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MediRevv Extended Business Office Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

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VP/Other Executive

There is a difference between the leadership team and the employees. The MediRevv leadership is very...

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VP/Other Executive

During COVID-19, MediRevv's staff was working remotely. There were some issues with customer...

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Director

The MediRevv staff members are still on a learning curve. They need to learn our process, but they...

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Director

I haven’t had to deal with the executive team, but I am sure they would get involved if I needed...

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Manager

I ask a lot of questions about coding, and MediRevv's people always do the research and get back to...

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Manager

MediRevv is easy to work with. They get back to us fairly quickly. MediRevv's people seem to be very...

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Manager

MediRevv has met the contracts and targets we have put in place. Those have changed over time, and...

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Manager

I have a few contacts from MediRevv, and those people are always responsive and available. They get...

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Manager

Outcomes are paramount. In our working relationship, if we didn't have outcomes at the level that we...

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Manager

MediRevv understands our business. Their engagement with our patients is stellar. When the firm...

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VP/Other Executive

We have asked for additional resources from MediRevv, but we don't feel like we are being heard.

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VP/Other Executive

MediRevv has some knowledgeable staff. We have had to do some education about how to clear Medicare...

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VP/Other Executive

MediRevv needs to listen when their clients tell them that we don't feel like we are appropriately...

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VP/Other Executive

Overall, we are pretty happy with MediRevv. We transitioned from another firm that was doing our...

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VP/Other Executive

I don't think MediRevv adjusts their staffing appropriately. We were very busy during COVID-19, and...

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VP/Other Executive

Overall, our partnership with MediRevv is okay. We have weekly calls with them, and we go over...

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VP/Other Executive

MediRevv could mainly improve on the inventory aspects, reconciliations, and making sure that we are...

Jul 2021
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VP/Other Executive

MediRevv is a really good partner. Their staff members care a lot and make good suggestions about...

Jul 2021
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VP/Other Executive

Our partnership with MediRevv is great and has the possibility of improving. I have seen a change in...

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VP/Other Executive

MediRevv could improve the training of their staff to make sure people are prepared. The business is...

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VP/Other Executive

It has taken a lot longer to get dialed in with MediRevv than I would have thought. They are very...

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VP/Other Executive

Sometimes, MediRevv exceeds our expectations but not consistently. At times, things work well, and...

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VP/Other Executive

We had the same MediRevv representative for the first few years, and we got to the point where...

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Director

MediRevv has become much more communicative and proactive. Before, they waited until our monthly...

Jun 2021
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Director

In the past, anytime there was a staffing issue, we were never informed. However, I have made an...

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Director

If I am clear about my expectations, MediRevv will bend over backward to help me. Defining...

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CFO

Our partnership with MediRevv has been positive. They have increased their ability to quickly...

Dec 2020
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CFO

MediRevv worked with us during the COVID-19 pandemic to clearly communicate what initiatives and...

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CFO

Early on in our engagement with the vendor, we expected our collections to increase because we were...

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CFO

MediRevv exceeded our expectations. They met our timelines and were very accommodating. They...

Dec 2020
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CFO

When we initially considered using MediRevv for certain coding initiatives, we were able to meet...

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CFO

MediRevv wasn't the cheapest option, but they gave us a very reasonable and value-added rate. They...

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Director

I think we are going to have more projects coming up with MediRevv because documentation guidelines...

Dec 2020
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Director

I used to have regular calls with MediRevv about projects our questions, and that was just part of...

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Director

We have used the vendor's services when we have needed a third-party opinion. Physicians tend to...

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Director

MediRevv was very thorough. Their feedback was timely and appropriate. MediRevv provided reports...

Dec 2020
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Manager

MediRevv is very in tune with what our goals are, and they work to meet them. They are very good at...

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Manager

MediRevv is relationship savvy. They help us get through things that we don't understand or even...

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Manager

MediRevv exceeds our expectations every time. They understand our mission and the nature of our...

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Director

MediRevv's communication is very driven by data and analytics. They provide excellent data and do a...

Oct 2020
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Director

MediRevv was extremely professional and respectful when we had to adjust our engagement during...

Oct 2020
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Director

I would consider using MediRevv's services again, but there is a conflict with one of MediRevv's...

Oct 2020
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Director

MediRevv did a lot of good analyses as an extended business partner, but there were a lot of things...

Oct 2020
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Director

MediRevv implemented a new reporting tool that is very powerful, but it has become the only way that...

Oct 2020
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VP/Other Executive

My coworker is very happy with MediRevv. They work on our denial appeals. Certain denials are more...

Oct 2020
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VP/Other Executive

MediRevv is good. They have a niche business in my view, and we use them where their services make...

Oct 2020
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VP/Other Executive

MediRevv has been extremely flexible during COVID-19. We sent them a lot of garbage during the...

Oct 2020
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VP/Other Executive

I like MediRevv because they are the right size for us. I like MediRevv so much that I plan on...

Oct 2020
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Director

We have a good relationship with MediRevv. We communicate well, and they listen to us. MediRevv...

Oct 2020
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Director

I saw MediRevv present at the Epic Users CORE Conference, and I was impressed with the presentation...

Sep 2020
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Director

We engaged with MediRevv to perform claims follow-ups for a particular payer, and the work was...

Sep 2020
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Director

MediRevv's quality scoring was always very high. We had our own internal auditing reports for...

Sep 2020
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Director

I have been in my career for a long time. I have hired a lot of claims follow-up staff members, and...

Sep 2020
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Director

We have used MediRevv multiple times historically. We have a relationship with them. They know our...

Sep 2020
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Director

We set standards for the productivity expectations, and then we give MediRevv guidelines on what...

Sep 2020
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Director

In terms of competency, MediRevv’s people always know how to navigate our systems and are easily...

Sep 2020
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Director

MediRevv is working down old A/R claims for us. We have been very impressed with MediRevv so far. We...

Sep 2020
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Director

MediRevv doesn't nickel-and-dime us for everything like some vendors do. MediRevv is very good. We...

Sep 2020
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