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Vue Motion (Carestream)
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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Analyst/Coordinator

Vue Motion is a reference for our providers. We have a link in our EHR. I like Vue Motion’s ease of...

Sep 2021
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(0)
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Analyst/Coordinator

Philips didn't go out of their way to drive the adoption of enterprise imaging or make the system...

Sep 2021
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(0)
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Analyst/Coordinator

Vue Motion allows the patients to be taken care of effectively. And in turn, that drives revenue.

Sep 2021
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(0)
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Director

When the vendor was Carestream, I never really had any trouble. They always did a really good job....

Aug 2021
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(0)
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Director

We implemented an upgrade during the pandemic, so of course, nobody could come on-site. I can’t...

Aug 2021
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(0)
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Director

Vue Motion is just a thin client that allows us to view images. The vendor does provide support for...

Aug 2021
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(0)
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Director

We have run into some issues. For example, when we send images to the PACS, it has trouble...

Aug 2021
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(0)
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Director

Vue Motion is Philips’ web portal. It is a tool that we can push images to. If a doctor is on call...

Aug 2021
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(0)
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Director

We don’t have a lot of people using Vue Motion. Our staff can pull up x-rays and things inside our...

Aug 2021
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(0)
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Director

The adoption for Vue Motion hasn’t been there. We have talked with Philips about that, and they...

Aug 2021
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(0)
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Director

Vue Motion is part of our PACS package. It isn't something that we would take away unless we were...

Aug 2021
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(0)
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Manager

Vue Motion is a very good zero-footprint viewer. We are pretty happy with that. The system is very...

Aug 2021
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(0)
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Manager

The vendor hasn't really been active lately, especially because we are moving away from them. There...

Aug 2021
||
(0)
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Manager

Since the Carestream-Philips change, we have seen no ROI gain or loss. The solution works fine. It...

Aug 2021
||
(0)
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Manager

Vue Motion was set up for us by the vendor's help desk. The help desk people set it up and built us...

Aug 2021
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(0)
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Manager

When we got Vue Motion, it was such a significant change for our organization. The zero-footprint...

Jul 2021
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(0)
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Manager

We have Vue Motion integrated into our EMR through an API. Any of the clinical staff members can be...

Jul 2021
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(0)
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Manager

For our radiologists, Vue Motion is fine. The viewer is somewhat polished, but there are some...

Jun 2021
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(0)
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Manager

If we escalate to people that are higher up, they tell us they will look into things, but we asked...

Jun 2021
||
(0)
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Manager

There are at least 100 different things that I have mentioned to the support people that really...

Jun 2021
||
(0)
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Director

I have been really pleased with Philips; it is fairly easy to use in terms of everything we do with...

Jun 2021
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(0)
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Manager

The solution is really easy to use. It runs on any browser. I have used it a lot to share images....

Jun 2021
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(0)
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Manager

I know what the system can do, but if I find something in the system that I don't know, then I can...

Jun 2021
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(0)
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Manager

The vendor is trying to stop burning disks, so it has been difficult for us to get digital hearings...

Jun 2021
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(0)
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VP/Other Executive

The vendor is as involved as we want them to be. If we want them to be involved in something, we...

Jun 2021
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(0)
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VP/Other Executive

We have seen an ROI from the system. It integrates with our EHR and easily delivers images to our...

Jun 2021
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(0)
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VP/Other Executive

We have had the system for so long that we haven’t really needed any ongoing training. Everyone...

Jun 2021
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(0)
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VP/Other Executive

The system is meeting all of our needs in ways that other solutions cannot. We feel like we are...

Jun 2021
||
(0)
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VP/Other Executive

In terms of getting overall work done, the system has been reliable for years. It is integrated with...

Jun 2021
||
(0)
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VP/Other Executive

When we are taking care of patients, the most important characteristic to have in a system is...

Jun 2021
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(0)
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VP/Other Executive

The product got bought out, and now the dust is settling. A lot of people are being converted to the...

Jun 2021
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(0)
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VP/Other Executive

Philips needs to preserve Carestream's role as much as possible in making decisions about product...

Jun 2021
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(0)
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Manager

Vue Motion is lightweight, and we can view images anywhere. We don't have to install any high-end...

