MediRevv Extended Business Office Comments

 

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Current Time Inside Cache Tag Helper: 9/29/2020 11:53:17 PM and Model.EvProductId = 73114

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User Commentary

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VP/Other Executive

Tools and Methodology

We contracted with MediRevv to audit a certain percent of the coding in our charts. MediRevv gives...

Jul 2020
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VP/Other Executive

Tools and Methodology

MediRevv keeps up on all of the changes for coding audits and shares the changes with us. MediRevv...

Jul 2020
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VP/Other Executive

Relationship

I look forward to more years of partnership with MediRevv. I am satisfied with what they do, and I...

Jul 2020
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Director

People and Knowledge

One of our teams sometimes mentions the fact that MediRevv's IT team isn't as updated about...

Jun 2020
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Director

Relationship

I am very impressed with MediRevv's partnership. They are very transparent, open, and productive....

Jun 2020
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Director

Relationship

MediRevv absolutely exceeds expectations. I am very impressed with them. I just love the fact that...

Jun 2020
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Director

Relationship

MediRevv has been able to hit the target percentage we gave them. We might be increasing the target...

Apr 2020
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Director

People and Knowledge

We are working to ensure that the representatives are doing what they are supposed to be doing and...

Apr 2020
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Director

People and Knowledge

The representatives are engaged and very professional. I don’t have a negative report to send. As...

Apr 2020
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Director

Relationship

MediRevv’s management team listens to our feedback and takes it back to the vendor's headquarters....

Apr 2020
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Director

Tools and Methodology

The vendor now has a way of helping patients who are having challenges. MediRevv has changed how...

Apr 2020
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Director

Relationship

MediRevv is an up-and-down rollercoaster with the way they handle customer service. There have been...

Apr 2020
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Director

Tools and Methodology

For the most part, the reports that MediRevv has supplied us with have been pretty good. MediRevv...

Apr 2020
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Director

Relationship

Things have been positive with MediRevv overall. They are a good partner. The executives and their...

Mar 2020
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Director

Tools and Methodology

When we went live with MediRevv, the implementation was a bit bumpier than I expected. There were...

Mar 2020
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Director

Project Results

We want MediRevv to collect all the cash and not generate any complaints. We don't want a bunch of...

Mar 2020
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Director

Relationship

MediRevv's services are very good. We need to clean up some of the A/R and get past some of the...

Mar 2020
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Director

Relationship

Our previous vendor's reports were unintelligible. It was very difficult to understand their...

Mar 2020
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Director

Other Observations

I don’t want to be too harsh on the vendor's ability to execute, but there were some issues, and...

Mar 2020
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Director

Relationship

Our partnership with MediRevv is very strong. The vendor works hard on our relationship. I rate the...

Mar 2020
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Director

ROI and Cost

We have received our money’s worth with MediRevv, and they have avoided charging for every little...

Mar 2020
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CFO

People and Knowledge

MediRevv is a great partner. I was really impressed with their site visit. They have a lot of...

Feb 2020
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CFO

Project Results

I was hoping to see a lift in collections since using MediRevv’s system, but we have not seen that yet....

Feb 2020
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Director

ROI and Cost

MediRevv bills us for what they should bill us for. If I have a contract with a vendor, they are...

Feb 2020
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Director

ROI and Cost

I probably wouldn’t purchase MediRevv’s system again because it requires a lot of maintenance....

Feb 2020
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Director

Relationship

The only interaction we have with MediRevv’s executives is when they join in on our performance...

Feb 2020
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Manager

Tools and Methodology

MediRevv is dedicated to our patients’ satisfaction. MediRevv delivers when they say they are going...

Jan 2020
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Director

Relationship

MediRevv consistently meets expectations. I don't know whether they exceed our expectations, but...

Jan 2020
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Director

Relationship

MediRevv provides root cause analyses, and during our calls, they always give us a snapshot of their...

Jan 2020
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Director

Relationship

If I reached out to MediRevv's true executive leaders, those leaders would be responsive and connect...

Jan 2020
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Director

Relationship

MediRevv is truly looking to be our partner. They aren't trying to suck us dry. We appreciate their...

Jan 2020
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Director

ROI and Cost

MediRevv doesn't nickel-and-dime us. We have an open dialogue about the cost and the work they do....

Jan 2020
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VP/Other Executive

Relationship

We have a very good relationship with MediRevv. We meet with them often, and they come on-site to...

Nov 2019
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VP/Other Executive

Relationship

MediRevv does not struggle with any of our requests. However, we have a very manual system that is a...

Nov 2019
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VP/Other Executive

Tools and Methodology

MediRevv has a lot of great proprietary reporting tools that they use. MediRevv has provided us with...

Nov 2019
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VP/Other Executive

Project Results

Cash collection is one of the main things MediRevv has focused on. They have also focused on...

Nov 2019
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VP/Other Executive

Tools and Methodology

MediRevv does an excellent job. They do not try to overwhelm us with information. They provide it to...

Nov 2019
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CFO

Project Results

MediRevv is exceeding my expectations now. Early on, I would say that I had some reservations.

Oct 2019
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CFO

Sales and Contracting

We had a third party evaluate our MediRevv contract, and they felt that the contract was fair. They...

Oct 2019
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CFO

Relationship

We worked directly with MediRevv to establish a partnership, and as partners, we would only do...

Oct 2019
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CFO

Relationship

I have a full-time dedicated representative who works on my accounts. That person is extremely...

Oct 2019
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CFO

Project Results

MediRevv has not been in a penalty situation ever since we redid the contract. They have hit the...

