Connect Integration Engine Comments

 
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Manager

Other Observations & Comments

Newer technologies come out every day, and sometimes integrating new technology takes quite a while...

Aug 2020
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Manager

Relationship

When I call a support person for help, I get great help. NextGen Healthcare doesn’t spam me with...

Aug 2020
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Manager

Functionality and Upgrades

There are some things that the system is capable of that NextGen Healthcare is not promoting. But...

Aug 2020
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Manager

Functionality and Upgrades

I did the last upgrade myself. NextGen Healthcare could be more helpful when I need to download the...

Aug 2020
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Manager

Sales and Contracting

The system is cheap compared to the other systems, and it can handle bigger engines. The only reason...

Aug 2020
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Manager

Functionality and Upgrades

Anybody who is proficient enough to understand newer technology can basically use the system. The...

Aug 2020
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Manager

Service and Support

Things are confusing because NextGen Healthcare acquired Mirth and rebranded their product. The...

Aug 2020
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Manager

Technology

This system is not the most stable. It was developed using Java. Java is not as stable as something...

Aug 2020
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Manager

Other Observations & Comments

As far as executive involvement goes, the executives are involved only when there is something to...

Aug 2020
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Manager

Functionality and Upgrades

It is possible to work with the system, but it could be easier. There could be more functionality...

Aug 2020
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Manager

Relationship

There were some invoices with which we had questions about the deployment of the number of machines....

Aug 2020
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Analyst/Coordinator

Functionality and Upgrades

Connect Integration Engine is pretty flexible. It has a lot of capabilities and gets very good...

Jul 2020
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Analyst/Coordinator

Service and Support

We have used NextGen Healthcare's integration engine for many years. NextGen Healthcare's track...

Jul 2020
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Analyst/Coordinator

Other Observations & Comments

The thing that NextGen Healthcare has going for them is that Connect Integration Engine is an...

Jul 2020
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CIO

Other Observations & Comments

It is not NextGen Healthcare’s responsibility to train; all of our training is internal. We don’t...

Apr 2020
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CIO

Service and Support

We haven’t really needed much support from NextGen Healthcare. The original setup process was pretty...

Apr 2020
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CIO

Relationship

The executive involvement is pretty good. I am on a first-name basis with most of the executives at...

Apr 2020
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CIO

Functionality and Upgrades

The product is cool and intuitive, and I haven’t had to train my providers on how to use it. I think...

Apr 2020
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CIO

Future Outlook

A year from now, the system will be critical for us as we do our strategic planning. We are all...

Apr 2020
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CIO

ROI / Cost (care and feeding)

If it weren’t for the system, we wouldn’t be able to get the orders from the appropriate facilities...

Feb 2020
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CIO

Functionality and Upgrades

We use the system to leverage APIs into our scheduling system, so whenever a report comes in, we can...

Feb 2020
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CIO

Other Observations & Comments

The solution is an open-source solution, but if the decision were up to me, we would buy the system...

Feb 2020
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CIO

Implementation and Training

I rarely talk with the vendor, but they promise that if we go to their training class, we will come...

Feb 2020
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CIO

Functionality and Upgrades

All of the information in the company goes through the system, and the system parses the...

Feb 2020
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CIO

Functionality and Upgrades

Our entire business is built around the system because everything that we do goes through it, and we...

Feb 2020
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CIO

Interfacing and Integration

The system does very well with supporting our integration goals. I have never come across anything...

Feb 2020
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CIO

Functionality and Upgrades

None of my clinicians ever see the system. It is completely behind the scenes, but the clinicians...

Feb 2020
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CIO

ROI / Cost (care and feeding)

We pay the vendor for support just like we have for the past few years, and I have never felt like I...

Feb 2020
 Helpful

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CIO

Lessons Learned

The system isn’t really graphical like a lot of other systems are, so people kind of have to know...

Feb 2020
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CIO

Relationship

The vendor executives are very involved. When I go to HIMSS or RSNA, I get access to the people that...

