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MediRevv Extended Business Office Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

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CFO

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Our partnership with MediRevv has been positive. They have increased their ability to quickly...

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CFO

Relationship

MediRevv worked with us during the COVID-19 pandemic to clearly communicate what initiatives and...

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CFO

Future Outlook

Early on in our engagement with the vendor, we expected our collections to increase because we were...

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CFO

Project Results

MediRevv exceeded our expectations. They met our timelines and were very accommodating. They...

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CFO

Relationship

When we initially considered using MediRevv for certain coding initiatives, we were able to meet...

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CFO

Project Results

MediRevv wasn't the cheapest option, but they gave us a very reasonable and value-added rate. They...

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Director

Tools and Methodology

I think we are going to have more projects coming up with MediRevv because documentation guidelines...

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Director

Relationship

I used to have regular calls with MediRevv about projects our questions, and that was just part of...

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Director

People and Knowledge

We have used the vendor's services when we have needed a third-party opinion. Physicians tend to...

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Director

People and Knowledge

MediRevv was very thorough. Their feedback was timely and appropriate. MediRevv provided reports...

Dec 2020
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Manager

Tools and Methodology

MediRevv is very in tune with what our goals are, and they work to meet them. They are very good at...

Dec 2020
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Manager

Relationship

MediRevv is relationship savvy. They help us get through things that we don't understand or even...

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Manager

Tools and Methodology

MediRevv exceeds our expectations every time. They understand our mission and the nature of our...

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Director

Project Results

MediRevv's communication is very driven by data and analytics. They provide excellent data and do a...

Oct 2020
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Director

Relationship

MediRevv was extremely professional and respectful when we had to adjust our engagement during...

Oct 2020
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Director

ROI and Cost

I would consider using MediRevv's services again, but there is a conflict with one of MediRevv's...

Oct 2020
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Director

Relationship

MediRevv did a lot of good analyses as an extended business partner, but there were a lot of things...

Oct 2020
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Director

Tools and Methodology

MediRevv implemented a new reporting tool that is very powerful, but it has become the only way that...

Oct 2020
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VP/Other Executive

Tools and Methodology

My coworker is very happy with MediRevv. They work on our denial appeals. Certain denials are more...

Oct 2020
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VP/Other Executive

Tools and Methodology

MediRevv is good. They have a niche business in my view, and we use them where their services make...

Oct 2020
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VP/Other Executive

Relationship

MediRevv has been extremely flexible during COVID-19. We sent them a lot of garbage during the...

Oct 2020
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VP/Other Executive

Relationship

I like MediRevv because they are the right size for us. I like MediRevv so much that I plan on...

Oct 2020
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CFO

ROI and Cost

Most of the time, MediRevv avoids charging for every little thing. They do a good job of making sure...

Oct 2020
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CFO

Relationship

MediRevv consistently exceeds expectations. I have high expectations of them, so they don’t always...

Oct 2020
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CFO

Relationship

The leadership folks that I interact with are great. MediRevv does a very good job at the leadership...

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CFO

Tools and Methodology

Particularly relative to our internal services, I would place MediRevv at the top in terms of...

Oct 2020
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CFO

Relationship

MediRevv is a separate company from us as a vendor, but they really view our relationship as a...

Oct 2020
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CFO

Relationship

Particularly related to COVID-19, my impression of MediRevv has been very good. They have been very...

Oct 2020
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CFO

Tools and Methodology

We have been working with MediRevv on getting more reporting. They do a great job of driving...

Oct 2020
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Director

Lessons Learned

We have a good relationship with MediRevv. We communicate well, and they listen to us. MediRevv...

Oct 2020
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Director

Win/Loss - Why they were selected (by current clients)

I saw MediRevv present at the Epic Users CORE Conference, and I was impressed with the presentation...

Sep 2020
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Director

Project Results

We engaged with MediRevv to perform claims follow-ups for a particular payer, and the work was...

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Director

People and Knowledge

MediRevv's quality scoring was always very high. We had our own internal auditing reports for...

Sep 2020
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Director

People and Knowledge

I have been in my career for a long time. I have hired a lot of claims follow-up staff members, and...

