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Maize Privacy Solution Comments
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KLAS Research Director - Joe VanDeGraaff
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Joe VanDeGraaff

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joe.vandegraaff@klasresearch.com

801-734-1587

 
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User Commentary

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Director

My experience with Maize Privacy Solution has been very good. The system has made our lives so much...

Jul 2021
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Director

The support has been amazing. All I have to do is send an email, and the support team is on it....

Jul 2021
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(0)
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Director

Maize Privacy Solution is very user friendly. It does everything that we would want a privacy...

Jul 2021
||
(0)
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Director

Maize Privacy Solution's user interface isn't quite as intuitive as I would like it to be. There are...

Jul 2021
||
(0)
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Director

The solution's user interface is a little challenging, but I still get everything that I need from...

Jul 2021
||
(0)
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Director

I am not behind the scenes enough to know what the vendor's product road map is. The solution is...

Jul 2021
||
(0)
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Director

We have been really happy with Maize Analytics' algorithms to identify issues proactively. They have...

Jul 2021
||
(0)
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Director

I like our patient base. It allows us to see whether we are looking at someone who is geographically...

Apr 2021
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(0)
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Director

Maize Privacy Solution isn't just for privacy. The vendor has also built out some analytic contact...

Apr 2021
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(0)
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Director

One of my concerns was whether I would be able to reach out to the vendor for clarification after my...

Apr 2021
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(0)
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Director

The analytics behind this software are very detailed. That is the double-edged sword about the...

Apr 2021
||
(0)
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Director

One of the things that I really liked about Maize Privacy Solution as we were going through and...

Mar 2021
||
(0)
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Director

Maize Privacy Solution seemed pretty comparable to most of the other products in the industry. It...

Mar 2021
||
(0)
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Director

Maize Analytics is very responsive when I have questions. I have regular meetings with them to go...

Mar 2021
||
(0)
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Director

In the past, Maize Analytics built out a lot more capabilities for custom reports for clients. That...

Mar 2021
||
(0)
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Director

The solution has been accurate. The nice thing about it is that if it flags an unexplained access, I...

Mar 2021
||
(0)
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Manager

The solution does a lot of the back-end work for us. With other solutions, we were having to do a...

Feb 2021
||
(0)
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Manager

The vendor's support has been amazing. All I have to do is send an email, and the vendor provides...

Jan 2021
||
(0)
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Manager

My experience has been very good with Maize Privacy Solution. This product has made our life so much...

Jan 2021
||
(0)
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Director

Overall, our experience has always been great with Maize Analytics. We are not interested in looking...

Jan 2021
||
(0)
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Director

We have been long-time users of Maize Analytics’ software, and we have certainly matured our use and...

Jan 2021
||
(0)
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Director

The vendor’s ongoing support is excellent. Sometimes the support people reach out to us before we...

Jan 2021
||
(0)
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Analyst/Coordinator

I have found that we are not using the solution's AI to its full capacity. We have been doing more...

Jan 2021
||
(0)
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Analyst/Coordinator

Our experience with the vendor has been fantastic. Their team is helpful and friendly. We can ask...

Jan 2021
||
(0)
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Director

For the most part, we are now on Maize Privacy Solution. We went through a formal RFP and narrowed...

Jan 2021
||
(0)
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Director

We have been very happy. There is still work to be done on some things, but the implementation...

Jan 2021
||
(0)
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Director

The vendor is delivering what they can. We have had continued weekly meetings with the vendor. They...

Jan 2021
||
(0)
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Analyst/Coordinator

The solution has been very useful. The vendor is constantly making improvements. The integration...

Jan 2021
||
(0)
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Director

I like the ease of use of the system. Maize Analytics is pretty good about upgrading the system. I...

Jan 2021
||
(0)
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Director

I like Maize Analytics' technical support. When I submit a ticket for something, Maize Analytics...

Jan 2021
||
(0)
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Director

We really like the vendor's support people. They are very easy to contact and work with, and they...

