Corepoint Comments

 

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User Commentary

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Director

Functionality and Upgrades

We haven't had to bring any issues with Lyniate since the COVID-19 crisis started. We have used...

Nov 2020
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Director

ROI / Cost (care and feeding)

Lyniate absolutely avoids charging us for every little thing. In fact, the vendor has frequently...

Nov 2020
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Director

Implementation and Training

We have had phenomenal success with Lyniate's implementation services. The vendor has been great to...

Nov 2020
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Director

Functionality and Upgrades

Corepoint is absolutely phenomenal for my team. We love it. This solution is so much better than...

Nov 2020
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Director

Relationship

The only time executives from Lyniate have ever called us was when they were about to announce the...

Nov 2020
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CIO

Future Outlook

When using Corepoint, we have to know what we are doing in there. I haven’t seen anything in terms...

Nov 2020
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CIO

ROI / Cost (care and feeding)

I don’t feel that Lyniate charges for every little thing. There is a charge if I need another...

Nov 2020
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Manager

Future Outlook

I would not buy the Corepoint product again sight unseen; I would shop around first. It is...

Nov 2020
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Manager

Service and Support

For the last 10 years, Corepoint Health has had the number one support. They were excellent at...

Nov 2020
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Manager

ROI / Cost (care and feeding)

Lyniate has been up front about charges. The challenge is as they come out with new functionality,...

Nov 2020
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Manager

Interfacing and Integration

Integration is Corepoint Health’s domain. They have been very solid in keeping up with the trends of...

Nov 2020
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Manager

Technology

Lyniate just had their user group conference, and in looking at the past year and where they are...

Nov 2020
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Manager

Relationship

The executive involvement with Corepoint Health has been abysmal in the last year since the Lyniate...

Nov 2020
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Manager

ROI / Cost (care and feeding)

Corepoint is priced pretty high, and it is by connection. When a hospital has hundreds of...

Nov 2020
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Manager

Implementation and Training

Before the COVID-19 crisis, Lyniate offered only on-site training classes, and that was very...

Nov 2020
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Manager

Relationship

Lyniate has been absent as a vendor. I have had no contact from an account manager ever since the...

Nov 2020
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Manager

Relationship

It is difficult to do a user group conference these days, but in the past, those have been very good...

Nov 2020
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Director

Relationship

The business side of the relationship really hasn’t changed. I still rate that highly. We have...

Aug 2020
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Director

Functionality and Upgrades

We haven’t needed Lyniate to do anything for our engine or the things that we have done related to...

Aug 2020
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Director

Other Observations & Comments

I probably would have scored the current version we are on a bit lower a few years ago. Lyniate has...

Aug 2020
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Director

Relationship

We love Lyniate's team. My people are very happy and have never had any issues. Part of that I would...

Aug 2020
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Director

Relationship

I am definitely likely to recommend the product. The best recommendation I could give is if I could...

Aug 2020
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Analyst/Coordinator

Relationship

The people at Lyniate really listen to their customers. The vendor is top notch. They are...

Jul 2020
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Analyst/Coordinator

Technology

Lyniate is keeping up with market standards and is always looking forward and making sure that...

Jul 2020
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Director

Relationship

Lyniate is the most wonderful group in all the world. They are just about the only vendor that I...

Jul 2020
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CIO

Other Observations & Comments

We have to be really mindful of how the merger is going to impact the level of service. Our contacts...

Jul 2020
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CIO

Service and Support

The support people have always been strong. They have been very helpful. If it weren't for the...

Jul 2020
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CIO

Functionality and Upgrades

The product has always been top of the line. It is one of the better products out there. It is much...

Jul 2020
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CIO

Service and Support

We haven't worked much with Lyniate since the merger, but before Corepoint and Rhapsody became...

Jul 2020
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Manager

Functionality and Upgrades

I love Corepoint. It is an excellent, adaptable system. It doesn't exactly what I need it to do. The...

Jun 2020
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Analyst/Coordinator

Relationship

Ongoing support is where the corporation really shines. The vendor executives are very involved....

Jun 2020
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Analyst/Coordinator

Service and Support

The vendor's support is really the area in which they shine. Their product is very inflexible, but...

Jun 2020
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Analyst/Coordinator

Service and Support

I would give the vendor a thumbs-up for supporting us during the COVID-19 crisis. We had a couple of...

Jun 2020
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Analyst/Coordinator

Service and Support

When we call Lyniate for support, we get somebody who can help us immediately. No matter what time...

Jun 2020
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Analyst/Coordinator

Other Observations & Comments

For the developers and operators, the system is very easy to use, but people inside the hospital...

Jun 2020
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Manager

ROI / Cost (care and feeding)

Lyniate doesn’t nickel-and-dime us to death. Corepoint doesn’t really drive an outcome. It just kind...

Jun 2020
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Manager

Functionality and Upgrades

I can’t remember what the issue was with Corepoint, but I think it may have been resolved in our...

Jun 2020
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Manager

Service and Support

Anytime we call, the ongoing support is there. It doesn’t matter what time of day we call or what...

Jun 2020
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Manager

Functionality and Upgrades

None of our vendors do a lot of proactive reaching out. With Lyniate, we hardly ever need to go to...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

Lyniate is really good about going after new things, such as FHIR. They have been doing a good job...

Jun 2020
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Manager

Functionality and Upgrades

Lyniate has always been a really strong partner when we have done anything with Corepoint. We have...

