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Rhapsody
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User Commentary

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Manager

Lyniate can do better with web services for Simple Object Access Protocol (SOAP). We have a...

Oct 2021
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Manager

I like that Lyniate helps clients analyze our configuration and resolve our issues. They involve...

Oct 2021
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Manager

The support we receive from Lyniate is excellent. They are very responsive. If we list a ticket as...

Oct 2021
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Manager

If an organization uses different software that fewer Lyniate customers use, they may encounter...

Oct 2021
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Manager

Even though Rhapsody has some drawbacks, it is good software for transferring messages from one...

Oct 2021
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Manager

Lyniate provides training, but it is not free. If we want to do training, we have to pay to go....

Oct 2021
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Analyst/Coordinator

There hasn't been a whole lot of change on my end with Rhapsody merging with Corepoint other than...

Sep 2021
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Analyst/Coordinator

We have grown exponentially since implementing Rhapsody, and we have started to leverage the system...

Sep 2021
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Analyst/Coordinator

Between Rhapsody and Corepoint, the ease of use and the overall GUI in Corepoint definitely beats...

Sep 2021
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Analyst/Coordinator

Normally, the updates have happened about once a year. There have been some small updates that we...

Sep 2021
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Director

We started to work with the solution, but it wasn't the workhorse or difference maker that it should...

Aug 2021
||
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Director

The vendor's support can vary depending on our support needs. Sometimes, we have to get to the right...

Aug 2021
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Director

The vendor's turnaround time for quotes and statements of work is sometimes a little protracted. I...

Aug 2021
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Director

We are having an issue with the solution's dashboard. The vendor has a function that we can use to...

Aug 2021
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Director

Once the vendor has been engaged through a statement of work, the people that they assign to...

Aug 2021
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Director

The vendor's training managers were very helpful and supportive of individual's needs. They were...

Aug 2021
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Director

We are having challenges. Those challenges aren't with Rhapsody's engine though. They are with some...

Aug 2021
||
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Director

We haven't missed anything around the system's interoperability. We have been able to accomplish our...

Aug 2021
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Director

We don't hear from the vendor when the solution has known issues or bugs. They also don't tell us...

Aug 2021
||
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Director

It would be great if the vendor's integration engineers had a lower hourly rate. I accept the...

Aug 2021
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Analyst/Coordinator

Rhapsody is working pretty well. I would buy the solution again. It is pretty fast and easy to use....

Aug 2021
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Analyst/Coordinator

I would like Rhapsody to have a better way of searching for messages in the engine. Right now, the...

Aug 2021
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Analyst/Coordinator

Lyniate is pretty good at delivering FHIR training. We haven't used the solution yet in our...

Aug 2021
||
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Analyst/Coordinator

Lyniate has good support. Their people are pretty good at responding to our queries. We usually ask...

Aug 2021
||
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Analyst/Coordinator

When the solution has known issues, Lyniate puts them in the system's documentation. That can make...

Aug 2021
||
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Analyst/Coordinator

Lyniate doesn't charge us for every single thing. There was an instance where the vendor had to...

Aug 2021
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Analyst/Coordinator

Rhapsody has changed ownership. When I did the training for the system, it was under their old...

Aug 2021
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Analyst/Coordinator

I haven't noticed anything different now that the product has new leadership. The vendor's support...

Aug 2021
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Analyst/Coordinator

Rhapsody seems to have an issue with files that are slightly bigger than normal. The solution is...

Aug 2021
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Director

Now that Lyniate is over Rhapsody and Corepoint, I would love to understand whether there is ever...

Aug 2021
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Director

Rhapsody has been around forever. It is robust, but it does require some technical skills. As far as...

Aug 2021
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Director

Rhapsody is probably a little more expensive and requires a little more technical knowledge than...

Aug 2021
||
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Director

The training was a little complicated with Rhapsody. The training is self-service, so we go and do...

Aug 2021
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Director

Now that Lyniate has taken over Rhapsody, they are doing better with proactive service. I like...

Aug 2021
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(0)
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VP/Other Executive

Our training started on-site so that the vendor could take a look at the environment. We also had...

Jul 2021
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VP/Other Executive

The product does anything and everything that the vendor promised it would do. We have never run...

Jul 2021
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VP/Other Executive

I cannot say that this product is the easiest to use, but it has flexibility. The vendor put in...

