PaxeraUltima PACS (Non-US) Comments

 

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Current Time Inside Cache Tag Helper: 10/1/2020 6:10:34 AM and Model.EvProductId = 184480

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Manager

ROI / Cost (care and feeding)

We like that the system works most of the time. However, the support is not commensurate with the...

Aug 2020
 Helpful

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COO

Functionality and Upgrades

PaxeraUltima PACS is easy to use, and we can see all the images without spending much time doing configuration....

Aug 2020
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COO

Functionality and Upgrades

PaxeraHealth doesn't easily provide access to our data. They have some API options, but they aren't...

Aug 2020
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Physician

Service and Support

The support from PaxeraHealth is very good.

Dec 2019
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Physician

Technology

We were very confined by the speed of our previous system. That was a concern because it is...

Dec 2019
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Physician

Functionality and Upgrades

PaxeraUltima PACS is user friendly. I like the speed of access, the look, and the ability to...

Dec 2019
 Helpful

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Physician

Functionality and Upgrades

The drawbacks of PaxeraHealth are mainly on the RIS side. We are working with the vendor to make...

Dec 2019
 Helpful

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Director

Relationship

PaxeraHealth has three solutions. They have a small distribution solution for a small clinic, a...

Sep 2019
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Director

Relationship

We have regular meetings with vendor executives to talk about our needs and revise our business...

Sep 2019
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Director

Interfacing and Integration

We have a very professional integration between our HIS and the PaxeraHealth system. We have had the...

Sep 2019
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Director

Functionality and Upgrades

Our contract with PaxeraHealth includes a stipulation that we have to add all upgrades to the...

Sep 2019
 Helpful

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Director

Implementation and Training

When we start to install updates, PaxeraHealth offers access to training applications to all of our...

Sep 2019
 Helpful

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Director

Other Observations & Comments

There is a cost to pay for the newest technology. We are working with the newest technology....

Sep 2019
 Helpful

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Director

Other Observations & Comments

We started with PaxeraHealth's AI product. We are doing well; PaxeraHealth is very professional and...

Sep 2019
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Director

Other Observations & Comments

I am totally convinced that the new peer review data is important. We are starting to work in a new...

Sep 2019
 Helpful

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Director

Relationship

PaxeraHealth is concerned about our experience. We are helping each other. PaxeraHealth works with...

Sep 2019
 Helpful

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Manager

Functionality and Upgrades

The PaxeraHealth system is good enough right now, but there are some elements that are missing in...

Sep 2019
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Manager

Implementation and Training

Unfortunately, we don't get any training for this product. That isn't good.

Sep 2019
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Manager

Service and Support

We have stable access and can get good service. The executives are very helpful, but the access...

Sep 2019
 Helpful

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Director

Functionality and Upgrades

We can access images on any computer across the network. We simply have to install the program,...

Jul 2019
 Helpful

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Director

Functionality and Upgrades

PaxeraHealth upgraded their DICOM viewer. In the older version, there were network issues, and...

Jul 2019
 Helpful

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Director

Service and Support

We are in a service contract with PaxeraHealth, so usually we get support that is within the service...

Jul 2019
 Helpful

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Director

ROI / Cost (care and feeding)

We don't have any problems with PaxeraHealth as of right now, and PaxeraUltima PACS is very cost...

Jul 2019
 Helpful

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Director

Functionality and Upgrades

The best part about PaxeraHealth is that we have a complete PACS in one product. On the other hand,...

Jul 2019
 Helpful

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Director

Functionality and Upgrades

The upgrades are straightforward. Our PACS and all the storage are based on-site, and we give...

Jul 2019
 Helpful

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Director

Interfacing and Integration

The PaxeraHealth tool is a very good product. It is HL7 compatible, so most of our products can...

Jul 2019
 Helpful

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Director

ROI / Cost (care and feeding)

I am not happy that PaxeraHealth doesn't have any price lists for how much the product costs. I feel...

Jul 2019
 Helpful

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Manager

Service and Support

PaxeraHealth provides good support in no time. They have solutions for everyday problems and big issues....

Jul 2019
 Helpful

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Manager

Implementation and Training

PaxeraHealth could improve their training when they release updates. The model of training that they...

Jul 2019
 Helpful

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Manager

Service and Support

PaxeraHealth is good with support. Whenever I call, they support me.

Jul 2019
 Helpful

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Manager

Functionality and Upgrades

PaxeraUltima PACS' interface is user friendly. I don’t think a user needs any training to use this...

