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Nordic IT Advisory Services Comments
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KLAS Research Director - Ryan Oliver
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Ryan Oliver

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ryan.oliver@klasresearch.com

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User Commentary

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VP/Other Executive

There was a distinction between what we initially got and what we wanted. The work was all done...

May 2021
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VP/Other Executive

We told Nordic the number of providers we wanted their help with for the statement of work. Later,...

May 2021
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VP/Other Executive

Nordic did a nice job of partnering with us and working through things. No project is perfect. But...

May 2021
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VP/Other Executive

We have shared our strategic objectives very transparently with our account representatives, and...

Mar 2021
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Manager

Nordic is a great company all the way across the board. They are really professional and honest. We...

Mar 2021
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Manager

Nordic is very communicative, so we knew what was going on. Their leadership connection with us was...

Mar 2021
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Manager

Nordic was very willing to work with us on pricing since they knew that they were not the cheapest....

Mar 2021
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Manager

Nordic’s reports were very clear and concise. The artifacts they left behind to continue doing the...

Mar 2021
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Manager

I worked with an account manager from Nordic who was okay but a little on the fluff side in terms of...

Mar 2021
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Director

We had a project with Nordic a couple of years ago where we hired a lot of consultants, and they...

Feb 2021
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Director

I don’t know the person that Nordic hired that well yet, but so far, they seem great. I would rate...

Feb 2021
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VP/Other Executive

Nordic met with our existing team to see what had worked for them and to learn best practices. The...

Dec 2020
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VP/Other Executive

Nordic did our assessment and project planning, but we never really saw how well those worked...

Dec 2020
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VP/Other Executive

Nordic set up a very good process. They were good at telling which people inherently understand the...

Dec 2020
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VP/Other Executive

Nordic has been a great partner. All of their projects are designed with their impact in mind. A lot...

Dec 2020
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VP/Other Executive

Nordic recognized the hardships that we were having at the beginning of our engagement with them....

Dec 2020
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VP/Other Executive

There were some limitations to working remotely and trying to manage people's calendars throughout...

Dec 2020
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(0)
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VP/Other Executive

Nordic's consultants helped us create tools. They weren't driving research, but they owned their...

Dec 2020
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Director

We negotiated a rate with Nordic before COVID-19 hit. We had some financial issues because of the...

Dec 2020
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Director

Nordic is blowing our socks off. Typically, when we bring in people, there isn't a consistent level...

Dec 2020
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Director

The vendor's attention to our needs is very good. I have a regular call with a couple of leaders at...

Dec 2020
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Director

We brought Nordic in for a package of products. Their team has been nothing short of phenomenal....

Dec 2020
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VP/Other Executive

Nordic is the consulting firm that we typically engage with for IT services. Nordic had a great...

Dec 2020
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(0)
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VP/Other Executive

Nordic consistently exceeds our expectations. Nordic works to understand the perspective of each...

Dec 2020
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(0)
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VP/Other Executive

If anybody were to ask me to recommend revenue cycle consulting services, Nordic would be the first...

Dec 2020
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VP/Other Executive

One thing that makes Nordic stand out in the industry is their documentation. Their training...

Dec 2020
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VP/Other Executive

We do a little bit of price comparison and vendor management, and Nordic's pricing tends to be a...

Dec 2020
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Director

One of our leaders described Nordic as a blue-collar consulting firm, and our leader wasn't saying...

Dec 2020
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Director

One leader believed it wouldn’t be possible to do the engagement remotely, but we were having so...

Dec 2020
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(0)
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Director

We have exceeded the outcomes that we expected. We knew we had a lot of irritants that we really...

Dec 2020
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(0)
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CIO

Nordic is a very strong vendor. A lot of their analysts used to work at Epic, and that is an...

Dec 2020
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CIO

Nordic scoped and planned everything out, and then they pivoted to the execution. Our operations...

Dec 2020
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CIO

Nordic did a great job of helping us communicate to our operational leadership that optimizing the...

Dec 2020
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CIO

Nordic delivered their findings to our IT leadership, but they sometimes pulled back on our...

Dec 2020
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(0)
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CIO

Our relationship with consultants is only as good as the leadership that the consultant's...

Dec 2020
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CIO

Nordic doesn't have as much depth in other areas as they do in the EHR space. They did some item...

Dec 2020
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CIO

Nordic was challenged by the way we had things set up. A lot of the people the vendor had on the...

Dec 2020
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Manager

There are some areas where we could have done things a little differently with our new system. It...

Dec 2020
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Manager

We recovered more money than we had anticipated. In the coming years, we should far exceed the...

Dec 2020
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Manager

The vendor's price point was high, but the results have been worth the cost. There were some areas...

Dec 2020
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Manager

Nordic fell short in terms of training at one point in the project, but they felt horrible and truly...

Dec 2020
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Manager

The vendor's work ethic and level of commitment are commendable. They were easy to schedule and...

Dec 2020
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(0)
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Manager

The vendor helped us understand the nuts and bolts of our new system and contract. Then, they helped...

Dec 2020
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(0)
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Manager

In my relationship with Nordic, I appreciated the vendor's consistency. I was able to repeatedly...

Dec 2020
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(0)
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Manager

The vendor's people worked remotely for the most part, but they were on-site as often as we needed...

Dec 2020
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(0)
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Manager

Nordic helped us with our training once everything was up and running. They were great. I absolutely...

Dec 2020
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(0)
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Director

Nordic checks in regularly. They want to be a partner with us. They don't just want to sell us all...

Dec 2020
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(0)
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Director

There hasn't been much support during the COVID-19 crisis. The vendors we use have done well. With...

Dec 2020
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(0)
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Director

I would recommend Nordic to others. Nordic did a great job when we engaged with them to implement...

Dec 2020
||
(0)
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CIO

The people from Nordic needed to be more engaged. They weren’t bad, and most of the engagement did...

Dec 2020
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(0)
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CIO

The vendor’s suggested strategy was good and was the right strategy for us. They understood the...

Dec 2020
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(0)
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Manager

Overall, the work Nordic did was on target. The framework that they helped us develop was very good....

Dec 2020
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(0)
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Manager

Sometimes, I feel like Nordic puts too much overhead on projects with their executive team. We have...

Dec 2020
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(0)
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Manager

We chose Nordic because we have used them before, and they had a good reputation with our people. We...

Nov 2020
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(0)
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Manager

Nordic has pulled people in who weren’t originally on our project because we needed some experts. We...

Nov 2020
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(0)
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Director

We have highly received our money’s worth. We actually renegotiated with Nordic during the COVID-19...

Oct 2020
||
(0)
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Director

Nordic has exceeded my expectations with the little amount of involvement I have had to have...

Oct 2020
||
(0)
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Director

The strength of our partnership is related to Nordic’s willingness when we are trying to negotiate a...

Oct 2020
||
(0)
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Director

I can’t think of anything that would have made our experience better. Our resource did a great job...

Oct 2020
||
(0)
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Director

Some other vendors tend to want to have check-ins with us to see how things are going. Nordic...

Oct 2020
||
(0)
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Director

Nordic has exceeded my expectations. We tend to be very slow in how we get our contracts done, and...

Oct 2020
||
(0)
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Director

We have people from Nordic who train us about issues or on new applications that we roll out. Those...

Sep 2020
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(0)
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