Commentary Summary
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User Commentary
Product
There are many third-party systems that we pull in to make Oracle Health Practice Management work....
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Product
It seems like Oracle Health can't keep up with regulatory compliance. When we think about full...
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Culture
Getting Oracle Health to keep promises, even in writing, is hard. Anytime we ask for assistance or...
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Culture, Relationship
The quality of our relationship with Oracle Health has dropped throughout the last few years. I...
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Operations, Product
Oracle Health does have some training, but there are a lot of inaccuracies, and there is a learning...
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Operations, Product
We had some struggles in the ambulatory space. The vendor doesn't capture consults very well, and...
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Relationship, Product
There is some discontent with the product; I want to be able to retrigger mass claims, and the...
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Product
On the physician side, Cerner Practice Management is really inadequate. We had to hire outside...
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Relationship
Overall, I think that things are going okay. We are still a little touch-and-go with Oracle Health....
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Loyalty, Relationship, Product
Oracle Health is piloting some AI things with the University of Missouri. We are keeping an eye on...
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Relationship, Product
I think Oracle Health needs to bump Cerner Practice Management up. The vendor's code quality and...
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Loyalty, Value
If I were a new hospital, I would be very risk averse in selecting Cerner Practice Management. I...
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Product
I would like the registration and scheduling processes to be integrated into one solution so that I...
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Relationship
Oracle Health says that they are going to redo their EHR somehow. Unfortunately, it is very unclear...
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Value
Our experience has been that Oracle Health hasn't avoided charging for every little thing. Oracle...
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Product
The weaknesses we see in Oracle Health are on the self-serve side of things that enable the patient...
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Loyalty, Operations
We moved away from having Oracle Health do the training, and we did our own ongoing training because...
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Relationship
There are areas with Oracle Health where the ability to do some automation is good. Oracle Health...
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Relationship
We wouldn’t recommend Oracle. If a friend were asking about Oracle and were already in Cerner, we...
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Loyalty, Relationship
With the move to Oracle Health, the vendor is starting to just do things without discussion, without...
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Product
In the four walls of the practice, we have no concerns with the product's scheduling, registration,...
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Product
Oracle Health has consumer-friendly tools. The vendor has partners for patient scheduling and...
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Product
Oracle Health is not delivering anything new. The product is the same as it was years ago.
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