where we are with functionality and always has options when we need them.
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Lyniate is a true partner. We have talked with Lyniate’s senior leadership. Our goals and objectives...
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Lyniate is willing to do whatever it takes to solve our problems and make sure that we are getting...
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The Corepoint GUI is very user friendly for creating a script code. The system is very clear...
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I had training from Lyniate, and it was great.
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Support is the vendor’s strength. Lyniate is willing to troubleshoot and problem solve whenever we...
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We need a real technical background to use Corepoint. We need to know SQL and a lot of other things.
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The vendor avoids charging for every little thing. The test licenses are included with the product...
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The product definitely works as promoted. If there are any defects or problems with the data at all,...
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Any practice is going to have issues with the way they try to send data because some systems just...
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I love the vendor. I have used the product for a long time. Even when the system was up and coming,...
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Lyniate keeps their promises. They not only deliver on their promises but also tell us what the...
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At some point, I believe our organization will switch off of Corepoint. We were acquired by another...
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The great thing about the product is that we can purchase the shell with basic HL7 processing, or we...
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Lyniate is good about only selling us what we need. We don’t just buy everything or nothing; we buy...
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The vendor's support is fantastic. When organizations first get the product, a dedicated person...
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In all my years of working, I have never heard of any vendor who not only does the conversion but...
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I have only been to the level-one training course, and it was great. The course was interactive and...
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I could not be happier with the implementation of the product, and the training the vendor provided...
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We were in the process of looking at Lyniate's web services with FHIR, but we stopped because of...
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Corepoint is the best piece of software I have ever worked with, and the vendor keeps 100% of their...
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I like the vendor's support. When we call, we get support immediately; we don’t have to wait for...
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A vendor can have a “!#$%&” system, but if the vendor has good support, the system can still be...
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I use the system to troubleshoot a lot of my problems, and it is working well for that. However, I...
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When something was happening in our area, Lyniate contacted us and asked whether we wanted to back...
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Lyniate provides great support. They reply almost immediately when something happens.
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The system is excellent and very user friendly. It is well built and meets all of our needs today....
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We have gotten every penny's worth from the product. We have probably gotten more than that. The...
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I would tell a peer to get Corepoint over anything else. I have worked with a few other products,...
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Our implementation representative helps us when we can’t figure out rules. That person is very...
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I wish the vendor had made web services part of the core product rather than just an option. It is...
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All the outcomes we have asked for have been delivered. The vendor does a good job. We have...
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I would definitely recommend this system to others. The vendor has a lot of different offerings for...
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The vendor has been extraordinarily responsive in terms of support, and we have never had to go...
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There were several times at the outset when someone from the vendor contacted me directly. We have...
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The vendor genuinely cares about their end users, and they want to be a partner. Lyniate wants to...
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I don't think there is anything I would tell Lyniate to change. I love the product.
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The product is very flexible in exchanging information with other solutions. I am able to do what I...
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Lyniate doesn't nickel-and-dime us to death. Unless the project is major, the support is just...
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We did a major version upgrade, and there was no charge. The upgrade was part of our package. The...
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The vendor’s support is top of the line. Nobody does better with support than Lyniate. I have worked...
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The executives and people at Lyniate all are involved, right down to the person who answers the...
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The product is top of the line. I find the product to be robust, flexible, easy to use, and rock...
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We have tried to run anything that we can through Corepoint. A lot of the things that we had to work...
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The quality of the training depends on the people getting the training. If people are focused on...
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Before we had a dedicated HL7 analyst, I leaned on Corepoint’s engineering team quite often to...
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I have great things to say about Corepoint. I think Lyniate is the only vendor that has been...
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The great thing about Corepoint is that the support has been awesome for everything since we have...
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We are trying to find out when new releases are coming and what changes are involved. Lyniate has...
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A pain point is the vendor having a downtime scenario, but that is something the vendor is looking...
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Launching Corepoint is really easy. I hardly ever go into the configuration. I do most of what I...
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For all the things that we use the product for, it has worked great. However, some of the other...
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I did have an issue with a previous upgrade, but we don't upgrade too often, so I don't know whether...
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We still get normal email subscriptions when there is a new version of the product or something else...
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If I have multiple windows open and minimize them in the product's interface, I can’t tell one from...
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I like the look of the GUI when I am using Corepoint. It is easy to look at and understand the...
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The vendor's customer service people help us with issues. I am not extremely experienced with HL7...
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In terms of interoperability, we did have an issue with Corepoint’s alerts, so the system is not perfect....
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I am given whoever I ask for from Lyniate to help me with Corepoint. Lyniate has training available...
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Lyniate has an excellent website for support. They are constantly trying to upgrade for better...
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Recently, Corepoint Health merged with another company, Rhapsody, and now they are Lyniate. That...
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Lyniate doesn’t necessarily avoid charging us for every little thing. But they don’t charge us for...
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The vendor schedules upgrades after hours, and they test, back up, and do everything for me. I don’t...
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We have training on a regular basis, and the vendor also has books online. They have a forum, and...
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Any time we need to integrate anything, the vendor is there for us.
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The product is very straightforward, and as far as writing the logic goes, it is pretty...
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The vendor is always doing upgrades and listening to our concerns, comments, and suggestions....
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The product is FHIR compatible right now, so we anticipate that we will still be satisfied in the...
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I am seeing a lot of good changes with Corepoint. The vendor got a new website with a bigger...
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My only complaint is that some of Lyniate’s developers for our site have left. The turnover is my...
