NTT DATA Partial IT Outsourcing
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Ryan Oliver
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User Commentary

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CIO

The firm always charged us for every single thing at a ridiculous rate. They didn't allow us to...

Nov 2021
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CIO

We had issues with the firm during times of high crisis. It was hard to get help through the firm's...

Nov 2021
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CIO

For the most part, the firm's staff was great. When push came to shove, I needed an intervention...

Nov 2021
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CTO

We are largely satisfied with NTT DATA. Across the board, they are fine. Their core strengths are...

Aug 2021
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CTO

The one area where NTT DATA isn't as great is around the clinical help desk. The support is okay,...

Aug 2021
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CTO

We have used NTT DATA for a long time. They have gone through several iterations and have really...

Aug 2021
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CTO

Generally, I am a satisfied customer. I tell anybody that I am happy with the services that NTT DATA...

Aug 2021
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CTO

NTT DATA hasn't been as great at continually evolving with the rapidly changing environment. They...

Aug 2021
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CTO

NTT DATA is really good to deal with in terms of the contracting arm where we manage the complexity...

Aug 2021
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CTO

We typically don't use NTT DATA much for high-level services, strategy, and complex solutions. We...

Aug 2021
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CTO

NTT DATA avoids charging for every little thing. The pricing is one of the things I am most...

Aug 2021
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CTO

NTT DATA is really accommodating. They consistently do the job they are required to do. They have a...

Aug 2021
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CTO

NTT DATA is outstanding at knowing how our health system operates, where things are, who people are,...

Aug 2021
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CTO

We have a couple of on-site leaders that control the majority of the services. There is also a...

Aug 2021
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CTO

In terms of the quality of NTT DATA's staff, not everybody is the world's most amazing IT employee....

Aug 2021
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CIO

We have definitely seen a degradation in service over the last year. NTT DATA offshored the business...

Aug 2021
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CIO

When we built out our contract, we took into consideration that none of us live in a perfect world,...

Aug 2021
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CIO

NTT DATA is not strategic. They just want to tell us what we should do. They don't really want us to...

Aug 2021
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CIO

Involvement from the executives only happens if I reach out. The executives haven't really tried to...

Aug 2021
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CIO

NTT DATA has staff turnover, so we don't always know who to go to. The firm isn't really good at...

Aug 2021
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VP/Other Executive

NTT DATA does a great job of executing on the sales cycle, but in the transition from sales to...

Jul 2021
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VP/Other Executive

NTT DATA is engaged and lets us talk. They listen to our critiques and what we feel needs to happen....

Jul 2021
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VP/Other Executive

NTT DATA knows our system intimately, understands the disconnects, and can effectively relay those...

Jul 2021
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