
Commentary Summary
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User Commentary
Relationship
We have nothing but good things to say about PerfectServe. They are a great organization and a joy...
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Functionality and Upgrades
We are trying to get away from CareWire because it is not worth it. We can send communications to...
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Relationship
If we have had any upgrades, I don't know about them. PerfectServe doesn't communicate when there...
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Implementation and Training
We have never had any training from PerfectServe. We have to figure things out on our own.
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Functionality and Upgrades
I have been getting some delays with my notifications. If somebody calls, the call notification...
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Service and Support
I had an issue a while back where I was logging in with my password and then suddenly getting locked...
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Functionality and Upgrades
The vendor is innovative. We can do video chat, and we can reach out to people. At first, the...
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Win/Loss - Why they were selected (by current clients)
We selected PerfectServe because it was very cost effective for me and my processes. We can tailor...
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Lessons Learned
I would tell others that this product has hiccups, so the organization needs to be able to work...
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Functionality and Upgrades
Overall, PerfectServe is a good thing, but it has hiccups. For example, I recently had several...
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Functionality and Upgrades
PerfectServe's system is very simple. The nurses can see the patients that are assigned to their...
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Functionality and Upgrades
While the system is a great product, Cerner took way too long to offer videos that support multiple...
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Relationship
I hear from the top to bottom level bosses at PerfectServe.
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ROI / Cost
PerfectServe should probably charge more for the product than they do, but I would never tell the...
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ROI / Cost
Patients and staff members automatically get text messages from our system. We have definitely...
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Functionality and Upgrades
We are still waiting on some upgrades for the product. Once we get the product integrated and...
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Relationship
I meet with a higher-up from PerfectServe regularly. If we need something, PerfectServe is good at...
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