Thank you !

Access info about Acute Care EMR on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Acute Care EMR.

Will you help us?

Take A Survey

Expanse Acute Care EMR
Filtered view: All

Subject Expert
Coray Tate
VP of Research / Strategy, Clinical
KLAS VP of Research / Strategy, Clinical - Coray Tate
 
View Advanced Filters
Advanced Filters
Size Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Acute Care EMR on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Acute Care EMR.

Will you help us?

Take A Survey

to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by

Manager

I want to look at a different EMR vendor. I understand that that vendor's solution can do more than...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

We are frustrated when we call support because we can't get someone who knows all areas of the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

We work with lots of Medicare Advantage patients, and we are being penalized in reimbursements...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our organization works closely with MEDITECH’s executives on a lot of things.

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our experience with Expanse Acute Care EMR has been pretty good. We are at the point now where we...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

On the clinical and provider sides, when we went live, there were things that we were expecting to...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

MEDITECH is usually pretty good about getting back to us and answering questions, but the problem is...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

MEDITECH has gotten much better. In the past, the Expanse platform was rough, and we had some hard...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have gone through product upgrades, and some of them have been a little rough. We still have...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

If I were making the choice again, I would choose another vendor. Large healthcare systems typically...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

MEDITECH’s interoperability needs more focus. The web nursing, web anesthesiology, and web oncology...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Whenever we have any issues with the system, we contact the vendor support people and get a quick...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The only issue we have with the vendor is that they don’t avoid charging for every little thing. For...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We will continue to use the system in the future. We have had a very good working relationship with...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Expanse Acute Care EMR is very easy to use. It is a lot easier to use than our previous systems. The...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH's systems are all we know, so I would have to say that we would buy them again. We know...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I think that MEDITECH delivers on their promises. There were a lot of things that we found out about...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There are several things that we would like to add to the system and some things that we would like...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH's EMR training seems to be relatively smooth. When we decided to migrate to the solution's...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH doesn't charge us for every little thing. I don't think that anyone has received their...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH doesn’t have many reports that we can use. We have to build our own. A lot of the hospitals...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

During our implementation and building stages, MEDITECH people came out, and we realized that they...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When MEDITECH held the demo, they said that the physicians would have a couple of clicks to get here...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH doesn't nickel-and-dime us when it comes to service. Some weeks, we have several issues,...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I wish that MEDITECH responded more promptly when we have issues. I wait, and I give them a while,...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our implementation was pretty bad. We had new people come to help, but MEDITECH shouldn’t have sent...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Expanse Acute Care EMR is easy for the doctors because they have an outpatient and an inpatient...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We liked that we could build Expanse Acute Care EMR our way. We took our paper forms and built them...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We hadn’t used ePrescribe before switching to MEDITECH, and our doctors like that, so that has been...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The nice part about the Expanse platform is that everything ties together. We have one system that...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't feel nickel-and-dimed. MEDITECH charges per module, and that is all they charge for. I have...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH can improve on their initial response times. A lot of times, we open a support ticket, and...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We still have a lot of problems moving information between disparate EHRs. We have seen improvement...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH’s training is predominantly done through remote learning or videos, and their videos are...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The EMR isn't simple or easy to use, and it doesn’t have a lot of features and functionality. I...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We were a little spoiled by our previous vendor. We moved to the MEDITECH system to have...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH suggested some consultants for us to work with through our implementation, and they didn’t...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The MEDITECH system isn’t very intuitive, but that is okay. We looked at a couple of other vendors,...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We are very satisfied with Expanse Acute Care EMR. We made the right selection. It makes me feel...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Generally, things are pretty good with the system. There are some limitations to its software, and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

We can take excellent care of patients with the system. Expanse Acute Care EMR does everything very...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

I am really focused on problem-list management, and I have some things that I think that the vendor...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Expanse Acute Care EMR has a much better price point than competing products. Other products aren't...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

MEDITECH trained us on things, and they did a very good job of that. They have a deep bench, and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

MEDITECH has good intentions when it comes to interoperability, but sometimes, it can be really hard...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

For years, the issue that we have had with the solution has been that its performance speed isn't...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

We did some video training during the COVID-19 pandemic, and that went pretty well. It was certainly...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH is very responsive to us. I haven't had any problems. If I need to escalate something,...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

