nThrive CDI Software Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 7:31:13 PM and Model.EvProductId = 79014

Commentary Summary

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User Commentary

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Director

Functionality and Upgrades

I am not impressed with nThrive CDI Software. nThrive didn't have the greatest product to begin...

May 2019
 Helpful

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Director

Sales and Contracting

nThrive's pricing model is smoke and mirrors. nThrive has a per-click pricing structure for CDI...

May 2019
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Director

Future Outlook

I like nThrive's products. Since nThrive merged with another vendor, nThrive has had more of an...

May 2019
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Nurse

Functionality and Upgrades

The nThrive CDI solution is better than nothing, but it hasn’t been good for our facility. We would...

Jul 2018
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Nurse

Functionality and Upgrades

The grouper in nThrive’s software was supposed to be embedded for APR-DRG, but it isn’t. We have to...

Jul 2018
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Nurse

Other Observations & Comments

Our CMI has trended upward since we started using nThrive’s system. We don’t know how much of that...

Jul 2018
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Nurse

Future Outlook

The grouper in nThrive’s system often doesn’t work. We have had to send tickets to nThrive because...

Jul 2018
 Helpful

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Nurse

Functionality and Upgrades

We weren't happy with nThrive's proposals for worksheet quality and query-quality reporting. Our CDI...

Jul 2018
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Nurse

Functionality and Upgrades

We can never replace the human component of CDI. When we reconcile records to final coded DRGs, the...

Jul 2018
 Helpful

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Nurse

Other Observations & Comments

We lean toward learning with books, and then we use nThrive CDI Software. We use the computer to...

Jul 2018
 Helpful

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Nurse

Functionality and Upgrades

We are likely going to stop using nThrive CDI Software because it won't suit our future needs....

Jul 2018
 Helpful

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Nurse

Implementation and Training

nThrive didn't generally do much when they transitioned from MedAssets-Precyse. They trained us on a...

Jul 2018
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Nurse

Future Outlook

We haven't been very happy with nThrive CDI Software; we wouldn't be changing otherwise. We have...

Jul 2018
 Helpful

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Nurse

Service and Support

We were happy with nThrive for a long time, but they decided to make changes to their CDI program....

Jul 2018
 Helpful

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Nurse

Functionality and Upgrades

There are a lot of important pieces to CDI that we can't change, and we make money when we do our...

Jul 2018
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Nurse

Functionality and Upgrades

We are paying large contract fees for nThrive’s system, so the upgrades to the system should be...

Jul 2018
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Nurse

Functionality and Upgrades

nThrive’s solution doesn’t work very well for us. We are very restricted. nThrive hasn’t delivered...

Jul 2018
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Nurse

Interfacing and Integration

nThrive’s software is pretty user friendly, but it doesn’t communicate with our coding system. Our...

Jul 2018
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Nurse

Service and Support

nThrive is usually fairly responsive, but we have had a lot of issues with the system. We put in...

Jul 2018
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Nurse

Other Observations & Comments

The only communication we have with nThrive besides when we contact them about issues are our...

Jul 2018
 Helpful

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Nurse

Relationship

We are still waiting on things from nThrive that we should have received during our first year with...

Jul 2018
 Helpful

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Nurse

Functionality and Upgrades

We like how the worklist appears in nThrive’s system. We can customize where we want to drag and...

Jul 2018
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Nurse

Functionality and Upgrades

In one of our recent meetings, nThrive told us that the biggest issue in the system is the inability...

Jul 2018
 Helpful

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Nurse

Sales and Contracting

nThrive’s solution still uses ICD-9 codes, and that is an issue. When nThrive demonstrated the...

Jul 2018
 Helpful

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Analyst/Coordinator

Service and Support

I didn't go through the training for nThrive CDI Software, but nThrive has been great about...

Jun 2018
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

With the nThrive CDI solution, everything is clear and distinct. The system sorts things by what is...

Jun 2018
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

The nThrive CDI solution helps us have improved query quality by helping us track what queries we...

Jun 2018
 Helpful

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Manager

Implementation and Training

We had a representative from nThrive here who did a crash course so that I can give our one...

Jun 2018
 Helpful

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Manager

Functionality and Upgrades

The nThrive system is immensely helpful in driving efficient workflows. It is the reason that we can...

Jun 2018
 Helpful

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Manager

ROI / Cost (care and feeding)

From the director level, it does not seem that nThrive charges for every little thing.

Jun 2018
 Helpful

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Manager

Functionality and Upgrades

I would purchase the nThrive system again because of feedback that I get from users.

