Thank you !

Access info about Go-Live Support on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Go-Live Support.

Will you help us?

Take A Survey

medSR (formerly MedMatica and Santa Rosa) Go-Live Support
Filtered view: All

Subject Expert
Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Go-Live Support on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Go-Live Support.

Will you help us?

Take A Survey

to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

The firm charged us for everything, but the charges weren't unreasonable because the firm had to...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

medSR handled the logistics and handled them superbly. They had people in the command center dealing...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

medSR did a great job of finding people. medSR brought an army of really incredible people. From a...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The work that the firm did for us was fine. We didn't have a lot of expectations. We are just asking...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The firm's strength comes from being familiar with the application enough to answer questions in an...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We sometimes experience a bit of a language barrier when speaking with the firm's folks. If we are...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Santa Rosa Consulting did a great job of finding us resources for go-live support. They found great...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We definitely got our money’s worth with Santa Rosa Consulting. I always recommend them; they are...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we ask Santa Rosa Consulting for elbow-to-elbow support staff, we want people who have recently...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

With our recent go-live, Santa Rosa Consulting brought in the consultants a couple of days before...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Santa Rosa Consulting did well in bringing a lot of knowledge. They helped us with projects...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

In general, Santa Rosa Consulting could probably improve on the way they manage projects. We...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
From Good to Exceptional—Go-Live Support
19 June 20    |   Kaleb Harris and Rebecca Hammond
The go-live support segment is an established market where the vendors have fine-tuned best practices over the years. The Go-Live Support Segment Highlight 2020 report looks at what makes a firm good



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​