Maize Privacy Solution Comments

 
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Patient Privacy Monitoring 2019: Who Stands Out in a Highly Competitive Market?
Patient Privacy Monitoring 2019:
Who Stands Out in a Highly Competitive Market?
April 2019
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Analyst/Coordinator

Functionality and Upgrades

I appreciate the product. Compared to what we were using before, the product is definitely filling a...

Jun 2020
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Analyst/Coordinator

Relationship

When we decided to go with Maize Analytics, they were very personable. I really appreciated the...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

The vendor monitors and manages the system for us. I don't think that we ever specifically...

Jun 2020
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Analyst/Coordinator

Interfacing and Integration

When we got the product, it worked well, but the product still needed more maturing. We helped the...

Jun 2020
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Analyst/Coordinator

Service and Support

Maize Analytics has provided us with an analyst who gives us a dedicated amount of time each week to...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

We find that most false positives in our environment are due to situations with workflows. We have...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

The UI needs some work. It is very flat and one dimensional. In the reports section, there is a lot...

Jun 2020
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Analyst/Coordinator

Relationship

Maize Analytics was very proactive about helping us identify triggers to monitor whether people are...

Jun 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

I would definitely buy Maize Privacy Solution again, but there is a little disclaimer. We like the...

Jun 2020
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Director

Win/Loss - Why they were selected (by current clients)

I would say that the solution is definitely part of our long-term plans. When we made the purchase...

Apr 2020
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Analyst/Coordinator

Service and Support

Overall, I have been very happy with our experience with Maize Analytics. I am very happy with the...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

We need some of the reports to be very specific, but the reporting isn’t specified for one...

Apr 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

The vendor doesn’t nickel-and-dime. When we had the storage issues, the vendor helped us out without...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

The vendor has come out with some very helpful features lately. There has been a lot of positive...

Apr 2020
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Analyst/Coordinator

Relationship

The vendor's executives are always open and willing to help. We can reach out anytime, and they are...

Apr 2020
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Director

Functionality and Upgrades

Getting the reporting we want is a little cumbersome. There is some work in progress that I probably...

Apr 2020
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Director

Functionality and Upgrades

Maize Analytics' product doesn't offer the kind of reports that our departments want to see. We are...

Apr 2020
 Helpful

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Director

ROI / Cost (care and feeding)

The vendor doesn't nickel-and-dime us at all. As a matter of fact, more often than not, they do...

Apr 2020
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Director

Functionality and Upgrades

The product doesn't just sit out there on a limb all by itself while people dread using it. Managers...

Apr 2020
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Director

Service and Support

We have been working with Maize Analytics a lot recently because of COVID-19. They recently came out...

Apr 2020
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VP/Other Executive

Service and Support

I have had a very positive experience all around with Maize Analytics' customer service, response...

Apr 2020
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VP/Other Executive

Service and Support

We have a lot of bureaucracy and a lot of very old systems. The way we do things may be archaic. All...

Apr 2020
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VP/Other Executive

Future Outlook

The software is a fantastic resource for reactive auditing. When a particular issue has been...

Apr 2020
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VP/Other Executive

Implementation and Training

The vendor has been excellent in helping us with the implementation. They have been very...

Apr 2020
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VP/Other Executive

Relationship

I was super impressed with the program manager and contact. That person was super available and...

Apr 2020
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VP/Other Executive

Other Observations & Comments

There isn't anything that comes to mind when I think of what Maize Analytics could improve. As we...

Apr 2020
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VP/Other Executive

Relationship

The vendor is definitely a partner. Our working relationship is very positive. I have a coordinator...

Apr 2020
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VP/Other Executive

Functionality and Upgrades

The product is awesome and is working well for us. The analytics that Maize Privacy Solution...

Apr 2020
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VP/Other Executive

Technology

We aren't getting churn from the system. With any new system, we are going to get churn during the...

Apr 2020
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VP/Other Executive

Interfacing and Integration

I want to do all of our own alerts ourselves. The tool is pretty powerful, and I haven't had any...

Apr 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

We have activated codes for COVID-19, and we are monitoring that. The code activation is how we have...

Apr 2020
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Director

Functionality and Upgrades

We have had a lot of successes, but we have had a challenge as well, and that has been trying to...

Feb 2020
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Director

Future Outlook

Maize Analytics is doing wonderfully. We are very happy and hope to stay with them for many years.

Feb 2020
 Helpful

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Director

Lessons Learned

The biggest thing we have done to leverage the capability of Maize Analytics’ tool has been going...

Feb 2020
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Director

Service and Support

The support has been phenomenal. The support people are always extremely open to hearing our ideas....

Feb 2020
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Director

Functionality and Upgrades

I struggle to think of areas that need improvement because we are really satisfied with the product....

Feb 2020
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VP/Other Executive

Functionality and Upgrades

Maize Analytics is wonderful to work with. They have helped us develop guidelines for how many...

Jan 2020
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VP/Other Executive

Relationship

Maize Analytics does extremely well at being open to new ideas. If they can't do exactly what we are...

Jan 2020
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VP/Other Executive

Functionality and Upgrades

The system's artificial intelligence helps us to sort out who should and shouldn't be in patient...

Jan 2020
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VP/Other Executive

Functionality and Upgrades

We have not had a need for training from Maize Analytics because my user is very experienced.

Jan 2020
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Analyst/Coordinator

Functionality and Upgrades

Maize Analytics is doing very well. We use their program every day. Maize Analytics has created...

Jan 2020
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Analyst/Coordinator

Functionality and Upgrades

The system learns from the data we feed it. We can train the product to know what is appropriate and...

