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User Commentary
Loyalty, Product
Homecare Advisor has a sister program called Mobile Advisor, and it is designed for use on iPhones...
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Product
Homecare Advisor is a very user-friendly program. It does a good job, and it does all the things we...
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Product
There are features of the vendor’s website that I'm not a big fan of, like the search functionality...
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Relationship
When I call Netsmart with a ticket, if the first person to get the ticket doesn’t know how to help,...
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Relationship
The team at Netsmart is great to work with. When there is a problem, they are all gung ho about...
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Product
Some types of handoffs are a little cumbersome because we need the EMR to integrate more with...
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Relationship
Netsmart's support team is a little more seasoned than other vendors’ teams are. Netsmart has been...
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Product
Homecare Advisor has somewhat older technology. I would tell anyone looking at Homecare Advisor that...
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Product
Our end users do most of their charting on their laptops or computers, but our end users have their...
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Relationship
We have been trying to switch some staff to Netsmart’s mobile app, and that has been a bit of a...
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Product
All of the interfaces between our EHR and other vendors' products work well.
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Relationship
Netsmart has been spending more time on their other software program, and that has probably created...
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Relationship, Operations
Netsmart’s support team has not been very good as of late. The vendor's educational information for...
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Operations
Whenever Netsmart would send out updates or change something, they would create interactive...
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Loyalty
We are replacing Homecare Advisor because it is an old system. We feel like it is old enough that...
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Culture
A certain group worked for years on the background of the system's revenue cycle, but then the...
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Product
The system's wound advisor piece is still pretty solid. We haven't seen anything from other vendors'...
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Loyalty, Product
Our clinicians' experiences with Homecare Advisor have been pretty terrible. They have to haul a...
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Loyalty
I would not buy Homecare Advisor again, and it is not for sale anymore. We have selected a new EMR...
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Loyalty, Relationship
Netsmart has done nothing to help us get and share patient information from disparate sources. They...
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Operations
Netsmart doesn't really offer any training on anything. We have to read the specs for every upgrade...
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Loyalty
We have been looking for another option for Homecare Advisor. We want to get all our divisions under...
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Operations, Product
I have had the opportunity to dip my toes into different software systems, and Homecare Advisor is...
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Product
OASIS-E has been surprisingly smooth. There is always some moaning whenever there is a big change,...
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Loyalty
When EVV started up as the latest fad, we had to go to an outside organization. Ideally, Homecare...
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Product
We interface with Netsmart to get patient and visit information, and a lot of things flow from...
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Loyalty
I have been comfortable working with Homecare Advisor over the years and would recommend it as a...
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Relationship
Our relationship with Netsmart is very good. Communication runs both ways. There are groups for...
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