Aerial for Population Health Management Comments

 

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Current Time Inside Cache Tag Helper: 9/20/2020 5:16:14 AM and Model.EvProductId = 79836

Commentary Summary

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User Commentary

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Manager

Implementation and Training

We directly interface with Medecision, and they haven’t been on-site to train in a long time even...

Nov 2019
 Helpful

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Manager

Service and Support

We have had some issues with the support team. The service isn’t very proactive because typically,...

Nov 2019
 Helpful

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Manager

Technology

Medecision can implement very complex technology very quickly. It is very impressive what they can do....

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

Medecision has partnered with us, so they are actually building the functionality that we want them...

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

The reporting features are pretty dependable. We can run our own reports without having to depend...

Oct 2019
 Helpful

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Manager

ROI / Cost (care and feeding)

We don’t feel like we are nickel-and-dimed at all. If we have issues, the vendor is quick to respond...

Oct 2019
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Our providers use the system to submit electronic authorization requests, and the number of digits...

Oct 2019
 Helpful

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Manager

Functionality and Upgrades

We use the tool for analytic reports. The tool works well for our providers when submitting...

Oct 2019
 Helpful

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Manager

Functionality and Upgrades

An issue or problem that Medecision needs to address is their user documentation.

Oct 2019
 Helpful

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Manager

Functionality and Upgrades

The system needs to be a little more user friendly so that people who don’t go through formal...

Oct 2019
 Helpful

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Manager

Functionality and Upgrades

We weren’t always sure what reports were available out of the different modules. We had to do a lot...

Oct 2019
 Helpful

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Manager

Functionality and Upgrades

The tool meets our needs, but things get complicated in terms of population health management.

Oct 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

Reporting is a weak spot for the system. Medecision has work to do to get the functionality to meet...

Oct 2018
 Helpful

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VP/Other Executive

Relationship

We are working on a strategic partnership with Medecision and migrating some of our proprietary...

Oct 2018
 Helpful

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VP/Other Executive

Other Observations & Comments

Medecision has really helped support us, and they have grown with us and have kept up with our...

Oct 2018
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

We use a lot of analytics outside of the system because reporting is Medecision's weakness. We have...

Oct 2018
 Helpful

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VP/Other Executive

Other Observations & Comments

We have regular meetings with Medecision. We participate in UGMs and have conversations there. We...

Oct 2018
 Helpful

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CEO/President

Functionality and Upgrades

Medecision’s system is not that sophisticated. We have had a partnership with them for so long, and...

Oct 2018
 Helpful

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CEO/President

Functionality and Upgrades

Medecision's tool is very rudimentary, and they haven’t improved it. Medecision installed their...

Oct 2018
 Helpful

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CEO/President

Service and Support

Medecision is lousy at helping us with strategic goals. We only approached Medecision because we...

Oct 2018
 Helpful

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CEO/President

Technology

Medecision is substandard for innovation in their space. They just haven’t put any money into R&D as...

Oct 2018
 Helpful

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Manager

Functionality and Upgrades

The Medecision system is very user friendly; it is great. Another system we currently use doesn’t...

Oct 2018
 Helpful

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Manager

Service and Support

In the past, Medecision has always worked with us and given us what they can. We primarily work with...

Oct 2018
 Helpful

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Manager

Interfacing and Integration

Other providers in our network also utilize the system for referral entry, and it is great to be...

Oct 2018
 Helpful

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Manager

Functionality and Upgrades

Medecision's tool works fine. The care-planning tool and the goals section are good. We can document...

Sep 2018
 Helpful

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Manager

Functionality and Upgrades

We are very adept at using Medecision's tool. We have been using it for a long time. It is easy to...

Sep 2018
 Helpful

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Manager

Service and Support

Medecision has always been responsive to incidents. I always like it when they have more...

Sep 2018
 Helpful

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Manager

Service and Support

Medecision has user conferences annually, and that is a nice opportunity for me to present them with...

Sep 2018
 Helpful

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Manager

Functionality and Upgrades

It is hard to prove an ROI with the Medecision tool. It is very hard to prove whether our work in...

