Connect Integration Engine
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Subject Expert
Tyson Blauer
Research Director
Commentary Summary
User Commentary
Connect Integration Engine is very much an integral part of our long-term road map. Early on, I felt...
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We pay for support, but we have never been asked to pay for anything else.
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The two things I love most about the product are its stability and flexibility. The system has the...
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The product is very technical. Users have to be competent technical staff members to use it. As long...
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The vendor's price for their services could be a little bit lower than what they charge now.
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The vendor could provide more of an open-source program. The installation and upgrades to new...
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We got no initial training from the vendor on the product. We use their documentation, and we learn...
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The learning curve on the system is really high. Connect Integration Engine is a hard program to learn....
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The vendor executive involvement is not really there. The executives were there when we signed our...
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NextGen Healthcare does keep promises. Sometimes it takes a while to get things resolved, but for...
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NextGen Healthcare has a really good training program for our new programmers who have never worked...
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When we first started with NextGen Healthcare, they worked with us extensively. We were on another...
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Sometimes NextGen Healthcare doesn't really have control when they are trying to interface products...
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Sometimes we have a hard time getting ahold of support. Like any decent organization, there is...
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I have no problem reaching out to the executives. I know quite a few that I can reach out to if I...
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If we have a critical issue, NextGen Healthcare gets on it immediately. They bring in the right...
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The product is excellent, and NextGen Healthcare continues to innovate. They have a monthly user...
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There is a level of technical expertise needed for the product unless a client is going to go with...
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We love Connect Integration Engine because we have in-house expertise for it. We were working with...
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NextGen Healthcare delivers what they say they will deliver for sure. Sometimes the timing is a...
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The interoperability of NextGen Healthcare's system is as good as any EMR that I have looked at. The...
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NextGen Healthcare puts their services team to the forefront to help us get over the hump with...
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Whenever we need to connect something to another piece of the system, we make a phone call, and...
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We would absolutely buy Connect Integration Engine again. I like the product’s ability to drive...
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NextGen Healthcare definitely avoids charging for every little thing. They always have training...
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The vendor is pretty good about not nickel-and-diming. They are very flexible, and they help us deal...
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Some of the codes the vendor had written to do some of the messages have led to some pretty gnarly...
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The vendor could improve in providing solid answers to problems. When I call NextGen Healthcare, I...
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The vendor has not really delivered any new technology. I would like to see them implement some...
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When we call the vendor's support, we reach someone who may or may not be able to effectively...
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I would advise someone looking at the product to look at all of the integration aspects for what...
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NextGen Healthcare's support has improved; it used to be very bad. From NextGen Healthcare's...
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NextGen Healthcare charges a lot for implementing things. If we want to reach out to them for...
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We can do a lot of things with NextGen Connect. The vendor has made some improvements, so the system...
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NextGen Healthcare still lacks a lot on the API side from a product management perspective as a...
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I don't have any plans to change to another application. I have no regrets about purchasing the...
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Everything with Connect Integration Engine has been self-service, so I go by whatever documentation...
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There is so much potential for what we can do with the system, and NextGen Healthcare is always...
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We like Connect Integration Engine very much. We are very satisfied with it. It is robust, and it is...
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NextGen Healthcare does not totally support FHIR in the current version, but they have something for...
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