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Nordic HIT Implementation Leadership - Large Comments
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KLAS Research Director - Kaleb Harris
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Implementation Leadership 2020: Which Firms Consistently Help Clients Hit the Ground Running?
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VP/Other Executive

The vendor responded well to feedback and got back to us fairly quickly. For example, we originally...

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VP/Other Executive

Nordic is no longer exclusively focusing on Epic. Nordic has expanded the scope of their practice...

Jan 2021
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VP/Other Executive

We were enamored by Nordic because we knew each other well and they had a long history of successful...

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Manager

We would definitely use Nordic again. Their technology people were very good; we had very few if any...

Dec 2020
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Director

We break up project managers from the vendor. We usually bring in project managers that are...

Nov 2020
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Director

Whenever there are organizational changes, there is always a chance that we will use another vendor...

Nov 2020
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Director

The staff that I get from Nordic are consistently high quality. If I request someone who is a former...

Nov 2020
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Director

I would work with Nordic or the other vendor that we considered in our selection process. We have...

Nov 2020
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Director

I am able to call Nordic and ask for résumés, and they will send those. I have hired more people...

Nov 2020
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Director

Nordic does exceed our expectations. I don't have to get on them about anything. When they are asked...

Nov 2020
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Director

The vendor is able to provide any resources that we need in a timely manner. The support staff...

Nov 2020
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Director

We deal with Nordic on a personal basis. We don't really call and ask questions about what we should...

Nov 2020
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Director

I have a bit of a phobia of giving people the top score. If I were to give the top score, that would...

Nov 2020
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VP/Other Executive

The large project Nordic did for us enabled us to be on one EMR across our entire system so that if...

Nov 2020
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Director

We put out a bid for consulting resources, and Nordic came in and gave us a decent deal on the cost....

Nov 2020
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Director

Nordic doesn't come in with a philosophy around how to do preimplementation planning. There is a...

Nov 2020
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Director

Nordic avoided charging for every little thing. They were good about the charges; there was...

Nov 2020
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VP/Other Executive

One of the projects Nordic did for us was huge, and we had a lot of consultants. When we have a...

Nov 2020
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Director

Nordic jumped in and did a spectacular job. Their talent and the quality of their work were not...

Oct 2020
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Director

The Nordic consultants I work with are the best in the country, and they are internationally...

Oct 2020
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Director

When it comes to Nordic’s ability to drive tangible outcomes, I think they sometimes get the same...

Sep 2020
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Director

Whether we are receiving our money’s worth is a loaded question, but I would give a pretty high...

Sep 2020
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Director

I would give Nordic a pretty high score on what they provide regarding their preimplementation. The...

Sep 2020
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Director

Most of the time, the project managers are ours. So we have project managers, and Nordic runs the...

Sep 2020
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