Sep 2018
 Helpful

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Manager

Functionality and Upgrades

With Medecision's tool, there are soft outcomes. A lot of the outcomes are related to customer...

Sep 2018
 Helpful

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Manager

Service and Support

The service has been excellent with Medecision. We had problems in the early days, but the tool has...

Sep 2018
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

We made some major investments with Medecision over the last several years to have the system...

Sep 2018
 Helpful

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Manager

Functionality and Upgrades

It is very easy to train people on how to use the Medecision tool. The tool is very intuitive and...

Sep 2018
 Helpful

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Manager

Implementation and Training

Medecision went to a different model of upgrading, and that model wasn’t something that we were able...

Sep 2018
 Helpful

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Manager

ROI / Cost (care and feeding)

We are now at a point where we aren't being charged for every little thing by Medecision, but at the...

Sep 2018
 Helpful

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Manager

Relationship

At times, we were able to escalate things and get the executives from Medecision involved. That was...

Sep 2018
 Helpful

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Manager

Functionality and Upgrades

We use Medecision's product to help with our referrals. We have recommended Medecision multiple...

Aug 2018
 Helpful

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Manager

Service and Support

Medecision’s services have improved. We lost an IT person who was great to work with, but we...

Aug 2018
 Helpful

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Manager

Interfacing and Integration

We do have some issues right now that we are dealing with. We have a system that isn't compatible...

Aug 2018
 Helpful

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Manager

Functionality and Upgrades

Any enhancements or improvements to the system would cost us money, and our company is not going to...

Aug 2018
 Helpful

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Manager

Functionality and Upgrades

The Medecision system is user friendly, and our doctors like and use it.

Aug 2018
 Helpful

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Manager

ROI / Cost (care and feeding)

The Medecision product is expensive. When customers use a PMPM model and are in a low dollar range,...

Aug 2018
 Helpful

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Manager

Relationship

I have been a longtime client of Medecision, so I had to tell them where they went wrong. They took...

Aug 2018
 Helpful

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CMIO

Functionality and Upgrades

Our homegrown system is connected with Medecision’s systems. Aerial for Population Health Management...

Aug 2018
 Helpful

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CMIO

Functionality and Upgrades

Medecision’s software started out as a payer application, so it didn’t work well for providers. The...

Aug 2018
 Helpful

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CMIO

Functionality and Upgrades

Medecision has improved their software and made it more provider friendly. We would like to move off...

Aug 2018
 Helpful

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Manager

Functionality and Upgrades

We use the tool primarily for care management; we manage populations of patients. We have multiple...

Jul 2018
 Helpful

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Manager

Functionality and Upgrades

Medecision's care coordination tool was supposed to be for care managers to use for gaps in care,...

Jul 2018
 Helpful

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Manager

Functionality and Upgrades

When we compare Cerner's HealtheCareManager to Aerial for Population Health Management, the...

Jul 2018
 Helpful

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Manager

Functionality and Upgrades

We are partnering with Medecision to develop new technology. Anything new is really slow to come out...

Jul 2018
 Helpful

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Manager

Functionality and Upgrades

One of the pieces of functionality we need from Medecision is related to the text messaging between...

Jul 2018
 Helpful

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Manager

Service and Support

Medecision’s support team is exceptional, and their support process is really great. They created a...

Jul 2018
 Helpful

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Manager

Interfacing and Integration

There has not been a tool that we haven't been able to integrate with the Aerial platform.

Jul 2018
 Helpful

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Manager

Functionality and Upgrades

We do a lot of reporting outside of the Aerial tool for care management that we are not able to do...

Jul 2018
 Helpful

 or  to see details.

Manager

Interfacing and Integration

Medecision could improve by combining their different platforms into one platform and really...

Jul 2018
 Helpful

 or  to see details.

Manager

Relationship

Medecision is an excellent partner in terms of helping us identify and achieve our strategic goals.

Jul 2018
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Medecision can provide benchmarking data, but we have to ask them for it; the data isn't pushed to...

