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Medix Go-Live Support Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
People and Knowledge
We needed individuals who were very experienced with our EMR. We had clinical folks who had worked...
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Manager
Tools and Methodology
Medix didn't provide us with any tools, but they adapted extremely well to our tools.
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Director
People and Knowledge
Medix consistently exceeded my expectations. I didn't have to babysit their group the way I have for...
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Director
Relationship
When I need additional resources on a project, the vendor provides me with résumés, and we talk...
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Director
ROI and Cost
Medix is a great company. We had minimal complaints about them. That was a blessing. I would...
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Director
Project Results
We have used Medix for the past several years for all of our staffing needs and all of our go-live...
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Director
Relationship
Medix's executive involvement was fantastic. We had a strong partnership with them. The vendor's...
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Director
People and Knowledge
I think that Medix's consultants were successful because of the family environment that we created....
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Director
Tools and Methodology
I really appreciate that Medix is here to support our project with our resources and that they give...
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Director
Tools and Methodology
I didn't hear any complaints about the way Medix handled the logistics of our project. I gave the...
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Manager
Tools and Methodology
Medix provided us with an army of folks in a relatively short period of time. The vendor was key in...
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Manager
Relationship
Our go-live wasn't as smooth as it could have been, but go-lives are never smooth. We did have to...
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Manager
People and Knowledge
We had to cycle through our Medix consultants during our go-live. At the end of the day, there was a...
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Manager
Tools and Methodology
Medix's go-live support was with us for a long period of time. We ended up needing them a little...
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Manager
Other Observations
Medix pulled in additional recruiters because they had a short time frame to deliver people to us....
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Manager
Future Outlook
I don't think that Medix vetted people enough, so the people showed up with a lot of different...
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Manager
Win/Loss - Why they were selected (by current clients)
We couldn't fly people in because of the COVID-19 pandemic, so we wanted people who were in a...
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Manager
Project Results
Some of the people that Medix provided were good. The challenge was that Medix could have done more...
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Director
People and Knowledge
One of the reasons we brought in Medix is that our software vendor couldn't send experts to us...
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Director
People and Knowledge
Although the at-the-elbow support from Medix was spotty, the trainers that they supplied were really...
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Director
Project Results
Medix worked with us to correct things. We received help from people above the resources we worked...
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Director
Tools and Methodology
Medix's sales team and implementation team were great. The people were available on weekends and in...
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Director
Tools and Methodology
When a vendor throws such a wide net, they are bound to get people who should be thrown back. That...
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Director
People and Knowledge
During the pandemic, we could accept only certain resources. Our resources would come in, stay for...
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Director
Project Results
All the resources had to be certified on our system, or at least experienced, and they were. They...
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Director
ROI and Cost
Medix charges us per the contract. There is an hourly rate and expenses for all the staff members....
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Director
Future Outlook
I would buy Medix’s services again. We typically do request a quote when we check the market, and we...
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Director
Project Results
Exceeding expectations is a big deal. Medix certainly met our expectations. They did what they were...
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Director
Relationship
Medix’s support during the COVID-19 crisis is not really applicable because they had to be on-site....
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Director
People and Knowledge
We used Medix for flow support during our go-live. We started the recruiting process for that a...
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