Corepoint Comments

 
 View Product Scores

Preferences

   Bookmark

Give your feedback

Rate it!
Current Time Inside Cache Tag Helper: 9/22/2020 6:27:03 PM and Model.EvProductId = 1296

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Want to see full details?

User Commentary

Sort by

Director

Relationship

The business side of the relationship really hasn’t changed. I still rate that highly. We have...

Aug 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We haven’t needed Lyniate to do anything for our engine or the things that we have done related to...

Aug 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

I probably would have scored the current version we are on a bit lower a few years ago. Lyniate has...

Aug 2020
 Helpful

 or  to see details.

Director

Relationship

We love Lyniate's team. My people are very happy and have never had any issues. Part of that I would...

Aug 2020
 Helpful

 or  to see details.

Director

Relationship

I am definitely likely to recommend the product. The best recommendation I could give is if I could...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The people at Lyniate really listen to their customers. The vendor is top notch. They are...

Jul 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Technology

Lyniate is keeping up with market standards and is always looking forward and making sure that...

Jul 2020
 Helpful

 or  to see details.

Director

Relationship

Lyniate is the most wonderful group in all the world. They are just about the only vendor that I...

Jul 2020
 Helpful

 or  to see details.

CIO

Other Observations & Comments

We have to be really mindful of how the merger is going to impact the level of service. Our contacts...

Jul 2020
 Helpful

 or  to see details.

CIO

Service and Support

The support people have always been strong. They have been very helpful. If it weren't for the...

Jul 2020
 Helpful

 or  to see details.

CIO

Functionality and Upgrades

The product has always been top of the line. It is one of the better products out there. It is much...

Jul 2020
 Helpful

 or  to see details.

CIO

Service and Support

We haven't worked much with Lyniate since the merger, but before Corepoint and Rhapsody became...

Jul 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I love Corepoint. It is an excellent, adaptable system. It doesn't exactly what I need it to do. The...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Ongoing support is where the corporation really shines. The vendor executives are very involved....

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

The vendor's support is really the area in which they shine. Their product is very inflexible, but...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

I would give the vendor a thumbs-up for supporting us during the COVID-19 crisis. We had a couple of...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

When we call Lyniate for support, we get somebody who can help us immediately. No matter what time...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

For the developers and operators, the system is very easy to use, but people inside the hospital...

Jun 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Lyniate doesn’t nickel-and-dime us to death. Corepoint doesn’t really drive an outcome. It just kind...

Jun 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I can’t remember what the issue was with Corepoint, but I think it may have been resolved in our...

Jun 2020
 Helpful

 or  to see details.

Manager

Service and Support

Anytime we call, the ongoing support is there. It doesn’t matter what time of day we call or what...

Jun 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

None of our vendors do a lot of proactive reaching out. With Lyniate, we hardly ever need to go to...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Lyniate is really good about going after new things, such as FHIR. They have been doing a good job...

Jun 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Lyniate has always been a really strong partner when we have done anything with Corepoint. We have...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Lyniate is a fabulous company with great user support. I have nothing but good things to say about...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The product is amazing and very user friendly. The difference between Corepoint and another product...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

We haven't tapped even the surface of what the engine can do. With some of the newer things that...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Lyniate helped me with an upgrade recently. We didn’t have resources available, so the upgrade...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Lyniate is always putting out information. Lyniate notifies us what is in the updates and what the...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

Lyniate has never reached out to say that there is a problem with the system or that we have to...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

I have not had a lot of interaction with Lyniate at the executive level, but they are a great...

Jun 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

The system is going to stay with us until a vendor comes up with a better product. We have internal...

Jun 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I like being able to see the message layouts where certain messages show us an issue on certain...

Jun 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

We definitely have gotten cost ownership down on the product. We have had Corepoint for a long time,...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We have had a couple of upgrades along the way, and each one has given us more capabilities and...

May 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Technology

The system we used before Corepoint ran on Unix, and we had to reboot the system every five years,...

May 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

Lyniate's initial training wasn't in depth enough. I believe there are additional trainings...

May 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

I haven't had much experience with executive involvement since Corepoint was acquired by Lyniate....

May 2020
 Helpful

 or  to see details.

Manager

Relationship

Lyniate keeps their promises. They are very good at listening to the customer. They hear what works...

May 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Lyniate does not nickel-and-dime. They are pretty good as a software provider, and whenever we need...

May 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

For where we are at as an organization, Corepoint is definitely meeting our needs. It is not a...

May 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The upgrades are pretty seamless. The last upgrade seemed to have a little hiccup, but Lyniate is...

May 2020
 Helpful

 or  to see details.

Manager

Technology

Lyniate healthcare works really closely with us. They hold training meetings and are on top of the...

May 2020
 Helpful

 or  to see details.

Manager

Service and Support

Lyniate's ongoing support is top notch. Corepoint is easy to use most of the time, so there is no...

May 2020
 Helpful

 or  to see details.

Manager

Relationship

The executive involvement from Lyniate is great. They have a great team that works very closely with...

May 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

The vendor does charge for everything, but the product is worth the price. The vendor delivers a...