Oct 2019
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CFO

Tools and Methodology

The reports that we get from MediRevv are accurate and timely. They tell the story of what MediRevv...

Oct 2019
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CFO

Relationship

When I first started off with MediRevv, our contract was extraordinarily expensive because no one...

Oct 2019
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CFO

Other Observations

MediRevv has some good tools, but I don’t know that they are innovative. They put together the data...

Oct 2019
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CFO

Other Observations

The MediRevv staff members are of great quality. They are extraordinarily responsive, but they...

Oct 2019
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CFO

Relationship

When we first started talking with MediRevv, we were wary of each other, and now I don’t have a...

Oct 2019
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CFO

Project Results

MediRevv is maturing and learning from each engagement. I can see their expertise growing, and I see...

Oct 2019
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CFO

Relationship

I would give MediRevv an unqualified recommendation. I would tell an organization that they can’t go...

Oct 2019
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CFO

Project Results

I would consider MediRevv a vendor of choice, particularly for the services that I buy from them....

Oct 2019
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CFO

Sales and Contracting

Renegotiating our contract with MediRevv took about a year; the process was slow going. MediRevv is...

Oct 2019
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CFO

Other Observations

If we take all the good and the bad with MediRevv, they can’t be perfect. They obviously need to...

Oct 2019
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CFO

Relationship

The MediRevv executive that we work with is an honorable and trustworthy partner. The operations...

Oct 2019
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CFO

People and Knowledge

The staff communication is very good and professional. We get almost no complaints. The feedback...

Mar 2019
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CFO

People and Knowledge

MediRevv spends a lot of time with patients on the phone. Their staff members are better trained...

Mar 2019
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CFO

Project Results

The collections are 2%–3% better than they were with our prior vendor. The biggest impact with...

Mar 2019
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VP/Other Executive

Relationship

We are very proactive in meeting with MediRevv at least quarterly. They provide monthly reporting,...

Mar 2019
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VP/Other Executive

Tools and Methodology

MediRevv sends reporting, but I think it would be better if there was a portal our team could access....

Mar 2019
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VP/Other Executive

Project Results

MediRevv is doing a good job in the space we have them. I would recommend them.

Mar 2019
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VP/Other Executive

ROI and Cost

I don’t think MediRevv reduces our cost to collect, but I think they are doing a good job collecting...

Mar 2019
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VP/Other Executive

Relationship

I really consider MediRevv to be a true partner. They have truly become an extension of our...

Feb 2019
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VP/Other Executive

ROI and Cost

MediRevv doesn't nickel-and-dime at all. We reconcile pretty easily and quickly at the end of every...

Feb 2019
 Helpful

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VP/Other Executive

Future Outlook

There are some additional technology solutions that we have asked MediRevv to look into, and that...

Feb 2019
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VP/Other Executive

People and Knowledge

Most vendors would take our inventory, bill the patients, provide us with a monthly performance...

Feb 2019
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VP/Other Executive

Project Results

MediRevv understands the billing services space for patient balances. MediRevv has a lot of tools...

Feb 2019
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VP/Other Executive

Project Results

We measure MediRevv purely by our overall collection rate. They improved that patient collection...

Feb 2019
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VP/Other Executive

Tools and Methodology

We leverage some of MediRevv's ACH patient services. Those services are a little clunky. MediRevv...

Feb 2019
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Director

Other Observations

MediRevv has the tools in place, but I don’t know whether the processes that we have created are...

Feb 2019
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Director

Other Observations

MediRevv’s resources are all very professional and nice. I don’t know whether MediRevv is properly...

Feb 2019
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Director

ROI and Cost

When we find issues, MediRevv is ready to fix them and doesn't charge us for anything.

Feb 2019
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Director

People and Knowledge

MediRevv has a lot of staff turnaround.

Feb 2019
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Director

Tools and Methodology

Our billing system does not link to MediRevv’s billing system. Our system is very antiquated, and...

Feb 2019
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Director

Other Observations

We paid MediRevv a flat fee based on volume, and we had conversations about shifting to a...

Feb 2019
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Director

Win/Loss - Why they were selected (by current clients)

We interviewed several agencies and chose MediRevv to be our partner. We had a great relationship. I...

Feb 2019
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Director

Project Results

MediRevv hires college graduates as their line-level staff. MediRevv has a really good development...

Feb 2019
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Director

Tools and Methodology

MediRevv had a really good reporting package, but we would have liked to have had a little more...

Feb 2019
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Director

Tools and Methodology

MediRevv sent us a monthly side deck of several presentation slides that graphed and stratified the...

Feb 2019
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CFO

Other Observations

We have a fairly new set of billers with MediRevv. They are assigned to teams, and when they get...

Feb 2019
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CFO

Other Observations

Getting trained in MediRevv's product was a lot of work for us. We didn't have a lot of the product...

Feb 2019
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CFO

Project Results

We still have a few issues with our expectations in terms of opportunities to improve. There are...

Feb 2019
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CFO

Tools and Methodology

MediRevv has more executive engagement than what trickles down to our facility. We will bring up...

Feb 2019
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CFO

Relationship

MediRevv is a good partner. We have a good relationship with them. When we first started with...

Feb 2019
 Helpful

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CFO

ROI and Cost

MediRevv avoids nickel-and-diming. They absolutely have been very good at that. They haven't...

Feb 2019
 Helpful

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CFO

People and Knowledge

MediRevv's people are easy to work with and know what they are doing. We are so satisfied that we...

Feb 2019
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CFO

Project Results

MediRevv's people have done an excellent job reducing our A/R days and reducing the cost. They also...

Feb 2019