Nordic HIT Implementation Leadership - Small Comments

 

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Current Time Inside Cache Tag Helper: 9/22/2020 5:56:15 PM and Model.EvProductId = 87929

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Manager

Project Results

We were struggling to meet the deadlines, and Nordic was able to provide consulting for us. They...

Aug 2020
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Manager

Project Results

We are trying to bring our system more in line with our enterprise system's model recommendations....

Aug 2020
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Manager

ROI and Cost

Nordic has avoided charging us for every little thing. They haven't gone out of the way to charge us...

Aug 2020
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CIO

Win/Loss - Why they were selected (by current clients)

In competition with Nordic, we had a couple of conversations with another vendor. Nordic presented a...

Jun 2020
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CIO

People and Knowledge

Nordic was pretty accommodating, but we had specific challenges with a particular consultant. Things...

Jun 2020
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Manager

Project Results

I have pretty high expectations after working with Nordic so much, but they have certainly met those...

Jun 2020
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Manager

People and Knowledge

I have been very happy with Nordic and the encounters I have had with them. Nordic has always had...

Jun 2020
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Manager

Relationship

Nordic's level of executive involvement depends on who is considered an executive. We don't need...

Jun 2020
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Manager

ROI and Cost

We created a work order that listed all the work Nordic needed to complete. They charged us by the...

Jun 2020
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Director

Tools and Methodology

Nordic was good during our product implementation. Using them was a different experience for me, but...

Mar 2020
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Director

Tools and Methodology

Nordic allows us to pick every single person we want to work on the implementation. We can interview...

Mar 2020
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Director

People and Knowledge

Coming into this experience with Nordic, it was hard for us to understand what we did and didn't...

Mar 2020
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Director

Lessons Learned

As big as this project of ours was, we needed to understand that the end result was never going to...

Mar 2020
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Director

Lessons Learned

When we allocate a project to a vendor like Nordic, we also allocate some resources, and that can be...

Mar 2020
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Director

ROI and Cost

Nordic doesn't charge for every little thing. I feel that they do revamp the statement of work and...

Mar 2020
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Director

People and Knowledge

I would buy Nordic's services again, but I would be cautious with what we would try to accomplish....

Mar 2020
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Director

People and Knowledge

From a project implementation standpoint, Nordic was able to exceed our expectations. We had one of...

Mar 2020
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Director

Relationship

Nordic didn't explain their model very well. My recommendation would be for Nordic to try to do the...

Mar 2020
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Director

People and Knowledge

Nordic has quality resources in terms of their experience level and skills. Throughout the...

Feb 2020
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Director

Tools and Methodology

Nordic would do well to put numbers behind the value that they provide rather than just hoping that...

Feb 2020
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Director

Tools and Methodology

We do get our check-ins with Nordic, and they stay abreast of what we are working on. But the...

Feb 2020
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Manager

People and Knowledge

The stakeholder management and engagement from Nordic was really outstanding. Our representative did...

Dec 2019
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Manager

People and Knowledge

Compared to other implementations, this one with Nordic is at the top. Of all the project managers I...

Dec 2019
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Manager

Relationship

I would like to see more engagement and communication with Nordic’s account leadership. I have...

Dec 2019
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Manager

ROI and Cost

We had some issues with expense management with Nordic. They have some pretty strict expense...

Dec 2019
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VP/Other Executive

Relationship

Nordic felt like a partner because they got to know our organization and how we like to do things....

Dec 2019
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VP/Other Executive

Project Results

Nordic came in, and they listened. They understood the lay of the land, and our environment is...

Dec 2019
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VP/Other Executive

People and Knowledge

When I think of the project management leadership for the implementations, my Nordic person...

Dec 2019
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Director

Other Observations

Nordic has been working on a few projects for us. I am not directly involved in some of them, but we...

Dec 2019
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Director

People and Knowledge

Nordic was able to find people for our project in pretty short order and got them on-site in less...

Dec 2019
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Director

Relationship

We keep in pretty regular contact with Nordic. I like that they don’t try to sell things. They do...

Dec 2019
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Director

ROI and Cost

I don’t like to pay super expensive consulting rates for vendors like Nordic. In a perfect world, we...

Dec 2019
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Analyst/Coordinator

Tools and Methodology

Nordic came up with a matrix to identify which practices were a best fit for the technology, which...

Nov 2019
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Analyst/Coordinator

Tools and Methodology

Nordic has the best consultants. They are so knowledgeable, and they mentor our staff. The...

Nov 2019
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Analyst/Coordinator

Tools and Methodology

The consultants were so good at communicating, staying in touch, making progress, and making us...

Nov 2019
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Analyst/Coordinator

Tools and Methodology

I don’t have any complaints with Nordic. The consultant has been amazing, and that has been our...

Nov 2019
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Analyst/Coordinator

Relationship

Nordic is really good at not bugging us. They reach out when we need them, not when they need to.

Nov 2019
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Analyst/Coordinator

Tools and Methodology

Nordic is looking out for us. They look out for our needs and make sure that we are on top of things...

Nov 2019
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Director

ROI and Cost

Nordic doesn't nickel-and-dime us. We pay a monthly rate, and we pay for the travel expenses. We...

Nov 2019
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Director

People and Knowledge

Our implementation team was a group of people who had participated in a lean event, so everybody had...

Nov 2019
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Director

Project Results

Our work with Nordic was smooth sailing. We had some training issues with our team because we had to...

Nov 2019
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Director

Tools and Methodology

The thing about Nordic that stands out in my mind is that they are detail oriented. Nordic is good...

