Maxim Health Information Services Outsourced Coding Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 8:10:01 PM and Model.EvProductId = 77077

Commentary Summary

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User Commentary

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Director

Relationship

The vendor hasn't met our expectations. We are questioning our use of their service. They do okay,...

Nov 2019
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Director

Other Observations

Maxim Health Information Services does external auditing for us. According to the vendor, our coding...

Nov 2019
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Manager

People and Knowledge

We have had great luck with the edit coders from Maxim Health Information Services. They are very...

Oct 2019
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Manager

Relationship

We have great contact with the executives. They call me several times a week. The executives get...

Oct 2019
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Manager

Relationship

We have had difficulties in the past, and the vendor's management and upper management have been...

May 2019
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Manager

Relationship

I hear from the auditor about how the coders are meeting the productivity metrics, so that is...

Sep 2018
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Manager

Tools and Methodology

Maxim Health Information Services has a very in-depth test for all of their coders that really tests...

Jun 2018
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Manager

People and Knowledge

If some of our staff members are busy, Maxim Health Information Services has no issues with...

Jun 2018
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Manager

Relationship

We have standards for coding accuracy. Maxim Health Information Services has their own standards. If...

Jun 2018
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Manager

Relationship

I have known a few account executives over the years. I can reach out to my account executive if I...

Jun 2018
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Manager

People and Knowledge

My coders have been a solid team. The coders are my go-to people.

Jun 2018
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Manager

Relationship

Maxim Health Information Services is very responsive. They address our needs and concerns, and they...

Jun 2018
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Manager

People and Knowledge

We have some challenges with the workers from Maxim Health Information Services, but we have the...

Jun 2018
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Director

Other Observations

We want to get to the point where we don’t have to outsource our coding, but we will likely always...

Nov 2017
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Director

People and Knowledge

We would like Maxim Health Information Services' coders to improve on quality and productivity, but...

Nov 2017
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Director

Relationship

The coders from Maxim Health Information Services are receptive. When they have issues, they go...

Nov 2017
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Director

Project Results

The coders from Maxim Health Information Services regularly have a 95% accuracy rate. The coders...

Nov 2017
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Director

Project Results

Maxim Health Information Services has a quick turnaround time. We get charts back within the same...

Nov 2017
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Director

Project Results

Maxim Health Information Services' QA processes are good. We get detailed reports from the firm. If...

Nov 2017
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Director

Relationship

The coders from Maxim Health Information Services communicate with our staff. The coders always...

Nov 2017
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Director

People and Knowledge

Maxim Health Information Services has been really good. We have had only one instance when we needed...

Nov 2017
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Director

Other Observations

We meet with the executives from the firm once or twice a year.

Nov 2017
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Director

People and Knowledge

We hired Maxim Health Information Services for coding support. They could not give us the quality we...

Nov 2017
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Director

Other Observations

Maxim Health Information Services' quote was very reasonable. I actually considered transferring all...

Nov 2017
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Manager

Other Observations

Maxim is quite responsive, and they always have a large number of coders ready and available. If we...

Oct 2017
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Manager

People and Knowledge

Maxim doesn't give us the highest quality coders. The vendor has a lot of coders, but those coders...

Oct 2017
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Manager

Project Results

I had Maxim Health Information Services in place probably for less than a year. To be honest, I...

Oct 2017
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Manager

People and Knowledge

We needed to train some people from Maxim, and that was a huge disaster because of the people that...

Oct 2017
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Director

Tools and Methodology

Maxim Health Information Services has a very large pool of coders to pull from. Also, they were...

Oct 2017
 Helpful

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Director

Tools and Methodology

The quality of the vendor's coders is not the best. They provide us with the coders we need, but...

Oct 2017
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