Jul 2019
 Helpful

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Manager

Functionality and Upgrades

We are not looking to replace PaxeraUltima PACS at the moment. All the branches are interlinked with...

Jul 2019
 Helpful

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Manager

Technology

PaxeraHealth develops new technology to meet our needs; everything is good there. However, they need...

Jul 2019
 Helpful

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Manager

Functionality and Upgrades

Our old system was very good and stable. We went to PaxeraHealth’s tool because the other tool was...

Jul 2019
 Helpful

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CIO

Functionality and Upgrades

PaxeraUltima PACS is easy to use for receptionists, physicians, technicians, and IT people. The...

May 2019
 Helpful

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CIO

Relationship

PaxeraHealth is very accomplished. Everything is sold with the maintenance costs included. There is...

May 2019
 Helpful

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CIO

Service and Support

PaxeraHealth is committed to doing what they say they will do most of the time. They even do more...

May 2019
 Helpful

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CIO

Functionality and Upgrades

I like the professional attitude of the PaxeraHealth team. The product is very flexible. We can...

May 2019
 Helpful

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CIO

Lessons Learned

From my point of view, some things PaxeraHealth can improve are the innovations related to the PACS....

May 2019
 Helpful

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Manager

Functionality and Upgrades

PaxeraHealth wasn’t able to implement some of the things that we requested after the project...

Nov 2018
 Helpful

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Manager

Service and Support

We don’t have direct access to the support team. We have to go through the company that sold the...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

We have issues with administrative rights. Our PACS administrator didn’t get training, so we aren’t...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

Not all of the options are in our language. Some are in English, and that causes problems for us.

Nov 2018
 Helpful

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Manager

Service and Support

We doubt that we will be able to grow because there is only one company that supports the system in...

Nov 2018
 Helpful

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Director

Functionality and Upgrades

The system works well in general, and we are happy with PaxeraHealth. We requested a few things that...

Nov 2018
 Helpful

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Director

Other Observations & Comments

We would like to have more cloud storage, but as a small, public hospital, we don’t have the...

Nov 2018
 Helpful

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Manager

Interfacing and Integration

The system is fast, and it loads the images quickly. The integration is also really good. We are a...

Oct 2018
 Helpful

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Manager

Win/Loss - Why they were selected (by current clients)

We used another vendor's PACS for a long time, but because of the pricing, we replaced that PACS...

Oct 2018
 Helpful

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Manager

Service and Support

Our previous vendor had better support than PaxeraHealth because the support people were more...

Oct 2018
 Helpful

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Manager

Service and Support

PaxeraHealth keeps their promises, but they take their time. We have to send them multiple reminders...

Oct 2018
 Helpful

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Manager

Functionality and Upgrades

PaxeraUltima PACS is user friendly. Anyone can use the system, including people who aren't...

Oct 2018
 Helpful

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Manager

Functionality and Upgrades

I have told the support people that they need to implement a few things within the tool itself. When...

Oct 2018
 Helpful

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Manager

Service and Support

Our experience with PaxeraUltima PACS has been very positive. PaxeraHealth is supportive and...

Sep 2018
 Helpful

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Manager

Implementation and Training

I would like more attention in training. Some of the training has been a struggle for our organization....

Sep 2018
 Helpful

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Director

Functionality and Upgrades

We bought PaxeraUltima PACS for all of our hospitals. I have implemented several systems before, and...

Sep 2018
 Helpful

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Director

Technology

There are many features that people can use on their mobile devices, and that is very useful for...

Sep 2018
 Helpful

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Director

Win/Loss - Why they were selected (by current clients)

We looked at several systems, but we narrowed our list down to PaxeraUltima PACS and one other...

Sep 2018
 Helpful

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Director

Sales and Contracting

The contract with PaxeraHealth was very clear. The only thing that wasn’t included was the printing...

Sep 2018
 Helpful

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Director

Implementation and Training

PaxeraHealth's training was very proactive. They were available, and they were always on time, no...

Sep 2018
 Helpful

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Manager

Functionality and Upgrades

PaxeraUltima PACS is very easy to use, and it works well with our other systems. The navigation and...

Aug 2018
 Helpful

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Manager

Service and Support

We want PaxeraHealth to always ensure the accuracy of their measurement criteria because we had an...

Aug 2018
 Helpful

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Manager

Functionality and Upgrades

The radiologists like the system; it works fine for them.

Feb 2018
 Helpful

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Manager

Service and Support

When we have a problem, we contact support, and they fix the problem immediately. The service is...

Feb 2018
 Helpful

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