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OASIS HMIS (Non-US) (Mostly Saudi Arabia)
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KLAS Research Director - Everton Santos
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Everton Santos

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everton.santos@klasresearch.com

(801)404-5976

 
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We want to go to the cloud system, but there are problems. The price is very high, and that isn't...

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During our OASIS+ implementation, we had problems with some reports in the accounting department. In...

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Director

OASIS' service is okay. The system mostly meets our needs. The only problem is dealing with OASIS'...

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Director

The technical support people are great and responsive to our organization. We aren't using OASIS+...

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OASIS+ has all the information we need for ambition and our creation development and emergency. If...

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Director

Nobody came from OASIS to train us. However, if I have any problem, I can call OASIS on the phone anytime....

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Director

I have a certain number of hours I can use with the company, and if I want to change something about...

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Director

The vendor supports us in terms of training, upgrading, and fixing any bugs or issues. They help us...

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Director

Overall, I don’t have any doubts about OASIS+. It is a good system with good performance. It is...

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Director

There are some limitations in the system's forms. Some of the forms are very poor. There are also...

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Director

The new technology in OASIS+ depends on web interfaces, which most users are familiar with. But...

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Director

The new version of OASIS+ is very good and fixes some of the problems we are currently having. In...

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Manager

We are using the HMIS version of the system. It is getting old. We are planning to move to OASIS+....

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Manager

We want to bring in OASIS+ soon. When it comes to the inpatient side, the older OASIS system cannot...

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Manager

In the past, the technical support was not good. We complained many times, but now we have a good...

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Manager

OASIS avoids overcharging. We have a friendly relationship. If we can’t add new pieces of...

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Manager

The OASIS programming language is very old, so it doesn’t support a lot of new technology. That...

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Manager

We submit many tickets to OASIS, and some of them take a long time to get resolved. For every 20...

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Director

The OASIS support team is fantastic. They are responsive, and they complete tasks within 24 hours. I...

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Director

Our organization has two separate departments that are each responsible for a certain type of...

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Director

I have been told that the current system is better than the old version. The vendor said the system...

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Director

The system doesn't have archiving, so we use a different third-party system. We have integration...

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Director

A lot of things are not in the system. For that reason, I would not recommend buying the system. I...

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Director

Installing the system is very difficult. The initial download requires lots of files and programs....

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Director

OASIS' system is much better than the system we were using at other hospitals. We selected OASIS'...

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Director

We are looking to implement the system's web-based version to improve our accounting and billing...

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Director

We faced some challenges with integration and interfaces. There were lots of delays, but now the...

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Director

I need the system to be easier to use. Our doctors are not very satisfied with the ease of use, and...

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Director

The vendor's technical support is good. The technical support provided good services to us,...

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