MH-CURE Commentary
Filtered view: All
Subject Expert
Paul Hess
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
MH-CURE’s biggest strengths are its VoIP integration, role-based configuration, and reliable voice.
Login or Create an Account to see details.
Loyalty, Operations, Product
Everything is going really well with MH-CURE. We had a little trepidation with going from a very old...
Login or Create an Account to see details.
Product
MH-CURE runs our network, so it isn't like they can use phones for everything else. When we deployed...
Login or Create an Account to see details.
Relationship
The vendor has production support staff members who we can reach out to. That has been very good. As...
Login or Create an Account to see details.
Operations
When we did our rollout of the system, I didn't feel like the vendor charged us for every little...
Login or Create an Account to see details.
Relationship, Product
We haven't had any issues with MH-CURE. We gave the vendor a few suggestions about it, and I know...
Login or Create an Account to see details.
Operations, Product
The real key with MH-CURE was being able to interface our nurse call notifications and images with...
Login or Create an Account to see details.
Value
The system works on phones. It provides the communication that we need within our facilities, and it...
Login or Create an Account to see details.
Relationship
With Mobile Heartbeat, right now we are in pretty good shape. Things have been stable for a while....
Login or Create an Account to see details.
Value
Mobile Heartbeat hasn’t failed to deliver anything. Mobile Heartbeat hasn’t charged us anything...
Login or Create an Account to see details.
Relationship, Product
MH-CURE just works. There are some interface changes I would probably make, but those are purely...
Login or Create an Account to see details.
Product
We would buy MH-CURE again because we don't have any other options. There is nothing else that works...
Login or Create an Account to see details.
Relationship
When we have issues with lag times, the vendor's support team is pretty good about helping us with...
Login or Create an Account to see details.
Loyalty, Relationship
Mobile Heartbeat tries to stay very proactive. They are owned by a massive healthcare educational...
Login or Create an Account to see details.
Product
The vendor promotes the product as a replacement for pagers, yet there is one distinct workflow that...
Login or Create an Account to see details.
Culture
We had a bit of a challenge with Mobile Heartbeat. The vendor said that they could integrate our...
Login or Create an Account to see details.
Operations
The implementation could have been better in terms of some of the setup and the vendor truly...
Login or Create an Account to see details.
Loyalty, Product
We have had a lot of issues with delays. The vendor says the message delivery is instantaneous, but...
Login or Create an Account to see details.
Product, Value
The system has an app for iPhones, and it can connect to our call light system. The app also works...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
When we were looking for a new communication solution, we looked at a lot of vendors, and we...
Login or Create an Account to see details.
Relationship
When we have a support need, Mobile Heartbeat is very responsive and good. The vendor's executives...
Login or Create an Account to see details.
Loyalty
Mobile Heartbeat is looking at a cloud-based solution. They are considering the next level of...
Login or Create an Account to see details.
Operations
MH-CURE works well. It isn't perfect, but our implementation was flawless. Some of our issues with...
Login or Create an Account to see details.
Loyalty, Value
Our previous solution was not that great, so we quickly replaced it with the MH-CURE. MH-CURE has...
Login or Create an Account to see details.
Relationship, Product
Aside from team members having some issues here and there, the team members enjoy MH-CURE overall....
Login or Create an Account to see details.
Operations, Product
Staff education with MH-CURE is really challenging at times. Even though the system is fine-tuned...
Login or Create an Account to see details.
Product
MH-CURE's device management is really challenging. Mobility is key in our facility so that nurses...
Login or Create an Account to see details.
Loyalty, Product
We are still missing some functionality in MH-CURE, but that is more or less our own decision. The...
Login or Create an Account to see details.
Product
With Mobile Heartbeat, the biggest thing is the ability to pull up our staff assignments and not...
Login or Create an Account to see details.
​
Featured Reports
Preferences