Jul 2021
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VP/Other Executive

We are definitely getting our money’s worth from Rhapsody. There was no way that the other interface...

Jul 2021
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VP/Other Executive

While we were going through the selection process, we found that Rhapsody would work best for us....

Jul 2021
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VP/Other Executive

We were a little concerned because we bought into Rhapsody right when the vendor was going through a...

Jul 2021
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VP/Other Executive

The system handles everything we do, and there are no bugs in our code. Everything works. The vendor...

Jul 2021
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Analyst/Coordinator

We were told that we would be getting the SQL integrated version of Rhapsody, but we have yet to see...

Jul 2021
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(0)
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Analyst/Coordinator

We have zero plans to change engines. The solution has a very intuitive UI, but at the same time,...

Jul 2021
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(0)
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Analyst/Coordinator

We haven't truly done an upgrade since the vendor became Lyniate. Back when they were Orion...

Jul 2021
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(0)
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Analyst/Coordinator

The vendor has done major optimizations for the solution, and those work really well. A lot of...

Jul 2021
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Analyst/Coordinator

In terms of search optimization, I would like the solution to have a quicker and more robust...

Jul 2021
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(0)
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Analyst/Coordinator

The vendor has been really good about being responsive. We don't typically have to wait very long...

Jul 2021
||
(0)
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Analyst/Coordinator

We haven't ever had any proactive communication from Lyniate regarding potential problems or future...

Jul 2021
||
(0)
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Analyst/Coordinator

We have definitely already recommended the solution to others. We tell them that it is intuitive and...

Jul 2021
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Analyst/Coordinator

I noticed in our last upgrade that our old Rhapsody accounts are no longer being used. I had to set...

Jul 2021
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Analyst/Coordinator

We have looked at getting the vendor's training before, but we ended up passing because it was so expensive....

Jul 2021
||
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Manager

The vendor has been rolling out upgrades rather quickly in the past two years. Lyniate is really big...

Jul 2021
||
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Manager

The vendor's support has been top notch. We had an incident where we went down, and the team that...

Jul 2021
||
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Manager

Since the company became Lyniate, there has been a weekly newsletter that keeps us updated on most...

Jul 2021
||
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Manager

The vendor's developers are mostly based in New Zealand. At one time, we had a big problem, and they...

Jul 2021
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Manager

We have had very good success with Rhapsody since we replaced our previous engine. We are able to...

Jul 2021
||
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Manager

The presentation of the vendor's training is dated. Some of the vendor's documentation needs to be a...

Jul 2021
||
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Manager

The programmers like to program; they don't like to just drag and drop things. I would like to see...

Jul 2021
||
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Manager

As the company name has transitioned over time, Lyniate has gotten some of our contracting for...

Jul 2021
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(0)
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Manager

I haven't dealt with the executives much since the transition to Lyniate. I haven't had any contact...

Jul 2021
||
(0)
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Manager

Rhapsody drives outcomes for us quite well. We have had some limitations, but that issue is not the...

Jul 2021
||
(0)
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Manager

I am very likely to recommend Rhapsody. I would tell others that the benefits are ease of use,...

Jul 2021
||
(0)
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Manager

We are quite satisfied with Rhapsody. We are having some internal issues with our servers, but that...

Jul 2021
||
(0)
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Manager

I would absolutely buy Rhapsody again. It is a well-designed product. Lyniate approached developing...

Jul 2021
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(0)
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Manager

In v.6, Lyniate introduced the concept of lockers to partition different areas of the interface...

Jul 2021
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(0)
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Manager

There are always little quirks that don't exactly function as documented, but for the most part,...

Jul 2021
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Manager

I would like to see the batching and de-batching functions within the routes work better than they...

Jul 2021
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(0)
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Manager

Rhapsody is easy to use, and Lyniate is doing well at delivering new technology. Their service is...

Jul 2021
||
(0)
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Analyst/Coordinator

Rhapsody needs tighter integration between development and testing environments and production...

Jul 2021
||
(0)
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Analyst/Coordinator

There is no integrated way to compare an interface’s components or custom code in the development...

Jul 2021
||
(0)
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Analyst/Coordinator

It would be great if an HL7 message that we are viewing in the Management Console could be easily...

Jul 2021
||
(0)
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VP/Other Executive

I have used multiple integration engines over several years, and Rhapsody is easy to learn because...