May 2020
 Helpful

 or  to see details.

Manager

Relationship

The vendor delivers on their promises. They are hands down one of the better companies I have worked...

May 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Corepoint is critical to our long-term plans. Everything could be easier to do, but the product is...

May 2020
 Helpful

 or  to see details.

Manager

Service and Support

I wish I could give the support an even higher score because it is just that good. Lyniate’s support...

May 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

There is no actual coding in the product. Everything is programmed using a GUI. The system has...

May 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We can set up alerts at any level, and the alerts are working well for us so far. We haven't had any...

May 2020
 Helpful

 or  to see details.

Manager

Relationship

I haven't seen anybody like Lyniate. They are great. They are always available when we need help. I...

May 2020
 Helpful

 or  to see details.

Manager

Relationship

I like the product; it is great. The customer service is excellent. Lyniate is available 24/7, and...

May 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Lyniate's customer service is amazing. The support people are fast and knowledgeable. I know that if...

May 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

I am able to attend annual user conferences from Lyniate, and I really like going to them. We get...

May 2020
 Helpful

 or  to see details.

Manager

Service and Support

Lyniate reached out with some emails and recommendations regarding the COVID-19 crisis. Honestly, I...

May 2020
 Helpful

 or  to see details.

Manager

Service and Support

When it comes to avoiding charging for every little thing, Lyniate is golden. They do more than they...

May 2020
 Helpful

 or  to see details.

Manager

Relationship

Lyniate’s service is proactive, and I hope they stay that way as they move on to a new system. They...

May 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We would purchase Corepoint again. It is fine. We would like to get it upgraded, but we don’t have...

May 2020
 Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

Lyniate rarely charges us. The only time we have had extra charges was when we were installing...

May 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

If we have support issues, I can call and have Lyniate take care of everything immediately. We...

May 2020
 Helpful

 or  to see details.

Director

Technology

The vendor keeps coming up with things to make the product better and easier for my teams. My teams...

Apr 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Corepoint is definitely part of our long-term plans. I would buy the product again in a heartbeat,...

Apr 2020
 Helpful

 or  to see details.

Director

Implementation and Training

During the implementation, the vendor was there to help us the whole way, even when they didn't have...

Apr 2020
 Helpful

 or  to see details.

Director

Implementation and Training

The vendor's training could be better. There are some classes that we have to go on-site for, and...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

When we do any major upgrades or changes, Lyniate is very responsive. They are standing on the...

Apr 2020
 Helpful

 or  to see details.

Manager

Relationship

People from the executive level come out to the site occasionally for sales and marketing, but...

Apr 2020
 Helpful

 or  to see details.

Manager

Service and Support

Corepoint is really good. We had an instance where we needed to figure something out, and we were...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

I never hang up the phone with Lyniate without my problem being resolved. I can see the difference...

Apr 2020
 Helpful

 or  to see details.

Director

Service and Support

I don't know what we would do with the vendor during the COVID-19 crisis, but they have still...

Apr 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

Before the company was Lyniate, we would have the executives visit us. With Lyniate, the executives...

Apr 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

I have worked with other products and vendors in the industry. Other vendors I have worked with have...

Apr 2020
 Helpful

 or  to see details.

Manager

Future Outlook

I anticipate my overall satisfaction a year from now being the same. Lyniate has delivered...

Apr 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The Corepoint platform is reliable and simple to use. It has been tremendously beneficial to have...

Apr 2020
 Helpful

 or  to see details.

Director

Sales and Contracting

The vendor will work with us on the best approach so that we end up saving money. One time, we were...

Apr 2020
 Helpful

 or  to see details.

Director

Service and Support

We had tremendous upgrade implementations, and they went off without a hitch. When we had problems...

Apr 2020
 Helpful

 or  to see details.

Director

Implementation and Training

Lyniate is a really outstanding company and has a good solution set. I can cycle individuals of my...

Apr 2020
 Helpful

 or  to see details.

Director

Sales and Contracting

Although Lyniate absolutely supports our integration goals, they haven't sought me out as much as I...

Apr 2020
 Helpful

 or  to see details.

Director

Service and Support

Corepoint gives us the platform and the future sets we need. Sometimes it is a little hard to tell...

Apr 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Lyniate is leading the market when it comes to their product's ease of use. My staff members can...

Apr 2020
 Helpful

 or  to see details.

Director

Service and Support

The vendor goes above and beyond with their support, and they actually help us configure things,...

Apr 2020
 Helpful

 or  to see details.

Director

Relationship

We have had a close relationship with the vendor the entire time we have been with them, and we...

Apr 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

I cannot think of a time when we haven't been able to accomplish something. We have been very...

Apr 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

The product is very affordable. The renewal process is easy; the vendor just smiles, and we don't...

Apr 2020
 Helpful

 or  to see details.

Director

Future Outlook

I would love to continue to give the vendor my business if they could carry the capability and...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

I would buy Corepoint again in a heartbeat. Lyniate avoids charging for every little thing....

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

In terms of the product working as promoted, when Lyniate releases something, I only hear about it...

Apr 2020