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VIVACE MV PACS (Non-US) (Mostly Brazil)
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Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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CIO

Functionality and Upgrades

We want everything to be on the same platform, but we are having some technical problems with VIVACE...

Nov 2022
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CIO

ROI / Cost (care and feeding)

Today, I would buy VIVACE MV PACS again because it is integrated and economical by reducing the need...

Nov 2022
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CIO

Interfacing and Integration

VIVACE MV PACS is more flexible when it comes to integration compared to MV’s EMR.

Nov 2022
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(0)
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CIO

Functionality and Upgrades

We are evaluating whether we should move to a different product because that product is stronger...

Jul 2022
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(0)
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Director

Relationship

I have never had someone reach out from MV. We are always the ones going to the vendor for support....

Jul 2022
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(0)
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Director

ROI / Cost (care and feeding)

The vendor avoids charging us for things but only because they don’t offer anything to us and we...

Jul 2022
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Director

Relationship

We are on an eternal seesaw with the vendor. The relationship sometimes goes well, but other times,...

Jul 2022
||
(0)
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Director

Service and Support

The vendor’s support team is very focused on numbers. For example, they tell us that their...

Jul 2022
||
(0)
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Director

Functionality and Upgrades

The product still performs some basic functions, but I suffered quite a bit because of this product....

Jul 2022
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(0)
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Director

ROI / Cost (care and feeding)

We are discontinuing VIVACE MV PACS in our institution because the vendor isn’t attending to some...

Jul 2022
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VP/Other Executive

Future Outlook

MV has the vision to deliver new technology to the PACS, and they focus on the product road map.

Jan 2022
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VP/Other Executive

Service and Support

Dealing with support for SOUL MV and VIVACE MV PACS makes it seem like the products are owned by two...

Jan 2022
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Director

Relationship

The system has a different layout than another tool the doctors use. MV's system doesn't have any...

Dec 2021
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(0)
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Director

Functionality and Upgrades

The product works well for us and meets our basic needs. We have worked through some issues and...

Dec 2021
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(0)
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Director

Functionality and Upgrades

We have a really good relationship with the vendor. The product has some problems with performance,...

Dec 2021
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Analyst/Coordinator

Functionality and Upgrades

MV's system has helped a lot since we implemented it. The system makes billing easier, and it is...

Dec 2021
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Analyst/Coordinator

Functionality and Upgrades

We would like the billing piece to improve, and we would like doctors to be able to stay on top of...

Dec 2021
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Related Articles
Article
KLAS article icon
The Shifting Market of Global PACS
10 January 20    |   Eder Lagemann and Jonathan Christensen
KLAS’ recent Global PACS 2019 report speaks to a shifting non-US market for PACS solutions. Many healthcare organizations are looking for imaging vendors that will meet their long-term and short-term



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