Jul 2021
||
(0)
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VP/Other Executive

When Rhapsody changed ownership, the costing and licensing changed. I assume that if we need to put...

Jul 2021
||
(0)
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VP/Other Executive

Lyniate pretty much leaves us alone. If we do have an issue, the vendor's development teams will help....

Jul 2021
||
(0)
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VP/Other Executive

There are some things that are missing in Rhapsody that I have seen in other engines. One thing is...

Jul 2021
||
(0)
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CIO

Lyniate isn’t actively supporting us through the upgrade implementations, so we reach out. We are...

Jul 2021
||
(0)
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CIO

I would like Rhapsody to be more integrated with an MPI and our local HIE. We haven't leveraged FHIR...

Jul 2021
||
(0)
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CIO

Lyniate is not very proactive. I get occasional emails, but nobody has ever picked up the phone and...

Jul 2021
||
(0)
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Director

The account executive that we have assigned from Lyniate is a salesperson who doesn't understand...

Jul 2021
||
(0)
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CIO

The vendor is not very proactive about marketing, pushing, or reaching out. I reached out to and...

Jul 2021
||
(0)
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CIO

We don't have a good failover or disaster recovery with our platform. That isn’t ideal. I am trying...

Jul 2021
||
(0)
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CIO

My experience so far is that Lyniate does not nickel-and-dime, but that is what I was told that was...

Jul 2021
||
(0)
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CIO

Once I initiated contact, the executive involvement was pretty high, but only at my prompting. I...

Jul 2021
||
(0)
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CIO

The product seems to work fine for us. We are able to do what we need to do. I would recommend that...

Jul 2021
||
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CIO

I do think my overall satisfaction is going to go higher because we are getting a chance to put some...

Jul 2021
||
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Director

Rhapsody is rock solid. I absolutely love the platform, support, and usability. We have no issues...

Jul 2021
||
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Director

From an administration, budgetary, and contracting perspective, Lyniate is a nightmare. They aren't...

Jul 2021
||
(0)
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Director

If someone called me today and said they were looking at Lyniate's system, I would tell them to not...

Jul 2021
||
(0)
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VP/Other Executive

We have some materials that give some basic overviews of Rhapsody in terms of the layout, naming...

Jul 2021
||
(0)
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VP/Other Executive

One thing that Rhapsody does well is set up something called lockers where we can download the whole...

Jul 2021
||
(0)
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VP/Other Executive

There are things that we would like to have that Lyniate does not have. Lyniate has a tool where we...

Jul 2021
||
(0)
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VP/Other Executive

I have looked at some of Rhapsody’s upgrades, but I haven't seen anything that has really impressed...

Jul 2021
||
(0)
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VP/Other Executive

The vendor already has most of what we need. They haven't tried to jump forward ahead of everybody...

Jul 2021
||
(0)
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Analyst/Coordinator

If we need to connect to outside users, surveys, or certain databases, Rhapsody is good. Without the...

Jul 2021
||
(0)
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Analyst/Coordinator

Lyniate's training is the best, but it is too expensive for everybody to receive it.

Jul 2021
||
(0)
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Analyst/Coordinator

There are sometimes issues that Lyniate can't fix. We also can't fix those things, so we have to...

Jul 2021
||
(0)
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Analyst/Coordinator

We have outsourced many things that we previously did through Rhapsody. Since COVID-19, there have...

Jul 2021
||
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Analyst/Coordinator

Users really need the training in order to totally use the Rhapsody tool. There is a learning curve...

Jul 2021
||
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Analyst/Coordinator

We have met with Lyniate's executives, and that meeting was pretty good. I don't know whether there...

Jul 2021
||
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Analyst/Coordinator

I like Rhapsody. The reporting tool is really efficient. The SCM file translator and database insert...

Jul 2021
||
(0)
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Analyst/Coordinator

We sometimes have to ask Lyniate questions, and they answer us pretty quickly. They help us a lot....

Jul 2021
||
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Director

In the past, we had a meeting with Lyniate where they showed us a road map of where the product was...

Jul 2021
||
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Director

We wanted to validate that the changes in one of Rhapsody's updates wouldn't impact our interface...

Jul 2021
||
(0)
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Director

We don't foresee leaving Rhapsody. We really like it, partly because we are JavaScript programmers...

Jul 2021
||
(0)
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Director

A lot of customers typically use more GUI components to do mapping and transformations. We tend to...