Sep 2020
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Director

Relationship

We have used MediRevv multiple times historically. We have a relationship with them. They know our...

Sep 2020
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Director

Tools and Methodology

We set standards for the productivity expectations, and then we give MediRevv guidelines on what...

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Director

People and Knowledge

In terms of competency, MediRevv’s people always know how to navigate our systems and are easily...

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Director

Project Results

MediRevv is working down old A/R claims for us. We have been very impressed with MediRevv so far. We...

Sep 2020
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Director

ROI and Cost

MediRevv doesn't nickel-and-dime us for everything like some vendors do. MediRevv is very good. We...

Sep 2020
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VP/Other Executive

Tools and Methodology

We contracted with MediRevv to audit a certain percent of the coding in our charts. MediRevv gives...

Jul 2020
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VP/Other Executive

Tools and Methodology

MediRevv keeps up on all of the changes for coding audits and shares the changes with us. MediRevv...

Jul 2020
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VP/Other Executive

Relationship

I look forward to more years of partnership with MediRevv. I am satisfied with what they do, and I...

Jul 2020
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Director

People and Knowledge

One of our teams sometimes mentions the fact that MediRevv's IT team isn't as updated about...

Jun 2020
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Director

Relationship

I am very impressed with MediRevv's partnership. They are very transparent, open, and productive....

Jun 2020
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Director

Relationship

MediRevv absolutely exceeds expectations. I am very impressed with them. I just love the fact that...

Jun 2020
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Director

Relationship

MediRevv has been able to hit the target percentage we gave them. We might be increasing the target...

Apr 2020
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Director

People and Knowledge

We are working to ensure that the representatives are doing what they are supposed to be doing and...

Apr 2020
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Director

People and Knowledge

The representatives are engaged and very professional. I don’t have a negative report to send. As...

Apr 2020
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Director

Relationship

MediRevv’s management team listens to our feedback and takes it back to the vendor's headquarters....

Apr 2020
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Director

Tools and Methodology

The vendor now has a way of helping patients who are having challenges. MediRevv has changed how...

Apr 2020
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Director

Relationship

MediRevv is an up-and-down rollercoaster with the way they handle customer service. There have been...

Apr 2020
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Director

Tools and Methodology

For the most part, the reports that MediRevv has supplied us with have been pretty good. MediRevv...

Apr 2020
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Director

Relationship

Things have been positive with MediRevv overall. They are a good partner. The executives and their...

Mar 2020
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Director

Tools and Methodology

When we went live with MediRevv, the implementation was a bit bumpier than I expected. There were...

Mar 2020
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Director

Project Results

We want MediRevv to collect all the cash and not generate any complaints. We don't want a bunch of...

Mar 2020
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Director

Relationship

MediRevv's services are very good. We need to clean up some of the A/R and get past some of the...

Mar 2020
(0)
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Director

Relationship

Our previous vendor's reports were unintelligible. It was very difficult to understand their...

Mar 2020
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Director

Other Observations

I don’t want to be too harsh on the vendor's ability to execute, but there were some issues, and...

Mar 2020
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Director

Relationship

Our partnership with MediRevv is very strong. The vendor works hard on our relationship. I rate the...

Mar 2020
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Director

ROI and Cost

We have received our money’s worth with MediRevv, and they have avoided charging for every little...

Mar 2020
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CFO

People and Knowledge

MediRevv is a great partner. I was really impressed with their site visit. They have a lot of...

Feb 2020
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CFO

Project Results

I was hoping to see a lift in collections since using MediRevv’s system, but we have not seen that yet....

Feb 2020
(0)
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Director

ROI and Cost

MediRevv bills us for what they should bill us for. If I have a contract with a vendor, they are...

Feb 2020
(0)
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Director

ROI and Cost

I probably wouldn’t purchase MediRevv’s system again because it requires a lot of maintenance....

Feb 2020
(0)
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Director

Relationship

The only interaction we have with MediRevv’s executives is when they join in on our performance...

Feb 2020
(0)
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Manager

Tools and Methodology

MediRevv is dedicated to our patients’ satisfaction. MediRevv delivers when they say they are going...

Jan 2020
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