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Vue PACS (Non-US) (Carestream) Comments
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KLAS Research Director - Eder Lagemann
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Eder Lagemann

Research Director

eder.lagemann@klasresearch.com

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User Commentary

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CIO

We have no complaints about Vue PACS. The product is very consistent and is pretty good at what it does....

Feb 2021
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CIO

I haven't used the implementation services from Philips, but the system was deployed well. We are...

Feb 2021
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Director

The images are very available for other clinicians in Vue PACS. They can view them directly from the...

Jan 2021
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Director

Philips did excellent with our most recent upgrade. They worked all day and night and did not...

Jan 2021
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Director

I personally know an executive who is very involved in every big factor. Carestream was not a huge...

Jan 2021
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Director

In terms of the integration of features or tools that Philips is developing since they bought...

Jan 2021
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Physician

I came from using a couple of other systems and was then introduced to Carestream's PACS. I was...

Jan 2021
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Physician

The service is distributed across our region and is connected to a central hub. The service is...

Jan 2021
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Physician

My thoughts on the acquisition are really positive. I felt that sometimes Carestream didn't have...

Jan 2021
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Physician

The uncertainty is around the service. I would love to see the sales and service match the product...

Jan 2021
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Physician

The PACS is definitely part of our long-term plans. Generally, Carestream's products are excellent....

Jan 2021
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Physician

The vendor doesn't give us training for the PACS. I am a bit of a technical person; I like playing...

Jan 2021
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Physician

The PACS doesn't really integrate with many products. It integrates with our reporting system and...

Jan 2021
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Physician

I would drop the score slightly for product functionality because of the modality workstations....

Jan 2021
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Manager

Carestream has been a little bit more distracted with managing the transition to Philips rather than...

Jan 2021
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Manager

Support has dropped a little since the transition to Philips, but I still trust the people that I...

Jan 2021
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Manager

We have been happy with the Carestream solution. From our team's perspective, we would absolutely...

Jan 2021
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Physician

When the system works, it is a great PACS. The issue is that the current version is prone to failure...

Jan 2021
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Physician

We have not noticed the transition from Carestream to Philips. It hasn't impacted us.

Jan 2021
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Physician

I really like Carestream's near-perfect support of our image workflow. There is a deep and efficient...

Jan 2021
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Physician

Carestream's mammography tools are sometimes unreliable, but Carestream is working on that issue.

Jan 2021
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Physician

When Carestream transitioned to Philips, all responsible people remained responsible and responsive....

Jan 2021
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Physician

We would love to see deep integration of IntelliSpace Portal with Vue PACS. We want Philips to...

Jan 2021
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Physician

The Carestream PACS is definitely part of our long-term plans. The system works without issues. We...

Dec 2020
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Physician

We don’t have much to do with Philips as a company because the Carestream PACS just works. We have...

Dec 2020
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Physician

We don’t have any integration issues with the Carestream PACS. We can launch the PACS from within...

Dec 2020
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Physician

Using the solution has gone very well. What Philips has provided is very good. I can do everything...

Dec 2020
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Physician

I think the transition to Philips owning Carestream was very smooth. We did see some changes in the...

Dec 2020
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Physician

Previously, a new program was being built, but Philips stopped that project. They say they are...

Dec 2020
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Physician

We are happy that we stuck with Carestream when we had an opportunity to switch. We are even happy...

Dec 2020
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Physician

I have talked to a lot of Philips developers, and they have a lot of nice innovations that I want to...

Dec 2020
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Physician

The improvement I want from Philips in the next year is full integration. I want them to make the...

Dec 2020
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Director

My concern is that the vendor might revert back to where they were. We have seen an improvement in...

Jul 2020
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Director

The product is well liked by radiologists, so the end-user experience is good, but the customer...

Jul 2020
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CIO

The vendor is quite specific about the cost. They do not nickel-and-dime. Every action is in our...

Jun 2020
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CIO

CARESTREAM Vue PACS is very focused on the essence of a PACS. It archives and communicates the...

Jun 2020
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CIO

We have some organizations that used this product and did not want to move away from it. They were...

Jun 2020
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Director

We try to avoid unnecessary upgrades because that takes extra resources and puts extra strain on the...

Apr 2020
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Director

We are planning to install some features from another PACS into CARESTREAM Vue PACS that will let us...

Apr 2020
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Director

CARESTREAM Vue PACS is definitely a very good product. We have managed to achieve very nice...

Apr 2020
(0)
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Director

We are very satisfied with CARESTREAM Vue PACS and are not considering replacing the product at all.

Apr 2020
(0)
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Director

We haven’t noticed any difference in the system with the transition to Philips. The same people are...

Apr 2020
(0)
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Director

We have had CARESTREAM Vue PACS for years, and we are extremely happy. We would like to see our road...

Apr 2020
(0)
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Director

No vendor in the world keeps all of their promises, but Carestream keeps most of them. The...

Apr 2020
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