It took us a while to get going with MEDITECH, but that wasn't MEDITECH's fault. It was the fault of...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I like how customizable Expanse Acute Care EMR is. We have the flexibility to make the EMR our own....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I wish that MEDITECH didn't require so many third-party products. I wish that everything was...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

For the providers on the acute and ED side, there was a huge difference with Expanse Acute Care EMR...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our go-live for Expanse Acute Care EMR was tremendous. It was probably one of the best go-lives that...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We experienced a bit of slowness during the go-live that we didn't expect. MEDITECH helped us with...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

MEDITECH has been our partner for a number of years. So logically, as we look to move forward, we...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

The product has met the majority of our needs, with exception of administrative oversight. It is...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Our implementation went extremely well overall. MEDITECH was very supportive of our request to delay...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Charging for every little thing is an area of opportunity for improvement for MEDITECH. After the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH is always coming out with updates and improved products. They have good sales...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Expanse Acute Care EMR is easy to use, but it requires interface builds and times. Getting outcomes...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have some outstanding issues that haven't been resolved, and that has caused some workflow issues...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I wish that the vendor's website were more user friendly in terms of searching for issues, but the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH seems to have quite a bit of turnover, and we have found that our internal team seems to...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

As far as training goes, it would be nice to have more workflow video demonstrations that could be...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

MEDITECH had promised that they were going to have an anesthesia module ready for us, but they...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The acute side is rock solid and pretty strong. But if I could buy another vendor's system, I...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If I were starting over today, I would explore other EMR options. I might still buy Expanse Acute...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH's implementation, sales process, and training were not very well done. They were average at...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Expanse Acute Care EMR is very granular, and we can build it from the ground up any way we want. The...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our current version of the product is not cloud based and not web based. We are most interested in...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

MEDITECH has been very responsive. They have been a really good partner and kept all their promises....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The product is very intuitive. It meets our clinical and administrative needs. Of all of the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

One area of improvement for the product would be mobility on the phone. The system has tablet...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We pay MEDITECH a monthly fee for maintenance and support, and we have never paid anything beyond...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

From time to time, we happen to get a support technician who has been with MEDITECH for a while and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Things with Expanse Acute Care EMR are going well. I have been pretty happy with it, and we haven't...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Given our organizational profile, only MEDITECH has the products that make sense for us to buy. But...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's upgrade people are better than the implementation people.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH's approach is predictable. The system is integrated to a large degree, and the system...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor tries to listen and make improvements. The effort and intent to put out a good product...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The clinical user interface is awful. MEDITECH needs to totally redesign the product in the way the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Expanse Acute Care EMR is a very good solution. I would highly recommend it for smaller...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a project manager for our implementation, and right out of the gate, I knew that that...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like what I have seen in Expanse Acute Care EMR. We are still using some of the system's new...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH's support is pretty good. They are proactive, and I think that they have standardized a lot...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I haven't heard any negative feedback from new hires or from any others who have begun using...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

MEDITECH understands the market and the industry. They keep pace or strive to stay ahead of the...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

MEDITECH's products are high quality and can compete with any other vendor. I am looking forward to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The transition from Magic to Expanse has been very positive. Any struggles we have encountered...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We are partners with a larger organization that uses a different EMR than we use, and some people...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MEDITECH has improved Expanse Acute Care EMR considerably, but it is still clunky. Each department...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

There are growing pains whenever there is a migration or major upgrade to a system. There are things...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Expanse Acute Care EMR is alright. It has its own set of pros and cons. We are a small facility, so...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have had to build the system, and that is good and bad. Everything is very slow to come about...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The physicians’ view of the system is totally different from everyone else’s view. When we try to...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

MEDITECH has open training. There are resources online that are constantly updated, and if we have...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor involvement is everywhere since we are still early in the relationship. That involvement...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We had virtual meetings during the implementation, and it went fine. The education piece probably...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have inconsistent turnaround times on the vendor's ability to respond to tickets. MEDITECH is...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are using the system for multiple things across our organization, and it is doing as expected....

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The system doesn't integrate with a system for another area of our business. The integration has...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are not necessarily getting the reports that we thought we could get easily. But we are working...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Getting support is a separate issue, but we have found the system itself to be well worth the cost.

