Micromedex Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Product
I don't find Micromedex quite as useful as some of our other solutions. I'm not as fond of the...
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Product
Micromedex is good for IV compatibility and drug identification as well as for mixing and...
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Product
Micromedex is pretty user friendly, and I like the IV compatibility in the solution. We can enter...
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Product
Merative has improved the things that I have complained about. They have added a Micromedex...
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Loyalty, Product
It would be cool if Micromedex had user-defined defaults on some things. Specifically, if I were to...
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Product
If someone is looking for information, they will probably find it in Micromedex. Micromedex has...
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Product
This is an obscure thing, but we would like to have the ability to link directly to a drug page...
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Operations
Merative's training is better than other vendors' training. I recently had training from Merative,...
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Product
I like how complete the information in Micromedex is. Its drug monographs are fairly complete and...
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Relationship, Product
It would be nice if the vendor were to update their references a little more frequently. A lot of...
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Operations
Some of the things the system provides can be a little tricky, and some people have a bit of trouble...
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Relationship, Product
Merative is always promising us something, but they keep changing companies, so their promises are...
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Product
There is an opportunity for Merative to do more integration with Micromedex and make it easy for end...
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Product
From the clinical standpoint, Micromedex is great and works well. Our pharmacy prefers the solution...
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Relationship
Merative has never come to us and asked how they could work with us better or make the solution...
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Product
I don't know whether the issue is on the EMR side or the Micromedex side, but we don't have a way to...
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Product
Micromedex has in-depth drug information. That is primarily what we use it for. Overall, we are very...
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Value
Merative charges a price per module. We don't pay one price and get everything. Whether I would...
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Relationship
Merative tends to hire scientists who might satisfy pharmacists who have questions, but the...
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Product
The ease of use for Micromedex is lower than that of another product we use, but Merative isn't...
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Product
Micromedex is really pretty easy to use. We just click on it and get the information that we want...
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Relationship, Operations
Merative is proactive in sending out requests for assistance. I get an email at least once a quarter...
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Product
Micromedex doesn't integrate directly into our EHR. We have a separate icon on the desktop that...
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Relationship, Product
We do get some users who say that they have a bit of a hard time sometimes navigating to the...
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Product
Micromedex has been stagnant for several years with upgrades to the content and interface and new features....
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Loyalty
Our staff is not satisfied with the product and prefers another vendor's solution since it contains...
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Product
Micromedex is incorporated within our EHR. However, our EHR is unable to leverage all of the...
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Product
Other vendors' tools have some clinical treatment pathways that are a little more robust than what...
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Product
Micromedex is preferred on our pharmacy side, but our nurses prefer another tool. Micromedex is more...
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Product, Value
There is new functionality all the time from Merative. The vendor's landing page always has new...
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Relationship
Merative does a good job of taking support calls and not charging us. They usually ask me about...
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Relationship, Product
The quality of Micromedex is good. We have stayed with Merative for so long because the product is...
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Loyalty, Value
Micromedex is a good product. It is just costly. Merative has a high price point for their content....
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Operations
Merative offers training a lot, but we don't necessarily take it. If Merative sent me a link to some...
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Product
Micromedex is integrated within our medication administration record, so if someone is about to...
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Product
Sometimes we have to read through the abbreviated information to find an answer, and when we can't...
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Product
We can always find compatibility in Micromedex. We can do the drug interactions. Things feel a bit...
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Product
Every time I use Micromedex, it seems to be a very stable, reliable drug information program. It...
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Relationship
I don’t recall an occasion where I have had to log a problem to be resolved with Merative, like a...
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Relationship, Product
The chatbot that Merative uses for support could be improved. ChatGPT has raised our expectations...
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Operations, Product
The product is fairly intuitive to use. I would like to understand more about Merative’s...
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Product
Merative’s mobile app doesn't provide the same content that the desktop app does, and that is...
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Product
Micromedex is easy to use and very robust. We just type in the drug we are looking for and hit the...
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Product
The product is easy to use and navigate, but I feel like it is missing some helpful information...
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Relationship, Product
Merative has done some new things. From what I have seen, those new things are good. I can't think...
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Product
There is a lot I like about Micromedex. I like the way it is organized. I can go right in, and there...
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Relationship
We never hear from Merative. We cannot get their people to write back. So not only are they not...
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Product
My clinical pharmacist is familiar with the product and uses it quite a bit so that they can find...
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Product
The calculators in the product are good. The product gives a small answer first, and then we can go...
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Product
Micromedex doesn't integrate with other products.
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Product, Product
We aren't fond of Micromedex's layout when we need to find information.
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Product, Product
Our favorite features in Micromedex are its interaction checking, IV compatibility, and drug identification....
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Relationship
The vendor tries to keep their promises, and they do a pretty good job. Micromedex is great. We have...
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