Home chevron icon Imaging Systems chevron icon Imaging Software chevron icon Universal Viewer (Imaging)

Vue Motion (Carestream)
Filtered view: All

Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Service and Support

We have been struggling with a particular issue in the system. It has been difficult for us to get...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We don't receive much communication about our Philips products unless something is really wrong. For...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Vue Motion is very user friendly. It works well for us, for referring physicians, and for the...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Phillips has a remote monitoring system that is in place, and we do get alerts if they catch...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sales and Contracting

The only thing that has been negative with the vendor is that there is always a question about the...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Vue Motion is integrated into pretty much everything that I do. The product works as advertised.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Philips has two different ways for us to contact the support team. They have a web-based version...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Every time Philips has any changes, they follow through with them. When Philips starts looking into...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

I like Vue Motion quite a bit. It will literally run anywhere on a webpage. We can share studies...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

In a couple of years, Philips is going to have a database for administrative tools, and I think they...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Philips does proactive monitoring on all the servers, and they innovate tables and things like that.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Philips assigned us a main tech contact, and we reach out to them and our sales representative if we...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The Vue Motion web platform was the biggest wave maker for us and still is today. Everybody likes...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I have not heard a single person have any complaints or negative comments about Vue Motion. The...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

When users click on a patient's chart in our EHR and see that the patient has a CT, they can click...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

We love the product. However, the vendor isn't good at providing support or resolutions. We still...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Our people love the product for its simple reports and templates. Vue Motion is great. We have done...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We have had issues with the solution's voice recognition abilities. We hope that the vendor will be...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Philips' support has improved lately, but the vendor's organization is so big that there is no way...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

When we do an upgrade, Philips gives us training. When we get the training, it is good, but they...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Vue Motion is easy to use. It has great speech recognition, and it is a great learning product. We...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We have a reporting tool in the system, but it is not user friendly. It would be a great tool if it...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

Vue Motion is easy to use in setting up the folding and ingesting of data. There needs to be more...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

There isn't really any training for the system, but it doesn't take much to train someone to use Vue...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Vue Motion has been a really good viewer for us for both radiology and cardiology. We could use the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The support from Philips is really slow to the point where it is unacceptable. We recently went down...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Vue Motion is really easy to use from a referential standpoint, and it integrates well with our...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We use Vue Motion with Vue PACS, so I can't speak to using Vue Motion with other solutions, but it...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

From the implementation to the go-live to the everyday support, Philips has been a great partner and...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

The jury is still out on Philips buying Carestream. We really liked Carestream and had been with...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The vendor's support has always been good. Anytime we call, we get a quick response. The support...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Philips has played a strategic role in driving adoption. The system is an easy platform for the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

I don’t deal with any of the executives, but when I email the vendor, they take forever to answer....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

There are some controls in Vue Motion that are very nice considering that it is zero footprint and...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

There are quirks in the system that there are no fixes for. We can only view one screen at a time....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We have had a lot of turnover for our physicians, and having consistency across campus using Vue...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

It is easy to train providers and users on Vue Motion. It has simple, intuitive tools that function...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

Vue Motion’s cost was substantially less than our previous product's cost. The annual fee was lower,...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

Vue Motion is functional, but we had a difficult pivot from our previous solution to Vue Motion. We...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

There are some really cool aspects of Vue Motion in terms of hyperlinks. With the system's...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The more sophisticated user doesn’t like Vue Motion. Specialized surgeons really need advanced...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The problem with Vue Motion is the dictation system. We went with it because it was bundled with the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

The reporting product has some integration issues with the PACS that are slowing down the whole Vue...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

When we first pivoted to Vue Motion, Philips was very responsive, and they worked hard, but problems...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Basically any study that is sent to a Philips product will get reviewed or shared through Vue...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

In terms of the system's GUI interfaces, its diagnostic viewer is really geared toward tech people....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

When I call in tickets or email the vendor's people, I always receive prompt responses and...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

I always receive really good engagement from the vendor's techs and engineers. For example, we had...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Sales and Contracting

During the transition from Carestream to Philips, we had some things in our original contract that...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

There is no issue with proprietary information; we can make it available for everyone. All of our...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product pretty much has the functionality that we need. We are not hearing from our clinicians...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Progress in Enterprise Imaging
07 February 20    |   Monique Rasband
I always say that I would love for the need of the enterprise imaging report to go away. That would mean that both providers and vendors are in a good spot and patients have easy access to all their i
Article
KLAS article icon
The Map to Enterprise Imaging Success
25 April 18    |   Adam Gale
Traditionally, imaging strategy has been handled at the department level. This has left many organizations with deeply siloed EI plans.
Article
KLAS article icon
The Keystone Summit on Enterprise Imaging
08 August 17    |   Morgan Bergstrom
When great events occur, there are three types of persons manifested: First, the one who doesn’t realize that anything great is happening; second, the one who realizes something is going on but doesn’
Article
KLAS article icon
The Pioneers of Enterprise Imaging
03 August 17    |   Adam Gale
Part of moving enterprise imaging to the forefront of HIT will involve pulling it out of radiology. Our best chances at success will come when providers in the specialties that use images (dermatology



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​