Cerner Millennium Behavioral Health
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Tyson Blauer
Research Director
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User Commentary

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Manager

Product, Value

We like the functionality of the therapeutic notes as well as safety and attendance. The system...

Jul 2023
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Manager

Loyalty

We keep hearing from Oracle Health that there is going to be a way to incorporate specific patient...

Jul 2023
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CTO

Product

Things depend on the end user, but I continuously hear from our doctors and providers that Cerner...

Feb 2023
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CTO

Relationship

There has been good involvement from Cerner in terms of communication and updating us. However, we...

Feb 2023
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CTO

Product

Cerner's product is good in that we can customize it as much as we want, but Cerner's product is...

Feb 2023
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Director

Product

There are a lot of things I like about Cerner Millennium Behavioral Health. In terms of behavioral...

Jan 2023
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Director

Product

It would be helpful if we had some of the AI that a competing vendor is using. We want functions...

Jan 2023
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Director

Relationship

The transition from Cerner to Oracle Health was rough at first. Oracle Health has been somewhat...

Jan 2023
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Director

Relationship

Oracle Health listens very well. They have advisory councils and listen to clients about...

Jan 2023
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Director

Loyalty, Relationship

Oracle Health is going through some growing pains. A lot of the original Cerner folks were gutted,...

Jan 2023
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CIO

Operations

The product's implementation went very well. Cerner needed to update some of their tools, and they...

Nov 2022
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CIO

Product, Value

Cerner's system is seen as an advancement by my teammates that work in clinical settings. They are...

Nov 2022
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CIO

Product

Cerner did not deliver on one thing, a master treatment plan, but we used Cerner's tools to...

Nov 2022
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CIO

Loyalty, Product

The proximity rounding functionality in the system is not where we want it to be yet. We have gone...

Nov 2022
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Manager

Culture, Product

Cerner's system was promoted as something that would make our lives easier. But using the system...

Nov 2022
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Manager

Product

There is a lag when Cerner’s software is trying to talk to our kitchen's software. Our kitchen uses...

Nov 2022
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Manager

Product

Cerner's system is a little clunky when we need information from other departments. Users find the...

Nov 2022
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Manager

Product, Value

No value has been added to patient care because of the system. Some things take too much time to...

Nov 2022
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Manager

Relationship

Cerner does updates on a daily basis when they find issues with the solution. If we submit a problem...

Nov 2022
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Manager

Operations, Value

We put a lot of time into training sessions. We asked for more support, and Cerner told us we had...

Nov 2022
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Manager

Relationship, Product

When we were having issues with our master statement plans, there was no way for Cerner to fix those...

Nov 2022
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Manager

Culture

Cerner has not developed the behavioral health system to the extent that they have developed some of...

Nov 2022
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Manager

Relationship, Operations

We had to go through a lot of obstacles and hurdles to try and improve the documentation for one of...

Nov 2022
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Manager

Culture, Value

Cerner wanted us to buy a program that would have updated our system automatically when measures...

Nov 2022
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Manager

Loyalty, Product

We had a progress note we were relying on, and it had to go away because the rest of our house was...

Nov 2022
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Manager

Loyalty, Value

We are considering looking at other vendors' systems. We understand that that would be a huge lift...

Oct 2022
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Manager

Culture, Value

We have at least one outstanding key deliverable in our master contract that the vendor hasn't...

Oct 2022
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Manager

Relationship

Our client account executive has been a good advocate for us, but it seems like their efforts have...

Oct 2022
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Manager

Product

The system couldn't meet our chat requirements, even though we felt that those requirements were...

Oct 2022
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Manager

Relationship, Product

The system wasn't bad out of the gate. However, we have come across certain findings involving our...

Oct 2022
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Manager

Operations

We haven’t had a lot of training from Cerner. When they put things for education out, those things...

Oct 2022
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Manager

Loyalty

Our future with Cerner is uncertain, mainly because of 42 CFR Part 2 regulations. For our substance...

Oct 2022
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Manager

Relationship

We spend a lot of time making sure everything is right, but when it comes to fixing problems, Cerner...

Oct 2022
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Manager

Product

The system is really complicated. When we first went live with the system, it wasn’t as robust with...

Oct 2022
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Manager

Relationship, Product

Cerner's system does a lot of things well. I am a big fan of the product. Having one chart for one...

Oct 2022
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