Jan 2021
||
(0)
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Director

Maize Analytics charges a one-time fee that covers everything. That deal works out really well for us....

Jan 2021
||
(0)
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Director

We get executive involvement from the very tip-top of Maize Analytics.

Jan 2021
||
(0)
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 or  to see details.

Director

The one struggle we are still having relates to maneuvering around the audits and the fields in the...

Jan 2021
||
(0)
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VP/Other Executive

Maize Analytics was a vendor that just kept coming up for us when we were making a decision. I saw...

Jan 2021
||
(0)
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VP/Other Executive

I hope to have the product live very soon. I want to have a tool that will make it so that we don't...

Jan 2021
||
(0)
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 or  to see details.

Director

We never had a problem with the implementation services. The initial implementation went off without...

Jan 2021
||
(0)
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Director

In terms of executive involvement, I have repeatedly talked with other executives and have one...

Jan 2021
||
(0)
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Director

Maize Analytics’ strength is their customer service; it is incredible. If we have issues, the...

Nov 2020
||
(0)
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Director

Maize Analytics takes an interesting approach with their product, and it works very well. They look...

Nov 2020
||
(0)
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Director

The challenges we have had have been about the EMR. The EMR collects the data, but once we get...

Nov 2020
||
(0)
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Director

Every once in a while, we run into something where I don’t understand why the system didn’t detect...

Nov 2020
||
(0)
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Director

When we did the implementation, we didn’t have any issues. That is where the vendor really shines....

Nov 2020
||
(0)
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Director

The vendor has been flexible around integration. We have talked about adding other systems, but we...

Nov 2020
||
(0)
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Director

At first, we found a few bugs in the system. They weren’t major bugs, but some formatting issues on...

Nov 2020
||
(0)
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Director

A couple of things would make the product a lot easier, and I have told the vendor about those...

Nov 2020
||
(0)
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Director

The vendor delivers new technology. There is a product that I want to look at that the vendor came...

Nov 2020
||
(0)
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Director

I have met with the vendor’s executives multiple times. We have had philosophical discussions on...

Nov 2020
||
(0)
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 or  to see details.

Director

The vendor supported us well during the COVID-19 crisis. They provided automatic tracing...

Nov 2020
||
(0)
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Director

The vendor doesn’t charge for every little thing. They have been very transparent in terms of...

Nov 2020
||
(0)
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VP/Other Executive

The vendor is the wind beneath my wings. We are saving a significant amount of money each quarter. I...

Nov 2020
||
(0)
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 or  to see details.

VP/Other Executive

The vendor has supported us seamlessly through the COVID-19 pandemic. We wouldn’t even know there...

Nov 2020
||
(0)
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 or  to see details.

VP/Other Executive

We have had a few people in a certain seat within our organization, and the vendor has always come...

Nov 2020
||
(0)
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VP/Other Executive

The functionality is meeting all of our needs; the vendor even anticipated some things that we...

Nov 2020
||
(0)
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VP/Other Executive

I know the vendor is constantly working on new technology. The vendor is proactive, and they are...

Nov 2020
||
(0)
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VP/Other Executive

The vendor absolutely avoided charging for every little thing. We recently renewed our contract, and...

Nov 2020
||
(0)
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Analyst/Coordinator

The Maize Analytics solution is a fun application if there is such a thing. It would be really...

Nov 2020
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

Between the training documentation and some excellent online training from Maize Analytics, I was...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The biggest strength that Maize Analytics has is creating focused reports. I have a few specific...

Nov 2020
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

It takes time for some of the enhancements to move in, but whenever the vendor promises something,...

Nov 2020
||
(0)
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Analyst/Coordinator

We have our annual cost, and that is all. I have a scheduled meeting with one of the trainers just...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor does upgrades either on nights or weekends. The vendor totally works around my schedule....