Jul 2021
||
(0)
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Director

When we went through our RFP process, we considered another product because of its functionality and...

Jul 2021
||
(0)
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Director

In the past few years, Lyniate has delivered new features and functionality. Part of that is because...

Jul 2021
||
(0)
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Director

I wish that Rhapsody didn't cost so much. It is an expensive product. Initially, the product was...

Jul 2021
||
(0)
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Director

Lyniate's training is outstanding. I have been doing the work for a long time, and most vendors...

Jul 2021
||
(0)
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Manager

I haven't really asked for anything from Lyniate. They have always been responsive when I have...

Jul 2021
||
(0)
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Manager

There are little things that could make Rhapsody easier to use. It would be nice to be able to build...

Jul 2021
||
(0)
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Manager

Rhapsody is very easy to use. I have been using it for so long that it is hard to remember its...

Jul 2021
||
(0)
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Manager

There are some minor improvements and little things that would be nice, but I would tell Lyniate to...

Jul 2021
||
(0)
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Manager

One nice thing about the vendor's SQL editor is that it will load the table structure. The solution...

Jul 2021
||
(0)
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Director

Rhapsody works as it is promoted to. The caveat is that we used to run the product on another...

Jul 2021
||
(0)
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Director

The product performs extremely well and utilizes very few resources. It is really impressive how...

Jul 2021
||
(0)
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Director

Some of the improvements that have been coming along with Lyniate's IDE and web-management...

Jul 2021
||
(0)
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Director

Lyniate offers services for annual health checks to review our build. I haven't had an issue with...

Jul 2021
||
(0)
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Director

The company has had a lot of changes. In the past, the vendor was Orion Health, which was a New...

Jul 2021
||
(0)
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Director

I would definitely recommend a move toward Rhapsody for peers. I can give peers the pros and cons of...

Jul 2021
||
(0)
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Manager

Rhapsody delivers interfaces from our EMR and internal interfaces. We are very happy with it. I have...

Jul 2021
||
(0)
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Manager

Lyniate doesn't call me up or send me emails when there are problems, but I wouldn't expect that. I...

Jul 2021
||
(0)
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Manager

I don't really do much at the executive level. I have a salesperson from Lyniate. They are pretty...

Jul 2021
||
(0)
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Analyst/Coordinator

Lyniate’s building tool is awesome. It has always been very simplified and very straightforward....

Jul 2021
||
(0)
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Analyst/Coordinator

The biggest thing about Rhapsody is that it is extremely easy to use. That is what the vendor...

Jul 2021
||
(0)
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Analyst/Coordinator

Lyniate’s executive team has gotten involved very quickly at certain points to help us out with projects....

Jul 2021
||
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Analyst/Coordinator

Rhapsody does exactly what we need it to do. We don’t have to hire somebody to do things. I would...

Jul 2021
||
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Analyst/Coordinator

The whole point of Rhapsody is to connect vendors. Outside of that, we don’t really do anything. We...

Jul 2021
||
(0)
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Analyst/Coordinator

The vendor’s support people will get back to us, but they don’t always have an answer. They just run...

Jul 2021
||
(0)
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Analyst/Coordinator

Lyniate’s whole thing is closing their tickets and making sure that their issues are resolved...

Jul 2021
||
(0)
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Manager

I receive very good service from Lyniate for both technical and sales things. Out of all the...

Jul 2021
||
(0)
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Manager

We get our money's worth from Rhapsody. I am very conscientious of cost, but I see other products...

Jul 2021
||
(0)
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Manager

If someone sends me a route for an update and includes connection points, I have to struggle with...

Jul 2021
||
(0)
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Analyst/Coordinator

Lyniate’s monitoring tools are extremely outdated. There are a lot of opportunities to help people...

Jul 2021
||
(0)
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Manager

We have an annual fee for Rhapsody. The cost is based on connection points. I am a little concerned...

Jul 2021
||
(0)
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Manager

The last time we did a product upgrade, it was pretty idiot proof. We just ran the EXE file, and our...

Jul 2021
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Manager

I like Lyniate's training materials. I am trying to get the professional certificate, and Lyniate is...

Jul 2021
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Manager

Lyniate has already been working on FHIR technology for almost five years. We are just getting to...

Jul 2021
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Analyst/Coordinator

Lyniate has been pretty straightforward with us. We have only gotten charged for one thing so far...

