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RevUp Commentary
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Schafer Jackson
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KLAS Research Director - Schafer Jackson
 
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Telehealth & Remote Patient Monitoring Ecosystem 2023: Vendor-Reported Capabilities and Customer Adoption
Telehealth & Remote Patient Monitoring Ecosystem 2023:
Vendor-Reported Capabilities and Customer Adoption
July 2023
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Remote Patient Monitoring 2023: Healthcare Organizations Test Solutions in Rapidly Evolving Market
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MD Revolution RevUp: First Look 2022
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User Commentary

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COO

Operations

For training, MD Revolution offers support and training as we bring on new folks who need to deal...

Feb 2024
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COO

Relationship

With MD Revolution, we would like to see more proactive engagement. We meet on a monthly basis, and...

Feb 2024
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COO

Product

With MD Revolutions, every issue we raise gets resolved, but it may take a while. We have the...

Feb 2024
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Manager

Relationship

The support is amazing, and we don't have any issues. Anytime we have a question or anything, the...

Dec 2023
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Manager

Product

RevUp is integrated a bit with another one of our systems, but we are also able just to pull things...

Dec 2023
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Manager

Product

We would like better management in terms of diabetes or blood pressure monitoring that the patients...

Dec 2023
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Manager

Relationship, Product

RevUp definitely helps us get all the information that we need and gives us extra support. No matter...

Dec 2023
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Manager

Relationship, Product

MD Revolution breaks things down according to what we are able to submit to insurance and what we...

Dec 2023
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Manager

Relationship

Telephonic enrollment where the vendor was doing outbound calls to patients to recruit them to the...

Dec 2023
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Manager

Product

The technology of RevUp is very good. The equipment works great, and all the end user has to do is...

Dec 2023
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Manager

Relationship, Product

The nursing support behind remote patient monitoring and, more importantly, chronic care management...

Dec 2023
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Manager

Loyalty, Relationship

I have been very vocal about the concerns and issues we have had. We have put a plan together to try...

Dec 2023
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Analyst/Coordinator

Product, Value

MD Revolution could probably be going a little more in depth with cost sharing with patients when...

Dec 2023
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Analyst/Coordinator

Relationship

MD Revolution is really good about keeping up on the escalations. I will give them kudos for that....

Dec 2023
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Physician

Product

If MD Revolution had a good blood pressure monitor, things would be great. The vendor is using a...

Oct 2023
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Manager

Relationship, Product

I have to call MD Revolution. They don't call me. We haven't seen anything new from the program, and...

Oct 2023
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Manager

Relationship

MD Revolution is anxious to help us in any way possible. They offer to help us all the time. They...

Oct 2023
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Manager

Product, Value

RevUp doesn't really drive tangible outcomes for us. We get very few outcomes that escalate into...

Oct 2023
||
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Manager

Culture, Product, Value

RevUp works with patients to make decisions that don't always include physicians. We enroll patients...

Oct 2023
||
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Manager

Product

One thing that RevUp offers in connection with chronic care management and RPM programs is basically...

Oct 2023
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VP/Other Executive

Product

There are timelines that MD Revolution has pushed back. So they don't necessarily keep their...

Sep 2023
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VP/Other Executive

Loyalty, Product

My recommendation to someone looking into this product would be that the product is pretty easy to...

Sep 2023
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VP/Other Executive

Product

The biggest thing that MD Revolution is lacking is some reporting capabilities. Our business relies...

Sep 2023
||
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VP/Other Executive

Loyalty, Product

If it were up to me, I would probably not buy RevUp again because there are better solutions. I have...

Sep 2023
||
(0)
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VP/Other Executive

Relationship

The vendor will meet with us as needed, and they will bring in their leadership team to push things...

Sep 2023
||
(0)
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VP/Other Executive

Relationship

We have brought our pain points up to the vendor. They understand the needs, and they are responsive...

Sep 2023
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(0)
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Director

Relationship, Product

There are two end users in a way. There is the provider end user and the patient end user. RevUp is...

Jul 2023
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Director

Product

We would like better integration with our EMR. One thing that is required to report information out...

Jul 2023
||
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Director

Product

I have always struggled with getting data from MD Revolution, either internal data or data from...

Jul 2023
||
(0)
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Director

Relationship

I would tell a peer that they are more likely to succeed with their own goals, whatever they might...

Jul 2023
||
(0)
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Director

Relationship

There was a period of time a while back when I believe MD Revolution changed the personnel who were...

Jul 2023
||
(0)
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Director

Relationship

We have had some issues. They haven't been with our current account executive, but since I have come...

Jul 2023
||
(0)
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Manager

Relationship

It is nice that the vendor makes contact with patients during the month.

Apr 2023
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(0)
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Manager

Product

MD Revolution could help our attempts to get people to actually sign up with RevUp. People are leery...

Apr 2023
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View All Reports
Related Reports
Performance
KLAS article icon
Remote Patient Monitoring 2023
30 May 23    |   Ciera Walker and Schafer Jackson
Remote patient monitoring (RPM) has demonstrated promising outcomes † —including earlier intervention and reduced utilization, outcomes that are critical in value-based care arrangements. The options for RPM are rapidly evolving, with many factors for healthcare organizations to consider. Reimbursement is an ongoing question, with some healthcare organizations feeling they can’t rely solely on reimbursement from CPT codes. Integration—with both the EMR and monitoring devices—is also vitally important to maintaining an RPM program’s viability. Additionally, RPM can require additional staff, though many vendors offer services to help alleviate this burden. Given all the factors at play, some healthcare organizations are starting with small pilots, testing to see which technology works. This report explores the customer experience with RPM technology in several key areas, including partnership, innovation, ease of use, and integration. † See KLAS’ 2022 RPM report for more details on the outcomes organizations are achieving and how they financially support their RPM programs.
First Look
KLAS article icon
MD Revolution RevUp
10 June 22    |   Aurene Wilford and Schafer Jackson
Healthcare organizations are increasingly needing to provide wraparound care and attention to a large number of patients outside of office visits, often in remote settings. They want to be able to track patient conditions, offer interventions, and improve outcomes while minimizing the workload of clinical staff and maintaining financial viability. This report is a first look at MD Revolution’s care management platform, RevUp, which assesses, manages, and monitors patients—thereby assisting care managers and proactively encouraging remote patient engagement.



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