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MediRevv Extended Business Office
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Mollie Hunt
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Extended Business Office Services 2021: Achieving Profitability While Reducing the Administrative Burden
Extended Business Office Services 2021:
Achieving Profitability While Reducing the Administrative Burden
October 2021
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VP/Other Executive

People and Knowledge

The people who we interface with at MediRevv are fantastic. The teams and client managers have a lot...

Jun 2022
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VP/Other Executive

Relationship

MediRevv has been a good partner in a challenging space. The firm still has room for improvement in...

Jun 2022
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Director

Relationship

We have regular calls with the firm. We also get regular reports from them to show us where the A/R...

Jun 2022
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Director

Relationship

In the past, when negotiating our contract with the firm, I had some issues with what the firm gave...

Jun 2022
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Director

Relationship

The firm's acquisition has been seamless for us. We were told about the acquisition over the phone....

Jun 2022
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(0)
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Manager

Project Results

MediRevv acts as our self-pay vendor, so they make outbound calls and receive inbound calls with...

Jun 2022
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Manager

Project Results

There have been occasional missteps where the firm's customer service hasn't handled calls...

Jun 2022
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(0)
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Manager

People and Knowledge

MediRevv knows the business, and they have a proven track record.

Jun 2022
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(0)
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Director

ROI and Cost

We have run into a few struggles with MediRevv. I understand that every company's job is to worry...

Jun 2022
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Director

Relationship

MediRevv is extremely communicative, and they do stay in contact and let us know what they are...

Jun 2022
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Director

People and Knowledge

The firm could improve their staff consistency in working our accounts. The regular hourly employees...

Jun 2022
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(0)
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Director

People and Knowledge

Our collaboration with MediRevv's staff members has been amazing. Their response times are minimal....

Dec 2021
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Director

Tools and Methodology

MediRevv has helped us get our revenue inventory to a satisfactory point so that we can report to...

Dec 2021
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Director

Project Results

We have sent MediRevv a lot of inventory. I was very pleased when I went through our inventory. I...

Dec 2021
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Director

Relationship

MediRevv offers unsolicited suggestions. They ask us what we think about something, or they tell us...

Dec 2021
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Director

Tools and Methodology

Whenever we submit any requests for reports, information, or data, MediRevv is immediately on top of...

Dec 2021
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Director

Relationship

Executives sometimes jump in and ask how everything is going. They are responsive. I can send an...

Dec 2021
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Director

Relationship

Because of MediRevv, we are no longer struggling to collect self-pay money. Our collections rate has...

Dec 2021
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Manager

People and Knowledge

MediRevv is very responsive. They are extremely helpful, and they go above and beyond for us....

Nov 2021
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Manager

Tools and Methodology

Sometimes MediRevv sends things back to us for review even though we have already established ground...

Nov 2021
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Manager

People and Knowledge

We have regular calls with MediRevv, and we have scheduled executive calls where MediRevv shares...

Nov 2021
||
(0)
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Manager

Project Results

I would tell other organizations that MediRevv is a great company to work with. They have great...

Nov 2021
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(0)
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VP/Other Executive

Tools and Methodology

One of MediRevv's top executives has interacted with us. The firm is very engaged. They express...

Nov 2021
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VP/Other Executive

Other Observations

I have a comparative, and my comparative is probably Epic or a similar vendor. Epic is the best, and...

Nov 2021
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VP/Other Executive

Future Outlook

MediRevv didn't charge us for everything, but another firm can provide a better advantage for us financially....

Nov 2021
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(0)
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Director

Relationship

I worked with MediRevv to bring them onto our team as an extension of our business office. The...

Oct 2021
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Director

Relationship

MediRevv is on top of things. We have frequent calls with them to check up if needed, but we...

Oct 2021
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(0)
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CFO

Relationship

Our main lingering issues are claims resolution and follow-up. Those problems are due to the way the...

Oct 2021
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CFO

Other Observations

We started in a tough place with a large backlog, and the overall staffing requirements to manage...

Oct 2021
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(0)
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Director

Project Results

MediRevv meets our expectations pretty well. They get revenue in the door and identify issues. Our...

Oct 2021
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Director

Relationship

We set up a meeting with MediRevv, listened to their pitch, and enjoyed training and working with...

Oct 2021
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Director

Relationship

We have an account manager, a supervisor, and the account manager's manager. We have frequent calls...

Oct 2021
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Director

Relationship

MediRevv is pretty great to work with. I would tell others about the involvement the executive team...

Oct 2021
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(0)
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Director

ROI and Cost

MediRevv charges appropriately. We have a contract, and they follow the contract.

Oct 2021
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CFO

Lessons Learned

One thing we suggest to others looking into MediRevv is to really clarify their backlog and how that...

Oct 2021
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COO

Project Results

We have been happy. We have been satisfied with MediRevv, so we have continued to use them for the...

Sep 2021
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COO

Lessons Learned

The firm redid some of the audits for us because they didn't have all the criteria. They didn't...

Sep 2021
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Director

Project Results

MediRevv has done an excellent job for us. They are consistent with their collections. We have...

Aug 2021
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Director

ROI and Cost

The work MediRevv does for us is hard. We have a hard time keeping our staff members motivated and...

Aug 2021
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(0)
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Director

Tools and Methodology

I always think there is room for improvement. Sometimes we have questions that go back and forth,...

Aug 2021
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(0)
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Director

Project Results

I don’t know whether MediRevv exceeds our expectations, but they are doing what they are supposed to...

Aug 2021
||
(0)
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Director

Relationship

We have a good relationship with MediRevv. They strive to build a good relationship with their...

Aug 2021
||
(0)
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Director

Project Results

MediRevv doesn’t exceed expectations, but they are certainly good. Initially, there were some things...

Aug 2021
||
(0)
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Director

Win/Loss - Why they were selected (by current clients)

We chose MediRevv because we needed to get a firm in here quickly, and we wanted a good rate and a...

Aug 2021
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(0)
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Director

Relationship

For strategic ability, the opportunity is that the firm is pushing for the scoping of the work to be...

Aug 2021
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(0)
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Director

Relationship

We didn't have a clear scope, but every time we met with MediRevv and asked for adjustments or...

Aug 2021
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(0)
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Director

Sales and Contracting

We made modifications to our arrangement, and the firm has only increased our costs based on the...

Aug 2021
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(0)
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Director

Tools and Methodology

It sometimes takes a lot of time to get something changed and move staff members. The firm doesn't...

Aug 2021
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(0)
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Director

ROI and Cost

On the insurance piece of the engagement, we have really struggled to get the value for what we...

Aug 2021
||
(0)
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Director

People and Knowledge

The firm's major strength is that their staff members are knowledgeable of the industry, trends, and...

Aug 2021
||
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