Jul 2018
 Helpful

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Director

Interfacing and Integration

Based on what I hear, the system encompasses all the staff members require to handle the patients....

Jul 2018
 Helpful

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Director

Service and Support

I like the Medecision support people. They are on top of things whenever we have issues. When an...

Jul 2018
 Helpful

 or  to see details.

Director

Technology

Medecision's hosted facility for the system is based in Texas. A lot depends on what connectivity a...

Jul 2018
 Helpful

 or  to see details.

Director

Service and Support

A few months ago, we told Medecision about a problem on their end. They promised to fix the problem...

Jul 2018
 Helpful

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Director

Service and Support

We are pretty satisfied with the system. But if our satisfaction doesn't improve, Medecision will be...

Jul 2018
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We use the system for authorizations and claims analysis. There are a lot of reporting features that...

Jun 2018
 Helpful

 or  to see details.

Director

Technology

The good thing about the system is that it is in the cloud. We used to have a system that required a...

Jun 2018
 Helpful

 or  to see details.

Director

Service and Support

Medecision's support people are awesome. I can email them, and they respond within an hour. They are...

Jun 2018
 Helpful

 or  to see details.

Director

Interfacing and Integration

We have a lot of internal integration issues with the system. It is just different from our EMR. We...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

The Medecision system is very easy for end users to use. They are comfortable with the system and...

Jun 2018
 Helpful

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Director

Sales and Contracting

Medecision doesn’t nickel-and-dime us. Typically, they bill the same amount every month. There are...

Jun 2018
 Helpful

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Manager

Functionality and Upgrades

I would like to see the reporting and letter issues fixed, and I want to be able to see and track...

Jun 2018
 Helpful

 or  to see details.

Manager

Service and Support

Medecision has been great at supporting our population health journey, providing the tools we need,...

Jun 2018
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Medecision has an array of things that they do very well in terms of case management. They have...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

We have been frustrated with the analytics that Medecision does for us. The system just isn't nimble...

Jun 2018
 Helpful

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Director

Service and Support

We are using Medecision's product for analytics because the population health department at our ACO...

Jun 2018
 Helpful

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CMIO

Other Observations & Comments

We are starting in an area where Medecision is weak. Their care management application is not weak....

Nov 2017
 Helpful

 or  to see details.

CMIO

Functionality and Upgrades

Aerial for Population Health Management continues to be great. We are moving forward with a series...

Nov 2017
 Helpful

 or  to see details.

CMIO

Functionality and Upgrades

In some areas we are backing off from using Aerial for Population Health Management. Medecision has...

Nov 2017
 Helpful

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CMIO

Future Outlook

A company cannot move on all features and functions as quickly as they need to. Medecision has...

Nov 2017
 Helpful

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CMIO

Other Observations & Comments

Aerial for Population Health Management uses claims to generate clinical programs and to run...

Nov 2017
 Helpful

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CMIO

Functionality and Upgrades

Aerial for Population Health Management uses claims in a health summary. It is a relatively new...

Nov 2017
 Helpful

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VP/Other Executive

Functionality and Upgrades

We are using Aerial's care management functionality the most. We use the claims analyzer. That...

Oct 2017
 Helpful

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VP/Other Executive

Functionality and Upgrades

We have a patient longitudinal record. It ingests the real-time HIE feeds from some networks, and it...

Oct 2017
 Helpful

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VP/Other Executive

Functionality and Upgrades

We are sending claims directly into Aerial for Population Health Management. It ingests the claims...

Oct 2017
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

I am not sure whether the timeliness issues are due to us or Medecision. Some of our problems are...

Oct 2017
 Helpful

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VP/Other Executive

Lessons Learned

We are taking data from our systems and taking data from other systems, and Aerial for Population...

Oct 2017
 Helpful

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VP/Other Executive

Other Observations & Comments

We run our own risk stratification, and we use Medecision’s. We run a predictive artificial...

Oct 2017
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

For claims-based gaps in care, we have been working with Medecision, and we are pretty satisfied...

Oct 2017