Jun 2020
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Analyst/Coordinator

Service and Support

Lyniate is a fabulous company with great user support. I have nothing but good things to say about...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

The product is amazing and very user friendly. The difference between Corepoint and another product...

Jun 2020
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Analyst/Coordinator

Future Outlook

We haven't tapped even the surface of what the engine can do. With some of the newer things that...

Jun 2020
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Analyst/Coordinator

Service and Support

Lyniate helped me with an upgrade recently. We didn’t have resources available, so the upgrade...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

Lyniate is always putting out information. Lyniate notifies us what is in the updates and what the...

Jun 2020
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Analyst/Coordinator

Other Observations & Comments

Lyniate has never reached out to say that there is a problem with the system or that we have to...

Jun 2020
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Analyst/Coordinator

Relationship

I have not had a lot of interaction with Lyniate at the executive level, but they are a great...

Jun 2020
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Manager

Interfacing and Integration

The system is going to stay with us until a vendor comes up with a better product. We have internal...

Jun 2020
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Manager

Functionality and Upgrades

I like being able to see the message layouts where certain messages show us an issue on certain...

Jun 2020
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Manager

Other Observations & Comments

We definitely have gotten cost ownership down on the product. We have had Corepoint for a long time,...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

We have had a couple of upgrades along the way, and each one has given us more capabilities and...

May 2020
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Analyst/Coordinator

Technology

The system we used before Corepoint ran on Unix, and we had to reboot the system every five years,...

May 2020
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Analyst/Coordinator

Implementation and Training

Lyniate's initial training wasn't in depth enough. I believe there are additional trainings...

May 2020
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Analyst/Coordinator

Relationship

I haven't had much experience with executive involvement since Corepoint was acquired by Lyniate....

May 2020
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Manager

Relationship

Lyniate keeps their promises. They are very good at listening to the customer. They hear what works...

May 2020
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Manager

ROI / Cost (care and feeding)

Lyniate does not nickel-and-dime. They are pretty good as a software provider, and whenever we need...

May 2020
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Manager

Functionality and Upgrades

For where we are at as an organization, Corepoint is definitely meeting our needs. It is not a...

May 2020
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Manager

Functionality and Upgrades

The upgrades are pretty seamless. The last upgrade seemed to have a little hiccup, but Lyniate is...

May 2020
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Manager

Technology

Lyniate healthcare works really closely with us. They hold training meetings and are on top of the...

May 2020
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Manager

Service and Support

Lyniate's ongoing support is top notch. Corepoint is easy to use most of the time, so there is no...

May 2020
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Manager

Relationship

The executive involvement from Lyniate is great. They have a great team that works very closely with...

May 2020
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Manager

ROI / Cost (care and feeding)

The vendor does charge for everything, but the product is worth the price. The vendor delivers a...

May 2020
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Manager

Relationship

The vendor delivers on their promises. They are hands down one of the better companies I have worked...

May 2020
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Manager

Functionality and Upgrades

Corepoint is critical to our long-term plans. Everything could be easier to do, but the product is...

May 2020
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Manager

Service and Support

I wish I could give the support an even higher score because it is just that good. Lyniate’s support...

May 2020
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Manager

Functionality and Upgrades

There is no actual coding in the product. Everything is programmed using a GUI. The system has...

May 2020
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Manager

Functionality and Upgrades

We can set up alerts at any level, and the alerts are working well for us so far. We haven't had any...

May 2020
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Manager

Relationship

I haven't seen anybody like Lyniate. They are great. They are always available when we need help. I...

May 2020
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Manager

Relationship

I like the product; it is great. The customer service is excellent. Lyniate is available 24/7, and...

May 2020
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Analyst/Coordinator

Service and Support

Lyniate's customer service is amazing. The support people are fast and knowledgeable. I know that if...

May 2020
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Analyst/Coordinator

Relationship

I am able to attend annual user conferences from Lyniate, and I really like going to them. We get...

May 2020
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Manager

Service and Support

Lyniate reached out with some emails and recommendations regarding the COVID-19 crisis. Honestly, I...

May 2020
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Manager

Service and Support

When it comes to avoiding charging for every little thing, Lyniate is golden. They do more than they...

May 2020
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Manager

Relationship

Lyniate’s service is proactive, and I hope they stay that way as they move on to a new system. They...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

We would purchase Corepoint again. It is fine. We would like to get it upgraded, but we don’t have...

May 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

Lyniate rarely charges us. The only time we have had extra charges was when we were installing...

May 2020
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Analyst/Coordinator

Service and Support

If we have support issues, I can call and have Lyniate take care of everything immediately. We...

May 2020
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Director

Technology

The vendor keeps coming up with things to make the product better and easier for my teams. My teams...

Apr 2020
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Director

ROI / Cost (care and feeding)

Corepoint is definitely part of our long-term plans. I would buy the product again in a heartbeat,...

Apr 2020
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Director

Implementation and Training

During the implementation, the vendor was there to help us the whole way, even when they didn't have...

Apr 2020
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Director

Implementation and Training

The vendor's training could be better. There are some classes that we have to go on-site for, and...

Apr 2020
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Manager

Functionality and Upgrades

When we do any major upgrades or changes, Lyniate is very responsive. They are standing on the...

Apr 2020
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Manager

Relationship

People from the executive level come out to the site occasionally for sales and marketing, but...

Apr 2020