Jun 2021
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(0)
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Manager

There are specific tools needed for viewing the different ologies. I would like to see the vendor do...

Jun 2021
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(0)
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Manager

We like that Vue Motion is accessible through a lot of platforms that we have, whether they be...

May 2021
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(0)
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CEO/President

The system has been very successful for us. Users can look at images on their phone, iPad, PC, or...

May 2021
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(0)
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CEO/President

The system was acquired by Philips. There have been a lot of organizational changes. I don’t know...

May 2021
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(0)
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CEO/President

I don’t want much more complexity in the system. It is fairly simple. The only thing that would be...

May 2021
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(0)
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CEO/President

We have seen a huge ROI from this product. We invested in the system a long time ago, and our...

May 2021
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(0)
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Director

It is easy to operate the system and work our way through it. We can access anything on the left...

Apr 2021
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(0)
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Manager

The product is very easy for end users to use. I have go-to people at Philips. If we need support,...

Feb 2021
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(0)
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Director

Our one salesperson is pretty open to the ideas that I propose. If there is anything I want to be...

Feb 2021
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(0)
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Director

When we search for patients on the home page, it just lists their most recent exams. If there were a...

Feb 2021
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(0)
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Director

Vue Motion is fast. When the vendor first rolled it out, it was a little sluggish, but now the speed...

Jan 2021
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(0)
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Director

Philips certainly should spend time with physicians to see whether there is anything they would like...

Jan 2021
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(0)
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Analyst/Coordinator

I liked Vue Motion better when it was owned by Carestream instead of Philips. Philips makes the...

Nov 2020
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(0)
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Analyst/Coordinator

Vue Motion does everything the vendor said it would do. I occasionally get emails saying that the...

Nov 2020
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(0)
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Manager

I am very impressed with the vendor's after-hours and weekend support. It is all based in the US....

Nov 2020
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(0)
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Manager

There was a whole discussion on different things we could and couldn't do and how that would change...

Nov 2020
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(0)
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Manager

We wish the system had a couple of additional features, but it is the same program that we are used...

Nov 2020
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(0)
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Manager

Since implementing the system, we haven't spent a lot of time talking about it. That is probably...

Nov 2020
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(0)
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Manager

Having this system has reduced the support cost for the PACS. Vue Motion is a zero-footprint...

Nov 2020
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(0)
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Manager

We aren't sure whether this product is part of our long-term plans because of the merger with...

Nov 2020
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(0)
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Manager

We definitely got what we paid for. We rarely have any downtime. Everything works as the vendor told...

Nov 2020
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(0)
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Manager

I like the product a lot. It is really easy to use and navigate. I am pretty technical, so whenever...

Nov 2020
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(0)
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Manager

I don’t know whether we are keeping Vue Motion. I don’t know what has changed since Philips bought...

Nov 2020
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(0)
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Manager

When we upgraded to the version we are on now, it was awesome. We had access on-site. The people...

Nov 2020
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(0)
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Manager

The product has a zero-footprint viewer that works in a browser. We can share studies with anybody...

Nov 2020
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(0)
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Manager

The product quality is really good, but the upgrades aren’t free. I had a hard time originally...

Nov 2020
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(0)
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Manager

The hospital is constantly buying new facilities. We are expanding and adding modalities. We can get...

Nov 2020
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(0)
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Manager

The vendor has been pretty good about driving outcomes. The hospital has been trying to phase out...

Nov 2020
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(0)
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Director

Philips is good at helping to lay things out for project planning. When we do upgrades, Philips...

Nov 2020
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(0)
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Director

Vue Motion is easy to teach and use. We load up images for all of our frontline clinic providers....

Nov 2020
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(0)
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Manager

Philips has played a strategic role. That is a cost-saving measure because it was cheaper to roll...

Oct 2020
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(0)
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Manager

Philips has always seemed pretty good about doing training. They do a train-the-trainer model.

Oct 2020
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(0)
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Manager

I would like to see Philips invest a little bit more in the stability of their product and to...

Oct 2020
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(0)
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Manager

Philips' support used to be really good, but since they were bought out, it has gone downhill. It is...

Oct 2020
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(0)
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Manager

We have had a lot of phone calls with Philips' senior leadership about our issues. They are engaged,...

Oct 2020
||
(0)
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