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Patient Flow Commentary
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Niel Oscarson
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KLAS Research Director - Niel Oscarson
 
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Director

Product

The connection between Oracle Health Patient Flow and the EHR has a lot of potential, and the build...

Feb 2024
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Director

Culture, Value

Oracle Health offers what they consider value added to their EHR. They also give us a capacity...

Feb 2024
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Director

Relationship, Product

Other vendors in the space are constantly innovating. We don't even have to ask for innovation....

Feb 2024
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Director

Culture, Product

Oracle Health needs to deliver everything they are supposed to deliver. They upgraded the software,...

Feb 2024
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Director

Relationship, Product

In our communications with Oracle Health, they have exhibited zero recognition or self-awareness. I...

Feb 2024
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CMIO

Relationship

We have a collaborative relationship with the vendor, and they lean on us as a partner. We get...

Jan 2024
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CMIO

Loyalty, Product

Patient Flow is going to do what we need it to do. As far as interoperability goes, Patient Flow is...

Jan 2024
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CMIO

Loyalty, Product

What the vendor has built for the Patient Flow product is adequate, but I don't know that they are...

Jan 2024
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Analyst/Coordinator

Product

CareAware Patient Flow is user friendly. It is integrated with our EMR because it is a product of...

May 2023
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Analyst/Coordinator

Product

I don't like how the queue is set up in CareAware Patient Flow; the system is a little limiting. We...

May 2023
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Analyst/Coordinator

Operations

Oracle Health releases updates, but there is no training provided. It is really on the IT team at...

May 2023
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Manager

Product

The system is a little hard to get used to. We have to get comfortable with digging through every...

May 2023
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Manager

Product

The tool has some issues with the way the reports give us data. The reports that come out are easy...

May 2023
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Manager

Loyalty, Product

I like the way the product reports information; the system is well put together, and if it were my...

May 2023
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Manager

Operations

Most of what we get does not come from Cerner; things come from in-house. We get little to no...

May 2023
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