Vue Motion (Carestream)
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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Analyst/Coordinator

There isn't really any training for the system, but it doesn't take much to train someone to use Vue...

May 2022
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Director

Vue Motion has been a really good viewer for us for both radiology and cardiology. We could use the...

May 2022
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Director

The support from Philips is really slow to the point where it is unacceptable. We recently went down...

May 2022
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Director

Vue Motion is really easy to use from a referential standpoint, and it integrates well with our...

May 2022
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Director

We use Vue Motion with Vue PACS, so I can't speak to using Vue Motion with other solutions, but it...

May 2022
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Manager

From the implementation to the go-live to the everyday support, Philips has been a great partner and...

Apr 2022
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Manager

The jury is still out on Philips buying Carestream. We really liked Carestream and had been with...

Mar 2022
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Manager

The vendor's support has always been good. Anytime we call, we get a quick response. The support...

Mar 2022
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Director

Philips has played a strategic role in driving adoption. The system is an easy platform for the...

Mar 2022
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Director

I don’t deal with any of the executives, but when I email the vendor, they take forever to answer....

Mar 2022
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Manager

There are some controls in Vue Motion that are very nice considering that it is zero footprint and...

Jan 2022
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Manager

There are quirks in the system that there are no fixes for. We can only view one screen at a time....

Jan 2022
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Director

We have had a lot of turnover for our physicians, and having consistency across campus using Vue...

Jan 2022
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Director

It is easy to train providers and users on Vue Motion. It has simple, intuitive tools that function...

Jan 2022
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VP/Other Executive

Vue Motion’s cost was substantially less than our previous product's cost. The annual fee was lower,...

Jan 2022
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VP/Other Executive

Vue Motion is functional, but we had a difficult pivot from our previous solution to Vue Motion. We...

Jan 2022
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VP/Other Executive

There are some really cool aspects of Vue Motion in terms of hyperlinks. With the system's...

Jan 2022
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VP/Other Executive

The more sophisticated user doesn’t like Vue Motion. Specialized surgeons really need advanced...

Jan 2022
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VP/Other Executive

The problem with Vue Motion is the dictation system. We went with it because it was bundled with the...

Jan 2022
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VP/Other Executive

The reporting product has some integration issues with the PACS that are slowing down the whole Vue...

Jan 2022
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VP/Other Executive

When we first pivoted to Vue Motion, Philips was very responsive, and they worked hard, but problems...

Jan 2022
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Manager

Basically any study that is sent to a Philips product will get reviewed or shared through Vue...

Jan 2022
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Manager

In terms of the system's GUI interfaces, its diagnostic viewer is really geared toward tech people....

Jan 2022
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Manager

When I call in tickets or email the vendor's people, I always receive prompt responses and...

Jan 2022
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Manager

I always receive really good engagement from the vendor's techs and engineers. For example, we had...

Jan 2022
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Analyst/Coordinator

During the transition from Carestream to Philips, we had some things in our original contract that...

Jan 2022
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Director

There is no issue with proprietary information; we can make it available for everyone. All of our...

Jan 2022
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Director

The product pretty much has the functionality that we need. We are not hearing from our clinicians...

Jan 2022
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Manager

Philips doesn’t charge for everything only because that is how our contract is built. Vue Motion is...

Nov 2021
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Analyst/Coordinator

Vue Motion is a reference for our providers. We have a link in our EHR. I like Vue Motion’s ease of...

Sep 2021
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Analyst/Coordinator

Philips didn't go out of their way to drive the adoption of enterprise imaging or make the system...

Sep 2021
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Analyst/Coordinator

Vue Motion allows the patients to be taken care of effectively. And in turn, that drives revenue.

Sep 2021
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Director

When the vendor was Carestream, I never really had any trouble. They always did a really good job....

Aug 2021
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Director

We implemented an upgrade during the pandemic, so of course, nobody could come on-site. I can’t...

Aug 2021
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Director

Vue Motion is just a thin client that allows us to view images. The vendor does provide support for...

Aug 2021
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Director

We have run into some issues. For example, when we send images to the PACS, it has trouble...

Aug 2021
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Director

Vue Motion is Philips’ web portal. It is a tool that we can push images to. If a doctor is on call...

Aug 2021
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Director

We don’t have a lot of people using Vue Motion. Our staff can pull up x-rays and things inside our...

Aug 2021
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Director

The adoption for Vue Motion hasn’t been there. We have talked with Philips about that, and they...

Aug 2021
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Director

Vue Motion is part of our PACS package. It isn't something that we would take away unless we were...

Aug 2021
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Manager

Vue Motion is a very good zero-footprint viewer. We are pretty happy with that. The system is very...

Aug 2021
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Manager

The vendor hasn't really been active lately, especially because we are moving away from them. There...

Aug 2021
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Manager

Since the Carestream-Philips change, we have seen no ROI gain or loss. The solution works fine. It...

Aug 2021
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Manager

Vue Motion was set up for us by the vendor's help desk. The help desk people set it up and built us...

Aug 2021
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Manager

When we got Vue Motion, it was such a significant change for our organization. The zero-footprint...

Jul 2021
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Manager

We have Vue Motion integrated into our EMR through an API. Any of the clinical staff members can be...

Jul 2021
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Manager

For our radiologists, Vue Motion is fine. The viewer is somewhat polished, but there are some...

Jun 2021
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Manager

If we escalate to people that are higher up, they tell us they will look into things, but we asked...

Jun 2021
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Manager

There are at least 100 different things that I have mentioned to the support people that really...

Jun 2021
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Director

I have been really pleased with Philips; it is fairly easy to use in terms of everything we do with...

Jun 2021
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Manager

The solution is really easy to use. It runs on any browser. I have used it a lot to share images....

Jun 2021
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Manager

I know what the system can do, but if I find something in the system that I don't know, then I can...

Jun 2021
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Manager

The vendor is trying to stop burning disks, so it has been difficult for us to get digital hearings...

Jun 2021
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VP/Other Executive

The vendor is as involved as we want them to be. If we want them to be involved in something, we...

Jun 2021
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VP/Other Executive

We have seen an ROI from the system. It integrates with our EHR and easily delivers images to our...

Jun 2021
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VP/Other Executive

We have had the system for so long that we haven’t really needed any ongoing training. Everyone...

Jun 2021
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VP/Other Executive

The system is meeting all of our needs in ways that other solutions cannot. We feel like we are...

Jun 2021
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VP/Other Executive

In terms of getting overall work done, the system has been reliable for years. It is integrated with...

Jun 2021
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VP/Other Executive

When we are taking care of patients, the most important characteristic to have in a system is...

Jun 2021
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VP/Other Executive

The product got bought out, and now the dust is settling. A lot of people are being converted to the...

Jun 2021
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VP/Other Executive

Philips needs to preserve Carestream's role as much as possible in making decisions about product...

Jun 2021
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Manager

Vue Motion is lightweight, and we can view images anywhere. We don't have to install any high-end...

Jun 2021
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Manager

There are specific tools needed for viewing the different ologies. I would like to see the vendor do...

Jun 2021
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