Nov 2020
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

We take so much data from Epic and integrate it into Maize Analytics’ solution. There are some...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor's support is great. When I was looking to quantify and capture COVID-19 data, the vendor...

Nov 2020
||
(0)
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 or  to see details.

Analyst/Coordinator

The solution delivers tangible outcomes because of the numbers I am getting and the way I can focus...

Nov 2020
||
(0)
 Thank you  Helpful

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CIO

Things are going well with Maize Analytics. Our support is more just from a technical standpoint,...

Nov 2020
||
(0)
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Manager

When we have an issue with this system, Maize Analytics is extraordinarily responsive. It is very...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

This solution flags what it considers to be impermissible access. It sends us a lot of data that...

Nov 2020
||
(0)
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Manager

When we first implemented this system, my understanding was that its machine learning would kick in...

Nov 2020
||
(0)
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 or  to see details.

Manager

Maize Privacy Solution can tell who accessed a record and when it was accessed. The solution can...

Nov 2020
||
(0)
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 or  to see details.

Manager

We can go into the solution, look at what has been flagged, and mark things as appropriate for an...

Nov 2020
||
(0)
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 or  to see details.

Manager

Maize Analytics has added many features to this product. They definitely try to help us out when we...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

Maize Privacy Solution and our EMR connect well. There is some noise that we haven't filtered out,...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

If we were starting from scratch, I would buy this solution again. I don't think that it is any...

Nov 2020
||
(0)
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 or  to see details.

Manager

Maize Privacy Solution is easy to use. Its dashboard is super user friendly. Someone with minimal...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Maize Analytics tried to deliver some new technology related to COVID-19. That technology didn't...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

One of Maize Analytics' executives is super invested in us. That person is amazing and knows their...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are still new with this product, but we haven't had a bad experience yet. I don't want to be a...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In a system like this, I would like to see more customization for facilities to be able to...

Nov 2020
||
(0)
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 or  to see details.

VP/Other Executive

The product was very easy to implement. The vendor was very accessible. They worked very closely...

Nov 2020
||
(0)
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VP/Other Executive

I have had the representative reach out to me and ask how things were when there wasn't a problem. I...

Nov 2020
||
(0)
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VP/Other Executive

The system is just a tiny bit complicated. There are a lot of bells and whistles in it. There are...

Nov 2020
||
(0)
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 or  to see details.

VP/Other Executive

The product definitely meets our needs. We bought the product for a specific purpose, and that...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

We were scheduled to go live with Maize Analytics' product, but due to technical difficulties on our...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Compared to our old vendor’s program, Maize Analytics’ system is night and day. I couldn’t wait to...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I really like that the system is more of a proactive tool instead of reactive tool. We can do our...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The customer service and the responsiveness from Maize Analytics are good. From the very beginning,...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Maize Analytics' support people are fantastic. I don't have to wait. I seriously wait less than an...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We recently had the vendor's annual user group call where they showed us their road map. I feel like...

Nov 2020
||
(0)
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Manager

Maize Analytics has been awesome during the COVID-19 crisis. They provided us with a free script...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had Maize Privacy Solution for several years before we changed it to a cloud-based solution. Back...

Oct 2020
||
(0)
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 or  to see details.

Manager

Some time ago, my organization changed Maize Privacy Solution to a cloud-based system. But my...

Oct 2020
||
(0)
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 or  to see details.

Manager

Maize Analytics' customer service is excellent. The vendor is always available when I have questions...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are really satisfied with the product. The vendor’s technical team is really responsive whenever...

Oct 2020
||
(0)
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 or  to see details.

Director

We decided to move to Maize Analytics’ product for a number of reasons that are related to cost and...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I want to see the vendor expand the customized reports. The product is great and is certainly...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

At the moment, there is one system that Maize Analytics’ system doesn’t integrate with, but we are...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Maize Analytics’ system is really meeting all of our needs. It really does what we need it to do,...

Oct 2020
||
(0)
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