Jul 2021
||
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Manager

I really like Lyniate's support. The support people get right back to me. Once, something happened...

Jul 2021
||
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Manager

I would tell a peer that Rhapsody is a solid product and is pretty easy to work with. There is not a...

Jul 2021
||
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Analyst/Coordinator

Lyniate doesn’t do a whole lot of upgrades in general. They have the application that a developer...

Jul 2021
||
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Manager

Lyniate's support people are really good about saying that the system is or isn't working as...

Jul 2021
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Analyst/Coordinator

I have had few issues where there were things that could be improved on Rhapsody’s part. They don’t...

Jul 2021
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Analyst/Coordinator

Since being acquired by Lyniate, the communication points are limited. There weren’t enough...

Jul 2021
||
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Analyst/Coordinator

The vendor will choose a date and upgrade the system. I am not involved in the upgrading part, but...

Jul 2021
||
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Analyst/Coordinator

Lyniate could improve by putting some videos into the training documentation. They have screenshots...

Jul 2021
||
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Analyst/Coordinator

To get certified, we raise a request on the website, and then someone from Lyniate contacts us. They...

Jul 2021
||
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Director

We had a lot of support in our initial implementation. For upgrades, Lyniate is more hands off....

Jul 2021
||
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Director

The vendor's training is good for us because it is self-paced, so we don't have to take extra time....

Jul 2021
||
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Director

With our previous product, we had to have more experienced people do our coding because it was too...

Jul 2021
||
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Director

People are underusing the product because they don't realize the system's capabilities. I don't...

Jul 2021
||
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Analyst/Coordinator

Rhapsody works pretty well. I feel comfortable working on Rhapsody. I have worked with multiple...

Jul 2021
||
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Analyst/Coordinator

Once we tried to enter some data into the SQL database, but they don’t have any debugging in place,...

Jul 2021
||
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Analyst/Coordinator

Lyniate has the FHIR R4 feature that is pretty good and easy to use, and they have a lot of...

Jul 2021
||
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Analyst/Coordinator

I have had a couple of support tickets, and Lyniate has been super helpful. I haven't had any issues...

Jul 2021
||
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Analyst/Coordinator

One time, my questions were directed to a higher level at Lyniate by someone, and that was super...

Jul 2021
||
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Director

We have had a couple of issues with Rhapsody in the past, and Lyniate's teams have been super...

Jul 2021
||
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Director

We don't plan on going to any other engine. We are very happy with Rhapsody. We went through a long...

Jul 2021
||
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Director

Rhapsody has been very good. We have used Rhapsody for a lot of things. We have written temporary...

Jul 2021
||
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Director

We have a license for Rhapsody that includes so many interfaces. The license is very generous, so we...

Jul 2021
||
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Analyst/Coordinator

Rhapsody is super easy to use. We have so many help desk teams who manage after-hour support and...

Jul 2021
||
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Analyst/Coordinator

Lyniate is poor at delivering new technology. I don’t know too much about how they announce the new...

Jul 2021
||
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Analyst/Coordinator

I really like Lyniate’s support. Whenever we open the tickets, someone is on them and is trying to...

Jul 2021
||
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Analyst/Coordinator

At the beginning, we were involved with Lyniate’s management, but not really once we had the deal....

Jul 2021
||
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Analyst/Coordinator

Rhapsody is pretty reliable. The product quality is stable and robust. We are using Rhapsody...

Jul 2021
||
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Analyst/Coordinator

When we initially implemented Rhapsody, we did not have a good alerting system, and it was creating...

Jul 2021
||
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Analyst/Coordinator

I have never had to deal with Lyniate’s implementation team. I think they have a good training program....

Jul 2021
||
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Analyst/Coordinator

Rhapsody is good in terms of HL7 exchanges, and it is good in terms of XML, but it could be better...

Jul 2021
||
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Analyst/Coordinator

Installation-wise, Rhapsody is fine and is actually working quite well. We have one issue that isn't...

Jul 2021
||
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Director

We initially developed our own training based on our outreach. The vendor had modules, and our team...

Jun 2021
||
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Analyst/Coordinator

Our most recent Rhapsody update was pretty straightforward. We followed the steps and we were done.

Jun 2021
||
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Analyst/Coordinator

Rhapsody’s performance changes with the volume of data that comes across. With tests having...

