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VIVACE MV PACS (Non-US) (Mostly Brazil)
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Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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CIO

MV has a lot of turnover. That is a problem. Their customer support is very weak, and it can be...

Sep 2021
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CIO

We always get a normal invoice for MV's normal service. The vendor charges for everything involving...

Sep 2021
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CIO

I had a lot of difficulties with the solution's implementation and training due to changes with MV's...

Sep 2021
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(0)
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CIO

We use the product for exams that have less complexity, and for those exams, the interface is simple...

Jan 2021
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(0)
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CIO

We have never had any serious problems with the system. Our tickets are usually simple and resolved...

Jan 2021
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(0)
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CIO

We use two different PACS in our organization, and VIVACE MV PACS is slightly inferior to the other...

Jan 2021
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(0)
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CIO

We have to verify how many images were taken. MV is a very robust company in the market. We probably...

Dec 2020
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(0)
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CIO

We get a good quality of service from MV. They have a process for their services and good stability...

Dec 2020
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(0)
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CIO

MV's service isn't very good. They sent us some questions about our satisfaction, but there has been...

Dec 2020
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