Jan 2020
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Analyst/Coordinator

Other Observations & Comments

The product is the best it can be right now, considering the industry. There is so much data in...

Jan 2020
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Director

Functionality and Upgrades

We have built an audit piece that looks at major news feeds and notifies us about people who could...

Jan 2020
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Director

Implementation and Training

We have to work out the bugs with anything. The initial training and ongoing training have been very...

Jan 2020
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Director

Relationship

We have regular calls with our account representative. Maize Analytics keeps all promises. We can...

Jan 2020
 Helpful

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Director

Functionality and Upgrades

The system is brand new, so there is a lot to learn. There is so much that the system can do. When...

Jan 2020
 Helpful

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Director

Functionality and Upgrades

We would definitely recommend the product to a peer. We love it, and it is doing so much for us. We...

Jan 2020
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Director

Service and Support

The solution is self-learning, and the vendor also provides a lot of support as customers go through...

Jan 2020
 Helpful

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Director

Relationship

I have never been as happy with any other vendor as I am with Maize Analytics. I would give the...

Jan 2020
 Helpful

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Director

Implementation and Training

I am very familiar with applications and how they function in integration. The project was seamless....

Jan 2020
 Helpful

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Director

Functionality and Upgrades

We were using a privacy solution from a different vendor, and that was garbage. We didn’t really do...

Jan 2020
 Helpful

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Director

Implementation and Training

The training process was really good. Maize Analytics gave us the option of having them fly to us...

Jan 2020
 Helpful

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Director

Relationship

The responsiveness and accuracy from Maize Analytics are second to none. Maize Analytics doesn’t...

Jan 2020
 Helpful

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Director

Other Observations & Comments

I have had no issues with the solution. Before I came on board, our team decided to have the...

Jan 2020
 Helpful

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Director

Service and Support

Our organization has really had no issues as a whole. Maize Analytics is super responsive even with...

Jan 2020
 Helpful

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Director

Functionality and Upgrades

The biggest win for us is the amount of environment scanning that we can do. Having thousands of...

Jan 2020
 Helpful

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Director

Service and Support

We were working with Maize Analytics on a development opportunity. I always value vendors that are...

Jan 2020
 Helpful

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Director

Implementation and Training

An opportunity for improvement for Maize Analytics would probably tie back to training and...

Jan 2020
 Helpful

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Director

ROI / Cost (care and feeding)

I absolutely feel like I have gotten my money’s worth. We are seeing a reduction in FTEs, but the...

Jan 2020
 Helpful

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Manager

Functionality and Upgrades

I think that Maize Analytics is fantastic. I have had nothing but good experiences with them and...

Jan 2020
 Helpful

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Manager

Functionality and Upgrades

I have been working hand in hand with our representative to train the product and to implement...

Jan 2020
 Helpful

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Manager

Functionality and Upgrades

I have been doing audits of both the Maize Analytics system and our enterprise vendor's system. But...

Jan 2020
 Helpful

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Manager

Service and Support

Maize Analytics trained me. I had four one-hour training sessions in the beginning. Since then, our...

Jan 2020
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Director

Service and Support

Maize Analytics' people are high quality. I haven't encountered any people that I had to teach...

Nov 2019
 Helpful

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Director

Implementation and Training

Maize Analytics provides so much training. Their documentation is outstanding. If people prefer to...

Nov 2019
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Director

Relationship

I have no complaints, and that is very unusual for me. I am always super picky about things working...

Nov 2019
 Helpful

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Director

Relationship

Of all the many vendors that I have worked with over the years, Maize Analytics is the most amazing...

Nov 2019
 Helpful

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Director

Implementation and Training

Maize Analytics is amazingly customer oriented. They actually have people who are dedicated to us....

Nov 2019
 Helpful

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Director

ROI / Cost (care and feeding)

Maize Analytics doesn't just sit there and nickel-and-dime us to death. Around the same time that we...

Nov 2019
 Helpful

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Director

Service and Support

We had a problem on the weekend, and we got a response from an executive within 10 minutes, and the...

Nov 2019
 Helpful

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Director

Functionality and Upgrades

The people who use the system are from a wide variety of roles, and the way the user interface is...

Nov 2019
 Helpful

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Analyst/Coordinator

Implementation and Training

So far, we have had fewer training sessions than Maize Analytics has recommended. I was told that...

Nov 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Before we implemented Maize Privacy Solution, we did not have another system. We were just running...

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

The system we have set up is currently giving us a lot of flags, but we will work with Maize...

Nov 2019
 Helpful

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Analyst/Coordinator

Service and Support

Maize Analytics' customer service has been pretty phenomenal. I don't have to ask for things twice....

Nov 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

The implementation was pretty effortless for us. Maize Analytics worked with our EMR team. They...

Nov 2019
 Helpful

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Analyst/Coordinator

Win/Loss - Why they were selected (by current clients)

When we were deciding which vendor to go with, we looked at Maize Analytics and another vendor. We...

Nov 2019
 Helpful

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CIO

Functionality and Upgrades

With Maize Privacy Solution, we have been able to do a lot more with monitoring our employees'...

Mar 2019
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CIO

Lessons Learned

Looking back, we should have been a little more aggressive in terms of the implementation of Maize...

Mar 2019
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VP/Other Executive

Service and Support

I can’t think of an opportunity for Maize Analytics to be better. I was totally blown away by their...

Jan 2019
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VP/Other Executive

Service and Support

Maize Analytics is always available if we need to talk to them for support. The tool is complicated,...

Jan 2019
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

Maize Analytics doesn’t nickel-and-dime. That was huge for me. Other vendors want to charge us every...

Jan 2019
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

I received my money’s worth with the tool, and the tool is going to make us more money.

Jan 2019