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When we did the initial implementation, Lyniate was awesome. When we initiated our relationship with...
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Compared to other vendors' customer-service people, Lyniate’s customer-service people have been...
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The vendor is very responsive whenever we call. We don't call very often, so when we have an issue,...
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If I were starting over a decade ago, I would choose Corepoint in a second because there was nothing...
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There were promises with expanded database interaction functionality as well as JSON support, and...
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Getting new developers up to speed quickly goes well with Corepoint. It is probably the least...
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Corepoint Health’s cost for support and the engine is high, and there are other products out there...
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My future satisfaction with Corepoint Health will depend on how well they are able to bring in some...
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We have the integration engine, and Lyniate has a managed file transfers (MFT) product, which is...
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Lyniate has quality training. When we bought their software, the price included training. So ongoing...
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Everyone is trying to go to a SaaS background. Currently, Lyniate doesn’t offer that, but they are...
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Corepoint’s APIs are not as user friendly as some other products' are. So there could be API...
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Corepoint Health relies on their community to engage their community sites and check in regarding...
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One of the things we love about Corepoint Health is their all-inclusiveness. The monitoring is built...
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Any change we make to the production instance requires the vendor's support, which requires...
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Lyniate's licensing model is based on the number of connections. As we grow more connections, we pay...
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We have sent our administrators to Lyniate's training several times. Their training is very...
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I would like to see Lyniate more aggressively embrace APIs. The vendor is embracing APIs, but not...
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In the past, we had an issue with Corepoint, and an executive called one of our people outside of...
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The few times we have had issues, the vendor has seen us through all the way. The product has been...
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The vendor avoids charging for every little thing. With support-related things, the vendor really...
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The product is good at allowing us to create interfaces quickly. We are able to almost copy...
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The number one thing I have not been a fan of is the way the vendor handles alerts for the...
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I recently took a very basic training with the vendor, and it wasn’t that great. When they have...
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As far as I know, the product is part of our long-term plans. We have been extremely happy with it....
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I believe the vendor does keep their promises. There have been a few times when they have had some...
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Corepoint is the hub of all of the work we do here. It impacts everything. It has a critical impact...
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I am very pleased with our relationship with the vendor. We are partners, and they are a top-notch...
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Lyniate’s pricing model hasn't changed. They aren't trying to rake us over the coals for everything....
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Lyniate makes implementations easy. We have Lyniate do our upgrades because the upgrades are faster...
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I have taken every course Lyniate has offered for training. My training now consists of Lyniate’s...
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The majority of the integration with Corepoint is related to web services and APIs, and I have never...
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One of Corepoint's biggest strengths is that it is very simple to use. Because of that, I can...
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The vendor keeps their promises. Sometimes things take a little longer than I expect, but there...
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If I could score Lyniate’s support above the highest score, I would. Their support structure is...
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Corepoint is about as easy to use as we could expect it to be. The product itself is designed to be...
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Organizations are trying to automate their technology. Corepoint has quite a bit of automation built...
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Historically, Lyniate’s development cycle has been fairly long, but they have worked very hard...
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I have never had a bad experience with the support people. They bend over backward to help us, and...
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I have been in meetings with the Lyniate product managers, so Lyniate is very good about executive involvement....
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Rhapsody has some nice features that Corepoint doesn't have. I wish there were a way to have the...
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If I thought Corepoint would be a good fit for a peer, then I would definitely recommend it....
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Once users have gone through the training and understand how Corepoint works, the system is simple....
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There are a lot of new challenges with all the interoperability things coming up, and Corepoint...
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Corepoint is very structured, and that is great because it makes the system easy to use. However,...
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Since day one I haven't been able to say anything negative about Corepoint. We have always had great...
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We have had some great successes with Corepoint. We have been able to implement some needed changes...
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When Rhapsody and Corepoint merged, we saw a drop-off on the Corepoint side of things. I don't feel...
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I like that we are able to modify messages with ease on my end in Corepoint. The system is good...
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I would like to see Corepoint enhance how we export and change things from the test environment to...
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We have been very pleased with Corepoint. They are easy to work with and have covered our...
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We recently added a huge new system to our site. We were worried about the cost of new licenses....
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The vendor's merger scared me at first, but they are doing okay. We haven’t seen any change in their...
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The wizards for setting things up are awesome. I have never seen anything easier. We don’t have to...
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Lyniate is excellent; they are my best vendor. I am happy that they continue to have customer-based...
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Lyniate is very responsive. They keep Corepoint up to date, and their support is excellent. When we...
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We have a lot of solutions that are integrated with Corepoint, so we can do things with the system...
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I don't interact with the vendor very much, but there isn't anything in particular that I would like...
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I would recommend Corepoint to others. It is an extremely reliable interface engine, and I would...
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Lyniate has been really good to work with. When we first got Corepoint, we were coming off an...
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Lyniate’s support staff does a very good job. They answer questions in a timely manner. They have a...
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In the past, the same resource from Lyniate has always helped us with certain things. That person...
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Our experiences have been very good. Lyniate has been very proactive in maintaining a tight...
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The fantastic thing about Lyniate is that they have scheduled meetings with us to talk about our...
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Lyniate incorporates our feedback into the product, and they don't take several years to do so. We...
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Lyniate anticipates our needs by looking at their relationships with other organizations. In terms...
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Before Corepoint and Rhapsody merged, the support was something we would have rated highly, but we...
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Lyniate reaches out to help with performance and interfaces to ensure that our site is efficient....
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Lyniate has been a very good vendor. We have an account executive who is assigned to us. That person...
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