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our patient portal isn't very functional or easy for patients to use. We have a high number of...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have excellent support from MEDITECH's executives. In fact, we meet with them regularly. I feel...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

There is a contractual piece and an operational piece in terms of keeping promises, but I think...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We hadn’t seen any executive involvement during COVID-19, but we just saw executive involvement...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have a regular call with our representative. Half of the time, they cancel the meeting on short...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

With MEDITECH, there is quite a frequency of upgrades. I know that needs to happen to stay relevant,...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I love the ease of use of Expanse Acute Care EMR. It is so easy to use, and with all of its pop-ups,...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH is very responsive when we open a ticket or send a call, but they don’t seem to reach out...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

In the beginning, before MEDITECH's implementation, there were a lot of add-ons and third-party...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We won't be going to a different EMR after what we have paid for Expanse Acute Care EMR. We looked...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The interfaces didn't go as planned. What we built in a test environment didn't copy over to a live...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The pharmacy suite seems to be operating just fine. Every system has its quirks, and when complaints...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Changes can be a little frustrating. Oftentimes, a change has to be done manually because everything...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system works for our facility, our entity, and our system. The whole build and the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

MEDITECH definitely still has work to do. Our acute care nurses are still using the desktop...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The quality of MEDITECH's support really depends on the application and what specialists we have to...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We had a really good implementation. MEDITECH did a good job of preparing us.

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Reporting has been a big weak spot for Expanse Acute Care EMR. We had a lot of custom reports in our...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The system's ease of use depends on who is asked. For acute offices, too many clicks are required to...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I continue to believe that Expanse Acute Care EMR is a game changer for MEDITECH. Expanse Acute Care...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

MEDITECH needs to better disclose what is different as they bring Expanse Acute Care EMR live. There...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

As an Expanse Acute Care EMR customer, we have received a lot of hand-holding and attention from...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Ultimately, we just settled on the fact that the operation and implementation costs and the loss of...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We would have to think long and hard before going with the system again. Things have been pretty...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

MEDITECH has kept 90% or more of their promises. If we look at some of the marketing materials,...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Probably the most disappointing thing is that all of the physician documentation for the system is...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When it comes to the lab module, MEDITECH didn’t set expectations very well. We don’t know anything...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

MEDITECH keeps a majority of their promises. When we ask them for things, they have those things. We...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Usually, we have to travel to do training with MEDITECH, and that is a big expense for a small...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product functionality is good. The system is so simple, and the information users need to find...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Whether MEDITECH charges us for every little thing depends on how we look at everything because...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Whether there is interoperability is kind of a loaded question because of the state of the country....

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The ease of use depends on the user. Certain users are afraid of everything, and then they don't get...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH has been responsive in regard to new technology. Every time there is something new,...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Our implementation could have been done a lot better. We did not have the level of physician...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I hope the integration will get better over the next year. That would help so much. The integration...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

MEDITECH is slow to respond. When we find something that needs to be corrected, MEDITECH seems to...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The tool does what people need it to but not exactly in the way they want to do it. Oftentimes,...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

MEDITECH's product is much more user friendly than some of our other solutions, but I am more...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like that the system is easy to use. It is intuitive, and I know where to find things and how to...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sometimes it is hard to customize Expanse Acute Care EMR to the different facilities within the...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Previously, we had MEDITECH’s older system. And then we switched to the Expanse system, and it is a...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

MEDITECH has stepped up during the COVID-19 crisis. It has been an intense time, and MEDITECH has...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We are preparing to go live with the system soon. We would have liked to have had the system go live...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Overall, with the the C/S system, we see a step back in the functionality of Expanse Acute Care EMR,...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The rollout was very smooth. MEDITECH's staff understands Expanse Acute Care EMR. I can usually get...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

The look and feel of Expanse Acute Care EMR are great. We have found the organization of the chart...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

With our recent implementation, we initially had difficulty with the system's performance. However,...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would not buy MEDITECH's solution again, but I am not a decision-maker. The system is very rigid...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

MEDITECH probably overpromises and underdelivers. They are consistently on a slower timetable than...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Expanse Acute Care EMR is fairly functional across all spectrums and levels of care. MEDITECH is...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We are still lacking on interfacing options.

