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User Commentary
Relationship
Those looking at Cerner’s services should try to be involved in the process to pick the right staff...
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Relationship, Services
The quality of the reporting with Cerner’s services depends on who is doing the analytics for the...
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Relationship
Cerner meets our expectations, but I don't know that they exceed them.
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Relationship
Cerner’s staff is great, and the success of the health center is because of the providers that we...
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Relationship
I love the Cerner person who is with us part time, but they don't give my employees what they need....
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Relationship
Things have been a nightmare with Oracle taking over. They don’t communicate. They have packages...
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Relationship
We have to call on the firm when we have an issue. The firm doesn't check in with us.
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Loyalty, Relationship
Cerner truly wants to keep us as a client, and they like the relationship. However, our satisfaction...
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Loyalty, Relationship
Cerner is dropping the ball on this whole transition, and that is affecting us because they don’t...
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Relationship
We are happy with Cerner. We have regular meetings with an executive from Cerner, and those meetings...
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Services
We have a contract; we pay Cerner a set amount, and they provide services. We are not billed every...
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Relationship
The people that work at Cerner do a great job. Their ability to handle our associates right away is...
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Value
Cerner can't get me good information about our ROI. I assume they are doing well, but I can't tell...
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Relationship
We have a relationship with the firm, but they don't advocate for our needs. I don't see any...
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