Acclara (an R1 Company) EHR-Agnostic Ambulatory RCM Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Value
The firm doesn’t charge for every little thing. We brought some services back in-house to lower the...
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Loyalty, Operations
The timing and execution of change could be better. We have worked well with the firm to make some...
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Relationship
I am very satisfied with Acclara. They understand our mission, and they understand our line of...
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Services, Services, Value, Value, Value
We have had issues with Acclara EHR's coding, and that has resulted in lower reimbursements.
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Operations, Operations, Operations
Acclara seems to have very high employee turnover and issues with training.
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Relationship, Relationship, Relationship, Services
I like Acclara’s customer service. The firm is very responsive, and they know the business very well....
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Loyalty, Loyalty, Loyalty
I don't know whether we would buy Acclara's services again. I am not familiar with the other firms...
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Relationship, Relationship, Relationship
We have been with this firm for a while now, but things have recently changed to where the firm...
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