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Vue Motion (Carestream)
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
Commentary Summary
User Commentary
Analyst/Coordinator
Vue Motion is a reference for our providers. We have a link in our EHR. I like Vue Motion’s ease of...
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Analyst/Coordinator
Philips didn't go out of their way to drive the adoption of enterprise imaging or make the system...
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Analyst/Coordinator
Vue Motion allows the patients to be taken care of effectively. And in turn, that drives revenue.
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Director
When the vendor was Carestream, I never really had any trouble. They always did a really good job....
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Director
We implemented an upgrade during the pandemic, so of course, nobody could come on-site. I can’t...
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Director
Vue Motion is just a thin client that allows us to view images. The vendor does provide support for...
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Director
We have run into some issues. For example, when we send images to the PACS, it has trouble...
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Director
Vue Motion is Philips’ web portal. It is a tool that we can push images to. If a doctor is on call...
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Director
We don’t have a lot of people using Vue Motion. Our staff can pull up x-rays and things inside our...
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Director
The adoption for Vue Motion hasn’t been there. We have talked with Philips about that, and they...
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Director
Vue Motion is part of our PACS package. It isn't something that we would take away unless we were...
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Manager
Vue Motion is a very good zero-footprint viewer. We are pretty happy with that. The system is very...
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Manager
The vendor hasn't really been active lately, especially because we are moving away from them. There...
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Manager
Since the Carestream-Philips change, we have seen no ROI gain or loss. The solution works fine. It...
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Manager
Vue Motion was set up for us by the vendor's help desk. The help desk people set it up and built us...
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Manager
When we got Vue Motion, it was such a significant change for our organization. The zero-footprint...
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Manager
We have Vue Motion integrated into our EMR through an API. Any of the clinical staff members can be...
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Manager
For our radiologists, Vue Motion is fine. The viewer is somewhat polished, but there are some...
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Manager
If we escalate to people that are higher up, they tell us they will look into things, but we asked...
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Manager
There are at least 100 different things that I have mentioned to the support people that really...
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Director
I have been really pleased with Philips; it is fairly easy to use in terms of everything we do with...
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Manager
The solution is really easy to use. It runs on any browser. I have used it a lot to share images....
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Manager
I know what the system can do, but if I find something in the system that I don't know, then I can...
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Manager
The vendor is trying to stop burning disks, so it has been difficult for us to get digital hearings...
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VP/Other Executive
The vendor is as involved as we want them to be. If we want them to be involved in something, we...
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VP/Other Executive
We have seen an ROI from the system. It integrates with our EHR and easily delivers images to our...
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VP/Other Executive
We have had the system for so long that we haven’t really needed any ongoing training. Everyone...
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VP/Other Executive
The system is meeting all of our needs in ways that other solutions cannot. We feel like we are...
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VP/Other Executive
In terms of getting overall work done, the system has been reliable for years. It is integrated with...
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VP/Other Executive
When we are taking care of patients, the most important characteristic to have in a system is...
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VP/Other Executive
The product got bought out, and now the dust is settling. A lot of people are being converted to the...
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VP/Other Executive
Philips needs to preserve Carestream's role as much as possible in making decisions about product...
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Manager
Vue Motion is lightweight, and we can view images anywhere. We don't have to install any high-end...
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Manager
There are specific tools needed for viewing the different ologies. I would like to see the vendor do...
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Manager
We like that Vue Motion is accessible through a lot of platforms that we have, whether they be...
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CEO/President
The system has been very successful for us. Users can look at images on their phone, iPad, PC, or...
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CEO/President
The system was acquired by Philips. There have been a lot of organizational changes. I don’t know...
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CEO/President
I don’t want much more complexity in the system. It is fairly simple. The only thing that would be...
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CEO/President
We have seen a huge ROI from this product. We invested in the system a long time ago, and our...
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Director
It is easy to operate the system and work our way through it. We can access anything on the left...
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Manager
The product is very easy for end users to use. I have go-to people at Philips. If we need support,...
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Director
Our one salesperson is pretty open to the ideas that I propose. If there is anything I want to be...
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Director
When we search for patients on the home page, it just lists their most recent exams. If there were a...
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Director
Vue Motion is fast. When the vendor first rolled it out, it was a little sluggish, but now the speed...
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Director
Philips certainly should spend time with physicians to see whether there is anything they would like...
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Analyst/Coordinator
I liked Vue Motion better when it was owned by Carestream instead of Philips. Philips makes the...
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Analyst/Coordinator
Vue Motion does everything the vendor said it would do. I occasionally get emails saying that the...
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Manager
I am very impressed with the vendor's after-hours and weekend support. It is all based in the US....
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Manager
There was a whole discussion on different things we could and couldn't do and how that would change...
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Manager
We wish the system had a couple of additional features, but it is the same program that we are used...
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Manager
Since implementing the system, we haven't spent a lot of time talking about it. That is probably...
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Manager
Having this system has reduced the support cost for the PACS. Vue Motion is a zero-footprint...
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Manager
We aren't sure whether this product is part of our long-term plans because of the merger with...
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Manager
We definitely got what we paid for. We rarely have any downtime. Everything works as the vendor told...
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Manager
I like the product a lot. It is really easy to use and navigate. I am pretty technical, so whenever...
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Manager
I don’t know whether we are keeping Vue Motion. I don’t know what has changed since Philips bought...
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Manager
When we upgraded to the version we are on now, it was awesome. We had access on-site. The people...
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Manager
The product has a zero-footprint viewer that works in a browser. We can share studies with anybody...
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Manager
The product quality is really good, but the upgrades aren’t free. I had a hard time originally...
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Manager
The hospital is constantly buying new facilities. We are expanding and adding modalities. We can get...
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Manager
The vendor has been pretty good about driving outcomes. The hospital has been trying to phase out...
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Director
Philips is good at helping to lay things out for project planning. When we do upgrades, Philips...
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Director
Vue Motion is easy to teach and use. We load up images for all of our frontline clinic providers....
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Manager
Philips has played a strategic role. That is a cost-saving measure because it was cheaper to roll...
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Manager
Philips has always seemed pretty good about doing training. They do a train-the-trainer model.
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Manager
I would like to see Philips invest a little bit more in the stability of their product and to...
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Manager
Philips' support used to be really good, but since they were bought out, it has gone downhill. It is...
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Manager
We have had a lot of phone calls with Philips' senior leadership about our issues. They are engaged,...
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