Nov 2019
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Director

People and Knowledge

Nordic had a good understanding of what we needed to accomplish. Nordic is very good at working with...

Nov 2019
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Director

Relationship

Nordic trained my team and everything. They got my team ready, and we understood the workflows....

Nov 2019
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Director

Relationship

The project manager came on-site regularly and came on-site whenever we asked that person to. That...

Nov 2019
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Director

Tools and Methodology

We have very expensive systems, and what we spent to get our problems fixed quickly using Nordic's...

Nov 2019
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Director

Relationship

I have recommend Nordic to several organizations. As a matter of fact, we were on a call with an...

Nov 2019
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Director

Relationship

Nordic is not as big as another vendor is, but what Nordic brings to the table is a very friendly,...

Nov 2019
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Director

Tools and Methodology

We had a lot of workflow problems with a system, and that caused a lot of problems on the back end....

Nov 2019
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Director

Win/Loss - Why they were selected (by current clients)

Choosing Nordic was pretty simple because of their reputation and how they had handled a previous...

Nov 2019
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Manager

Relationship

We recently did a project with Nordic's help. We have used Nordic's service for straight consulting...

Nov 2019
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Manager

Tools and Methodology

The transfer of knowledge to our team after Nordic has completed work is an area where Nordic could...

Nov 2019
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Manager

Project Results

I would say we have had a very strong partnership with Nordic. Recently, I don't think there has...

Nov 2019
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Manager

Project Results

We are currently using Nordic's service to work on some of our efforts. We just recently completed...

Nov 2019
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Manager

People and Knowledge

Nordic has some opportunities to improve. Once upon a time, there was only one phone call we would...

Nov 2019
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Manager

Tools and Methodology

When we are looking for consultants, Nordic is slow to get résumés to us. When we need candidates,...

Nov 2019
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Manager

Other Observations

Nordic helped us in a leadership capacity and helped evaluate some of our needs. The project...

Nov 2019
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Manager

Relationship

Nordic did a fantastic job from the moment we connected with them at our RFP to the delivery of the...

Nov 2019
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Manager

Tools and Methodology

Nordic had a strong grasp on what we were trying to do with the project. They seemed to head up here...

Nov 2019
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Manager

Relationship

We did not have problems with Nordic on the project. Nordic was really fantastic throughout the...

Nov 2019
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Manager

People and Knowledge

We had an executive sponsor, and the person facilitating did a good job. There wasn't much...

Nov 2019
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Manager

People and Knowledge

The resources were very well trained. Our experience was a plug-and-play scenario. We brought in the...

Nov 2019
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Manager

People and Knowledge

The people I worked with on the business end of things were really organized. I explained to them...

Nov 2019
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Director

Other Observations

Nordic needs to have a good understanding of our local market conditions. That would make...

Oct 2019
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Director

Tools and Methodology

One of the roles that Nordic played in the implementation was the role of a key project manager. The...

Oct 2019
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Director

Relationship

The analyst we received from Nordic was not as strong as we would have liked, but Nordic's...

Oct 2019
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Director

Tools and Methodology

We often start working with Nordic without knowing what we need because some things are fairly...

Oct 2019
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Director

Tools and Methodology

Nordic is very thoughtful; they help us figure out where we are going to go, and they almost always...

Oct 2019
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Director

Project Results

I would certainly say Nordic met our expectations, and in some cases, Nordic exceeded our...

Sep 2019
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Director

Tools and Methodology

I really haven’t had any issues with out-of-scope work. I have been dealing with Epic’s large-scale...

Sep 2019
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Director

Relationship

We have used Nordic for a handful of things and a large number of initiatives over the years. Nordic...

Aug 2019
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Director

People and Knowledge

We reach out to Nordic when we have consulting needs. There have been times when Nordic consultants...

Aug 2019
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Director

ROI and Cost

Nordic charges an hourly rate, which seems like nickel-and-diming to me. Consulting services are...

May 2019
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Director

Relationship

I would use Nordic again. We have had a good relationship with them.

May 2019
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VP/Other Executive

Project Results

Nordic performs above average. It is difficult to say anything more unique than that. They worked...

Apr 2019
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VP/Other Executive

Other Observations

The project that we did with Nordic was a regular project, and it was something that we had done...

Apr 2019
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VP/Other Executive

Other Observations

We contracted consultants for Epic labor, so Nordic did just not have a lot of room to negotiate. To...

Apr 2019
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Director

Other Observations

Our experience with Nordic would have been even better if they had been more experienced with the...

Mar 2019
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Director

ROI and Cost

Nordic doesn’t charge for every little thing. When we started, one of Nordic’s consultants just...

Mar 2019
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Director

Project Results

We are satisfied with Nordic. The easiest way to know whether somebody is satisfied with a firm is...

Mar 2019
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Director

Project Results

The goal was for the Nordic consultants to transfer their knowledge to us before they left. That...

Mar 2019
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Director

Win/Loss - Why they were selected (by current clients)

We went through a fairly extensive search up front because we couldn’t find anybody who knew our...

Mar 2019
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Director

People and Knowledge

In the beginning, we struggled to get a solid project manager from Nordic. We went through a couple...

Mar 2019
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Manager

Project Results

We have several projects in play with Nordic. The analysts are doing a fantastic job. In terms of...

Nov 2018
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Manager

People and Knowledge

We are working on a newer product, so it is hard to find analysts with experience. Most of the folks...

Nov 2018
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Manager

People and Knowledge

The folks from Nordic were very knowledgeable and on the ball. They were very good at telling me...

Nov 2018
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Director

ROI and Cost

I think we got our money’s worth from our engagements with Nordic. We k