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KLAS Research Director - Ryan Pretnik
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Ryan Pretnik

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User Commentary

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CIO

Implementation and Training

I would give the vendor a pretty good score in terms of what we have done so far with the product...

Jan 2021
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CIO

Functionality and Upgrades

The vendor really almost undersold the product to me because they told me what it did, and it met my...

Jan 2021
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CIO

Interfacing and Integration

I would give the vendor the highest score for supporting integration. They lead the way in integrating....

Jan 2021
(0)
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CIO

Functionality and Upgrades

The ease of use is tricky because to use the product as cloud storage is very simple. Everything is...

Jan 2021
(0)
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CIO

Functionality and Upgrades

The product is fantastic. I am actually a very big advocate, and I probably was a little more...

Jan 2021
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CPO/CHRO

Functionality and Upgrades

Microsoft Azure Cloud Services is a single sign-on tool. Because the product is from Microsoft, the...

Dec 2020
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CPO/CHRO

Functionality and Upgrades

Now that the product is on the cloud, it is super powerful. The vendor has found a way to make...

Dec 2020
(0)
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CPO/CHRO

Functionality and Upgrades

The only thing that I have complained about is the product comes with a quick-launch tab, and that...

Dec 2020
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CPO/CHRO

Other Observations & Comments

We did some work with Microsoft to clearly ramp up our people for all of our virtual interaction...

Dec 2020
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CPO/CHRO

Implementation and Training

The vendor has dumped a lot of modules on us, and it is a lot of videos. We have done a good job...

Dec 2020
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CPO/CHRO

Service and Support

Right now, the vendor is paying really close attention to us. They are doing agile upgrades all the...

Dec 2020
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CPO/CHRO

Functionality and Upgrades

We have moved to this product, and it is really super powerful, especially as a collaboration tool....

Dec 2020
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VP/Other Executive

Other Observations & Comments

There are a lot of vendors in the new analytics space, so other organizations need to be careful. A...

Dec 2020
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VP/Other Executive

Functionality and Upgrades

We didn’t reach out to Microsoft specifically for help relating to COVID-19, but there are tools...

Dec 2020
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VP/Other Executive

Other Observations & Comments

The product is part of our plans for the foreseeable future. We are always looking for new solutions...

Dec 2020
(0)
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VP/Other Executive

Functionality and Upgrades

We don’t engage with Microsoft's support. We reach out when we have an issue or open tickets, but...

Dec 2020
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VP/Other Executive

Other Observations & Comments

The system is more embedded, so it would be much harder to swap it out. We are married to Microsoft....

Dec 2020
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Manager

Functionality and Upgrades

The product stores a lot of documents that we share internally across leadership. The product is a...

Jul 2020
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Manager

Interfacing and Integration

I like that the solution is web based. The only problem is the adaptability to different search...

Jul 2020
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Director

Future Outlook

At a macro level, we have a lot of different tools. We are all over the place and trying to...

Jun 2020
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Director

Functionality and Upgrades

I would be extremely likely to recommend the product. With the version we have, the vendor has fixed...

Apr 2020
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Director

Functionality and Upgrades

The vendor has definitely kept their promises. The product does what it is supposed to do. A lot of...

Apr 2020
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Director

Other Observations & Comments

The vendor has no specific training for the product, but a lot of resources are online through third...

Apr 2020
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Director

Other Observations & Comments

We haven’t had any issues with the product to even need ongoing support from the vendor. There has...

Apr 2020
(0)
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