VIVACE MV PACS (Non-US) (Mostly Brazil)
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Eder Lagemann
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KLAS Research Director - Eder Lagemann
 
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User Commentary

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VP/Other Executive

MV has the vision to deliver new technology to the PACS, and they focus on the product road map.

Jan 2022
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VP/Other Executive

Dealing with support for SOUL MV and VIVACE MV PACS makes it seem like the products are owned by two...

Jan 2022
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Director

The system has a different layout than another tool the doctors use. MV's system doesn't have any...

Dec 2021
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Director

The product works well for us and meets our basic needs. We have worked through some issues and...

Dec 2021
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Director

We have a really good relationship with the vendor. The product has some problems with performance,...

Dec 2021
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Analyst/Coordinator

MV's system has helped a lot since we implemented it. The system makes billing easier, and it is...

Dec 2021
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Analyst/Coordinator

We would like the billing piece to improve, and we would like doctors to be able to stay on top of...

Dec 2021
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Analyst/Coordinator

The product lacks usability. For example, the end user has to log in to the EMR in a different way...

Nov 2021
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Analyst/Coordinator

We are working on projects with MV, and they are only delivering partially on those projects. MV...

Nov 2021
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Analyst/Coordinator

We don't have a lot of problems. Our radiologists like the product. It is stable and robust.

Nov 2021
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CIO

I like the simplicity of VIVACE MV PACS. We are integrating voice recognition software into the...

Nov 2021
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CIO

MV has a lot of turnover. That is a problem. Their customer support is very weak, and it can be...

Sep 2021
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CIO

We always get a normal invoice for MV's normal service. The vendor charges for everything involving...

Sep 2021
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CIO

I had a lot of difficulties with the solution's implementation and training due to changes with MV's...

Sep 2021
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