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Nordic IT Advisory Services Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
VP/Other Executive
Tools and Methodology
Nordic met with our existing team to see what had worked for them and to learn best practices. The......
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VP/Other Executive
Tools and Methodology
Nordic did our assessment and project planning, but we never really saw how well those worked...
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VP/Other Executive
Tools and Methodology
Nordic set up a very good process. They were good at telling which people inherently understand the......
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VP/Other Executive
Relationship
Nordic has been a great partner. All of their projects are designed with their impact in mind. A lot......
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VP/Other Executive
Sales and Contracting
Nordic recognized the hardships that we were having at the beginning of our engagement with them....
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VP/Other Executive
Project Results
There were some limitations to working remotely and trying to manage people's calendars throughout......
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VP/Other Executive
Project Results
Nordic's consultants helped us create tools. They weren't driving research, but they owned their...
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Director
Sales and Contracting
We negotiated a rate with Nordic before COVID-19 hit. We had some financial issues because of the...
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Director
People and Knowledge
Nordic is blowing our socks off. Typically, when we bring in people, there isn't a consistent level......
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Director
People and Knowledge
The vendor's attention to our needs is very good. I have a regular call with a couple of leaders at......
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Director
People and Knowledge
We brought Nordic in for a package of products. Their team has been nothing short of phenomenal....
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VP/Other Executive
Relationship
Nordic is the consulting firm that we typically engage with for IT services. Nordic had a great...
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VP/Other Executive
Relationship
Nordic consistently exceeds our expectations. Nordic works to understand the perspective of each...
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VP/Other Executive
People and Knowledge
If anybody were to ask me to recommend revenue cycle consulting services, Nordic would be the first......
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VP/Other Executive
Tools and Methodology
One thing that makes Nordic stand out in the industry is their documentation. Their training...
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VP/Other Executive
ROI and Cost
We do a little bit of price comparison and vendor management, and Nordic's pricing tends to be a...
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Director
Tools and Methodology
One of our leaders described Nordic as a blue-collar consulting firm, and our leader wasn't saying......
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Director
People and Knowledge
One leader believed it wouldn’t be possible to do the engagement remotely, but we were having so...
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Director
Project Results
We have exceeded the outcomes that we expected. We knew we had a lot of irritants that we really...
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CIO
Relationship
Nordic is a very strong vendor. A lot of their analysts used to work at Epic, and that is an...
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CIO
Relationship
Nordic scoped and planned everything out, and then they pivoted to the execution. Our operations...
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CIO
Relationship
Nordic did a great job of helping us communicate to our operational leadership that optimizing the......
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CIO
Tools and Methodology
Nordic delivered their findings to our IT leadership, but they sometimes pulled back on our...
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CIO
Project Results
Our relationship with consultants is only as good as the leadership that the consultant's...
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CIO
ROI and Cost
Nordic doesn't have as much depth in other areas as they do in the EHR space. They did some item...
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CIO
Tools and Methodology
Nordic was challenged by the way we had things set up. A lot of the people the vendor had on the...
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Manager
Other Observations
There are some areas where we could have done things a little differently with our new system. It...
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Manager
ROI and Cost
We recovered more money than we had anticipated. In the coming years, we should far exceed the...
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Manager
Other Observations
The vendor's price point was high, but the results have been worth the cost. There were some areas......
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Manager
Relationship
Nordic fell short in terms of training at one point in the project, but they felt horrible and truly......
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Manager
Relationship
The vendor's work ethic and level of commitment are commendable. They were easy to schedule and...
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Manager
Tools and Methodology
The vendor helped us understand the nuts and bolts of our new system and contract. Then, they helped......
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Manager
Relationship
In my relationship with Nordic, I appreciated the vendor's consistency. I was able to repeatedly...
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Manager
Relationship
The vendor's people worked remotely for the most part, but they were on-site as often as we needed......
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Manager
Relationship
Nordic helped us with our training once everything was up and running. They were great. I absolutely......
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Director
Relationship
Nordic checks in regularly. They want to be a partner with us. They don't just want to sell us all......
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Director
Relationship
There hasn't been much support during the COVID-19 crisis. The vendors we use have done well. With......
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Director
People and Knowledge
I would recommend Nordic to others. Nordic did a great job when we engaged with them to implement...
