Nordic HIT Implementation Leadership - Large Comments

 

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Current Time Inside Cache Tag Helper: 9/27/2020 10:18:53 AM and Model.EvProductId = 87594

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Director

Other Observations

When it comes to Nordic’s ability to drive tangible outcomes, I think they sometimes get the same...

Sep 2020
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Director

ROI and Cost

Whether we are receiving our money’s worth is a loaded question, but I would give a pretty high...

Sep 2020
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Director

Tools and Methodology

I would give Nordic a pretty high score on what they provide regarding their preimplementation. The...

Sep 2020
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Director

People and Knowledge

Most of the time, the project managers are ours. So we have project managers, and Nordic runs the...

Sep 2020
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Director

Tools and Methodology

We took stock of where we were at the beginning of the year and ended our engagement because of the...

Jun 2020
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Director

Tools and Methodology

Nordic consistently surprises me in a positive way. We are using their consultants for their work...

Jun 2020
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Director

Relationship

The vendor executives are very strong. They take the time to reach out and address issues whereas a...

Jun 2020
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Director

People and Knowledge

The accounting department has been great to work with. The people in that department exceed our...

Jun 2020
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Manager

People and Knowledge

The quality of Nordic’s staff and consultants has been really good. They all have a really good...

Jun 2020
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Manager

Relationship

So far, Nordic’s execution has been excellent. The executives check in, and I really appreciate...

Jun 2020
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Manager

Relationship

I appreciate that Nordic checks in with me. And they do so in an efficient manner. I don’t like to...

Jun 2020
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Director

People and Knowledge

Our project is complex, and we need somebody who can speak our language and the application language...

Jun 2020
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Director

Relationship

The most important thing that Nordic brings to the table is the fact that they are a true partner....

Jun 2020
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Director

ROI and Cost

I have never worked with a company like Nordic before. When we get into difficult situations on the...

Jun 2020
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Director

Tools and Methodology

Nordic knew that if we met the reportable metrics and performed well, we would be able to open up...

Jun 2020
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Director

Other Observations

Nordic is so on the leading edge that it took a while for people to understand what Nordic was...

Jun 2020
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CIO

Tools and Methodology

Nordic's organization is top notch and is run well from the top to the bottom. I don't know where...

Apr 2020
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CIO

Tools and Methodology

I can't imagine what Nordic could have done differently. They were perfect. If Nordic had had to...

Apr 2020
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CIO

Other Observations

I don't know what Nordic could have done differently. Every now and then, a resource maybe was weak...

Apr 2020
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Manager

Tools and Methodology

Sometimes we have needed to have people on-site over the weekend, and we have asked for some quick...

Nov 2019
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Manager

People and Knowledge

I get the emails that Nordic sends out to give us insight into how Nordic handles project management...

Nov 2019
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Manager

Tools and Methodology

We pay well, and we have a long-term relationship with Nordic. When there are any issues, Nordic...

Nov 2019
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CIO

People and Knowledge

Nordic continues to be our primary firm when we look at Epic-related activities. They continue to...

Apr 2019
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Director

People and Knowledge

Nordic was one of the top three companies from our RFI that we did based on client references. We...

Dec 2018
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VP/Other Executive

Other Observations

I do feel that Nordic nickel-and-dimes us. But I also feel that they are honest and up front about...

Dec 2018
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VP/Other Executive

Other Observations

I would suggest that Nordic be a little more proactive regarding the different available options....

Dec 2018
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Manager

Relationship

Our Nordic executive was great. I don't think we ever had to get that person involved. We did have...

Dec 2018
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Manager

People and Knowledge

Our Nordic consultant was extremely organized, detail oriented, smart, and savvy. The consultant had...

Dec 2018
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Manager

People and Knowledge

Our Nordic consultant was very resourceful. That person had a system. We always had the information...

Dec 2018
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Manager

People and Knowledge

Nordic has a lot of skilled Epic people. I don't know what skills the firm has with other software...

Dec 2018
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Manager

People and Knowledge

Our Nordic consultant was the ideal project manager. The consultant was self-managed, and that...

Dec 2018
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Manager

Project Results

We struggled with our software. It could page and text people, but we made those capabilities...

Dec 2018
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CIO

People and Knowledge

Nordic's project managers and subject-matter experts took the lead on our implementation of Epic's...