Jun 2021
||
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Analyst/Coordinator

My relationship with Lyniate has been pretty good. They have been very helpful. The account...

Jun 2021
||
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Analyst/Coordinator

From the usage standpoint, we haven’t faced any issues with the product or the support. Rhapsody...

Jun 2021
||
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Analyst/Coordinator

The only thing that I am aware of that we pay Lyniate for is the licensing. We were trying to get...

Jun 2021
||
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Analyst/Coordinator

I have seen Rhapsody evolve over the years, and I feel it is a good, smooth product. I would highly...

Jun 2021
||
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Analyst/Coordinator

Lyniate's recommended approach to implementation is not the exact approach we took. They train a...

Jun 2021
||
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Analyst/Coordinator

We had one support issue with Rhapsody that was dragging on for many years.

Jun 2021
||
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Director

Rhapsody compares really favorably to other systems that I have used. It offers some really great...

Jun 2021
||
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Director

The merger has been really uneventful from my standpoint. It hasn't had a negative impact on...

Jun 2021
||
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Director

We definitely don't do APIs on Rhapsody right now. Most APIs are calls between applications. They...

Jun 2021
||
(0)
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Director

I don't think that Lyniate is really committed to the areas that I want to see them add on to. The...

Jun 2021
||
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Director

Lyniate has been really good as a services organization. I would give them fairly high marks. They...

Jun 2021
||
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Manager

I haven't seen any change in the support since Lyniate took over. I still have the same sales...

Jun 2021
||
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Manager

Lyniate keeps telling me that they are going to continue to support both of their products and that...

Jun 2021
||
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Manager

We may look out for API development in the future. Right now, I realign my vendors to deal with the...

Jun 2021
||
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Analyst/Coordinator

Rhapsody’s strengths are its flexibility and the ability to handle any situation that comes up. It...

Jun 2021
||
(0)
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Analyst/Coordinator

Lyniate could more tightly couple the message definition and mapping functionality into the product.

Jun 2021
||
(0)
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Analyst/Coordinator

We are looking to switch but not because of the quality of the product. The product does what it is...

May 2021
||
(0)
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Analyst/Coordinator

The product is good, and it is working. We upgraded to a newer version, and the upgrade was fairly...

May 2021
||
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Analyst/Coordinator

One major issue is that Lyniate doesn’t have a built-in database. They are working on that, but the...

May 2021
||
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Analyst/Coordinator

Rhapsody has a couple of quirks, but those quirks are nothing compared to what we used to deal with.

May 2021
||
(0)
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Analyst/Coordinator

The vendor is always coming up with something. They do what they say will do. They keep up with...

May 2021
||
(0)
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Analyst/Coordinator

We don’t do phone support with Lyniate. The web service does everything that we need it to do. We...

May 2021
||
(0)
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Analyst/Coordinator

We have been squeezed so much that I don’t think we are getting our money’s worth. Other systems are...

May 2021
||
(0)
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Manager

I evaluated the vendor and talked to their customers years ago, and I was blown away by the level of...

May 2021
||
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Manager

We are very happy with the integration capabilities of Rhapsody. There are a number of things that...

May 2021
||
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Manager

The vendor was extremely helpful in our initial migration. Initially, we didn't like the mapper at...

May 2021
||
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Manager

The vendor's training was so impressive because they molded the training to us. The vendor first...

May 2021
||
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Manager

I have been very happy with the vendor's representatives and specialty people. We have had good...

May 2021
||
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Director

We don't have a lot of contact with Lyniate because Rhapsody works very well. When the COVID-19...

May 2021
||
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Director

Rhapsody can be complex. It specializes in certain things, so not everyone who sits down in front of...

May 2021
||
(0)
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Director

Lyniate doesn't nickel-and-dime us. We are only charged for the communication points that we use in...

May 2021
||
(0)
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Director

Lyniate is very responsive. We don't really need them very often, but when we do, they are on top of...

May 2021
||
(0)
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Director

We have expanded our use of Rhapsody quite significantly. Initially, we got a very, very good deal...

May 2021
||
(0)
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Manager

We love that Lyniate has gained a market segment share with their recent acquisition and that they...

May 2021
||
(0)
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Manager

Our EMR vendor has told us that an organization of our size should probably have more interface...

May 2021
||
(0)
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Manager

Lyniate keeps their promises. Lyniate also has a ticketing system that ensures they follow up on...

