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Vue Motion (Carestream) Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Director
Functionality and Upgrades
Vue Motion is fast. When the vendor first rolled it out, it was a little sluggish, but now the speed...
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Director
Other Observations & Comments
Philips certainly should spend time with physicians to see whether there is anything they would like...
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Analyst/Coordinator
Relationship
I liked Vue Motion better when it was owned by Carestream instead of Philips. Philips makes the...
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Analyst/Coordinator
Relationship
Vue Motion does everything the vendor said it would do. I occasionally get emails saying that the...
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Manager
Service and Support
I am very impressed with the vendor's after-hours and weekend support. It is all based in the US....
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Manager
Win/Loss - Why they were selected (by current clients)
There was a whole discussion on different things we could and couldn't do and how that would change...
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Manager
Functionality and Upgrades
We wish the system had a couple of additional features, but it is the same program that we are used...
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Manager
Other Observations & Comments
Since implementing the system, we haven't spent a lot of time talking about it. That is probably...
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Manager
ROI / Cost (care and feeding)
Having this system has reduced the support cost for the PACS. Vue Motion is a zero-footprint...
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Manager
Future Outlook
We aren't sure whether this product is part of our long-term plans because of the merger with...
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Manager
ROI / Cost (care and feeding)
We definitely got what we paid for. We rarely have any downtime. Everything works as the vendor told...
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Manager
Functionality and Upgrades
I like the product a lot. It is really easy to use and navigate. I am pretty technical, so whenever...
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Manager
Other Observations & Comments
I don’t know whether we are keeping Vue Motion. I don’t know what has changed since Philips bought...
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Manager
Implementation and Training
When we upgraded to the version we are on now, it was awesome. We had access on-site. The people...
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Manager
Functionality and Upgrades
The product has a zero-footprint viewer that works in a browser. We can share studies with anybody...
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Manager
ROI / Cost (care and feeding)
The product quality is really good, but the upgrades aren’t free. I had a hard time originally...
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Manager
Functionality and Upgrades
The hospital is constantly buying new facilities. We are expanding and adding modalities. We can get...
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Manager
Functionality and Upgrades
The vendor has been pretty good about driving outcomes. The hospital has been trying to phase out...
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Director
Service and Support
Philips is good at helping to lay things out for project planning. When we do upgrades, Philips...
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Director
Functionality and Upgrades
Vue Motion is easy to teach and use. We load up images for all of our frontline clinic providers....
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Manager
ROI / Cost (care and feeding)
Philips has played a strategic role. That is a cost-saving measure because it was cheaper to roll...
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Manager
Implementation and Training
Philips has always seemed pretty good about doing training. They do a train-the-trainer model.
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Manager
Technology
I would like to see Philips invest a little bit more in the stability of their product and to...
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Manager
Service and Support
Philips' support used to be really good, but since they were bought out, it has gone downhill. It is...
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Manager
Other Observations & Comments
We have had a lot of phone calls with Philips' senior leadership about our issues. They are engaged,...
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CIO
Functionality and Upgrades
There is a mobile version of the system that allows us to quickly look at images. The app isn't...
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Manager
Interfacing and Integration
We run all of our images through Vue Motion, so the product is the only way we see our images. We...
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Manager
Functionality and Upgrades
Vue Motion is our zero-footprint viewer. It is quick and easy for our end users to use. Vue Motion...
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Manager
Functionality and Upgrades
We don't have to copy and paste things. Vue Motion pulls images up in the viewer quickly and knows...
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Manager
Functionality and Upgrades
Vue Motion is actually really nice for the physicians. The physicians weren't really using the...
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Manager
Functionality and Upgrades
I would like Vue Motion to be more specific to the client, but the whole purpose of the system being...
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Manager
ROI / Cost (care and feeding)
Our end users find the system easy to use, and it is more of a one-stop shop. That has contributed...
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Manager
Interfacing and Integration
Vue Motion is a little antiquated in terms of how the interoperability works. I was kind of...
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Manager
Functionality and Upgrades
Our radiologists wanted something with more features, but Vue Motion works decently. It is...
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CEO/President
Service and Support
I give the vendor a high rating for supporting us during the COVID-19 crisis. We are getting good support....
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CEO/President
Functionality and Upgrades
The system does well with driving tangible outcomes. They system is pretty cost effective.
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CEO/President
Other Observations & Comments
It would be helpful if the vendor could embed the voice recognition software into CARESTREAM Vue...
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CEO/President
Technology
The system always works. It doesn't go down, and it is reliable. It has diagnostic-quality images....
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Manager
Interfacing and Integration
The solution is not really integrated with anything except Epic’s system. The integration with...
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Manager
Service and Support
Over the last few years, the vendor has focused too much on trying to do everything remotely. There...
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Director
Functionality and Upgrades
There are users of CARESTREAM Vue Motion that struggle with functionality, and those are the users...
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Director
Service and Support
When we need support, the vendor is very helpful. The system isn't specifically related to COVID-19,...
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Director
Other Observations & Comments
I am not nickel-and-dimed, but we have had some issues with billing, but that is more related to our...
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Director
Implementation and Training
Our training was short and sweet. When the vendor did the setup, they had someone on-site to train....
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Director
Functionality and Upgrades
The involvement from project managers is great and is the reason I would rate the vendor high for...
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Director
Service and Support
Getting the system is a good decision. The vendor is very helpful and supportive. We have been very...
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Manager
Functionality and Upgrades
In terms of product quality and upgrades, Carestream has some room for growth.
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Manager
Technology
Carestream's product is an HTML5 application, so it rolls into our EMR and other services that we...
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Manager
Future Outlook
The only thing that I would like to see is the ability to have a little more versatility with the...
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Director
Other Observations & Comments
There are a lot of tools that some of our referring physicians aren’t interested in. That is not...
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Director
Functionality and Upgrades
We are looking for four-on-one viewing remotely on the zero-footprint client, and that is not...
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