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CIO
Other Observations
The people from Nordic needed to be more engaged. They weren’t bad, and most of the engagement did......
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CIO
Tools and Methodology
The vendor’s suggested strategy was good and was the right strategy for us. They understood the...
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Manager
Project Results
Overall, the work Nordic did was on target. The framework that they helped us develop was very good.......
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Manager
Tools and Methodology
Sometimes, I feel like Nordic puts too much overhead on projects with their executive team. We have......
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Manager
Win/Loss - Why they were selected (by current clients)
We chose Nordic because we have used them before, and they had a good reputation with our people. We......
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Manager
People and Knowledge
Nordic has pulled people in who weren’t originally on our project because we needed some experts. We......
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Director
ROI and Cost
We have highly received our money’s worth. We actually renegotiated with Nordic during the COVID-19......
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Director
Tools and Methodology
Nordic has exceeded my expectations with the little amount of involvement I have had to have...
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Director
Tools and Methodology
The strength of our partnership is related to Nordic’s willingness when we are trying to negotiate a......
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Director
People and Knowledge
I can’t think of anything that would have made our experience better. Our resource did a great job......
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Director
Relationship
Some other vendors tend to want to have check-ins with us to see how things are going. Nordic...
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Director
Relationship
Nordic has exceeded my expectations. We tend to be very slow in how we get our contracts done, and......
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Director
People and Knowledge
We have people from Nordic who train us about issues or on new applications that we roll out. Those......
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VP/Other Executive
ROI and Cost
The revenue cycle optimization was a fixed fee. The vendor absolutely kept within their budget.
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VP/Other Executive
People and Knowledge
The vendor is very strategic. They have done well, and their service is going to have huge impacts......
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CMIO
People and Knowledge
The vendor delivered on everything; they had a great strategy. The vendor has a lot of experience in......
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CMIO
Tools and Methodology
The vendor did very well in what they taught. They made lots of efforts to reach out to people. If......
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CMIO
People and Knowledge
Our point of contact was very good. That person stayed in contact with everyone, answered all of our......
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VP/Other Executive
Project Results
The vendor did a good job executing, but I wouldn’t give them a perfect rating on that because...
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VP/Other Executive
Relationship
The vendor executives have been really engaged, and I think that is because we have a high-dollar engagement.......
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VP/Other Executive
Other Observations
I don’t think a lot of people know that Nordic acquired the revenue cycle transformation practice of......
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CMIO
Project Results
We had some outcomes from internal surveys at the point of service. We saved a significant amount of......
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CMIO
Tools and Methodology
The decision to go with Nordic was unanimous. What won us over was their hands-on approach, their...
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Director
Other Observations
We do things so differently in our regions, and crafting a solution that all of the regions would...
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Director
Project Results
I know in my heart of hearts that the program they worked on was developed for me. It wasn’t copied......
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Director
People and Knowledge
Nordic understands their clients. They understand the skill sets needed. They hire really smart...
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Director
ROI and Cost
Nordic definitely does not charge me for every little thing. I call them and ask them questions, and......
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CIO
ROI and Cost
Nordic is very expensive. We spend a lot of money, but we had a need. And Nordic could provide the expertise.......
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CIO
Other Observations
Nordic did well, but we are a tough organization for outsiders. Herding cats wears Nordic down. I...
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CIO
Relationship
Nordic absolutely exceeds our expectations. They are actually a very good vendor. Our account...
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Director
Tools and Methodology
There is some functionality with our EMR that we can’t take advantage of for certain reasons, so...
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Director
People and Knowledge
Nordic is very collaborative and extremely engaging. Most of the Nordic people come from fairly...
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Director
Tools and Methodology
With the foundation assessment, Nordic came to the table as part of the proposal to help create a...
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Director
Tools and Methodology
Nordic does really well at understanding the cultural aspects of their clients and the technical and......
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VP/Other Executive
Tools and Methodology
Nordic did a few things. They worked with our internal project team within our physician enterprise......
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VP/Other Executive
Project Results
What we saw in terms of the numbers and the benefits that came with the engagement was extremely...
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VP/Other Executive
People and Knowledge
The only reason I didn't give the vendor a perfect score for staff quality is that our platform is......
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