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VIVACE MV PACS (Non-US) (Mostly Brazil) Comments
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KLAS Research Director - Eder Lagemann
Subject Expert

Eder Lagemann

Research Director

eder.lagemann@klasresearch.com

8017341586

 
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User Commentary

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CIO

Functionality and Upgrades

We use the product for exams that have less complexity, and for those exams, the interface is simple...

Jan 2021
(0)
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CIO

Functionality and Upgrades

We have never had any serious problems with the system. Our tickets are usually simple and resolved...

Jan 2021
(0)
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CIO

Other Observations & Comments

We use two different PACS in our organization, and VIVACE MV PACS is slightly inferior to the other...

Jan 2021
(0)
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CIO

Other Observations & Comments

We have to verify how many images were taken. MV is a very robust company in the market. We probably...

Dec 2020
(0)
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CIO

Service and Support

We get a good quality of service from MV. They have a process for their services and good stability...

Dec 2020
(0)
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CIO

Relationship

MV's service isn't very good. They sent us some questions about our satisfaction, but there has been...

Dec 2020
(0)
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Manager

Service and Support

Our scores for VIVACE MV PACS have to do with the technical quality. The system came during a...

Sep 2020
(0)
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Manager

Functionality and Upgrades

The problem is with performance. A report takes much longer to get done with VIVACE MV PACS than...

Sep 2020
(0)
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Manager

Functionality and Upgrades

I am not seeing the same movement in technology in VIVACE MV PACS as I am with other systems. I am...

Sep 2020
(0)
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Director

Functionality and Upgrades

For VIVACE MV PACS, we have a lot of complaints from the doctors. We have a lot of doctors that work...

Aug 2020
(0)
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Director

Lessons Learned

The implementation team isn’t bad, but the problem I have with the training is the training model is...

Aug 2020
(0)
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VP/Other Executive

Interfacing and Integration

Now, our whole environment is VIVACE MV PACS; it isn't just one platform. VIVACE MV PACS comes from...

Jul 2020
(0)
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CIO

Functionality and Upgrades

VIVACE MV PACS works well and is stable. The worklist meets our needs, and the image archive also...

Jul 2020
(0)
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CIO

Service and Support

I would give the vendor the highest score for their support. Their team is always available. The...

Jun 2020
(0)
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CIO

Technology

The VIVACE solution is a good tool for reports, visualization, and diagnostic imaging. The VIVACE...

Jun 2020
(0)
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CIO

Relationship

MV has a lot of involvement with us. We can give them the highest score on that. We work as a...

Jun 2020
(0)
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Director

Relationship

In general, the solution has met our needs well. My problem is not as much with the solution itself...

Jan 2020
(0)
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Director

Service and Support

The vendor's support lacks a good response time. The follow-up takes a long time. Working with MV's...

Jan 2020
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