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Cerner Application Hosting
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Daniel Zeitner
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User Commentary

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VP/Other Executive

Relationship

We have a consistent team. We meet with them regularly, and they have a full agenda. They tell us...

Aug 2023
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VP/Other Executive

Relationship

My technical team is friends with Cerner’s people. They text each other when there are issues....

Aug 2023
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VP/Other Executive

Relationship, Operations

Cerner's application hosting service is truly one of the best things they have. We used to have our...

Aug 2023
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(0)
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VP/Other Executive

Services

I would love to see Cerner’s cloud strategy come to fruition. Then, my team wouldn't have such a...

Aug 2023
||
(0)
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Manager

Relationship, Relationship, Services, Services

Recently, we had an instance where we were just looking for the physician count in a certain...

Aug 2023
||
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Manager

Relationship, Relationship

Cerner has a specific team where some of their support staff and consultants wear two hats, work...

Aug 2023
||
(0)
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Manager

Loyalty, Loyalty, Relationship, Relationship

Cerner is definitely interested in us in the long term for various reasons. They value us as a...

Aug 2023
||
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VP/Other Executive

Operations, Operations, Operations, Operations, Operations

The firm's model is to hire people right out of school and throw them in, so they have no depth of...

Jun 2023
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VP/Other Executive

Loyalty, Loyalty, Loyalty, Loyalty, Loyalty

We are excited about what the firm says they are going to deliver, but we must wait to see them...

Jun 2023
||
(0)
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VP/Other Executive

Loyalty, Loyalty, Loyalty, Loyalty, Loyalty, Relationship, Services, Services, Services, Services, Services

For the road map, the firm has just about everything in the queue; they have a huge lift on the...

Jun 2023
||
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VP/Other Executive

Loyalty, Loyalty, Loyalty, Loyalty, Loyalty

We have been meeting with Oracle Health since the acquisition, and they are changing directions...

Jun 2023
||
(0)
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VP/Other Executive

Relationship, Relationship, Relationship, Relationship, Relationship, Services, Services, Services, Services, Services

We haven't seen any major disruptions from the acquisition. There has been a shift away from Cerner...

Jun 2023
||
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CIO

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

We have had a good experience. We are looking to Oracle Health to work on the gaps and address what...

May 2023
||
(0)
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CIO

Relationship, Relationship, Relationship

We are successful in working with Oracle Health because we have a team that takes ownership and...

May 2023
||
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CIO

Loyalty, Loyalty, Loyalty

We have made a huge investment in Oracle Health, so they would have to be headed off the rails...

May 2023
||
(0)
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Manager

Services

Over the last several years, we have seen some reasonable improvement with Oracle Health’s product.

Jan 2023
||
(0)
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Manager

Relationship

We do regular meetings to touch base with Oracle Health. In these meetings, we make sure we know...

Jan 2023
||
(0)
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Manager

Relationship

Oracle Health doesn’t involve themself in our organization. We don't have any executive partnerships...

Jan 2023
||
(0)
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Manager

Relationship, Services

Oracle Health’s ability to solve our issues is pretty low. If we log 10 issues, we might only get 4...

Jan 2023
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CTO

Relationship

Cerner’s remote hosting team has been very good to work with, but we saw some reductions or changes...

Jan 2023
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CTO

Relationship, Services

With Cerner's application hosting services, we seem to be having more technical operational things...

Jan 2023
||
(0)
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CTO

Loyalty, Relationship

Cerner’s strategic planning with application hosting is changing constantly. First, they went to...

Jan 2023
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Manager

Relationship

I am definitely pleased with our current team from Oracle Health. The firm has had their challenges...

Dec 2022
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Manager

Relationship

Whether I would recommend Oracle Health's services to an organization would depend on the team that...

Dec 2022
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Manager

Relationship

Our current team members from Oracle Health regularly look at our hardware configurations and setups...

Dec 2022
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(0)
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CIO

Relationship

Cerner is suffering from the same staffing issues that everybody else is. They don't have experts...

Dec 2022
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CIO

Relationship

When we have had to log tickets, Cerner has jumped on them to point out and resolve our problems....

Dec 2022
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CIO

Relationship, Value

Cerner overcharges for what we get.

Dec 2022
||
(0)
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CMIO

Relationship, Services

Regarding application hosting, Cerner does well with redundancy and uptime reliability. I am happy...

Dec 2022
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(0)
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CMIO

Loyalty, Value

We chose Cerner to host our systems because they are our EMR vendor, and there were cost savings...

Dec 2022
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CMIO

Relationship

If I could improve anything about Cerner's application hosting, it would be their troubleshooting of...

Dec 2022
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Director

Relationship

In the open and frank discussions we had with Cerner, they made a lot of commitments, but we aren't...

Dec 2022
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Director

Loyalty, Relationship

We used to recommend Cerner to other providers, but Cerner's lack of ability to deliver and satisfy...

Dec 2022
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Director

Relationship

When we went with Cerner’s services, that was the right choice, but I don't know whether Cerner's...

Dec 2022
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Director

Operations, Services

We had trouble with Cerner’s system because they didn't have it set up for us the way we were...

Dec 2022
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Director

Relationship

Cerner’s support is awful. The people that we work with the most at Cerner aren't empowered to...

Dec 2022
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Director

Relationship

Cerner is very strategic, but they don't deliver on “!#$%&”. The recent Oracle acquisition sounds...

Dec 2022
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Manager

Relationship

My biggest gripe with Cerner is they are a big company. There has been a big shift since they were...

Nov 2022
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(0)
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Manager

Relationship, Operations

We never know who we are going to get with Cerner’s consultants. Cerner has some really good...

Nov 2022
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Manager

Loyalty, Relationship

Prior to signing our newest contract with Cerner, I would have rated the strength of our partnership...

Nov 2022
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Analyst/Coordinator

Relationship

Cerner has some very smart people that work there, but the quality of support depends on what team...

Nov 2022
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Analyst/Coordinator

Value

I would absolutely purchase Cerner's application hosting services again. The cost for the services...

Nov 2022
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(0)
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Analyst/Coordinator

Relationship

We talk to the remote-hosting team frequently. They have a production owner, a network person, and...

Nov 2022
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Analyst/Coordinator

Loyalty, Value

Cerner's application hosting is a much better way to get a lot more technically sound solution than...

Nov 2022
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(0)
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Analyst/Coordinator

Value

The purchase of Cerner by Oracle is concerning to us. Oracle is known for charging for every little...

Nov 2022
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(0)
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Manager

Relationship

Cerner is having some staffing issues, and we are not getting the responsiveness that we were...

Oct 2022
||
(0)
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Manager

Relationship, Operations

Cerner offered deep insights into why things were done and an understanding of options for strategic...

Oct 2022
||
(0)
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CIO

Relationship

Cerner is always willing to engage in strategic conversations to talk about the future, what our...

Oct 2022
||
(0)
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CIO

Relationship

I was not at my organization when they selected Cerner, but I would have recommended Epic. Cerner...

Oct 2022
||
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