Commentary Summary
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User Commentary
Product, Value
PowerChart Ambulatory creates good clinical notes that are readable and functional. We have really...
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Loyalty, Product
With Cerner being bought by Oracle Health, we are seeing changes and feel like things are actually a...
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Operations
We were using PowerWorks PM before we went live with Cerner's systems across the board. The good...
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Relationship
Oracle Health's delivery hasn't changed a lot in the last while, but it may be down a little. Oracle...
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Loyalty, Relationship, Product
Oracle Health has big dreams, but we will have to see how long it takes some of those dreams to...
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Culture, Product
A lot of things were told to us when we purchased the product that haven't come to fruition. We were...
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Product
I like that documents are easy to find in the system. PowerChart Ambulatory has a lot of specific...
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Product
We had some issues with the system integrating with some other products.
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Product
The design of the system could be improved with regard to the ease of how it is laid out. It is very...
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Relationship
Providing support is where Oracle Health struggles the most right now. With their application...
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Relationship, Product
Oracle Health has been really slow to develop clinic-specific workflows, especially for clinic...
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Relationship, Product
Oracle Health should work on easing the burden for the revenue cycle front end and back end to allow...
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Loyalty, Product
I'm a fan of all of Cerner’s clinical stuff. There are things here and there that we are waiting on,...
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Relationship, Product
With some products, we are told that certain things will solve our problems or that we just need to...
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Product
Our people grumble that the product has too many clicks. The usability is not a strong suit.
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Relationship
Oracle Health will let us know whether they have known issues and bugs. The vendor is proactive, but...
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Relationship
The vendor’s executives are involved and affable. They meet with me regularly, and that is nice.
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Loyalty, Value
There is nothing we can do with Cerner's product. It is what it is. We are not going to move to the...
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Product
I would tell a friend that the product’s encounter logic is a jail. It locks us in too much and is...
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Loyalty, Value
In the long term, it does not make sense to stay with Cerner. It doesn’t make a lot of sense from an...
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Relationship
Our account manager has been pretty good about trying to help us escalate things, but it has been a...
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Loyalty, Operations
When we initially rolled out Cerner's system to some of our clinics, things did not go well, and we...
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Product
When we compare the product to other products in the market, the other products seem to have a more...
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Value
Cerner has some really cool things out there. We can't afford to buy those things, but the vendor...
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Relationship
Cerner is understaffed dramatically, and we are impacted by Cerner's resources. Intradisciplinary...
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Operations
Cerner could improve the quality and effectiveness of their implementation process by having more...
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Product
Cerner's system is the most reliable system we own as an enterprise because of Cerner's...
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Product
Cerner could improve their design by having more of a seamless interaction in the clinical workflow...
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Operations
The vendor needs to go back to the actual clinical workflow, whether it is acute care or ambulatory....
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Relationship
The challenge with Cerner's support has always been that the support depends on who we get. The...
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Relationship
Our Cerner account executive is fantastic, and they try to take care of us as much as they can. We...
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Loyalty, Product
We have been talking about looking at other systems. PowerChart Ambulatory is not working for both...
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Product
PowerChart Ambulatory is not bad. It is pretty reliable, and it gets the job done. Some improvements...
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