Dec 2018
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CIO

Project Results

Nordic sent a representative to Epic during our implementation, and we had solutions to a majority...

Dec 2018
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CIO

Project Results

Nordic hasn't underserved us in any area. We don't feel like our friends in other organizations who...

Dec 2018
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Director

Future Outlook

I am extremely impressed by all of Nordic's staff, and I would absolutely use Nordic again.

Dec 2018
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Director

People and Knowledge

Through our engagement with Nordic, we have come to know them better, and they have come to know us....

Dec 2018
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Director

Project Results

Nordic has been fantastic, and they have done exactly what we have needed them to do. We had some...

Dec 2018
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Director

Tools and Methodology

It would be better if Nordic had a local account management presence instead of having someone fly...

Dec 2018
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VP/Other Executive

People and Knowledge

Nordic has been excellent with their implementation leadership. We are very happy with them. They...

Dec 2018
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VP/Other Executive

People and Knowledge

Nordic brings a lot of subject matter expertise to us. They understand how to tweak and tune our...

Dec 2018
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VP/Other Executive

People and Knowledge

Nordic has very talented project managers and analysts. Several of their analysts have come here...

Dec 2018
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VP/Other Executive

People and Knowledge

We know what Nordic's hourly rates are for analysts. Nordic can very quickly get us a very skilled...

Dec 2018
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VP/Other Executive

Project Results

Timelines were met, risks were identified, and mitigation plans were executed. The communication...

Dec 2018
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VP/Other Executive

Project Results

We go to Nordic whenever we need one or two analysts or a project manager to augment our staff and...

Dec 2018
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CIO

People and Knowledge

Nordic is good at getting us the right resources to best meet our needs. Organizations struggle to...

Nov 2018
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CIO

Tools and Methodology

The leadership responsibilities for our implementation team from Nordic are shared between our...

Nov 2018
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CIO

Other Observations

Nordic is really good at partnering with our customers, but they could also improve on that. We want...

Nov 2018
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CIO

Tools and Methodology

Our implementation team from Nordic isn't working very well with our new hospitals, but we won't...

Nov 2018
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Director

Relationship

My experience with Nordic has been mostly positive. There are some challenges, but they are a good...

Nov 2018
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Director

Tools and Methodology

We had some challenges with some consultants not extending their contracts; that caused a few...

Nov 2018
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Director

Project Results

Nordic is the strongest firm from a consulting perspective. I use Nordic strictly for Epic projects,...

Nov 2018
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VP/Other Executive

Tools and Methodology

I was disappointed because Nordic's chief person, who is running the project and who is one of the...

Nov 2018
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VP/Other Executive

Tools and Methodology

Nordic throws an awful lot of bodies at issues. I think if they see a billing opportunity, they are...

Nov 2018
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CIO

People and Knowledge

We ended up going with Nordic for our implementation process, and that turned out to be a very good...

Oct 2018
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CIO

People and Knowledge

Nordic had a pretty solid knowledge of the industry and of our needs. They were heavily engaged. The...

Oct 2018
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VP/Other Executive

People and Knowledge

We use Nordic as a supplement for when our go-to firm can't provide a resource. We have a couple of...

May 2018
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CIO

Tools and Methodology

Nordic has continued to provide service at a high level. We are using some Nordic resources, and...

Feb 2018
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CMIO

Project Results

I am very pleased with how our implementation is going. It was very key for us to use the Nordic...

Jan 2018
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CMIO

People and Knowledge

The folks from Nordic have been absolutely outstanding to work with. They are very smart, and they...

Jan 2018
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CMIO

People and Knowledge

The Nordic folks are friendly and knowledgeable. They are really bright people all around. I haven’t...

Jan 2018
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CIO

Project Results

For our core Epic team and everything related to Epic, we use Nordic. They are doing a really...

Oct 2017
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Manager

People and Knowledge

I am extremely impressed with Nordic's resources. It can be difficult to maintain consultants on a...

Oct 2017
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Manager

Project Results

Nordic has always been reliable, and they focus on building relationships. Their resources are top...

Oct 2017
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Manager

Tools and Methodology

One of Nordic's strengths is their strategic expertise. They help us view things holistically so...

Oct 2017
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Manager

Tools and Methodology

I think Nordic has some very bright people, and they offer great consulting services. However, we...

Oct 2017
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