Vue Motion (Carestream) Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 5:32:14 PM and Model.EvProductId = 79449

Commentary Summary

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User Commentary

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Manager

Interfacing and Integration

We run all of our images through Vue Motion, so the product is the only way we see our images. We...

Sep 2020
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Manager

Functionality and Upgrades

Vue Motion is our zero-footprint viewer. It is quick and easy for our end users to use. Vue Motion...

Sep 2020
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Manager

Functionality and Upgrades

We don't have to copy and paste things. Vue Motion pulls images up in the viewer quickly and knows...

Sep 2020
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Manager

Functionality and Upgrades

Vue Motion is actually really nice for the physicians. The physicians weren't really using the...

Sep 2020
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Manager

Functionality and Upgrades

I would like Vue Motion to be more specific to the client, but the whole purpose of the system being...

Sep 2020
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Manager

ROI / Cost (care and feeding)

Our end users find the system easy to use, and it is more of a one-stop shop. That has contributed...

Sep 2020
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Manager

Interfacing and Integration

Vue Motion is a little antiquated in terms of how the interoperability works. I was kind of...

Sep 2020
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Manager

Functionality and Upgrades

Our radiologists wanted something with more features, but Vue Motion works decently. It is...

Sep 2020
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CEO/President

Service and Support

I give the vendor a high rating for supporting us during the COVID-19 crisis. We are getting good support....

Jun 2020
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CEO/President

Functionality and Upgrades

The system does well with driving tangible outcomes. They system is pretty cost effective.

Jun 2020
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CEO/President

Other Observations & Comments

It would be helpful if the vendor could embed the voice recognition software into CARESTREAM Vue...

Jun 2020
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CEO/President

Technology

The system always works. It doesn't go down, and it is reliable. It has diagnostic-quality images....

Jun 2020
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Manager

Interfacing and Integration

The solution is not really integrated with anything except Epic’s system. The integration with...

Jun 2020
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Manager

Service and Support

Over the last few years, the vendor has focused too much on trying to do everything remotely. There...

Jun 2020
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Director

Functionality and Upgrades

There are users of CARESTREAM Vue Motion that struggle with functionality, and those are the users...

Jun 2020
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Director

Service and Support

When we need support, the vendor is very helpful. The system isn't specifically related to COVID-19,...

Jun 2020
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Director

Other Observations & Comments

I am not nickel-and-dimed, but we have had some issues with billing, but that is more related to our...

Jun 2020
 Helpful

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Director

Implementation and Training

Our training was short and sweet. When the vendor did the setup, they had someone on-site to train....

Jun 2020
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Director

Functionality and Upgrades

The involvement from project managers is great and is the reason I would rate the vendor high for...

Jun 2020
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Director

Service and Support

Getting the system is a good decision. The vendor is very helpful and supportive. We have been very...

Jun 2020
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Manager

Functionality and Upgrades

In terms of product quality and upgrades, Carestream has some room for growth.

May 2020
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Manager

Technology

Carestream's product is an HTML5 application, so it rolls into our EMR and other services that we...

May 2020
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Manager

Future Outlook

The only thing that I would like to see is the ability to have a little more versatility with the...

Apr 2020
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Director

Other Observations & Comments

There are a lot of tools that some of our referring physicians aren’t interested in. That is not...

Apr 2020
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Director

Functionality and Upgrades

We are looking for four-on-one viewing remotely on the zero-footprint client, and that is not...

Apr 2020
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Director

Other Observations & Comments

I like all the tools we can use to manipulate images. But when something is labeled right, that...

Nov 2019
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Director

Implementation and Training

I would advise people to ask the vendor for more training with the implementation and to be a little...

Nov 2019
 Helpful

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Director

Service and Support

I had some issues with the phone and web support recently, and that is why I rated Carestream a...

Nov 2019
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Director

Functionality and Upgrades

There were a few hiccups during the integration, though I would still rate the product highly. For...

Nov 2019
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Manager

ROI / Cost (care and feeding)

I have worked with a lot of different vendors. I think vendors are all the same, but I don't feel...

Nov 2019
 Helpful

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Manager

Service and Support

Carestream has online support, so we can enter tickets online. Those tickets get assigned to the...

Nov 2019
 Helpful

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Manager

Interfacing and Integration

The system integrates extremely well with our EMR. Every exam that is done in radiology or other...

Nov 2019
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Manager

Functionality and Upgrades

There are a lot of things that I like about CARESTREAM Vue Motion. It has a small footprint, and it...

Nov 2019
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Manager

Service and Support

We have had tickets open for over a year without resolutions. Carestream does not have critical...

Nov 2019
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Manager

Functionality and Upgrades

I don't use the software very much. I do like the fact that doctors can log in to it, and if they...

Nov 2019
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Manager

Functionality and Upgrades

I would like to see customizable filters with the system. Currently, we can select a date, but that...

Nov 2019
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Director

Future Outlook

I hope that my future satisfaction with CARESTREAM Vue Motion will still be high because the system...

Oct 2019
 Helpful

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Director

Service and Support

Since we installed CARESTREAM Vue Motion, the support has been reasonably strong, and we like that....

Oct 2019
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Manager

Future Outlook

We didn’t get trained on the system, but there was no need for us to get trained. The system is a...

Oct 2019
 Helpful

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Manager

Functionality and Upgrades

Tracking in the system could be better. When we are scrolling through images on one view, we see the...

Oct 2019
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Manager

Relationship

We have a long-standing relationship with Carestream, and I am very sad that we are leaving them. We...

Oct 2019
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Physician

Functionality and Upgrades

Carestream Vue Motion is very fast and easy to use; the layout is intelligent and intuitive. The...