Feb 2020
 Helpful

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CIO

Relationship

When NextGen Healthcare bought Mirth, I was concerned that things would change, but I haven’t seen...

Feb 2020
 Helpful

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Manager

Other Observations & Comments

The product is part of our long-term plan to the extent that Java is part of our long-term plans. We...

Dec 2019
 Helpful

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Manager

Functionality and Upgrades

The product is mature, agile, and stable. It is a great tool. I recommend it highly all of the time....

Dec 2019
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Manager

Functionality and Upgrades

It is really odd that more people aren't using the product because it works so well. It is...

Dec 2019
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Manager

ROI / Cost (care and feeding)

If we were a commercial customer, NextGen Healthcare would nickel-and-dime us. That is actually the...

Dec 2019
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Manager

Functionality and Upgrades

I am a big fan of Connect Integration Engine, and I use it all the time. We only use the open-source...

Dec 2019
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CIO

Functionality and Upgrades

Connect Integration Engine is still a standalone product, but it is also the front end and back end...

Dec 2019
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CIO

Functionality and Upgrades

Over the last year or so, Connect Integration Engine has become more robust in its ability to handle...

Dec 2019
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Director

Functionality and Upgrades

NextGen Healthcare’s interface engine is one of the better ones out there, and it can do a variety...

Nov 2019
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Director

Implementation and Training

NextGen Healthcare is not big on training, except when it comes to their interface engines. For...

Nov 2019
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Director

Service and Support

NextGen Healthcare is very reactive in nature. They are not proactive, but they commit to resolving...

Nov 2019
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Director

ROI / Cost (care and feeding)

We would buy NextGen Healthcare’s system again. The system has been extremely resilient and has been...

Nov 2019
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Director

Future Outlook

The problem is not that NextGen Healthcare doesn't keep their promises. There are so many other...

Nov 2019
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Director

Relationship

NextGen Healthcare has come a long way. They have been behaving like good partners. There were times...

Nov 2019
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Director

Future Outlook

I think that we will have this product for the long term. We will certainly have the engine, but we...

Nov 2019
 Helpful

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Manager

Interfacing and Integration

Connect Integration Engine is being phased out. NextGen Healthcare keeps their promises, but the...

Aug 2019
 Helpful

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Manager

Other Observations & Comments

We use the open-source version, so we don't have support or licensing fees.

Aug 2019
 Helpful

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Manager

Other Observations & Comments

There is no entry cost, and that is tough to beat for a small facility. The system does pretty much...

Aug 2019
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Manager

Functionality and Upgrades

With us being a small facility, the system has definitely been worth the time we have put into it....

Aug 2019
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Manager

Other Observations & Comments

We would have to be in a very specific situation to purchase this system again. It is a really good...

Aug 2019
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Manager

Functionality and Upgrades

One of the things that we do is data normalization, which involves forcing data from messages to be...

Aug 2019
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Manager

Technology

The tool is weak. We have to use the Java editor to make it work right. The tool is just clumsy.

Aug 2019
 Helpful

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COO

Relationship

Our relationship with NextGen Healthcare is not super great at the moment. Our relationship is...

Jul 2019
 Helpful

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COO

Functionality and Upgrades

Connect Integration Engine is a workhorse. It just does what it needs to do. The system isn't the...

Jul 2019
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VP/Other Executive

Service and Support

Connect Integration Engine has been really solid for us. We have an interface team that makes...

May 2019
 Helpful

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Analyst/Coordinator

Interfacing and Integration

NextGen Healthcare has really been on the leading edge of making sure interoperability is high on...

May 2019
 Helpful

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Analyst/Coordinator

Implementation and Training

NextGen Healthcare could improve their overall training. The module is very technical, so the vendor...

May 2019
 Helpful

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Analyst/Coordinator

Relationship

NextGen Healthcare has gone through some senior leadership changes, and those changes have improved...

May 2019
 Helpful

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Analyst/Coordinator

Relationship

NextGen Healthcare is doing a lot more focus groups than they used to. The vendor is really getting...

