Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Universal Viewer (Imaging) on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Vue Motion (Carestream) Comments
Filtered view: All

KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Universal Viewer (Imaging) on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

It is easy to operate the system and work our way through it. We can access anything on the left...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is very easy for end users to use. I have go-to people at Philips. If we need support,...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Our one salesperson is pretty open to the ideas that I propose. If there is anything I want to be...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

When we search for patients on the home page, it just lists their most recent exams. If there were a...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Vue Motion is fast. When the vendor first rolled it out, it was a little sluggish, but now the speed...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Philips certainly should spend time with physicians to see whether there is anything they would like...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I liked Vue Motion better when it was owned by Carestream instead of Philips. Philips makes the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Vue Motion does everything the vendor said it would do. I occasionally get emails saying that the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am very impressed with the vendor's after-hours and weekend support. It is all based in the US....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There was a whole discussion on different things we could and couldn't do and how that would change...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We wish the system had a couple of additional features, but it is the same program that we are used...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Since implementing the system, we haven't spent a lot of time talking about it. That is probably...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Having this system has reduced the support cost for the PACS. Vue Motion is a zero-footprint...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We aren't sure whether this product is part of our long-term plans because of the merger with...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We definitely got what we paid for. We rarely have any downtime. Everything works as the vendor told...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like the product a lot. It is really easy to use and navigate. I am pretty technical, so whenever...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don’t know whether we are keeping Vue Motion. I don’t know what has changed since Philips bought...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we upgraded to the version we are on now, it was awesome. We had access on-site. The people...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product has a zero-footprint viewer that works in a browser. We can share studies with anybody...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product quality is really good, but the upgrades aren’t free. I had a hard time originally...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The hospital is constantly buying new facilities. We are expanding and adding modalities. We can get...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has been pretty good about driving outcomes. The hospital has been trying to phase out...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Philips is good at helping to lay things out for project planning. When we do upgrades, Philips...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Vue Motion is easy to teach and use. We load up images for all of our frontline clinic providers....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips has played a strategic role. That is a cost-saving measure because it was cheaper to roll...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips has always seemed pretty good about doing training. They do a train-the-trainer model.

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see Philips invest a little bit more in the stability of their product and to...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips' support used to be really good, but since they were bought out, it has gone downhill. It is...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had a lot of phone calls with Philips' senior leadership about our issues. They are engaged,...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

There is a mobile version of the system that allows us to quickly look at images. The app isn't...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We run all of our images through Vue Motion, so the product is the only way we see our images. We...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Vue Motion is our zero-footprint viewer. It is quick and easy for our end users to use. Vue Motion...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We don't have to copy and paste things. Vue Motion pulls images up in the viewer quickly and knows...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Vue Motion is actually really nice for the physicians. The physicians weren't really using the...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like Vue Motion to be more specific to the client, but the whole purpose of the system being...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our end users find the system easy to use, and it is more of a one-stop shop. That has contributed...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Vue Motion is a little antiquated in terms of how the interoperability works. I was kind of...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our radiologists wanted something with more features, but Vue Motion works decently. It is...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I give the vendor a high rating for supporting us during the COVID-19 crisis. We are getting good support....

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The system does well with driving tangible outcomes. They system is pretty cost effective.

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

It would be helpful if the vendor could embed the voice recognition software into CARESTREAM Vue...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The system always works. It doesn't go down, and it is reliable. It has diagnostic-quality images....

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution is not really integrated with anything except Epic’s system. The integration with...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Over the last few years, the vendor has focused too much on trying to do everything remotely. There...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

There are users of CARESTREAM Vue Motion that struggle with functionality, and those are the users...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

When we need support, the vendor is very helpful. The system isn't specifically related to COVID-19,...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I am not nickel-and-dimed, but we have had some issues with billing, but that is more related to our...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Our training was short and sweet. When the vendor did the setup, they had someone on-site to train....

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The involvement from project managers is great and is the reason I would rate the vendor high for...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Getting the system is a good decision. The vendor is very helpful and supportive. We have been very...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF