VIVACE MV PACS (Non-US) (Mostly Brazil) Comments

 

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Current Time Inside Cache Tag Helper: 10/28/2020 5:26:10 AM and Model.EvProductId = 197760

Commentary Summary

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Neither
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User Commentary

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Manager

Service and Support

Our scores for VIVACE MV PACS have to do with the technical quality. The system came during a...

Sep 2020
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Manager

Functionality and Upgrades

The problem is with performance. A report takes much longer to get done with VIVACE MV PACS than...

Sep 2020
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Manager

Functionality and Upgrades

I am not seeing the same movement in technology in VIVACE MV PACS as I am with other systems. I am...

Sep 2020
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Director

Functionality and Upgrades

For VIVACE MV PACS, we have a lot of complaints from the doctors. We have a lot of doctors that work...

Aug 2020
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Director

Lessons Learned

The implementation team isn’t bad, but the problem I have with the training is the training model is...

Aug 2020
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VP/Other Executive

Interfacing and Integration

Now, our whole environment is VIVACE MV PACS; it isn't just one platform. VIVACE MV PACS comes from...

Jul 2020
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CIO

Functionality and Upgrades

VIVACE MV PACS works well and is stable. The worklist meets our needs, and the image archive also...

Jul 2020
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CIO

Service and Support

I would give the vendor the highest score for their support. Their team is always available. The...

Jun 2020
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CIO

Technology

The VIVACE solution is a good tool for reports, visualization, and diagnostic imaging. The VIVACE...

Jun 2020
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CIO

Relationship

MV has a lot of involvement with us. We can give them the highest score on that. We work as a...

Jun 2020
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Director

Relationship

In general, the solution has met our needs well. My problem is not as much with the solution itself...

Jan 2020
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Director

Service and Support

The vendor's support lacks a good response time. The follow-up takes a long time. Working with MV's...

Jan 2020
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Manager

Functionality and Upgrades

MV is investing heavily on their PACS, they have developed a lot of new functionality in the last...

Jun 2019
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Manager

Other Observations & Comments

MV still needs to improve the viewer. That is one piece that was more advanced in our previous PACS.

Jun 2019
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CIO

Service and Support

Contrary to the tech support for SOUL MV, the support for VIVACE MV PACS is excellent. We haven’t...

May 2019
 Helpful

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CIO

Functionality and Upgrades

The product is stable and works as promoted. Our end users are highly satisfied.

May 2019
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Director

Interfacing and Integration

We were able to integrate all pieces of equipment. Getting to our current point required a large...

Jan 2019
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Director

Other Observations & Comments

VIVACE MV PACS is restrictive, but the physicians have an easy time using it. There is also the...

Jan 2019
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Director

Service and Support

Before the vendor was MV, they were stuck in time. I think MV is moving in the right direction, but...

Jan 2019
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Director

Service and Support

I think MV could improve their training and, even more importantly, do better at keeping physicians...

Jan 2019
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Director

Functionality and Upgrades

VIVACE MV PACS is meeting about 80% of our needs, and MV is developing functionality that will help...

Dec 2018
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Manager

Functionality and Upgrades

The PACS is working well for us. It is mature and runs fine at our organization. It is owned by an...

Dec 2018
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CIO

Other Observations & Comments

When MV sets predefined integration protocols, VIVACE MV PACS integrates well. However, the...

Dec 2018
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CIO

Implementation and Training

The implementation of VIVACE MV PACS went very smoothly. The solution isn't very different from the...

Dec 2018
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Director

Functionality and Upgrades

VIVACE MV PACS is one of MV's stronger products. It is well integrated with our EMR. Having both of...

Dec 2018
 Helpful

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CIO

Interfacing and Integration

Our users have adapted well to MV's PACS. A key factor in that adaptation was the seamless...

Sep 2018
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CIO

Functionality and Upgrades

MV needs to improve the overall usability of VIVACE MV PACS for our end users. It needs to be more practical....

Sep 2018
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CIO

ROI / Cost (care and feeding)

MV tends to charge us for every little thing.

Sep 2018
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CIO

Implementation and Training

We had difficulties with MV's teams during the implementation of VIVACE MV PACS. It was hard to work...

Sep 2018
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