May 2019
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Analyst/Coordinator

Lessons Learned

We are heavily dictated by meaningful use, so the vendor has to put a lot of time and effort in that...

May 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

We don't ask NextGen Healthcare for anything. We never ask for any training because we use NextGen...

May 2019
 Helpful

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VP/Other Executive

Other Observations & Comments

We use the product to create a lot of interfaces ourselves. We are doing and taking on as much of...

May 2019
 Helpful

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VP/Other Executive

Service and Support

Connect Integration Engine does everything that we need it to do. We really don't have any...

May 2019
 Helpful

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CIO

Functionality and Upgrades

The NextGen Healthcare system is an integral part of our integration solution. The system is very...

Apr 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

NextGen Healthcare keeps up on Connect Integration Engine. The tool has a worldwide following. It is...

Mar 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

I wish Connect Integration Engine had a better dashboard for what volume each channel is handling....

Mar 2019
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VP/Other Executive

Relationship

Sometimes it takes some effort to get NextGen Healthcare to do everything they promised to do. But...

Mar 2019
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

NextGen Healthcare doesn’t nickel-and-dime. We have lived within the terms of our contract, so there...

Mar 2019
 Helpful

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COO

Interfacing and Integration

NextGen Healthcare is very good at meeting our needs. The interoperability that Connect Integration...

Mar 2019
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COO

Relationship

NextGen Healthcare has been much better at the relationship aspect. They need the infusion of money....

Mar 2019
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Manager

Other Observations & Comments

When NextGen Healthcare has new functionality and can add it to our system, they add it. The tool is...

Mar 2019
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Manager

Other Observations & Comments

Technology is changing. I perceive that more things are going to be asked of us to get data in and...

Mar 2019
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Manager

Service and Support

The support from NextGen Healthcare is not very good. It takes the support people a while to call us...

Mar 2019
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Manager

Functionality and Upgrades

I am tech savvy enough that I can look under the product's hood and see what I can tweak to make the...

Mar 2019
 Helpful

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Manager

Functionality and Upgrades

NextGen Healthcare's tool has JavaScript, so it is easier to use than our other tool. Any skilled...

Mar 2019
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Manager

Relationship

With NextGen Healthcare, there has never been a need for me to escalate a problem to the executives...

Mar 2019
 Helpful

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Manager

ROI / Cost (care and feeding)

NextGen Healthcare's tool is not as expensive as our other tool. I would certainly recommend NextGen...

Mar 2019
 Helpful

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Manager

Service and Support

Mirth still has their forum up and running, and items are still going in there every single day....

Mar 2019
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Manager

Functionality and Upgrades

The free version of Connect Integration Engine is very industrial if an organization knows their...

Mar 2019
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Manager

Functionality and Upgrades

There aren't really any limitations with Connect Integration Engine. NextGen Healthcare does about...

Mar 2019
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Manager

ROI / Cost (care and feeding)

I would definitely choose to use Connect Integration Engine again. The fact that Mirth offers a free...

Mar 2019
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Manager

Lessons Learned

We are unsupported with Connect Integration Engine, and that means we are on a free version that we...

Mar 2019
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Director

Implementation and Training

NextGen Healthcare provides formal training for the product, and it is a well-established process....

Mar 2019
 Helpful

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Director

Interfacing and Integration

From an interoperability and standards perspective, we don't have any complaints because we can use...

Mar 2019
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Director

Relationship

Rusty Frantz and his team have been here. We reach out to the executives on a regular basis, and...

Mar 2019
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Director

Relationship

I can say that NextGen Healthcare keeps their promises, but with one caveat. They keep their...

Mar 2019
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Director

ROI / Cost (care and feeding)

When we were making our decision, we did a request for quotation from various vendors. After our...

Mar 2019
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Manager

Other Observations & Comments

We only pay our service contract fee. I am not sure whether NextGen Healthcare charges us when we...

Mar 2019