May 2021
||
(0)
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Manager

When we bought Rhapsody, we were charged only for the original license. Early on, we bought a big...

May 2021
||
(0)
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Manager

Lyniate's academy training keeps us up to date with new versions of Rhapsody. We can take new tests...

May 2021
||
(0)
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Manager

Every once in a while, we find and report bugs in Rhapsody. There are still a few open bugs that...

May 2021
||
(0)
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Manager

What we see is what we get on pieces of Rhapsody’s build. We had someone who had never touched the...

May 2021
||
(0)
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Manager

We have had the same contact at Lyniate for a while. Our contact helps us with anything we need, and...

May 2021
||
(0)
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Manager

Lyniate is getting ready to release a new version of Rhapsody. We are anticipating that if we do...

May 2021
||
(0)
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Analyst/Coordinator

Rhapsody is still my favorite product. There are a couple of improvements that Lyniate could have in...

May 2021
||
(0)
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Analyst/Coordinator

Lyniate is not very good at support. We did one help desk ticket with them, and they sent an email...

May 2021
||
(0)
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Analyst/Coordinator

As much as Lyniate has changed over the last year, I have no idea what my satisfaction will be in...

May 2021
||
(0)
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Analyst/Coordinator

Things are a little different now with Lyniate because we are not so happy with them anymore. They...

May 2021
||
(0)
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Analyst/Coordinator

The vendor is seriously lacking in the training environment. The training isn't worth what they...

May 2021
||
(0)
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Analyst/Coordinator

We haven’t taken the latest upgrade because there were bugs in it, and we are waiting. The last...

May 2021
||
(0)
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Analyst/Coordinator

We made an update to the version of Rhapsody that we were on because there were a lot of nice...

May 2021
||
(0)
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Analyst/Coordinator

We have put in a couple development requests with Lyniate that have been granted over time. We have...

May 2021
||
(0)
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Analyst/Coordinator

We are very self-sufficient, so we don't actually have to contact Lyniate's help desk often. Every...

May 2021
||
(0)
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Analyst/Coordinator

We haven't done any formal training with Lyniate, but we are doing seminars every month where...

May 2021
||
(0)
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Analyst/Coordinator

Rhapsody works well when we have good, stable connections to different systems. The one thing that I...

May 2021
||
(0)
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Analyst/Coordinator

In the past, Rhapsody was limited when it came to transferring large files, but Lyniate has worked...

May 2021
||
(0)
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Analyst/Coordinator

Rhapsody currently allows us to create a table of items but doesn't let us add or subtract from the...

May 2021
||
(0)
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Analyst/Coordinator

Lyniate has been proactive. There was one big issue that Lynaite found before we did an upgrade, so...

May 2021
||
(0)
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Analyst/Coordinator

I would definitely recommend Rhapsody, but I would include the caveat that people have to be a...

May 2021
||
(0)
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Manager

Some scores are due to FHIR. Rhapsody works well, but it doesn't have the same level of ease as HL7,...

May 2021
||
(0)
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Manager

Rhapsody is an excellent product. Lyniate's support has, strangely, gotten even better over the last...

May 2021
||
(0)
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Manager

Lyniate is very proactive. They have a rollout for upgrades. They add features and have a package we...

May 2021
||
(0)
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Manager

Lyniate is very worth the money. We have a special super deal, and Rhapsody is a very good tool.

May 2021
||
(0)
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Manager

There have been some issues with Rhapsody's pricing from the beginning. Lyniate believes that they...

May 2021
||
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Director

Rhapsody allows us to do some things that we wouldn't be able to do in other systems. We are usually...

May 2021
||
(0)
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Director

We are very likely to recommend Rhapsody to others, and we have done so multiple times already. We...

May 2021
||
(0)
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Director

I don't think that our satisfaction with Rhapsody will change. It is a completely stable platform,...

May 2021
||
(0)
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Director

We just did some upgrades to the system, and we didn't have any problems. We only had five minutes...

May 2021
||
(0)
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Director

Before choosing this product, we did an extensive product evaluation of the market with the top...

May 2021
||
(0)
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Director

Rhapsody has a lot for new users to learn. Our approach has been to put new hires through the...

May 2021
||
(0)
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Director

We haven't had to go back to the vendor for much. They bring us new functionality and FHIR...

May 2021
||
(0)