Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Go-Live Support on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Nuance Go-Live Support Comments
Filtered view: All

KLAS Research Director - Kaleb Harris
Subject Expert

Kaleb Harris

Research Director

kaleb.harris@klasresearch.com

 
View Advanced Filters

Advanced Filters

Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
from
to
Comment Categories

Preferences

   Bookmark

Related Blogs

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Go-Live Support on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

We were highly satisfied with Nuance's go-live support. That is why we are bringing them back. The...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We looked around at several different firms before starting our project. Nuance was one of those...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Nuance worked on a project for us. It wasn't a small project but also wasn't something major and big...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

From a leadership perspective, I wasn't very impressed with Nuance. However, the knowledge and...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor didn't avoid charging for every little thing. They charged for every single issue. I felt...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor nickel-and-dimed us a lot, and they weren't very open to listening to our opinions. I...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's executive involvement could be improved. The way the vendor chose their staff was very...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor had a pretty strong at-the-elbow support team. The leadership was just difficult. The...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

The quality of Nuance's support was pretty exceptional. The vendor assisted us with at-the-elbow...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Our go-live was very short. We arranged for an incident command center to be manned for a period of...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

We are particularly pleased with Nuance. Due to where we were with the pandemic, we checked in with...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

We went to bid for at-the-elbow support because the dollar amount was so significant, and we decided...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF

Related Reports View All Reports