Aug 2019
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Physician

Other Observations & Comments

I am not sure that there are any improvements that could be made to Carestream Vue Motion. Nothing...

Aug 2019
 Helpful

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Manager

ROI / Cost (care and feeding)

We occasionally feel nickel-and-dimed by Carestream. When our support contract is up, there will be...

Aug 2019
 Helpful

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Manager

Implementation and Training

The installation of CARESTREAM Vue Motion is kind of difficult. The system runs off of Internet...

Aug 2019
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Manager

Lessons Learned

We acquired a bunch of orthopedists, and some of them loved CARESTREAM Vue Motion's ease of use, and...

May 2019
 Helpful

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Manager

Service and Support

The ongoing support is amazing. We have an assigned person who handles everything. That person gets...

May 2019
 Helpful

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Manager

Functionality and Upgrades

When we upgraded, Carestream was here on the ground for a few weeks. We told our people to inundate...

May 2019
 Helpful

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Manager

Functionality and Upgrades

If patients have an account in our patient engagement system, they can pull up all of their images...

May 2019
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Manager

Service and Support

We had one issue that was urgent. When we called for help, our support person brought in the dream...

May 2019
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Manager

Functionality and Upgrades

Oftentimes, we have to send patients to another facility, so images are inevitably left behind....

May 2019
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Director

Other Observations & Comments

I haven’t seen any proactivity from Carestream, but we haven’t seen many issues either.

May 2019
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Director

Implementation and Training

The system is very user friendly. Providers can access it through a mobile device, but not many of...

May 2019
 Helpful

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Director

Implementation and Training

End users can easily start using the system. I just have to spend a little bit of time showing them...

May 2019
 Helpful

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Director

Service and Support

We have fantastic support. The vendor has a team ready and waiting when we call.

May 2019
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CIO

Service and Support

Carestream is really good at spotting problems before we know about problems.

May 2019
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CIO

Other Observations & Comments

Carestream’s system is not cheap, but having the system is critical for us.

May 2019
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CIO

Technology

CARESTREAM Vue Motion is good, but a clinical-level quality of use is not guaranteed. We can get the...

May 2019
 Helpful

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Director

Future Outlook

I won’t have the Carestream system in a year from now. I have nothing good to say about Carestream....

Apr 2019
 Helpful

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Director

Functionality and Upgrades

There is no difference between the Carestream system and any other Quick Launch program from any...

Apr 2019
 Helpful

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Manager

Functionality and Upgrades

I like that CARESTREAM Vue Motion is easy to use and user friendly. I normally don’t have any issues...

Apr 2019
 Helpful

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Manager

Functionality and Upgrades

The workflow in CARESTREAM Vue Motion is pretty good for radiologists. The right-click menus and...

Apr 2019
 Helpful

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Manager

Functionality and Upgrades

The only thing that I would like improved is that none of the buttons have names underneath them,...

Apr 2019
 Helpful

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Manager

Functionality and Upgrades

CARESTREAM Vue Motion was very helpful to me when I went through my changeover.

Apr 2019
 Helpful

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Manager

Functionality and Upgrades

I am very satisfied with CARESTREAM Vue Motion. I wouldn’t want to change it at all. I am happy. It...

Apr 2019
 Helpful

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CEO/President

Functionality and Upgrades

I am extremely happy with CARESTREAM Vue Motion, and we use it for everything. It works as we built...

Apr 2019
 Helpful

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VP/Other Executive

Technology

I really like that CARESTREAM Vue Motion allows us to view an image on virtually any device,...

Apr 2019
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VP/Other Executive

Functionality and Upgrades

Carestream's system doesn’t do a great job with columns, but we have the ability to view,...

Apr 2019
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VP/Other Executive

Service and Support

Carestream has been pretty responsive.

Apr 2019
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VP/Other Executive

Functionality and Upgrades

One thing that is annoying is that CARESTREAM Vue Motion doesn't have a robust report writer...

Apr 2019
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VP/Other Executive

Lessons Learned

CARESTREAM Vue Motion uses its own native dictation system, and that is actually kind of cool....

Apr 2019
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VP/Other Executive

Service and Support

CARESTREAM Vue Motion is idiot proof, and Carestream is very responsive. We have no complaints about...

Apr 2019
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VP/Other Executive

Functionality and Upgrades

Carestream is slow to get their updates.

Apr 2019
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VP/Other Executive

Functionality and Upgrades

CARESTREAM Vue Motion is very browser and platform agnostic. I use the system on my iPad and on all...

Apr 2019
 Helpful

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VP/Other Executive

Future Outlook

CARESTREAM Vue Motion has some trouble lining up columns in the search tables. We actually have to...

Apr 2019
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VP/Other Executive

Other Observations & Comments

We have a support contract with Carestream. Carestream is very proud to show us how many dollars and...

Apr 2019
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VP/Other Executive

Functionality and Upgrades

Carestream keeps their promises. We have been pretty happy with CARESTREAM Vue Motion; all of our...

Apr 2019
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Director

Interfacing and Integration

We have had integration issues with Carestream unless the integration is between Carestream to...

Mar 2019
 Helpful

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Director

Future Outlook

We are moving away from Carestream and going to another vendor. We are in the process of that now....

Mar 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

CARESTREAM Vue Motion is getting there. A lot of physicians like the fact that they don't have to...

Nov 2018
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Analyst/Coordinator

ROI / Cost (care and feeding)

A few years ago, we had a talk with Carestream about being charged for every little thing. They have...

Nov 2018
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Director

Implementation and Training

We had a major upgrade a couple of years ago that went really well even though it was a full data...

Sep 2018
 Helpful

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Director

Service and Support

Carestream’s support is excellent. I have been working with the same people for many years. There is...

Sep 2018
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Director

Interfacing and Integration

The system is embedded in o