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Commentary Summary
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User Commentary
VP/Other Executive
Tools and Methodology
The vendor responded well to feedback and got back to us fairly quickly. For example, we originally...
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VP/Other Executive
Other Observations
Nordic is no longer exclusively focusing on Epic. Nordic has expanded the scope of their practice...
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VP/Other Executive
Relationship
We were enamored by Nordic because we knew each other well and they had a long history of successful...
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Manager
Tools and Methodology
We would definitely use Nordic again. Their technology people were very good; we had very few if any...
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Director
Other Observations
We break up project managers from the vendor. We usually bring in project managers that are...
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Director
Relationship
Whenever there are organizational changes, there is always a chance that we will use another vendor...
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Director
People and Knowledge
The staff that I get from Nordic are consistently high quality. If I request someone who is a former...
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Director
Tools and Methodology
I would work with Nordic or the other vendor that we considered in our selection process. We have...
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Director
Relationship
I am able to call Nordic and ask for résumés, and they will send those. I have hired more people...
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Director
Project Results
Nordic does exceed our expectations. I don't have to get on them about anything. When they are asked...
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Director
Tools and Methodology
The vendor is able to provide any resources that we need in a timely manner. The support staff...
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Director
Relationship
We deal with Nordic on a personal basis. We don't really call and ask questions about what we should...
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Director
People and Knowledge
I have a bit of a phobia of giving people the top score. If I were to give the top score, that would...
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VP/Other Executive
Relationship
The large project Nordic did for us enabled us to be on one EMR across our entire system so that if...
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Director
Win/Loss - Why they were selected (by current clients)
We put out a bid for consulting resources, and Nordic came in and gave us a decent deal on the cost....
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Director
ROI and Cost
Nordic doesn't come in with a philosophy around how to do preimplementation planning. There is a...
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Director
ROI and Cost
Nordic avoided charging for every little thing. They were good about the charges; there was...
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VP/Other Executive
People and Knowledge
One of the projects Nordic did for us was huge, and we had a lot of consultants. When we have a...
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Director
Project Results
Nordic jumped in and did a spectacular job. Their talent and the quality of their work were not...
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Director
People and Knowledge
The Nordic consultants I work with are the best in the country, and they are internationally...
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Director
Other Observations
When it comes to Nordic’s ability to drive tangible outcomes, I think they sometimes get the same...
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Director
ROI and Cost
Whether we are receiving our money’s worth is a loaded question, but I would give a pretty high...
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Director
Tools and Methodology
I would give Nordic a pretty high score on what they provide regarding their preimplementation. The...
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Director
People and Knowledge
Most of the time, the project managers are ours. So we have project managers, and Nordic runs the...
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Director
Tools and Methodology
We took stock of where we were at the beginning of the year and ended our engagement because of the...
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Director
Tools and Methodology
Nordic consistently surprises me in a positive way. We are using their consultants for their work...
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Director
Relationship
The vendor executives are very strong. They take the time to reach out and address issues whereas a...
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Director
People and Knowledge
The accounting department has been great to work with. The people in that department exceed our...
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Manager
People and Knowledge
The quality of Nordic’s staff and consultants has been really good. They all have a really good...
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Manager
Relationship
So far, Nordic’s execution has been excellent. The executives check in, and I really appreciate...
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Manager
Relationship
I appreciate that Nordic checks in with me. And they do so in an efficient manner. I don’t like to...
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Director
People and Knowledge
Our project is complex, and we need somebody who can speak our language and the application language...
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Director
Relationship
The most important thing that Nordic brings to the table is the fact that they are a true partner....
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Director
ROI and Cost
I have never worked with a company like Nordic before. When we get into difficult situations on the...
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Director
Tools and Methodology
Nordic knew that if we met the reportable metrics and performed well, we would be able to open up...
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Director
Other Observations
Nordic is so on the leading edge that it took a while for people to understand what Nordic was...
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CIO
Tools and Methodology
Nordic's organization is top notch and is run well from the top to the bottom. I don't know where...
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CIO
Tools and Methodology
I can't imagine what Nordic could have done differently. They were perfect. If Nordic had had to...
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CIO
Other Observations
I don't know what Nordic could have done differently. Every now and then, a resource maybe was weak...
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