Jun 2018
 Helpful

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Manager

Functionality and Upgrades

The system certainly meets our expectations, but we were able to be part of the development.

Jun 2018
 Helpful

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Manager

Service and Support

nThrive has always been very attentive. They want to make sure that we receive what we were told we...

Jun 2018
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Manager

Other Observations & Comments

I am not sure that the nThrive system has integrated easily. But our IT team has been able to make...

Jun 2018
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Director

Functionality and Upgrades

Our biggest challenge was that a large portion of our population needed APR-DRG reimbursement, and...

May 2018
 Helpful

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Director

Functionality and Upgrades

The tool reports for nThrive's system were too cumbersome. They had too much unnecessary extra...

May 2018
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Director

Functionality and Upgrades

nThrive's CDI solution was too cumbersome. It was difficult to pull up patients we were trying to...

May 2018
 Helpful

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Director

Service and Support

We worked with nThrive's initiation and stabilization teams. We liked the people we worked with, and...

May 2018
 Helpful

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Director

Functionality and Upgrades

nThrive used to make us fill out a workbook for them to put into the system, but it often didn't...

May 2018
 Helpful

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Director

Functionality and Upgrades

The workflow of the nThrive CDI system was fine; we didn't have to add anything. We had to cut and...

May 2018
 Helpful

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Director

Service and Support

nThrive's original education wasn't great, but we could call them to ask questions. They were good...

May 2018
 Helpful

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Director

Relationship

nThrive made a lot of promises about their upgrades, and we stayed with them for so long because...

May 2018
 Helpful

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Director

Service and Support

nThrive would always fix problems with their system, but it kept breaking. Their IT people always...

May 2018
 Helpful

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Director

Functionality and Upgrades

We were incredibly disappointed that nThrive could never get the APR-DRG functionality right in...

May 2018
 Helpful

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Manager

Functionality and Upgrades

Overall, nThrive CDI Software just isn't as user friendly as the other solution we use at our...

Apr 2018
 Helpful

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Manager

Functionality and Upgrades

nThrive has recently made several changes that I have been pleased with. They have added several new...

Apr 2018
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Director

Relationship

We have a point of contact that we meet with every other week, and that person really supports us....

Apr 2018
 Helpful

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Director

Relationship

nThrive is one of the few vendors that is a pleasure to work with. We have a good relationship with...

Apr 2018
 Helpful

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Director

Relationship

We have been part of some of nThrive's development conversations. The development people have worked...

Apr 2018
 Helpful

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Analyst/Coordinator

Service and Support

Whenever I have an issue, I send an email, and a ticket is created and processed quickly. That helps...

Mar 2018
 Helpful

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Analyst/Coordinator

Service and Support

When we first got the system, there were some issues. We made some recommendations for features, but...

Mar 2018
 Helpful

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Manager

Other Observations & Comments

nThrive has the best support, and we really like our account representative. However, we have to...

Dec 2017
 Helpful

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Manager

Interfacing and Integration

We wish that the system were more interoperable; we have to create workarounds to get the...

Dec 2017
 Helpful

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Director

Functionality and Upgrades

We use nThrive CDI Software for the DRG reconciliation and CDI queries for Precyse. The...

Nov 2017
 Helpful

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Director

Functionality and Upgrades

We have seen stronger technology pieces than nThrive CDI Software from other vendors.

Nov 2017
 Helpful

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Director

Interfacing and Integration

Overall, nThrive CDI Software is well integrated with our CAC and Clinical Documentation processes....

Nov 2017
 Helpful

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Manager

Other Observations & Comments

Our day-to-day use of nThrive CDI Software is good, but the reporting functionality really needs...

Oct 2017
 Helpful

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Director

Functionality and Upgrades

I like that every time we get an update for nThrive CDI Software, it works wonderfully. I can call...

Oct 2017
 Helpful

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Director

Service and Support

We were on paper before we implemented nThrive CDI Software, so we are very excited to have it. It...

Oct 2017
 Helpful

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Director

Service and Support

nThrive CDI Software wasn’t working correctly one day, so nThrive immediately sent an email telling...

Oct 2017
 Helpful

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Director

Functionality and Upgrades

Our coders are highly satisfied with nThrive CDI Software. We had to tweak a few things for them,...

Oct 2017
 Helpful

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Director

Functionality and Upgrades

Our documentation staff had some serious problems with nThrive CDI Software. They attribute those...

Oct 2017
 Helpful

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Director

Lessons Learned

Organizations interested in nThrive CDI should let their senior CDI people look at the software....

Oct 2017
 Helpful

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