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Nordic HIT Implementation Leadership - Large Comments
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KLAS Research Director - Kaleb Harris
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User Commentary

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VP/Other Executive

Tools and Methodology

The vendor responded well to feedback and got back to us fairly quickly. For example, we originally...

Jan 2021
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VP/Other Executive

Other Observations

Nordic is no longer exclusively focusing on Epic. Nordic has expanded the scope of their practice...

Jan 2021
(0)
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VP/Other Executive

Relationship

We were enamored by Nordic because we knew each other well and they had a long history of successful...

Jan 2021
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Manager

Tools and Methodology

We would definitely use Nordic again. Their technology people were very good; we had very few if any...

Dec 2020
(0)
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Director

Other Observations

We break up project managers from the vendor. We usually bring in project managers that are...

Nov 2020
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Director

Relationship

Whenever there are organizational changes, there is always a chance that we will use another vendor...

Nov 2020
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Director

People and Knowledge

The staff that I get from Nordic are consistently high quality. If I request someone who is a former...

Nov 2020
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Director

Tools and Methodology

I would work with Nordic or the other vendor that we considered in our selection process. We have...

Nov 2020
(0)
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Director

Relationship

I am able to call Nordic and ask for résumés, and they will send those. I have hired more people...

Nov 2020
(0)
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Director

Project Results

Nordic does exceed our expectations. I don't have to get on them about anything. When they are asked...

Nov 2020
(0)
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Director

Tools and Methodology

The vendor is able to provide any resources that we need in a timely manner. The support staff...

Nov 2020
(0)
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Director

Relationship

We deal with Nordic on a personal basis. We don't really call and ask questions about what we should...

Nov 2020
(0)
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Director

People and Knowledge

I have a bit of a phobia of giving people the top score. If I were to give the top score, that would...

Nov 2020
(0)
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VP/Other Executive

Relationship

The large project Nordic did for us enabled us to be on one EMR across our entire system so that if...

Nov 2020
(0)
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Director

Win/Loss - Why they were selected (by current clients)

We put out a bid for consulting resources, and Nordic came in and gave us a decent deal on the cost....

Nov 2020
(0)
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Director

ROI and Cost

Nordic doesn't come in with a philosophy around how to do preimplementation planning. There is a...

Nov 2020
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Director

ROI and Cost

Nordic avoided charging for every little thing. They were good about the charges; there was...

Nov 2020
(0)
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VP/Other Executive

People and Knowledge

One of the projects Nordic did for us was huge, and we had a lot of consultants. When we have a...

Nov 2020
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Director

Project Results

Nordic jumped in and did a spectacular job. Their talent and the quality of their work were not...

Oct 2020
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Director

People and Knowledge

The Nordic consultants I work with are the best in the country, and they are internationally...

Oct 2020
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Director

Other Observations

When it comes to Nordic’s ability to drive tangible outcomes, I think they sometimes get the same...

Sep 2020
(0)
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Director

ROI and Cost

Whether we are receiving our money’s worth is a loaded question, but I would give a pretty high...

Sep 2020
(0)
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Director

Tools and Methodology

I would give Nordic a pretty high score on what they provide regarding their preimplementation. The...

Sep 2020
(0)
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Director

People and Knowledge

Most of the time, the project managers are ours. So we have project managers, and Nordic runs the...

Sep 2020
(0)
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Director

Tools and Methodology

We took stock of where we were at the beginning of the year and ended our engagement because of the...

Jun 2020
(0)
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Director

Tools and Methodology

Nordic consistently surprises me in a positive way. We are using their consultants for their work...

Jun 2020
(0)
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Director

Relationship

The vendor executives are very strong. They take the time to reach out and address issues whereas a...

Jun 2020
(0)
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Director

People and Knowledge

The accounting department has been great to work with. The people in that department exceed our...

Jun 2020
(0)
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Manager

People and Knowledge

The quality of Nordic’s staff and consultants has been really good. They all have a really good...

Jun 2020
(0)
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Manager

Relationship

So far, Nordic’s execution has been excellent. The executives check in, and I really appreciate...

Jun 2020
(0)
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Manager

Relationship

I appreciate that Nordic checks in with me. And they do so in an efficient manner. I don’t like to...

Jun 2020
(0)
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Director

People and Knowledge

Our project is complex, and we need somebody who can speak our language and the application language...

Jun 2020
(0)
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Director

Relationship

The most important thing that Nordic brings to the table is the fact that they are a true partner....

Jun 2020
(0)
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Director

ROI and Cost

I have never worked with a company like Nordic before. When we get into difficult situations on the...

Jun 2020
(0)
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Director

Tools and Methodology

Nordic knew that if we met the reportable metrics and performed well, we would be able to open up...

Jun 2020
(0)
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Director

Other Observations

Nordic is so on the leading edge that it took a while for people to understand what Nordic was...

Jun 2020
(0)
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CIO

Tools and Methodology

Nordic's organization is top notch and is run well from the top to the bottom. I don't know where...

Apr 2020
(0)
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CIO

Tools and Methodology

I can't imagine what Nordic could have done differently. They were perfect. If Nordic had had to...

Apr 2020
(0)
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CIO

Other Observations

I don't know what Nordic could have done differently. Every now and then, a resource maybe was weak...

Apr 2020
(0)
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