Home chevron icon Ambulatory & Post Acute Care chevron icon Physician Practice Solutions chevron icon Ambulatory EHR

Expanse Ambulatory EHR Commentary
Filtered view: (11-75 Physicians)

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
View Product Scores
View Advanced Filters
Advanced Filters
Size Filters
Ownership Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

MEDITECH Complete Look 2023
MEDITECH Complete Look 2023
July 2023
View Report
Midsize/Large Ambulatory EMR 2022: Healthcare Organizations’ Hierarchy of Needs
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
CISO

Relationship, Product

There are a few challenges with MEDITECH. One is the proprietary nature of the database. That makes...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

Some of the vendor's support people are really good and some are not. I think the world has been so...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

The vendor has helped us with meeting all of the many things we have to report for CMS.

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

The best practices that MEDITECH has are typically not the best practices. Guidance from them was...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

With our last update, we had a ton more resources from MEDITECH, which helped us.

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Relationship, Product

Overall, we have been very satisfied with the product. It gives us what we are looking for. We have...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Relationship

The vendor is very open to new ideas. We have been able to bring some things to them and ask for...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Expanse Ambulatory EHR has become a more stable product, and the difference is night and day. The...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

One of Expanse Ambulatory EHR’s downfalls is speed related; we still have an ongoing struggle with...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

MEDITECH does tend to nickel-and-dime a bit, but I feel like the prices are still fair.

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

MEDITECH’s specialists for Expanse Ambulatory EHR are extremely lacking right now. The vendor has a...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have calls with some high-level folks at MEDITECH where we can work through our priority list of...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

It seems like every priority pack we take with an update in Expanse Ambulatory EHR causes something...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

For training in Expanse Ambulatory EHR, MEDITECH does a road map series; they provide education and...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

MEDITECH’s training for Expanse Ambulatory EHR is usually a little late. Sometimes they do webinars...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Some of the basic functionality in Expanse Ambulatory EHR does not work effectively. There is not a...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

We have been able to partner with other organizations through Expanse Ambulatory EHR, so we have a...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

A lot of the new items that MEDITECH is adding to Expanse Ambulatory EHR really fit into our vision....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The ease of use is hard to determine with MEDITECH's EHR. I'm computer-literate, so I think Expanse...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

MEDITECH’s support team could always use some improvement, and they have a long turnaround. I'm...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

Once someone learns the product, it is pretty easy to use and pretty easy to learn. We get comments...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We can work with anyone at MEDITECH. We escalate things if we need to and bring them to our account...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The product is easy to use. It is easy to flip between the acute side and the ambulatory side. The...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

We would like health management in Expanse Ambulatory to be better. Also, registries have always...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Operations, Product

I would like the vendor to get the solution coded for the problem evolution so we can use it. I...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Product

The product is really easy for physicians to use, and the physicians can really modify it to fit...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have regular communication with one of MEDITECH’s executives. The vendor comes on-site, and our...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

I have seen other patient portals that are more user friendly, intuitive, and appealing and that...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The benefit of using MEDITECH’s services is that the vendor has a direct line to the programmers and...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Relationship

We engaged MEDITECH, and we had one of their physician champions provide a lot of insight. That...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Product

We have run into issues with MEDITECH. The system had some code, value, or algorithm issues, and...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Product

There is one aspect of Expanse Ambulatory EHR where providers can’t enter orders for something, so...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Loyalty, Relationship, Operations

MEDITECH has had a lot of turnover in staff, as all businesses have, and they have also changed to a...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

MEDITECH does a good job of letting us know about problems that they have identified, and I have an...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Product

Working with MEDITECH on one certain integration project has been a fantastic experience so far, and...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations

MEDITECH usually does a pretty good job with our upgrades, and there are usually upgrades that we...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

MEDITECH's support for the system struggles a little with things being sent back and forth between...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

I would tell someone who was implementing the system to make sure that they did training with their...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations, Product

There isn't a lot of training for the system, and the system doesn't do everything that we want it...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product, Value

The system is a huge help for us when it comes to getting everyone onto one medical record. The...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Operations

MEDITECH doesn’t train. We have to look up best practices for our workflow. The vendor has websites...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Product

Expanse Ambulatory EHR’s functionality is limited to how MEDITECH does their document builds and...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Product

Before a recent upgrade, we had the ability in Expanse Ambulatory EHR to require attestation...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Loyalty

Expanse Ambulatory EHR doesn’t help reduce any issues. We find so many workarounds that even...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Operations

MEDITECH has worked to get some of the training we have needed and to correct some of the things...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

There is a lot of training to do, and we have to do it ourselves. That can be hard for an end user...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Expanse Ambulatory EHR is pretty straightforward from a lab perspective. Everything goes into the...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

MEDITECH’s service staff is pretty knowledgeable, but the implementation staff needs additional...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

MEDITECH does not keep their promises related to service. Their ticket system is terrible, and they...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Defeating Clinician Burnout
29 September 21    |   Melanie Consolo
In an effort to help health systems combat clinician burnout and enhance wellness, KLAS held a panel during the Arch Collaborative Summit with 3 experts in the field.
Article
KLAS article icon
How Epic Is Working with the Arch Collaborative - Arch Summit 2021
27 August 21    |   Melanie Consolo
Epic’s work with KLAS has helped them learn the prime importance of personalization, shared governance, and training.
Article
KLAS article icon
Nurse Onboarding: Starting with Success in Mind
20 August 21    |   Dylan Kettering
I was intrigued by an Arch Collaborative Summit breakout session where Franciscan Health shared how they created a training program for their nursing staff.
Article
KLAS article icon
Physician Burnout and Virtual Scribes - Arch Collaborative Summit
28 July 21    |   Dylan Kettering
During the recent Arch Collaborative Summit, UW Health and AQuity Solutions presented on their partnership that addressed the administrative burden on physicians.
View All Reports
Related Reports
Performance
KLAS article icon
Midsize/Large Ambulatory EMR 2022
05 July 22    |   Aaron Gleave and Alex McIntosh
Technology needs are constantly evolving in healthcare, yet vendor development efforts may not always align with provider organizations’ top priorities. To better understand what these priorities are in midsize and large ambulatory practices (11+ physicians), KLAS interviewed over 500 respondents from such organizations regarding the areas most in need of improvement from their EMR vendor.
Performance
KLAS article icon
EMR-Centric Virtual Care Platforms 2021
24 June 21    |   Aaron Gleave and Alex McIntosh
Though many ambulatory and acute care EMR vendors already had plans pre-COVID to create, acquire, or expand virtual care capabilities, the emergence of the pandemic obviously necessitated an accelerated development pace. Based 100% on vendor-provided information (not yet validated by KLAS), this report explores what virtual care capabilities are available from EMR vendors and how these solutions are being deployed. Many EMR vendors were invited to participate in this report; those who responded are included in the charts below. Part two of this report (scheduled for release later in 2021) will explore the actual customer experience for as many of these solutions as possible, regardless of vendor participation. Note: For information on the broader telehealth ecosystem (including telehealth technology from non-EMR vendors), see KLAS’ recent  Telehealth Ecosystem 2021 report .



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​