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

MEDITECH really tries to stay on top of our regulatory and quality needs as well as what our future...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

MEDITECH did a great job of on-site support for us at go-live. We had the implementation team here...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

For MEDITECH, training is a bit of a weakness. I would love to see them get more robust training...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Support with MEDITECH really depends on the application and the person that we get between...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have had a good experience with MEDITECH. Our implementation went well, and that is equally...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH is mostly doing a good job of trying to be proactive in coming up with solutions. I feel...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I were involved in voting on whether we brought MEDITECH in again, before I would agree to it, I...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The implementation needs to be designed so that it doesn’t take away from our regular activities. In...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Although MEDITECH provides ongoing training, in their efforts to ensure that the training is done,...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The quality of the product is good; the product does what it was designed to do. I don’t feel that...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We don’t really hear from MEDITECH’s executives; we just hear from their support teams.

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Before organizations make a commitment to MEDITECH, they should review the product in massive...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

For a hospital of our size, we would buy the MEDITECH EMR again. If we were a bigger hospital...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Nobody is perfect, but I think MEDITECH keeps their promises. We like the support that we receive....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

I don't see any nickel-and-diming from MEDITECH, but I don't know their financials. From what I...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The product works well. It is living up to our expectations and is very functional. It is an...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

With integration, our goals are one thing and the software is another thing. Things aren't...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The acute care product from MEDITECH is pretty much the same as the ambulatory care product. The...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Recently, we have really connected with MEDITECH and found them to be very open. We think that their...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

MEDITECH’s support is very good. But MEDITECH isn't very good at being proactive; they are mostly reactive....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

No vendor keeps all their promises. So it is a bold statement to say that MEDITECH keeps all their...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

About 20% of our health system is on the new Expanse platform, and it is getting rave reviews. But...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

MEDITECH is part of what we call the preferred patient relationship (PPR) that we are working on. We...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

MEDITECH has been a partner every step of the way, so I would give them a fairly high mark for...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

MEDITECH does not avoid charging for things, but it is like that with any other vendor. MEDITECH...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We had a meeting on interoperability. MEDITECH supports our integration goal, and we are very...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

One of our nurses has used Epic before, and the nurse said it was much easier to use MEDITECH's...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The EMR functionality meets all of our needs. I don’t know how anybody would give any of the other...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

MEDITECH has gotten really good lately at keeping their promises and communicating back and forth,...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

During the COVID-19 crisis, MEDITECH did a rapid deployment of telehealth software that really...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The EMR is very good and is doing excellent at working as it was promoted to. It is a great product...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I think MEDITECH has done a much better job with support recently. They have realigned a lot of...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH does have a new product called Professional Services that things are starting to shift...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would give MEDITECH the highest score for supporting us through COVID-19. We have an outstanding...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We probably push the vendor for changes constantly when it comes to product functionality. We...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has completely rewritten the software. It is widget based, and it is touch-screen...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

One of the biggest shortcomings on the EMR side is the reproducibility of the legal record. It is a...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The pricing is fair, especially considering what is out there in the market. The product is great...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Standardizing was definitely on our radar. COVID-19 really just heightened our awareness of needing...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are getting there with Expanse Acute Care EMR. I am working on optimization and on working out...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH is a big entity with a lot of levels of managers, so I don't know how many upper-level...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

During the pandemic, we operated pretty independently from MEDITECH. Personally, I didn’t have any...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I believe MEDITECH is part of our long-term plans. That is our intent at this point. I am not aware...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

With some post-update issues, MEDITECH’s response sometimes lags. I don’t find MEDITECH to be very...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH’s training methodology is different from train-the-trainer methodologies. As our core team...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH’s development efforts are slow. I would like a little more speed in their development. When...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The basic navigation within the system sometimes requires a lot of additional clicks, and the system...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Because MEDITECH is a large company, there are certainly other individuals we deal with besides the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

When we went live with one of our later hospitals, we were just writing orders in the hospital on...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

The system meets our needs. The way people use the system to meet those needs is what makes the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

I don’t know whether MEDITECH is really actively looking for problems that they can solve for us. I...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Reports
Related Reports