Connect Integration Engine
Filtered view: All

Subject Expert
Tyson Blauer
Research Director
KLAS Research Director - Tyson Blauer
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
VP/Other Executive

Connect Integration Engine is very much an integral part of our long-term road map. Early on, I felt...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We pay for support, but we have never been asked to pay for anything else.

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The two things I love most about the product are its stability and flexibility. The system has the...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The product is very technical. Users have to be competent technical staff members to use it. As long...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's price for their services could be a little bit lower than what they charge now.

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor could provide more of an open-source program. The installation and upgrades to new...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We got no initial training from the vendor on the product. We use their documentation, and we learn...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The learning curve on the system is really high. Connect Integration Engine is a hard program to learn....

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor executive involvement is not really there. The executives were there when we signed our...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

NextGen Healthcare does keep promises. Sometimes it takes a while to get things resolved, but for...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

NextGen Healthcare has a really good training program for our new programmers who have never worked...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When we first started with NextGen Healthcare, they worked with us extensively. We were on another...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Sometimes NextGen Healthcare doesn't really have control when they are trying to interface products...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Sometimes we have a hard time getting ahold of support. Like any decent organization, there is...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I have no problem reaching out to the executives. I know quite a few that I can reach out to if I...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

If we have a critical issue, NextGen Healthcare gets on it immediately. They bring in the right...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The product is excellent, and NextGen Healthcare continues to innovate. They have a monthly user...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There is a level of technical expertise needed for the product unless a client is going to go with...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We love Connect Integration Engine because we have in-house expertise for it. We were working with...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

NextGen Healthcare delivers what they say they will deliver for sure. Sometimes the timing is a...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The interoperability of NextGen Healthcare's system is as good as any EMR that I have looked at. The...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

NextGen Healthcare puts their services team to the forefront to help us get over the hump with...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Whenever we need to connect something to another piece of the system, we make a phone call, and...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We would absolutely buy Connect Integration Engine again. I like the product’s ability to drive...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

NextGen Healthcare definitely avoids charging for every little thing. They always have training...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor is pretty good about not nickel-and-diming. They are very flexible, and they help us deal...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Some of the codes the vendor had written to do some of the messages have led to some pretty gnarly...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor could improve in providing solid answers to problems. When I call NextGen Healthcare, I...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has not really delivered any new technology. I would like to see them implement some...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we call the vendor's support, we reach someone who may or may not be able to effectively...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would advise someone looking at the product to look at all of the integration aspects for what...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

NextGen Healthcare's support has improved; it used to be very bad. From NextGen Healthcare's...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

NextGen Healthcare charges a lot for implementing things. If we want to reach out to them for...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We can do a lot of things with NextGen Connect. The vendor has made some improvements, so the system...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

NextGen Healthcare still lacks a lot on the API side from a product management perspective as a...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't have any plans to change to another application. I have no regrets about purchasing the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Everything with Connect Integration Engine has been self-service, so I go by whatever documentation...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is so much potential for what we can do with the system, and NextGen Healthcare is always...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We like Connect Integration Engine very much. We are very satisfied with it. It is robust, and it is...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

NextGen Healthcare does not totally support FHIR in the current version, but they have something for...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF