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Vue Motion (Carestream) Comments
Subject Expert
Commentary Summary
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User Commentary
Manager
Interfacing and Integration
We run all of our images through Vue Motion, so the product is the only way we see our images. We...
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Manager
Functionality and Upgrades
Vue Motion is our zero-footprint viewer. It is quick and easy for our end users to use. Vue Motion...
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Manager
Functionality and Upgrades
We don't have to copy and paste things. Vue Motion pulls images up in the viewer quickly and knows...
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Manager
Functionality and Upgrades
Vue Motion is actually really nice for the physicians. The physicians weren't really using the...
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Manager
Functionality and Upgrades
I would like Vue Motion to be more specific to the client, but the whole purpose of the system being...
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Manager
ROI / Cost (care and feeding)
Our end users find the system easy to use, and it is more of a one-stop shop. That has contributed...
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Manager
Interfacing and Integration
Vue Motion is a little antiquated in terms of how the interoperability works. I was kind of...
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Manager
Functionality and Upgrades
Our radiologists wanted something with more features, but Vue Motion works decently. It is...
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CEO/President
Service and Support
I give the vendor a high rating for supporting us during the COVID-19 crisis. We are getting good support....
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CEO/President
Functionality and Upgrades
The system does well with driving tangible outcomes. They system is pretty cost effective.
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CEO/President
Other Observations & Comments
It would be helpful if the vendor could embed the voice recognition software into CARESTREAM Vue...
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CEO/President
Technology
The system always works. It doesn't go down, and it is reliable. It has diagnostic-quality images....
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Manager
Interfacing and Integration
The solution is not really integrated with anything except Epic’s system. The integration with...
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Manager
Service and Support
Over the last few years, the vendor has focused too much on trying to do everything remotely. There...
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Director
Functionality and Upgrades
There are users of CARESTREAM Vue Motion that struggle with functionality, and those are the users...
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Director
Service and Support
When we need support, the vendor is very helpful. The system isn't specifically related to COVID-19,...
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Director
Other Observations & Comments
I am not nickel-and-dimed, but we have had some issues with billing, but that is more related to our...
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Director
Implementation and Training
Our training was short and sweet. When the vendor did the setup, they had someone on-site to train....
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Director
Functionality and Upgrades
The involvement from project managers is great and is the reason I would rate the vendor high for...
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Director
Service and Support
Getting the system is a good decision. The vendor is very helpful and supportive. We have been very...
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Manager
Functionality and Upgrades
In terms of product quality and upgrades, Carestream has some room for growth.
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Manager
Technology
Carestream's product is an HTML5 application, so it rolls into our EMR and other services that we...
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Manager
Future Outlook
The only thing that I would like to see is the ability to have a little more versatility with the...
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Director
Other Observations & Comments
There are a lot of tools that some of our referring physicians aren’t interested in. That is not...
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Director
Functionality and Upgrades
We are looking for four-on-one viewing remotely on the zero-footprint client, and that is not...
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Director
Other Observations & Comments
I like all the tools we can use to manipulate images. But when something is labeled right, that...
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Director
Implementation and Training
I would advise people to ask the vendor for more training with the implementation and to be a little...
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Director
Service and Support
I had some issues with the phone and web support recently, and that is why I rated Carestream a...
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Director
Functionality and Upgrades
There were a few hiccups during the integration, though I would still rate the product highly. For...
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Manager
ROI / Cost (care and feeding)
I have worked with a lot of different vendors. I think vendors are all the same, but I don't feel...
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Manager
Service and Support
Carestream has online support, so we can enter tickets online. Those tickets get assigned to the...
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Manager
Interfacing and Integration
The system integrates extremely well with our EMR. Every exam that is done in radiology or other...
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Manager
Functionality and Upgrades
There are a lot of things that I like about CARESTREAM Vue Motion. It has a small footprint, and it...
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Manager
Service and Support
We have had tickets open for over a year without resolutions. Carestream does not have critical...
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Manager
Functionality and Upgrades
I don't use the software very much. I do like the fact that doctors can log in to it, and if they...
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Manager
Functionality and Upgrades
I would like to see customizable filters with the system. Currently, we can select a date, but that...
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Director
Future Outlook
I hope that my future satisfaction with CARESTREAM Vue Motion will still be high because the system...
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Director
Service and Support
Since we installed CARESTREAM Vue Motion, the support has been reasonably strong, and we like that....
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Manager
Future Outlook
We didn’t get trained on the system, but there was no need for us to get trained. The system is a...
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Manager
Functionality and Upgrades
Tracking in the system could be better. When we are scrolling through images on one view, we see the...
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Manager
Relationship
We have a long-standing relationship with Carestream, and I am very sad that we are leaving them. We...
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Physician
Functionality and Upgrades
Carestream Vue Motion is very fast and easy to use; the layout is intelligent and intuitive. The...
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Physician
Other Observations & Comments
I am not sure that there are any improvements that could be made to Carestream Vue Motion. Nothing...
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Manager
ROI / Cost (care and feeding)
We occasionally feel nickel-and-dimed by Carestream. When our support contract is up, there will be...
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Manager
Implementation and Training
The installation of CARESTREAM Vue Motion is kind of difficult. The system runs off of Internet...
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Manager
Lessons Learned
We acquired a bunch of orthopedists, and some of them loved CARESTREAM Vue Motion's ease of use, and...
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Manager
Service and Support
The ongoing support is amazing. We have an assigned person who handles everything. That person gets...
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Manager
Functionality and Upgrades
When we upgraded, Carestream was here on the ground for a few weeks. We told our people to inundate...
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Manager
Functionality and Upgrades
If patients have an account in our patient engagement system, they can pull up all of their images...
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Manager
Service and Support
We had one issue that was urgent. When we called for help, our support person brought in the dream...
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Manager
Functionality and Upgrades
Oftentimes, we have to send patients to another facility, so images are inevitably left behind....
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Director
Other Observations & Comments
I haven’t seen any proactivity from Carestream, but we haven’t seen many issues either.
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Director
Implementation and Training
The system is very user friendly. Providers can access it through a mobile device, but not many of...
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Director
Implementation and Training
End users can easily start using the system. I just have to spend a little bit of time showing them...
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Director
Service and Support
We have fantastic support. The vendor has a team ready and waiting when we call.
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CIO
Service and Support
Carestream is really good at spotting problems before we know about problems.
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CIO
Other Observations & Comments
Carestream’s system is not cheap, but having the system is critical for us.
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CIO
Technology
CARESTREAM Vue Motion is good, but a clinical-level quality of use is not guaranteed. We can get the...
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Director
Future Outlook
I won’t have the Carestream system in a year from now. I have nothing good to say about Carestream....
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Director
Functionality and Upgrades
There is no difference between the Carestream system and any other Quick Launch program from any...
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Manager
Functionality and Upgrades
I like that CARESTREAM Vue Motion is easy to use and user friendly. I normally don’t have any issues...
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Manager
Functionality and Upgrades
The workflow in CARESTREAM Vue Motion is pretty good for radiologists. The right-click menus and...
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Manager
Functionality and Upgrades
The only thing that I would like improved is that none of the buttons have names underneath them,...
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Manager
Functionality and Upgrades
CARESTREAM Vue Motion was very helpful to me when I went through my changeover.
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Manager
Functionality and Upgrades
I am very satisfied with CARESTREAM Vue Motion. I wouldn’t want to change it at all. I am happy. It...
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CEO/President
Functionality and Upgrades
I am extremely happy with CARESTREAM Vue Motion, and we use it for everything. It works as we built...
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VP/Other Executive
Technology
I really like that CARESTREAM Vue Motion allows us to view an image on virtually any device,...
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VP/Other Executive
Functionality and Upgrades
Carestream's system doesn’t do a great job with columns, but we have the ability to view,...
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VP/Other Executive
Service and Support
Carestream has been pretty responsive.
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VP/Other Executive
Functionality and Upgrades
One thing that is annoying is that CARESTREAM Vue Motion doesn't have a robust report writer...
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VP/Other Executive
Lessons Learned
CARESTREAM Vue Motion uses its own native dictation system, and that is actually kind of cool....
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VP/Other Executive
Service and Support
CARESTREAM Vue Motion is idiot proof, and Carestream is very responsive. We have no complaints about...
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VP/Other Executive
Functionality and Upgrades
Carestream is slow to get their updates.
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VP/Other Executive
Functionality and Upgrades
CARESTREAM Vue Motion is very browser and platform agnostic. I use the system on my iPad and on all...
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VP/Other Executive
Future Outlook
CARESTREAM Vue Motion has some trouble lining up columns in the search tables. We actually have to...
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VP/Other Executive
Other Observations & Comments
We have a support contract with Carestream. Carestream is very proud to show us how many dollars and...
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VP/Other Executive
Functionality and Upgrades
Carestream keeps their promises. We have been pretty happy with CARESTREAM Vue Motion; all of our...
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Director
Interfacing and Integration
We have had integration issues with Carestream unless the integration is between Carestream to...
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Director
Future Outlook
We are moving away from Carestream and going to another vendor. We are in the process of that now....
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Analyst/Coordinator
Functionality and Upgrades
CARESTREAM Vue Motion is getting there. A lot of physicians like the fact that they don't have to...
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Analyst/Coordinator
ROI / Cost (care and feeding)
A few years ago, we had a talk with Carestream about being charged for every little thing. They have...
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Director
Implementation and Training
We had a major upgrade a couple of years ago that went really well even though it was a full data...
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Director
Service and Support
Carestream’s support is excellent. I have been working with the same people for many years. There is...
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Director
Interfacing and Integration
The system is embedded in o
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